A new computer is to replace the existing one.
How can I transfer the existing data and settings of the existing Allplan installation to the new computer?
Please note that this solution only works with stand-alone versions.
Install the same version of Allplan on the new computer and transfer the data as follows:
1st - transferring the data:
Transfer the following folders from the old computer to the new one:
Project folder (PRJ)
Office standard folder (STD) and
User folder (USR)
You can determine the path to these folders on both the new computer and the old computer as follows:
Services application->Service->Hotline Tools->Showcfg: shows system variables ->OK
You can find the paths to the folders after PRJ, STD and USR.
2nd - transferring the toolbar configuration:
Export the configurations from the old computer by clicking View -> Toolbars -> Customize... -> Export...
You can then import the configurations to the new computer by clicking View -> Toolbars -> Customize... -> Import...
How can I permanently change the path settings presented for selection in specific tools (save, import)?
When you save, import and export elements or files, Allplan automatically proposes a specific folder where the data is saved or taken from.
You can specify which Allplan file type is saved in which folder. These folders are automatically presented in the "Save" dialog box of the relevant file type. However, you can change them at any time.
To set this proposed folder on an individual basis, do the following:
Select the Tools menu ->Options... -> Desktop environment(Allplan 2009 and earlier: Tools -> Options... -> Global Options-> "Settings"tab).
You can click thePAah setting sbutton to the right of Folders for savingto define defaults. You can choose Project, Private, Custom or Last for the path setting:
- Project: the file type is saved in the current project (not available for NDW and NPL files).
- Private: the file type is saved in the user's private project.
- Custom: you can specify any folder for the file type. To select the folder, click the path displayed in the Folder column and enter a new path or click ... in the Browse column and select the path in a dialog box.
- Last: the file type is saved in the path you selected last.
How can I check out a computer and continue to work as a normal CAD user with my usual settings and permissions?
Install the "Microsoft Loopback Adapter" driver.
This driver is necessary so that network services are running on the computer all the time.
Go to Allplan Connect for a detailed description: https://connect.allplan.com/en/faqid/000162ae.html
Sign in as the Allplan administrator to the computer.
Step 1: add the computer to workgroup manager
You must add the computer to the workgroup so that you can store data (data server) on this computer. Do the following:
Create data folders:
Create a folder - for example, “Nemdata” - on the computer and share it (full control).
Create the “Allplan” subfolder in this folder. Create two subfolders - “usr” and “prj” - in the Allplan folder.
In this example: “...\Nemdata\Allplan\prj” and “...\Nemdata\Allplan\usr”
To share a folder for the Allplan file storage
- Start File Explorer on the computer that you want to use for file storage and switch to the folder that you want to share (in this example, the “Nemdata” folder).
- Right-click the folder that you want to share and select Give access to -> Specific peopleon the shortcut menu.
- Select Everyoneand click Share.
- Start the Services application as the workgroup administrator.
- Click and select Manage computers and projects.
- Click the Add any computer to Allplan workgroupicon and select the computer that you want to add.
- Select the “Allplan” subfolder under the share and click “OK” to confirm. This computer is now listed under workgroup server.
Note:If you have problems adding the computer to workgroup manager, read the following instructions:
Step 2: define project owner
A user can only move a project if the user is the owner of this project.
The ownership of a project can only be changed by an Allplan administrator (or the owner of the project).
Allplan -> File -> ProjectPilot ->
Go to the “Projects” node, right-click the required project and click Propertieson the shortcut menu.
Define the owner.
Step 3: move projects
Sign in as the user who wants to check out the computer.
Select the Services application -> Workgroup Manager -> Manage computers and projects.
Click the main server and select the project that you want to move.
Drag the projects one after the other to the computer to be checked out.
Important note: You can take projects with you in several ways.
1. You move the project to the computer.
Move project: Drag the project to the destination computer, or open the shortcut menu of the project and click “Cut”. After this, open the shortcut menu of the destination computer and click “Paste”.
After you have checked in the computer, move the project back to the server so that it is available to all and included in backups again.
2. You copy projects. Click a project, select and hold the Ctrl key and drag the project to the destination computer. Or: Open the shortcut menu of the project and click “Copy”. After this, open the shortcut menu of the destination computer and click “Paste”.
You can continue in two ways: Lock the original project on the server to protect it from changes. Consequently, nobody in the office can work on this project, but it is still on the server. When you check in the computer again, you unlock the project on the server, delete the project and copy your copy back to the server if you have changed the project.
Alternatively, both projects remain active. Consequently, both the project copied and the original on the server can be worked on. In this case, however, you must adjust the data manually when you are back in the office by copying the changed drawing files of the projects by using ProjectPilot.
Step 4: check out the computer
Select the Services application -> Workgroup Manager -> Manage computers and projects.
Click your computer and then click Check outin the lower-right area.
Confirm the message that tells you that there are still user folders on the computer to be checked out.
Enter a comment and click OK. Users in the office see this comment when they try to access a project that is on the computer that is checked out.
Specify the parts of the office standard you want to copy to the computer and click OK to confirm.
The first time you check out the computer, you must copy the office standard once so that the entire STD folder is on this computer. This is no longer necessary when you check out the computer afterward because the contents of the STD folder do not change very often.
You can now remove the computer from the network and work on your projects when you are out of the office. To make sure that the projects are not changed in the office in the meantime, the projects that are on the computer checked out are locked for the CAD users on the network. These users see the comment you entered when you checked out the computer.
- You can only check out a computer to which you are signed in. You cannot check out another computer over the network.
- Projects on this computer must be neither locked nor in use.
- For installations with license server: You must also borrow a license from the license server for the computer you want to check out.
Description of the Nemetschek Softlock license server:
Description of WiBu license server:
Allplan 2016: https://connect.allplan.com/en/faqid/20150618134322.html
Allplan 2017 and later: https://connect.allplan.com/en/faqid/20160523165423.html
Allplan crashes when you open the Wall dialog - what can you do?
Since Allplan version 2020, you can also use OpenGL in Allplan if you use an onboard graphics card. Provided this card supports the OpenGL version listed in the system requirements:
System requirements Allplan 2020
In connection with outdated grafic card drivers and current Windows updates, the described crashes may occur in individual cases.
In this case, please update the drivers of your graphics card(s) first by downloading the appropriate driver from the manufacturer's homepage and then installing it:
AMD grafics driver
Intel grafics driver
NVIDIA grafics driver
Important: please do not use the Update Driver button in the Device Manager.
If the problem is not solved after the driver update, please contact your Allplan support.
Why does ProjectPilot open with the following error message:
"Unable to create ProjectPilot control. Is the registry correct?"
The reason for this is usually an "external path" that no longer exists. When you start ProjectPilot,
the program tries to access the "external path", which is stored in the Windows Registry.
If this path no longer exists, you will see the above error message.
To correct this error, please do the following:
- Services application
- Service menu
- Windows Explorer - CAD program folder
- The path to the "User folder" is displayed in the window of the Services application. Open it in Windows Explorer.
- Find the "extern.cfg"file in this user folder and delete this file.
Now try to start ProjectPilotagain. If the problem still occurs, please do the following:
Start the services application -> Service -> Windows Explorer -> CAD program folder.
Open the "PRG" folder.
Find the following file: "NemProjectPilot10.exe"
Right-click this file -> select "Run as administrator" on the shortcut menu.
ProjectPilot should now start.
Try to start ProjectPilotstraight from Allplan. If the problem is still not solved, please do the following:
- Services application
- Service menu
- Windows Explorer - CAD program folder
- The Allplan program folder opens.
- Rename the "PRG" subfolder "PRG_OLD".
- Start installing the program from the current Allplan DVD.
- Select "Update installation".
- Select "Current license file".
- Set the setup type to "Minimum".
After installation try to start ProjectPilotagain.
Which graphics cards are recommended for Allplan?
Follow this link to see a list of the AMD/ATI & NVidia graphics cards manufacturers that are CERTIFIED FOR ALLPLAN.
We have tested the OpenGL functionality and the animation performance of various Allplan modules with specially prepared data with each of the cards available.
The tested drivers can be found on the homepage of the individual manufacturer. The driver versions that were used in the tests are included in the tables so that you can compare the data. However, we strongly recommend that you always installthe current driver of the manufacturer.
It is a good idea to check your system using the system tool you can find on our homepage:
Allplan 2011 was revised completely for accelerated graphical representation.
To guarantee full performance support for Allplan 2011 and later, please check that your graphics cards meet the hardware requirements for DirectX 10 & OpenGL 2.0 (chip-based). In addition, you need to install the current drivers. Allplan will automatically switch to the conventional drawing method when it starts and finds old graphics cards that do not meet the requirements stated above.
For more information on graphics card specifications, go to
We kindly ask you to understand that products of other manufacturers that are not mentioned have not been tested and therefore cannot be recommended.
How can I make several projects available to users when Workgroup Manager is installed?
You can make several projects available to a user or define a user as the project owner of several projects.
Do the following:
First, log in as the Allplan administrator.
If necessary, set up an Allplan user for the new Windows user: Services application -> Workgroup Manager -> Configuration -> Add a user
(Allplan 2014 and later:Services application -> Workgroup Manager ->Administer users)
Start Allplan and then ProjectPilot by clicking
File -> ProjectPilot
Open the Projects folder in the area on the left.
You can see all the projects in the Contents of "Projects" area on the right.
a. Making several projects available to users:
In the area on the right, select the projects to which you want to add users or from which you want to remove users (CTRL or SHIFT key or use a selection rectangle).
Click one of the selected projects with the mouse button. On the shortcut menu, click
Add / remove authorized users...
The Add / Remove Authorized Usersdialog box opens.
Select the users you want to add to or remove from the selected projects.
The user list displayed only helps you select users. It does not list all the authorized users currently assigned to projects.
Click Addor Remove.
This adds or removes the selected users to or from the selected projects. Whether users you have already added to a project are added again is irrelevant. The same applies if you remove users you have never added to a project.
b. Defining a project owner for several projects
In the area on the right, select the projects for which you want to define the owner (CTRL or SHIFT key).
Click one of the selected projects with the mouse button. On the shortcut menu, click
Change project owner...
The Define Owner dialog box opens.
Select the user you want to define as the owner of the selected projects.
Note: The user list displayed helps you select users. You can define only one user as the owner.
c. Defining a project owner for a project or making a project available to several users(also applies to earlier versions):
In ProjectPilot in the area on the right, click the relevant project with the right mouse button. On the shortcut menu, click Properties.
The Properties for <project name>dialog box opens. Switch to the Security tab and define the owner and the authorized users.
You can add or remove project users or define the project owner only if the projects in question are in the current Allplan format.
You have installed Allplan on several local workstations. Now you want to change the installation so that you can access a common network drive.
Before you switch to a network installation, it is essential that you back up all the data of all the workstations.
We strongly recommend that you take advantage of the expertise of Nemetschek’s technical support staff. We are happy to help you!
The following description shows how to change several workstations where Allplan is installed locally and the project data is also stored locally on each computer to workstations with a common network drive without Workgroup Manager.
1st - getting ready
Choose one of the workstations where you will install all the projects and the office standard (hereinafter referred to as the main workstation).
First, move all the projects to the main workstation.
1.a: copying resources into projects
To make sure that the projects in your office have a uniform appearance, change the path settings for the projects' resources to 'Project'.
Make the following setting for each project:
Allplan -> File menu -> ProjectPilot - Admin -> select the individual projects one after the other -> right mouse button -> Properties -> Settings tab
Set the path settings for 'Pen and line definitions', 'Fonts', 'Patterns, hatching styles, area styles', 'Bar and mesh cross-section catalogs', 'Layer structures, line styles, drawing types' and 'Attributes proposed' from 'Office' to 'Project', if necessary.
The corresponding elements are copied from the office standard directly to the project. This ensures that the project settings stay the same even when you copy the project to the new server with the new office standard.
1.b: same folder name as project name
Open the 'General' tab and select the 'Same folder name as project name' setting if you want to proceed as described in 2b.
1.c: pen color ("Color stands for pen")
The pen color for the "Color stands for pen" setting is a user-specific setting that is not saved in the project but in the user folder (...\Usr).
2.a: backing up projects of the individual workstations and importing them to the main workstation (recommended method):
Back up the individual projects. To do this, open the Services application and select Data Backup -> Create -> Entire folders -> Projects.
You can back up several projects in a single operation.
Before you start, specify the backup folder on the network or on the local hard disk: Services application -> Configuration -> Backup path ->Browse for Folder.
The next step is to import the saved projects to the main workstation.To do this, open theServices application -> Data Backup -> Import -> Projects Before you import the individual projects, you can create new Allplan projects at the main computer. As an alternative, you can also create a new project during the import.
2.b: backing up projects of the individual workstations and importing them to the main workstation (special approach):
This approach should only be used with good reason for exceptional cases as it requires in-depth knowledge of Windows.
With this method, Windows Explorer is used to import the projects to the main workstation.
If some project names exist twice, you need to rename these projects before you back them up.
You can then rename the existing 'project.dat' file in the Prj folder of the main workstation.
Next, select the Services application -> Service -> Hotline Tools -> reorg -> Restore project management file.
The system creates a new project administration file (project.dat), which should list all projects with names.
Now the main workstation contains the latest version of all the projects of the office.
3rd - merging project defaults
Open ProjectPilot at the individual workstations and copy the elements you want to transfer (symbols, smart symbols, lists, schedules, and so on) to the external path. Of course, you can set the external path to a common network folder that can be accessed by all workstations.
Next, open ProjectPilot at the main workstation and copy the contents of the external path to the office standard.
4th - data backup
- Back up the projects, office standard and user settings at the main workstation:
You can also copy the ..\prj (projects), ..\std (office standard) and ..\usr (user folder) paths to a backup folder (Nemsic, for example) on the hard disk.
- In addition, you need to back up the ..\usr\local folder at every stand-alone computer.
- Export the user interface setting of each user to a file: Allplan -> Tools - > Customize .... -> Export...
5th - uninstalling
Remove Allplan from all workstations.
6th - reinstalling
Before you install the same version again, create and share a folder (Nemdata, for example) on the future data server. Create a subfolder - Allplan - in this folder.
The next step is to reinstall the same version on all the workstations.
Specify the following installation paths:
local (C:\Programs\Nemetschek\Allplan, for example)
Central file storage folder:
Browse -> Network...
Find the sharedNemdata folder and select the Allplan folder.
After this, start installing.
7th - testing the start and restoring the backup
After the installation (check whether Allplan starts), copy the ..\prj and ..\std folders you backed up from the main workstation to the new ...\Nemdata\Allplan server folder.
Next, use Windows Explorer to copy the contents of the former user folder (…\usr\local) of the stand-alone workstation to the new user folder of the computer you just installed.
8th - updating the project administration file
Go to the project.datfile in the ...\Nemdata\Allplan\Prjfolder and rename itproject.alt.After this, do the following:
Services application -> Service -> Hotline Tools -> reorg -> Restore project management file.
9th - summary
Now all the workstations access a common network drive with the same project pool and office standard.
With this type of installation, only one user can access a project at any one time. If several users are to work on a project at the same time, you need to install Workgroup Manager.
Can I "automate" the installation of Allplan?
You can install Allplan 2017 in silent mode. This installation mode is fully automatic; you do not need to enter anything. Silent installation is particularly useful if you want to install Allplan 2017 with the same settings on a large number of workstations on a network.
Requirements for installing in silent mode:
Pay attention to the different licensing types!
Licensing for stand-alone workstations:
Make sure you have not yet activated a license on the computer where you want to record silent installation. Use the Viewer option for recording.
After having installed all computers in silent mode, you must use the Product Key to activate the license locally on each computer.
To activate the license after installation:
- Open the 'License settings' dialog box: Services application -> Utilities -> License settings
- Click License activationon the left.
- Enter your Product Key.
- Click Activate license.
Using a license server:
- The clients take the licenses from a license server.
- The license server is installed.
- The license of the license server is activated.
For more information on the license server, go to https://connect.allplan.com/en/faqid/20150618084450.html
Use the Use active licenseoption for recording.
Setup writes the license settings to the %AppData%\Nemetschek\Lic3.ini file.You must distribute this file to all computers.
Some more tips:
- Before you start installing, unzip the Allplan installation package (for example, using the 7_Zip program). Make sure this package is in a folder that can be accessed by all clients you want to install.
- Start the command prompt for running the setup program always as a local administrator. To do this, open the shortcut menu and select "Run as administrator". Make sure you always start the command prompt from the correct folder.
- Setup will automatically install any Microsoft components required by Allplan such as Microsoft .NET-Framework or Microsoft Report Viewer without prompting you to confirm.
Preparing to install in silent mode
To record and run silent installation, you need the installation files of Allplan 2017.
Installing in silent mode involves three steps:
Creating the log file for installing in silent mode
Start by installing Allplan 2017 with the /r option on a typical workstation. During installation, Setup automatically writes all entries to a log file named setup.iss. You can then use this file to install the program on the other workstations.
Installing in silent mode
Next, install Allplan 2017 with the /s option on all other workstations. Installation is based on the setup.iss log file you created in the first step.
Checking the installation
Finally, you should check the setup.log file, which was created automatically during setup, to see whether everything was installed correctly.
Note: When installing in silent mode, Setup usually uses the same setup.iss file to install the program on all workstations. However, you can edit some settings of the setup.iss file if you want to adjust paths. You can find more information in the help; see Adjusting the setup.iss filehttp://help.allplan.com/Allplan/2017-0/1031/Allplan/index.htm#331.htm
To install Allplan in silent mode, do the following:
Install .NET 4.6
Silent setup requires you to install .NET 4.6 in advance. The reason for this is that you have to reboot the computer after installation of .NET 4.6. This reboot would interrupt silent installation.
After you have downloaded the installation files, you must unzip these files before you can use them to install in silent mode.
- Unzip the zip file downloaded. This results in an .exe file (for example, Allplan 2017-0-5-cad.exe).
- Then unzip this .exe file using an appropriate program (for example, 7_Zip) and save the resulting file to any folder. You can now use the command prompt to start Setup.exe for recording.
1. Sample installation:
Start by creating a record file. To do this, run setup with the settings you need. You only need to do this once.
Use the command prompt to start this installation with the "/r" option (for record):
To run the setup program, open the command prompt as a local administrator and type the following:
Setup starts and runs as usual.
When you are prompted to choose the license configuration, select the Use vieweroption.
When you are prompted to choose the license configuration, select the Use active licenseoption.
Setup logs the entire installation process, writing everything to the setup.iss file.
If you want, you can change the name and folder of this file:
setup.exe /r /f1<folder>:\Setup.iss
setup.exe /r /f1c:\Setup.iss
This saves the file directly to C:\.
There must not be any blanks between "f1" and the folder!
Copy the setup.iss file to a folder that can be accessed by all clients you want to install. It is a good idea to copy this file to the folder with the Allplan installation files.
Copy the %AppData%\Nemetschek\Lic3.inifile to the %AppData%\Nemetschek folder of every client.
If you install Allplan on a client for the first time, you must create the Nemetschek folder in %AppData% first (for example, C:\Users\Username\Appdata\Roaming\Nemetschek).
2. Silent installation:
Make sure you can access the setup.iss file.
Make sure the Lic3.ini file is in the %AppData%\Nemetschek\ folder.
Setup logs the entire installation process again, writing everything to the setup.log file. You can find this file in the same folder as the setup.iss file. With the /f2 option, you can specify a different folder and file name for the setup.log file.
To start installing Allplan in silent mode on a client, open command prompt as a local administrator and type the following:
setup.exe /s /f1<folder>:\Setup.iss /f2<folder>:\Setup.log
setup.exe /s /f1c:\Setup.iss /f2c:\Setup.log
This saves the file directly to C:\.
Check the setup.log file to see whether everything has been installed correctly. The [ResponseResult] section should return the 'ResultCode=0' value.
If you have several licenses or license servers, select the required license for each client using the Services application - Utilities - License settings.
Refer to the online help for detailed information on installing in silent mode.
To open the help system, press the F1 key during setup. Go to the "Contents" tab, select "Installing" and then "Installing in silent mode".
You can also find information in the help for the license settings:
Services application -> Utilities -> License settings
To open the help system, press the F1 key. Go to the "Contents" tab, select "Licensing Allplan using a license server" and then "Installing in silent mode".
Please note that we cannot provide support for this installation method.
How can I give individual users the right to see and select specific seats on the license server? And how can I deny users this right?
Sometimes, it may be necessary that a specific user does not see the seat with, for example, the terrain option so that this user cannot use this seat inadvertently.
Using WebAdmin, you can give users rights for specific seats on the license server.
Please note the following points:
1. Before you start, check that at least CodeMeter Version 6.50 is installed on the license server.
Start CodeMeter Control Centeron the server.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen. Enter Codemeter and press ENTER. Select Help -> About to see which version of CodeMeter is installed. If the version displayed is older than version 6.50, you must install the latest version of CodeMeter Control Center. Go to the following website
and download the CodeMeter User Runtime for Windowsprogram.
2. Open WebAdmin. Start CodeMeter Control Centeron the server again.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen, enter Codemeter and press ENTER. A dialog box opens. Click WebAdminat bottom right.
Enter Localhost:22350in the address bar of your browser.
3. Go to "Configuration -> Server -> License Access Permissions".
Select Mode: Advanced.
4. Go to "Advanced Mode Configuration -> Specific access rules -> Add Firm Code"and select "6000100 - Allplan GmbH". Click Add. "Specific access rules"now inlcude "6000100 - Allplan GmbH".
5. Click "Add Product Code"to select the seat for which you want to define access rights. However, this is only possible if the "Distinction based on Product Item Text" check box is selected.
The "Note" section below in this FAQ lists the abbreviations given at the end of each seat. These abbreviations represent the license contents.
Select the required seat and click "Add" again. Repeat these steps to assign more seats.
6. After having defined the product code, you can now assign an access rule.
By default, all users are allowedto access this seat.
Select the product code you just defined and click "Add new access rule".
Click "User" and enter the required user.
When you click in the field next to "User", you can see all available users with their domain names.
Select the user or enter the user manually. For example, enter DOMAINNAME\SSample and select the right you want to assign to this user by clicking "Allow" or "Deny".
If the default setting is "Allow", you can thus deny users access to the license. If the default setting is "Deny", you can thus allow users to access the license again.
You can add more rules. When you have configured all rules, click "Apply" to apply the changes.
7. You need to restart CodeMeter Service so that the changes take effect.
To do this, select CodeMeter Control Center -> Process -> Stop CodeMeterServiceand then click Restart CodeMeter Service.Before you restart the service, make sure all users have closed Allplan.
Client access can be defined by one of the following parameters: computer name, IPv4 subnet, user name or group name.
Enter the required parameter in the corresponding field. If you use an active directory, the program auto-completes entries in the "User" and "Group" fields.
Here comes a practical example:
Think about which setting is most useful to you. For example, you have two seats: seat 01 with 7 architecture licenses and seat 02 with 1 architecture license and 1 terrain license. Only two specific users should be able to use seat 02. If you want to deny all other users access to seat 02, you need to add seat 02 to specific access rules and define a rule for this seat 02. First, set the default setting to "Deny". Then, add these two users and select or "Allow" for these users. As a result, all other users can only see seat 01 and these two users can see seats 01 and 02.
However, if you want that these two users can only see seat 02, you need to add both seats to specific access rules and define a second rule for seat 01. Add these two users to this second role and select Deny for these two users. The default setting, which applies to all the other users, is still Allow. As a result, all other users can see seat 01 and these two users can only see seat 02.
The following abbreviations are used:
K Key Plan
M Bridge Modeler
L Cadastral plans for conduits
S Language option
A Architecture option
E Engineering option
Here are some examples:
"Allplan Architecture 2017”
Architecture + Terrain
"Allplan Architecture 2017 T"
Architecture + Bridge Modeler
"Allplan Architecture 2017 M"
Architecture + Terrain + Bridge Modeler
"Allplan Architecture 2017 TM"