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Version:  Allplan 2022, Allplan 2023, Allplan 2017, Allplan 2019, Allplan 2020, Allplan 2016, Allplan 2018, Allplan 2021, Allplan 2024 |  Last modified: 27.02.2024 12:34
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Question:

How can I start Allplan in logging mode?



Answer:

In order to analyze problems, you can run Allplan in logging mode. Allplan then logs what it is doing.

In general, you can activate this mode by generating a support request with Hotinfo and selecting the following option:
02. Inquiry with Allplan logging

However, this may not be possible in rare cases. If this is so, you can run Allplan in logging mode without generating a Hotinfo support request.
Exit Allplan and open the Services application.
Set the following:
Services application -> Service -> Allplan logging (trace) -> Write to "Allplan.out" file(up to version 2012: Write to "stderr.out")

Now the following log files are created whenever you start Allplan:
Allplan.out (up to version 2012: "stderr.out"), Adm_info.outand ToolBox.out (the last two files are only created under certain circumstances; so they do not necessarily have to exist).
The files are in the local Allplan folder.
The quickest way to this folder:
Services application -> Service -> Windows Explorer -> My own temporary CAD data (TMP)
(Up to Allplan 2012: Services application -> Service -> Windows Explorer (program folder))

Send these files to Technical Support along with a Hotinfo support request (question 01: general inquiry), if necessary.

Note:
We recommend that you turn Allplan logging off again.
To do this, exit Allplan and open the Services application.
Set the following:
Services application -> Service -> Allplan logging (trace) ->Turn off

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