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GLOBAL CUSTOMER SUPPORT – WE ARE HERE FOR YOU!


Technical support for Subscription customers and customers with Serviceplus contract:
 

Our dedicated Support Team is here to personally assist you with any questions concerning your ALLPLAN software solutions. We are committed to ensuring that all software functions run smoothly and that you can use the solutions as intended. Our experts are available Monday to Friday from 08:00 to 18:00, as well as on non-federal public holidays, from 08:00 to 18:00 (CET/CEST).
 

Hints:

  • For 24/7 direct support, make use of the AI Assistant on ALLPLAN Connect.
  • Explore the extensive learning and how-to database on ALLPLAN Learn Now, where you will find a wide range of training materials and frequently asked questions about ALLPLAN, together with detailed answers.
     

You don’t have a Subscription contract or Serviceplus contract yet? Contact our experts now!

 

Inquiries beyond scope of ALLPLAN Global Customer Support:
 

If your request goes beyond the scope of your current support services - such as individual analyses, custom adaptations, or training tailored to your specific data and processes - or if you have general questions or you are interested in our products, please feel free to use our online contact form.