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Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 17.06.2021 11:09
2 user(s) found this FAQ helpful

Question:

How can I import data from an earlier version?



Answer:

You can import data from the last three Allplan versions.
Consequently, the following import operations are possible:

Target version <- import possible from version

2017 <- 2014
2016 <- 2013
2015 <- 2012
2014 <- 2011
2013 <- 2009
2012 <- 2008
2011 <- 2006
2009 <- 2005
2008 <- 2004
2006 <- 2003
2005 <- 17
2004 <- 16

We cannot guarantee that data created in older versions can be imported and edited. The conversion of older data may be incomplete, which may affect intelligent components in particular.


1. Archived data from an earlier version (not older than three previous versions):

There are two ways to convert the data to the current version:

  • Import the project backups created and archived using the
    Services application -> Data Backup -> Import -> Projects.
    After importing the projects, convert them by opening each project once.
  • Import the backups archived using the
    Services application -> File -> Restore documents of any version to '...\Extern'.
    The data are written to the external path.
    You can now process the converted data in ProjectPilot.



2. Archived data from an older Allplan version (older than three previous versions):

  • See whether you can use the approach described in step 1 to import the old projects.
  • If available, it is a good idea to install an old Allplan version. Import the backups created and archived into this old version and convert the projects using the Services application. If you have imported a complete project backup, convert the data by opening each project once. When finished, repeat this process with a newer version (up to three versions later) until the data are up-to-date.
  • If an old Allplan version is not available, you can also have the data converted by Allplan. Please note that this service is not free of charge. Please contact Technical Support -> support.de@allplan.com.




Notes:

  • You can convert the data of all projects at once. Read the following FAQ in Allplan Connect: https://connect.allplan.com/en/faqid/20090408124904.html
  • If enough hard disk space is available, you are advised to keep and maintain the projects so that Allplan automatically converts them to the current version whenever you upgrade.
  • If there are project-specific smart symbol catalogs, you should open the smart symbol catalog once to convert the data.
Download PDF  FAQ_EN_Transferring_data_from_old_Allplan_versions_....
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017  | Last modified: 17.06.2021 11:08
1 user(s) found this FAQ helpful

Question:

How can I install additional Allplan workstations on an existing network (with or without Workgroup Manager)?



Answer:

Before you install the additional workstations, find out the path to the central file storage folder on a computer where Allplan has already been installed. Open the Services application on this computer. The Services application window shows the path to the central file storage folder.

Enter this path when Setup prompts you to specify the central file storage folder.
Select "Minimum" for the Setup type.



Notes:

  • Make sure the version you are installing is the same as the one installed on the other workstations.
  • In addition, make sure all workstations are running either with Workgroup Manager or without Workgroup Manager. To find out whether Workgroup Manager is installed or not, open the Services application and check the menus: if you can see the Workgroup Manager menu, Workgroup Manager is installed.
  • Installing additional workstations does not affect the data (projects, ...) in the central file storage folder.
  • If you add new users to a new Allplan workstation, do not forget to add them to the Workgroup Manager, too.
  • Version 2014 and earlier: if one of the computers also serves as the Allplan server, you cannot use the approach described above to find out the path to the central file storage folder.
    In this case, you will see the path to a local folder instead of the central file storage folder.
    Use a different computer to find out the path to the central file storage folder.
Download PDF  FAQ_EN_Installing_Allplan_on_a_network_later.pdf ...
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017  | Last modified: 17.06.2021 11:24
1 user(s) found this FAQ helpful

Question:

ProjectPilot does not open, displaying the following error message:
“Unable to create ProjectPilot control. Is the registry correct?” What can I do?



Answer:

Step 1
Start the Services application -> Service -> Windows Explorer -> CAD program folder.
Open the "PRG" folder.
Find the following file: "NemProjectPilot10.exe"
Right-click this file -> select "Run as administrator" on the shortcut menu.
Try to start ProjectPilot from Allplan.
If ProjectPilot does still not start, go to step 2.


Step 2
Check whether updating the software of the virus scanner solves the problem.
If it doesn't, configure the real-time scanner of the virus scanner so that
it no longer scans the program folder and data folder of Allplan.
Start the Services application: Make a note of the following paths displayed in the Services application window:
Program folder
General program data
Central file storage folder
Define these folders as exemptions in your virus scanner.
If ProjectPilot does still not start, go to step 3.



Step 3
This problem is often caused by an "external path" that no longer exists. When you start ProjectPilot,
the program tries to access the "external path", which is stored in the Windows Registry.
If this path no longer exists, you will see the above error message.

To correct this error, do the following:

  • Start the Services application -> Service -> Windows Explorer -> My own CAD documents (USR).
  • Find the "extern.cfg"file in the user folder and delete this file.


If ProjectPilot does still not start, go to step 4.



Step 4 (Windows 10 or later)
Open the PRG folder of Allplan in Windows Explorer (for example, C:\Programs\Allplan\Allplan 2018\prg).
Start the Services application. The folder you selected for the Allplan program during installation is displayed directly in the Services application window.
Right-click the "NemProjectPilot10.exe" file in the Allplan program folder. A shortcut menu opens. Click “Properties”.
Open the “Compatibility” tab and select the “Disable fullscreen optimizations” option. After having selected this check box, click “Apply” at bottom right.




If several users with different user profiles use Allplan on this computer, click the “Change settings for all users” button first. Then, disable fullscreen optimizations as described above.




If ProjectPilot does still not start, go to step 5.



Step 5
Fix Allplan.
To find out how, go to
https://connect.allplan.com/en/faqid/20120917082945.html
After installation, try to start ProjectPilot.
If ProjectPilot does still not start, go to step 6.



Step 6
If ProjectPilot does still not start, the most likely cause of this problem is security software such as the virus scanner.
Remove, that is, uninstall the local virus scanner with all its services from the Allplan computer having these problems.
After this, ProjectPilot will start.
To reinstall the security software or virus scanner with its appropriate settings,
contact the support service of the software provider.

Download PDF  FAQ_EN_ProjectPilot_does_not_start.pdf
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