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Installing an earlier version with NemSLock instead of Allplan 2016, 2017 or Allplan 2018

Version:  Allplan 2018, Allplan 2016, Allplan 2019, Allplan 2020, Allplan 2017  | Last modified: 28.02.2024 08:02
 
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Question:
I purchased a new license and received a Product Key for Allplan. However, I work with an earlier Allplan version. How can I install and license Allplan 2015 or an earlier version despite the new license?


Answer:

Allplan 2016 introduced a new protection system. Since then licensing has been based on CodeMeter by Wibu Systems AG. You can no longer use Softlock (NemSLock) or hardlocks with Allplan. For running Allplan, you get a Product Key by email. Using this key, you can activate your license online.

This new license is not downward compatible. Consequently, you cannot use it for earlier Allplan versions.

For licensing earlier versions, you require the Client ID and CD Key. You can find this information in the delivery note or invoice. Instead of a temporary license, use the appropriate trial license to install Allplan 2015 or an earlier version. Then generate a registration request to license and activate the modules you purchased.

Note:
If you use a license server for which you purchased an additional license, please read the separate document or contact support.de@allplan.com. We will show you how to add the new license to the license server.

If you want to install Allplan 2015 or an earlier version, use a trial license to install the version you need.

Downloading Allplan:
Make sure the Allplan version you install is always up-to-date. In other words, it should include the latest hotfixes and service releases.
You can download the current Allplan version from Allplan Connect or the FTP server.
Allplan Connect:
https://connect.allplan.com/de/support/downloads.html


1. Install Allplan with a trial license
Install Allplan. In the 'Select License Information' dialog box, choose 'Trial license for temporary use' and select the license for 'Architecture' or 'Engineering'.

Important: If you work with Workgroup Manager, select 'Different trial license' -> 'Next'. Open the Workgroup folder for your country and select the appropriate license. Then follow the instructions and install Allplan. Make sure you enter the paths correctly.


2. Request a license registered for your computer
The trial license is valid for 30 days. It is not personalized.
Consequently, you have to enter your personal data manually when generating the registration request.
You can find the required Client ID and CD Key in the delivery note or invoice.

To generate a registration request, do the following:

Open the License Manager (Service application -> Utilities- > License -> License Manager).
Select the license entry for your seat and click 'Request license'. Please follow the instructions displayed on screen.

Note: Editing customer details requires administrator privileges. The system will issue an appropriate message. Close NemSLock License Manager and start the Services application again. To do this, click the Services desktop icon with the right mouse button and select 'Run as administrator' on the shortcut menu.


Enter the necessary details:
The Client IDhas eight zeros (00000000) and the CD Keyhas eight capital F's (FFFFFFFF).

For the Client ID, enter your customer number. You can find your customer number in the letteror delivery notethat came with Allplan.
For the CD Key, enter your CD Key, which you can also find in the letter or delivery note. Make sure you use small letters and capital letters accordingly.

Note:You can find the Client ID and CD Key at top left in the delivery note. The CD Keyusually consists of the numbers 0 to 9 and the capital letters A to F.


Fill out all the fields. Make sure you enter your email address correctly, because registered licenses and replies to status queries of license will be sent to the address you specify here.
Click Next >

For the seat, change the number 94 to the license you purchased, for example, 02, 03 or 04.
Specify how to send the registration file and click Next >.

Start email program ...
The program creates and saves the register.txt file before it opens your default email program. The program automatically attaches the registration file to the email and enters register (please no spam) @ (please no spam) nemetschek.defor the address.

Save the registration file ...
The program creates and saves the register.txt file before it opens the folder with the registration file in Windows Explorer. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.

In addition, you can see the data that were written to the registration file.

  1. Click Finish.
  2. Click Close to exit NemSLock License Manager.

You will receive a reply by email within a few minutes. This email provides information on the registration process and usually includes the registered license file.

Note: The registered license file is generated by an automated system. Consequently, any additional comments in incoming emails are not read.


3. Installing the license file
Shortly after we received the registration request, we will send you the final license file to the email address you specified in the registration request.
Install this license file as follows:

  • Save the license file to any folder on the hard disk.
    If the license comes as a zip file, extract it.
  • Next, install the license by double-clicking the license file ("customer#_seat.nslock").
    Confirm the dialog box.
  • As an alternative, you can also use License Manager to install the license file (Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager).
    Click "Install - Install license" and then "Browse..." to select the license.
    Click "Finish" to complete the installation process.
  • Your registered license is displayed in the License Manager. Clear the check box for the trial license (for example, seat 94 or 98). Make sure your registered license is the only license that is selected.




Hotletter 2021

Version:  Allplan 2021  | Last modified: 28.02.2024 08:03
 
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Information:

This document provides additional information on installing Allplan 2021.

Data backup/archiving:

We strongly recommend that you perform a complete data backup and archive this data before you upgrade to Allplan 2021!


Installation Instructions:


Detailed installation instructions can be found in the following places:

- If you have downloaded and unpacked Allplan 2021, you will find the file install.chm in the folder C:\Users\Public\Documents\Allplan 2021\HelpFiles\English


Please read these before installing Allplan 2021.

System requirements Allplan 2021

https://connect.allplan.com/de/faqid/20200930085615.html

Licenses when upgrading to Allplan 2021

https://connect.allplan.com/en/faqid/20200821110044.html


Extract from the installation instructions (see above)

If you want to switch from Allplan 2018/2019/2020 to Allplan 2021, you have three basic installation options.

1. New installation

Allplan 2021 is installed in a new folder. Any existing installations of Allplan (2020 or older) are not affected. No data and settings are transferred to the new installation.

The following options are available for transferring data later:

Uninstall Allplan 2021 and then upgrade Allplan 2018/2019/2020.
Integrating the data by hand (administrator knowledge required).

2. New installation with data copy from version

Allplan 2021 is installed in a new folder. Any existing installations of Allplan (2020 or older) are not affected. The office standard (\std), projects (\prj) and user data (\usr) can be automatically copied from an existing version 2018/2019/2020 to the new installation folder.
In this way, you can create a duplicate dataset if necessary: all projects, standards and resources can be used in both Allplan 2021 and 2018/2019/2020. This allows you to test the transition to the new version in real life, while the existing Allplan installation remains fully functional.
Note, however, that this method of working should avoid parallel processing of data in both installations, as the subsequent merging is time-consuming.

2a. Continuation of new installation with data copy from version

This option is available if a new installation with data copy has already been performed on another computer accessing the same data server and therefore the data has already been transferred.

3. Upgrade with data transfer from version 2018/2019/2020

Allplan 2021 is installed in an existing folder. The existing installation of Allplan 2018/2019/2020 is converted to Allplan 2021 and all important settings are transferred (see also Limitations for Data Transfer). Allplan 2018/2019/2020 is then no longer available.
Any existing installations older than Allplan 2018 are not affected.


Network Installations:

For network installations (shared 'central file storage folder'), only one main release version can be used - all workstations must be brought to Allplan 2021. Before starting the installation, make sure that all workstations have upgrade authorization. A mixed installation of different main versions is not technically approved. Complications that may arise are not covered by the maintenance contracts.

During the upgrade, no workstation may be running any version 2020, 2019 or 2018.

In case of an installation with Workgroupmanager all workstations must be checked in during the upgrade.




Data Conversion:

Data from older Allplan versions must be converted to version 2021. This happens automatically for projects opened in Allplan 2021. For instructions on how to convert all projects at once, click here:

https://connect.allplan.com/de/faqid/20090408124904.html

Hotletter 2019

Version:  Allplan 2019  | Last modified: 28.02.2024 08:03
 
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Information:

This document provides further information on installing Allplan 2019.

Backing up and archiving data:

We strongly recommend that you back up and archive all your data before you upgrade to Allplan 2019.


How to install


You can find detailed instructions on how to install Allplan 2019 in the following places:

- After you have downloaded and unzipped Allplan 2019, you can find the ‘install.chm’ file in the following folder: C:\Users\Public\Documents\Allplan 2019\HelpFiles\English.

- Use the following link:
https://webdrive.allplan.com/s/4LrjrymoxESzC6p and open the General\Installation help\2019 folder.


Please read these instructions before you install Allplan 2019.

System requirements for Allplan 2019

https://connect.allplan.com/en/faqid/20180608093815.html

How to handle licenses when upgrading to Allplan 2019

https://connect.allplan.com/en/faqid/20180608092654.html



Some notes on installing Allplan 2019

If you want to switch from Allplan 2016/2017/2018 to Allplan 2019, you can choose between three installation options. We recommend using the second option: first-time installation and copy data from Allplan 2016/2017/2018.

1. First-time installation

This option installs Allplan 2019 to a new folder without affecting any other Allplan installation (2018 or earlier). Setup does not transfer any data or settings to the new installation.

If you want to transfer data later, you have the following options:

You can uninstall Allplan 2019 and then upgrade from Allplan 2016/2017/2018.
You can integrate the data manually (requires administrative knowledge).

2. First-time installation and copy data from version

This option installs Allplan 2019 to a new folder without affecting any other Allplan installation (2018 or earlier). You can configure Setup to automatically copy the office standard (\std), projects (\prj) and user data (\usr) from Allplan 2016/2017/2018 to the new installations folder.
This duplicates the data: You can use all projects, defaults and resources both in Allplan 2018 and in Allplan 2016/2017/2016. This way, you can test the new version without losing your 'old' Allplan version.
Bear in mind, though, that you should not mix data from different versions. Merging data later involves considerable time and effort.

2a. Continue with first-time installation and copy data from version

This option is available when you have already used the second installation option to install <Product_Version> to a computer that accesses the same data server. As a result, the data are already available.

3. Upgrade and transfer data from Allplan 2016/2017/2018

This option installs Allplan 2019 to an existing folder, converting Allplan 2016/2017/2018 to Allplan 2019 and transferring all important settings. Afterwards, you can no longer work with Allplan 2016/2017/2018.
This does nor affect earlier Allplan versions (Allplan 2015 or earlier).


Installing on a network:

  • If you work in a network environment (one common central file storage folder), you must upgrade all workstations to Allplan 2019. Beforeyou start installing, make sure that all workstations can be upgraded. For technical reasons, it is not possible to mix installations of different major releases. Any related problems area not covered by service contracts.
  • During the upgrade, Allplan 2016/2017/2018 must not be running on any workstation.
  • When installing with Workgroup Manager, make sure all workstations are checked in before you start upgrading.





Converting the data:

Data from earlier Allplan versions need to be converted to version 2019. Allplan 2019 automatically converts the data of a project you open. Click here for instructions on how to convert all projects in a single operation:

https://connect.allplan.com/en/faqid/20090408124904.html


IBD 2019

Click here for instructions on how to get your activation codes for Allplan IBD:

https://connect.allplan.com/en/faqid/20110912113530.html

Hotletter 2017

Version:  Allplan 2017  | Last modified: 28.02.2024 08:03
 
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Information:

This document provides further information on installing Allplan 2017.

Backing up and archiving data:

We strongly recommend that you back up and archive all your data before you upgrade to Allplan 2017.


How to install:


You can find detailed instructions on how to install Allplan 2017 in the following places:

- After you have downloaded Allplan 2017, you can find the install.chm file in the Helpfiles\English folder.
- You can find the install.chm file on the Allplan 2017 DVD in the following folder: <DVD>:\programs\x64\Allplan\Helpfiles\English.

Please read these instructions before you install Allplan 2017.

Some notes on installing Allplan 2017

If you want to switch from Allplan 2014/2015/2016 to Allplan 2017, you can choose between three installation options. We recommend using the second option: first-time installation and copy data from Allplan 2014/2015/2016.

1. First-time installation

This option installs Allplan 2017 to a new folder without affecting any other Allplan installation (2016 or earlier). Setup does transfer neither data nor settings to the new installation.

If you want to transfer data later, you have the following options:

You can uninstall Allplan 2017 and then upgrade from Allplan 2014/2015/2016.
You can integrate the data manually (requires administrative knowledge).

2. First-time installation and copy data from Allplan 2014/2015/2016

This option installs Allplan 2017 to a new folder without affecting any other Allplan installation (2016 or earlier). You can configure the program to automatically copy the office standard (\std), projects (\prj) and user data (\usr) from Allplan 2014/2015/2016 to the new installations folder.
This duplicates the data: you can use all projects, defaults and resources both in Allplan 2016 and in Allplan 2014/2015/2016. This way, you can test the new version without losing your 'old' Allplan version.
Bear in mind, though, that you should not mix data from different versions, as merging data later involves considerable time and effort.

2a. Continue with first-time installation and copy data from version

This option is available when you have already installed <Product_Version> and copied the data to a different computer that accesses the same data server. As a result, the data have already been transferred.

3. Upgrade and transfer data from Allplan 2014/2015/2016

This option installs Allplan 2017 to an existing folder, converting Allplan 2014/2015/2016 to Allplan 2017 and transferring all important settings. Afterwards, you can no longer work with Allplan 2014/2015/2016.
This does nor affect earlier Allplan versions (Allplan 2013 or earlier).



Installing on a network:

  • If you work in a network environment (one common central file storage folder), you must upgrade all workstations to Allplan 2017. Therefore, make sure you can upgrade all workstations (deadline for Serviceplus agreement: July 1, 2016) beforeyou start installing.
  • During the upgrade, Allplan 2014/2015/2016 must not be running on any workstation.
  • When installing with Workgroup Manager, make sure all workstations are checked in before you start upgrading.



Converting data:


IBD 2017

IBD 2017 is expected to be released with the Allplan 2017-0-1 Hotfix at the end of July 2016.
https://connect.allplan.com/en/faqid/20160707142752.html


FIXTURE - Manufacturer catalogue data

Version:  Allplan Precast  | Last modified: 28.02.2024 08:03
 
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Question:

How can manufacturer catalogue data be installed or updated retrospectively?



Answer:

To install or update manufacturer catalogue data, such as the reinforcement connections from ERICO-Lenton, at a later date, please proceed as follows:

Firstly, you need the latest installation package for your version
You can find this either on Allplan Connect (www.connect.allplan.com), or from our webdrive at

https://webdrive.allplan.com/s/4LrjrymoxESzC6p

The installation packages can be found under
Allplan/"Version"/Installation package

(Click on the three dots to the right of the file size and select Download)

Note: Do not download all files (that's about 450GB!), but only the installation package for the version you need.

Copy the zip file to your local computer.


1. please open your STD directory of the central file storage via the Allmenu of the Allplan version to be updated.




2. please close all running Allplan applications and the Allmenu in the company again

3. rename the Prod subdirectory in the STD directory you have just opened to Prod_old

4. now unpack the ZIP file of the version you have just downloaded in an empty directory and then start AllplanSetup.exe by double-clicking the left mouse button




5. please select "Update" when asked for the installation option



6. when asked for the licence to be used, simply select "Use active licence"
7. under "Setup type", now select the Customised variant​​​​​​​



8. you can then first decide again on the languages to be installed

9. in the following window, you can select the manufacturers from which you would like to install the current catalogue data for the products. Please make your selection here.​​​​​​​



10. then you will be asked for the country packages, which is usually easy to confirm.

11) Finally, you will see a small overview window in which you can start the update installation.

After successful installation, the current catalogue data should now be available when using the functions for the reinforcement connections and can be used without any further messages.​​​​​​​


Hint:
Ideally, have these instructions carried out by your IT service provider/administrator.

Automatic update fails to install hotfix 2015-1-11.

Version:  Allplan 2015  | Last modified: 28.02.2024 08:03
 
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Question:

An error occurs during installation of hotfix 2015-1-11 or later. What can I do?



Answer:

To install this and future Allplan 2015 hotfixes using auto-update, you must update the installation service. Requirement: Allplan 2015-1-10 is installed.

1. You can find a batch file attached to this FAQ. Save and extract this file and execute it on every Allplan workstation (right-click this file -> select "Run as administrator" on the shortcut menu...). The batch file looks for the "InstallAULService.exe" file in the local PRG folder of the Allplan installation and runs it as the administrator. This updates the installation service.
Be careful: this requires administrator privileges.

If your e-mail program blocks this file, you can also download it from our FTP server.
Enter the following address in WindowsExplorer (do not use Internet Explorer!):

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/2015/Hotfix/2015-1/UpdAUL.bat


2. Auto-update should now work as usual.



Note:


As an alternative, you can also install the full version of Allplan 1/12/2015. This also updates the installation service.
You can download the full version fromhttps://connect.allplan.com/deor from our FTP server:

To access our FTP server, you require a current Windows operating system. Do the following:
Enter the following address in Windows Explorer (do not use Internet Explorer!):

ftp://hotadmin@ftp.entw.nemetschek.de/download/Allplan/2015/CD/DoWn-allplan2015-1-11-cad.zipftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/2015/CD/DoWn-allplan2015-1-12-cad.zip

Download the corresponding ZIP file and extract it. Right-click the exe file and start it using "Run as administrator".
Install the update.


Download
- UpdAUL.002.zip (608 B)

License server installation failed

Version:  Allplan 2016, Allplan 2017, Allplan 2019, Allplan 2021, Allplan 2018, Allplan 2020  | Last modified: 28.02.2024 08:24
 
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Question:

During installation of license server the message appears 'installation failed'. What could be the reason for it?



Answer:

Check the following points:

  • The license server must be installed in a 64 bit windows system. License server is not working on 32 bit system.
  • Make sure the license server setup is saved local on the machine and is not executed over network
  • Stop the real time check of your virus scanner or stop the virus scanner complete during installation. Optionally stop the firewall as well - attention in most cases you have to reboot the server in order to take over the settings.
  • Run the *.exe file over context menu -> run as administrator.
  • If the license server installation still fails. The reason could be NET framework. License server uses NET framework 4.6 and in newer version 4.7. If there are components missing the setup will automatically try to install them. This happens in the background. It will be connected to webpage of Microsoft http://go.microsoft.com/fwlink/?LinkId=397708 and the missing files will be downloaded and installed. If a proxy server is blocking this page the download cannot happen and the license server installation fails. In these cases you will have to configure the proxy server settings to allow the Microsoft URL. Microsoft URL has to be trustworthy. Start installation of license server again.



Addition for license server 2017 on older sever like 2008 R2 server:

If the license server installation still fails and the setup stays at 50%, then the reason is usually .NET framework.
Try to install the .NET version in advance from Microsoft Download.


Installation of. NET framework 4.6 requires at least Windows Server 2008 R2 with SP 1.
For information, also see the following link: https://www.microsoft.com/de-de/download/details.aspx?id=49982


If the installation of the new version keeps failing, try to install a slightly older license server.
It will works the same way with ALLPLAN 2017 but still is operating with .NET 4.5.2.
Use the following link:
ftp://nemhotline: ha37jvg8f @ftp.nemetschek.de/download/Allgemein/Archiv/WiBu/Lizenzserver
Download the License server until 2017-0.

Note:

After successfully installation of license server you will have to connect via internet again in order to activate the license. If using proxy allow the access of the following URLs as well.

https://lc.codemeter.com/59885/gateways/getLicenses.php

https://lc.codemeter.com/59885/gateways/getTicketInformation.php

Allplan 2014 / Allplan BCM 2014 - system requirements

Version:  Allplan 2014  | Last modified: 28.02.2024 08:35
 
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Question:

Where can I find out about system requirements and the system test tool for Allplan 2014 or Allplan BCM 2014?



Answer:

Follow the link to get detailed information on the following topics:

- System test
- System requirements
- Graphics cards
- Large-format printers

https://www.allplan.com/info/sys2014

https://www.allplan.com/services/cad-software-support/downloads.html

https://www.allplan.com/services/cad-software-support/grafikkarten.html

https://www.allplan.com/services/cad-software-support/grossformatdrucker.html


Download
- Allplan_2014_Systemvoraussetzungen.002.pdf (66 KB)

Allplan crash when opening the wall dialog

Version:  Allplan 2020  | Last modified: 28.02.2024 08:35
 
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Question:

Allplan crashes when you open the Wall dialog - what can you do?



Answer:

Since Allplan version 2020, you can also use OpenGL in Allplan if you use an onboard graphics card. Provided this card supports the OpenGL version listed in the system requirements:

System requirements Allplan 2020

In connection with outdated grafic card drivers and current Windows updates, the described crashes may occur in individual cases.

In this case, please update the drivers of your graphics card(s) first by downloading the appropriate driver from the manufacturer's homepage and then installing it:

https://www.amd.com/de/supporthttps://www.intel.de/content/www/de/de/support/articles/000005517/graphics-drivers.htmlAMD grafics driver
Intel grafics driver
https://www.nvidia.de/Download/index.aspx?lang=deNVIDIA grafics driver

Important: please do not use the Update Driver button in the Device Manager.

If the problem is not solved after the driver update, please contact your Allplan support.

Allplan does not start.

Version:  Allplan 2017, Allplan 2022, Allplan 2020, Allplan 2016, Allplan 2021, Allplan 2019, Allplan 2018, Allplan 2023, Allplan 2024  | Last modified: 28.02.2024 08:35
 
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Question:

What can I do if Allplan does not start?


Answer:


Work through the following steps:

Step 1 - run as administrator
Start Allplan with the ‘Run as administrator’ option.
To do this, right-click the Allplan icon and click ‘Run as administrator’.
If Allplan does not start, go to step 2.

Step 2 - cleanup
Allplan is not running. Start the Services application and do the following:
Services application -> Service -> Hotline Tools -> cleanup -> OK
If Allplan does not start, go to step 3.

Step 3 - cleanstd
Allplan is not running. Start the Services application and do the following:
Services application -> Service -> Hotline Tools -> cleanstd: reset CAD defaults -> OK -> OK -> Yes -> OK
If Allplan does not start, restore the settings:
Services application -> Service -> Hotline Tools -> laststd: restore the last settings -> OK -> OK -> Yes -> OK
Go to step 4.

Step 4 - cleanreg
Allplan is not running. Start the Services application and do the following:
Services application -> Service -> Hotline Tools -> cleanreg: reset CAD registry settings -> OK -> OK -> Yes -> OK
If Allplan does not start, restore the registry settings:
Services application -> Service -> Hotline Tools -> lastreg:restore most recent CAD registry settings -> OK -> OK -> Yes -> OK
Go to step 5.

Step 5 (Allplan 2016 and later)
Restart the Wibu service:
Start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen and enter Codemeter.

CodeMeter Control Center -> Process -> Start CodeMeter Service
If the service is running, stop it and restart it.

If Allplan does not start, go to step 6.

Step 6 (Allplan 2016 and later)
Go to the Wibu website and install CodeMeter User Runtime Version for Windows (64-bit version).
You can find the installation program at https://www.wibu.com/de/anwendersoftware.htmlor on the Nemetschek FTP server ftp://nemhotline:ha37jvg8f@ftp.nemetschek.deat download/General/Wibu/CodemeterRuntime.exe

Start the ‘CodeMeterRuntime.exe’ file.
To do this, right-click this file and select
‘Run as administrator’.
Confirm all messages displayed and the defaults by clicking ‘Next’.
CodeMeter Control Center will be installed afterwards.
If Allplan does not start, go to step 7.

Step 7 - contact Technical Support
Send the following information by email to support.de@allplan.com:

  1. An exact description of the last step before the error or crash occurred.
  2. The error message itself (as a screenshot). To find out how to take a screenshot, look at
    https://connect.allplan.com/en/faqid/0001cb36.html
  3. A support request (Hotinfo) with question 01. To find out how to create a support request, look at
    https://connect.allplan.com/en/faqid/20140528094911.html
  4. The 'Allplan.out' log file. To find out how to create a support request, look at
    https://connect.allplan.com/en/faqid/0001a27a.html
  5. Allplan 2016 and later -> a screenshot of the Wibu Control Center. To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen and enter Codemeter.


We will contact you.

Allplan silent installation (Allplan 2017 and later)

Version:  Allplan 2020, Allplan 2019, Allplan 2018, Allplan 2017, Allplan 2021  | Last modified: 28.02.2024 08:37
 
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Question:

Can I "automate" the installation of Allplan?


Answer:

You can install Allplan 2017 in silent mode. This installation mode is fully automatic; you do not need to enter anything. Silent installation is particularly useful if you want to install Allplan 2017 with the same settings on a large number of workstations on a network.

Requirements for installing in silent mode:

Pay attention to the different licensing types!

Licensing for stand-alone workstations:
Make sure you have not yet activated a license on the computer where you want to record silent installation. Use the Viewer option for recording.

After having installed all computers in silent mode, you must use the Product Key to activate the license locally on each computer.
To activate the license after installation:

  • Open the 'License settings' dialog box: Services application -> Utilities -> License settings
  • Click License activationon the left.
  • Enter your Product Key.
  • Click Activate license.


Using a license server:

  • The clients take the licenses from a license server.
  • The license server is installed.
  • The license of the license server is activated.

For more information on the license server, go to http://connect.allplan.com/de/support/loesungen.html?tx_nemsolution_pi1%5BdokID%5D=20161115093205.htmlhttps://connect.allplan.com/en/faqid/20150618084450.html
Use the Use active licenseoption for recording.

Setup writes the license settings to the %AppData%\Nemetschek\Lic3.ini file.You must distribute this file to all computers.


Some more tips:

  • Before you start installing, unzip the Allplan installation package (for example, using the 7_Zip program). Make sure this package is in a folder that can be accessed by all clients you want to install.
  • Start the command prompt for running the setup program always as a local administrator. To do this, open the shortcut menu and select "Run as administrator". Make sure you always start the command prompt from the correct folder.
  • Setup will automatically install any Microsoft components required by Allplan such as Microsoft .NET-Framework or Microsoft Report Viewer without prompting you to confirm.




Preparing to install in silent mode

To record and run silent installation, you need the installation files of Allplan 2017.
Installing in silent mode involves three steps:

Creating the log file for installing in silent mode

Start by installing Allplan 2017 with the /r option on a typical workstation. During installation, Setup automatically writes all entries to a log file named setup.iss. You can then use this file to install the program on the other workstations.

Installing in silent mode

Next, install Allplan 2017 with the /s option on all other workstations. Installation is based on the setup.iss log file you created in the first step.

Checking the installation

Finally, you should check the setup.log file, which was created automatically during setup, to see whether everything was installed correctly.

Note: When installing in silent mode, Setup usually uses the same setup.iss file to install the program on all workstations. However, you can edit some settings of the setup.iss file if you want to adjust paths. You can find more information in the help; see Adjusting the setup.iss filehttp://help.allplan.com/Allplan/2017-0/1031/Allplan/index.htm#331.htm


To install Allplan in silent mode, do the following:

Install .NET 4.6
Silent setup requires you to install .NET 4.6 in advance. The reason for this is that you have to reboot the computer after installation of .NET 4.6. This reboot would interrupt silent installation.


After you have downloaded the installation files, you must unzip these files before you can use them to install in silent mode.

  • Unzip the zip file downloaded. This results in an .exe file (for example, Allplan 2017-0-5-cad.exe).
  • Then unzip this .exe file using an appropriate program (for example, 7_Zip) and save the resulting file to any folder. You can now use the command prompt to start Setup.exe for recording.



1. Sample installation:
Start by creating a record file. To do this, run setup with the settings you need. You only need to do this once.

Use the command prompt to start this installation with the "/r" option (for record):

To run the setup program, open the command prompt as a local administrator and type the following:
setup.exe /r

Setup starts and runs as usual.

Stand-alone license:
When you are prompted to choose the license configuration, select the Use vieweroption.
License server:
When you are prompted to choose the license configuration, select the Use active licenseoption.


Setup logs the entire installation process, writing everything to the setup.iss file.

If you want, you can change the name and folder of this file:

setup.exe /r /f1<folder>:\Setup.iss
For example,
setup.exe /r /f1c:\Setup.iss
This saves the file directly to C:\.

Be careful:
There must not be any blanks between "f1" and the folder!

Copy the setup.iss file to a folder that can be accessed by all clients you want to install. It is a good idea to copy this file to the folder with the Allplan installation files.

License server:
Copy the %AppData%\Nemetschek\Lic3.inifile to the %AppData%\Nemetschek folder of every client.
If you install Allplan on a client for the first time, you must create the Nemetschek folder in %AppData% first (for example, C:\Users\Username\Appdata\Roaming\Nemetschek).


2. Silent installation:
Make sure you can access the setup.iss file.

License server:
Make sure the Lic3.ini file is in the %AppData%\Nemetschek\ folder.


Setup logs the entire installation process again, writing everything to the setup.log file. You can find this file in the same folder as the setup.iss file. With the /f2 option, you can specify a different folder and file name for the setup.log file.

To start installing Allplan in silent mode on a client, open command prompt as a local administrator and type the following:

setup.exe /s /f1<folder>:\Setup.iss /f2<folder>:\Setup.log

For example,
setup.exe /s /f1c:\Setup.iss /f2c:\Setup.log
This saves the file directly to C:\.

Check the setup.log file to see whether everything has been installed correctly. The [ResponseResult] section should return the 'ResultCode=0' value.



Note:

If you have several licenses or license servers, select the required license for each client using the Services application - Utilities - License settings.

Refer to the online help for detailed information on installing in silent mode.
http://help.allplan.com/Allplan/2017-0/1031/Allplan/index.htm#321.htm
To open the help system, press the F1 key during setup. Go to the "Contents" tab, select "Installing" and then "Installing in silent mode".

You can also find information in the help for the license settings:
Services application -> Utilities -> License settings
To open the help system, press the F1 key. Go to the "Contents" tab, select "Licensing Allplan using a license server" and then "Installing in silent mode".


Please note that we cannot provide support for this installation method.

Missing api-ms-win-crt-runtime-l1-1-0.dll prevents Allplan start and installation

Version:  Allplan 2018, Allplan 2017, Allplan 2020, Allplan 2019  | Last modified: 28.02.2024 08:37
 
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Question:

During installation I get an error message saying that SetupSchedTaks.exe does not work anymore.

When I try to start Allplan or the Services application, the following message appears:
The program cannot start; api-ms-win-crt-runtime-l1-1-0.dll is missing.



Answer:

This problem is caused by missing DLl files, which are required by Allplan. These DLL files usually come with the operating system. You will only see these messages if the operating system is not up-to-date. These messages are not caused by Allplan.
Instead, this problem is caused by the KB2999226 or KB2918614 (Universal CRT) Windows updates, which contain parts of Visual C++ Redistributable for Visual Studio 2015. Sometimes you cannot install these updates or they are defective.

If you have not yet installed these updates, install them now. In addition, install all available updates.

If you have already installed these two updates, try to install them again.
If the operating system is configured to automatically install Windows updates, some clients report errors during installation of the KB2918614 or KB29992226 package. These errors are caused by Windows, which blocks installation of files of the Visual Redistributable 2015 package. In this case, you must uninstall or delete the updates. After this, try to install the updates again.


If you cannot install the updates, do the following:
1. Deactivate automatic updates
2. Start -> Control Panel -> Windows Update -> change the settings -> never check for updates
3. Restart the computer
4. Download and install missing updates
5. Activate automatic Windows updates again


If you still cannot install the updates, run Windows diagnostics to check your system for update problems.

You can also install the updates manually. Use the following links:

KB2918614:
https://www.microsoft.com/de-DE/download/details.aspx?id=43759

KB2999226:
https://www.microsoft.com/de-de/download/details.aspx?id=49093


Try this if you still cannot install the updates:
https://www.smartftp.com/support/kb/the-program-cant-start-because-api-ms-win-crt-runtime-l1-1-0dll-is-missing-f2702.html



Note:

Regarding this error message, we cannot fix anything on the part of Allplan. These DLL files, which are required by Allplan, are an integral part of the Windows operating system.

Using Allplan in English

Version:  Allplan 2019, Allplan 2021, Allplan 2020, Allplan 2018  | Last modified: 28.02.2024 08:40
 
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Question:

How can I switch Allplan from German to English?



Answer:

Allplan 2018 is the first version to include English in the license by default.
This means that by installing Allplan 2018, you automatically install the English version too.
As a result, you can switch languages using the Services application.

Important! This switch only applies to the program itself.
The content of the defaults (standards and country-specific content) does not change and is still in German.

Before starting Allplan, you can select the language using the Services application.
To do this, select Configuration -> Language. ‘Current setting’ shows the language currently selected.
Select the required language in the area at the bottom, that is, English.
A German default license only includes German and English.





Allplan now starts in English.



Note:

If English is not included in the Services application, you can install this language (or other languages you purchased) at any time.

All you need to do is download the current installation package of the version you use. You can find this package at www.connect.allplan.com

During installation, select Update installationand Use active license.

Select Customfor the Setup type.

When it comes to selecting Features, select the required language(s) in the ‘Language packages’ area.
This area lists the languages included in your license.
Do not change the other settings and click ‘Next’ to confirm the following dialog boxes.




After installation, start the Services application-> Configuration -> Language. Select the required language.

Allplan silent installation from Allplan 2024-0

Version:  Allplan 2024  | Last modified: 07.05.2024 09:19
 
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Question:

How is a silent installation of Allplan from version 2024 carried out?

Answer:

Allplan has been installed using the Windows Installer since version 2022.
The Windows Installer has a number of advantages such as repairability and providing installation on a network. Allplan can also be installed unattended (“quiet”) using the Windows Installer.

Please note that no individual support can be provided for this procedure.
If you are unsure, ideally have your IT service provider or administrator carry out these instructions.


The following steps are necessary:

1. Edit the settings file
The settings file attached to this FAQ must be edited in advance in order to select the desired program components.
Here is a description of the structure of the settings.txt file:

· Installation options:
Set the desired installation option:

New installation:
No data is transferred from the most current previous version.
Value to be entered:
Upgrade=Upgrade.UpgradeNew
 
New installation with data copy:
Allplan is installed parallel to the previous version and the data (with the exception of the projects) is copied. Projects can be transferred to Allplan itself after the installation has been completed.
Value to be entered:
Upgrade=Upgrade.UpgradeKeep
 
Upgrade:
The latest available Allplan version will be converted into the current version.
Upgrade=Upgrade.Upgrade
 
· Paths:
Enter the desired program folder under "InstallPath" and the desired central file storage folder for Allplan under "CentralPath",
When storing data in a network, be sure to use the CentralPath in UNC notation.

Example:
InstallPath=C:\Program Files\Nemetschek\Allplan_2024
CentralPath=\\SERVER\CAD_Daten\Allplan\Allplan_2024

Important:
In the case of an upgrade, be sure to specify the path of the previous version for "CentralPath".


· Countries and languages:
Select the countries and languages to install from the list of suggestions in the file.
Set the main country with "DefaultCountry" and the main language of the installation with "DefaultLanguage".
Add additional countries and/or languages if desired.
Wichtig: For a functional installation, the main country and language must be specified.

Example:
# Country list: AUS AUT BEL BRA BUL CAN CHN DEU ENG FRA GRC HOL HRV ITA JPN KOR POL PRT RUM RUS SLK SPA SVN SWI TCH TRK UNG USA VNM YUG
# Language list: BUL CHN DEU ENG FRA GRC HOL HRV ITA JPN POL PRT RUM RUS SER SLK SPA SVN TCH TRK UNG VIE
DefaultCountry=DEU
DefaultLanguage=DEU
Country.ITA
Language.ITA
Language.ENG

· Advanced features:
Select the features or data you want to install from the list of suggestions in the file.

Example:
# Feature list: ProgramFiles AutoCon Desktop HelpFiles TextureFiles
Feature.ProgramFiles
Feature.AutoCon
Feature.Desktop
Feature.HelpFiles
Feature.TextureFiles
Feature.Demos

· Manufacturer-specific user data:
From the suggestion list in the file, select the user data (product catalogs for reinforcement or formwork catalogs) that should be installed.

Example:
# Vendor list: Ancon Ancotech Armaturis Lindab BarSplice Coupler DaytonSuperior Bartec Rolltec Erico Filigran Halfendeha Halfenhbs Hrc Line Register Peikko Philipp Reidbar Sah Schoeck Splice
Vendor.Ancon
Vendor.Ancotech
Vendor.Armaturis
Vendor.Lindab
Vendor.BarSplice
Vendor.Coupler
Vendor.DaytonSuperior
Vendor.Bartec
Vendor.Rolltec
Vendor.Erico
Vendor.Filigran
Vendor.Halfendeha
Vendor.Halfenhbs
Vendor.Hrc
Vendor.Leitungskataster
Vendor.Peikko
Vendor.Philipp
Vendor.Reidbar
Vendor.Sah
Vendor.Schoeck
Vendor.Splice

# Formwork: Meva1
Formwork.Meva1

2. Storage of the installation and the settings file on a share (optional)
In order to be able to roll out the Allplan installation efficiently on all computers, it is recommended to store both the Allplan setup and the settings file on a share in the network to which all relevant computers have access. See also the note on the full setup at the end of the FAQ.

3. Choice of installation option
You can choose between the following installation options:

· Quiet Installation: Installation takes place without user input being necessary.
· Passive installation: Installation takes place with reduced user input.

4. Installation
The installation is started in the unpacked 'Allplan' folder using the file 'Allplan_Installer.exe' using the following command line entries:

· For quiet installation:
Allplan_installer.exe /Settings <path to the settings file> /quiet

Example:
\\SERVER\Share\Subfolder\Allplan_Installer.exe /settings \\SERVER\Share\Subfolder\settings.txt /quiet

· For passive installation:
Allplan_Installer.exe /Settings <path to the settings file> /passive

Example:
\\SERVER\Share\Subfolder\Allplan_Installer.exe /settings \\SERVER\Share\Subfolder\settings.txt /passive
 
5. Modify the installation
It is also possible to modify the installation.
To do this, edit the settings file for the desired additional or components to be removed. Call the setup with the following parameters:

· For quiet installation:
Allplan_Installer.exe /Settings <path to the settings file> /quiet /modify

Example:
\\SERVER\Share\Subfolder\Allplan_Installer.exe /settings \\SERVER\Share\Subfolder\settings.txt /quiet /modify

· For passive installation:
Allplan_Installer.exe /Settings <path to the settings file> /passive /modify

Example:
\\SERVER\Share\Subfolder\Allplan_Installer.exe /settings \\SERVER\Share\Subfolder\settings.txt /passive /modify
 
6. Repair of the installation
It is also possible to repair the installation.
Call the setup with the following parameters:

· For quiet installation:
Allplan_Installer.exe /Settings <path to the settings file> /quiet /repair

Example:
\\SERVER\Share\Subfolder\Allplan_Installer.exe /settings \\SERVER\Share\Subfolder\settings.txt /quiet /repair

· For passive installation:
Allplan_Installer.exe /Settings <path to the settings file> /passive /modify

Example:
\\SERVER\Share\Subfolder\Allplan_Installer.exe /settings \\SERVER\Share\Subfolder\settings.txt /passive /repair
 
7. Uninstall
Uninstallation can also be done via passive or quiet installation.
 
Rufen Sie das Setup mit folgenden Parametern auf:
 
· For quiet installation:
Allplan_Installer.exe /Settings <Pfad-zur-Settings-Datei> /quiet /uninstall
 
Example:
\\SERVER\Share\Subfolder\Allplan_Installer.exe /settings \\SERVER\Share\Subfolder\settings.txt /quiet /uninstall
 
· For passive installation:
Allplan_Installer.exe /Settings <Pfad-zur-Settings-Datei> /passive /uninstall
 
Example:
\\SERVER\Share\Subfolder\Allplan_Installer.exe /settings \\SERVER\Share\Subfolder\settings.txt /passive /uninstall


HInt:
Of course, in the silent setup, the name of "Allplan_Installer.exe" must be adapted to the name that matches the version (e.g. Allplan_2023_0_4_Installer.exe).


Note on downloading the full setup from version 2023:
From version 2023 onwards, Allplan is installed using a minimal installer, which only downloads those components that are actually required for the installation.
If, for example, the complete installation package with all optional components is required to roll out the setup, it can be downloaded using the layout mode, which is described in the following FAQ.

https://connect.allplan.com/de/faqid/sc-000007942.html

 
Note on licensing:
Since there is no longer a license query in Allplan Setup from version 2022, this information cannot be provided. If a license server is in use, it can be set up on a computer and then distributed using the following procedure.

https://connect.allplan.com/de/faqid/sc-000007100.html


Download
- settings (1 KB)

Missing language text

Version:  Allplan 2024, Allplan 2023, Allplan 2022  | Last modified: 05.06.2024 08:32
 
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Question:

By starting Allplan or using a tool, we got an error message of Missing text, How to fix it?

image.png

Answer:

In the example below, we see 3100939 (means file 31 and line 939). The language file are stored in the ETC folder available by Service/Service/File Explorer/ETC

This can happen after an update using an hotfix or by using a new full version.

Depending on some right issue, it can happen that text file are not up to date after installing the hotfix. That leads to this error message. This doesn't block the use but can be annoying to have this message displayed all time.

To fix this, there is different possibilities:

1°) You can deinstall and reinstall the software with admin right to be sure all file will install properly

2°) You can use the tool Modify installation and repair the setup

3°) You can download the latest full version. First rename the folders ETC and install over the exiting one, this will replace the ETC folder by a new one.

4°) you can bring this a recent file from another workstation to your and by restarting Allplan, this should fix this message. (but you maybe miss other file or content)



Note :

If you use a multi-country installation, please check the ETC for each country (sometimes you will find ETC.Fra, ETC.Bel...) 

If you use a WIP version, this can be normal because the base devellopement is done in English-German and other language are added on a second step closed to the release.

If you have this message on a standard release installation with admin right, than please inform the support to analyze it more in detail.

Activating license offline (without Internet access)

Version:  Allplan 2023, Allplan 2018, Allplan 2016, Allplan 2022, Allplan 2021, Allplan 2020, Allplan 2019, Allplan 2017, Allplan 2024  | Last modified: 14.06.2024 06:01
 
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Question:

My computer does not have Internet access, but I would like to activate the license with the Product Key. What can I do?


Information:

The easiest way to activate and return Allplan licenses is to do this online. In other words, the computer has Internet access. However, you can also activate Allplan on a computer without Internet access (offline licensing). Offline licensing is particularly useful if some Allplan computers in your office do not have Internet access and do not use a license server either.

If the computer without Internet access and the computer with Internet access are neither close to each other (for example, the computer in the office hasInternet access, but the computer at home does not haveInternet access) nor connected with each other (for example, using LAN), offline activation is not very suitable, as you have to access both the computer with Internet access and the computer without Internet access.

Requirements for activating a license offline:

  • You have a valid Product Key.
  • You have installed Allplan on the computer without Internet access (for example, as a viewer).
  • You have another computer with Internet access.


Important: Activating a license offline involves two steps. In addition, you need to upload a receipt file so that you can return the license offline later.

There are the following basic steps:

  • Creating and uploading the license request file
  • Downloading and importing the license update file
  • Creating and uploading the receipt file


The online computer uses the following web page:
http://lc.codemeter.com/59885/depot_151/index.phphttp://lc.codemeter.com/59885/depot/index.php


Note:

As both the license file and the receipt file are saved with the name of the container number by default, it may happen that you mix up these two files. Therefore we strongly recommend that you use meaningful names for the files. For example, the name could include the name of the computer and the Product Key or the words “license” and “receipt”.
This is particularly important if you want to activate several computers offline.


Answer:

A: Activating licenses offline

To activate licenses, use CodeMeter Control Center.

Start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. An an alternative, go to the Windows search box and type Codemeter.

You can find the container numbers in the ‘License’ area.
If you have a stand-alone license, the name of this container is Allplan GmbH and its number is 327XXXXXXX.

Select this container and click Activatelicense on the right. Select
Create license request. Create a *.WibuCmRaC file for your container.

Take this file to a computer that is online.
Go to the following web page:
http://lc.codemeter.com/59885/depot/index.php

Enter your Product Keyin the “Ticket” line and click Next. You can now see your license.
Click Activate license.

You can see your license and all available updates, which should be selected. Click Offline License Transferat the bottom on the right.

You can now upload the *.WibuCmRaC file (Browse....) by clicking Upload license request now. This creates your license, which you can download by clicking Download license update file now. Install this license on your computer.

To do this, go to CodeMeter Control Center and click File-> Importlicense.


You can see the activated license in the Services application -> Utilities -> License settingsand you can now use this license for Allplan.


Finally, upload the receipt file.
To do this, open CodeMeter Control Centeragain and select the new Allplan GmbH license with the number 128-XXXXXXX.

Then click License update -> Next -> Create receipt.
Create the receipt file for this container.
Upload this receipt file using the web page.

Take this file to the computer that is online. Click Nexton the web page.
If you have already closed the web page, use the link given above and enter your Product Key once again. Then select Continue with license transfer.
Select the receipt file and click Upload receipt now.
Click OKto confirm. This completes license activation.




B: Returning licenses offline

You can return licenses in the same way:
Start CodeMeter Control Center and select the container with the license (Allplan GmbH with the number 128-XXXXXXX). Then click License update -> Next -> Create license request.
Here, too, create a *.WibuCmRaC file for your container.

Take this file to a computer that is online.
Here, too, go to the following web page:
http://lc.codemeter.com/59885/depot/index.php

Enter your Product Keyin the “Ticket” line and click Next. You can now see your license.
Click Move license.
Click Offline License Transferat the bottom on the right.
You can now upload the *.WibuCmRaC file (Browse....) by clicking Upload request now.
Then click Download license update file now. Download the file and import it. To do this, go to CodeMeter Control Centerand click File -> Importlicense.

Then create a receipt by clicking License update -> Next -> Create receipt.
Upload this receipt file using the web page.
To do this, click Nexton the web page.
If you have already closed the web page, use the link given above and enter your Product Key once again. Then select Continue with license transfer.
Select the receipt file and click Upload receipt now.
Click OKto confirm. This completes license activation.

The license is now available again and can be used on another computer.

Fixing Allplan

Version:  Allplan 2018, Allplan 2016, Allplan 2017, Allplan 2021, Allplan 2020, Allplan 2019  | Last modified: 21.06.2024 05:25
 
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Question:

How can I fix Allplan program data?


Answer:

You can fix Allplan program data by renaming the program folders and installing an update.
Due to the new names, Allplan cannot find the resources during the update. Consequently, it creates new resources.

To fix Allplan program data, do the following:

You need the latest installation package for your version.
You can download this package from Allplan Connect (www.connect.allplan.com)
Copy the zip file to the local computer and unzip the file.

  • Open the Services application of the Allplan version you want to fix.
  • Select Service -> Windows Explorer -> CAD program folder.
  • Rename the "PRG" folder "PRG_OLD". If Windows Explorer tells you that a file is still in use, restart the computer and try again.
  • Start the *.exe file of the installation package you just unzipped.
  • Select "Update installation".
  • When Setup prompts you for the license, select "Current license file" or "Use active license".
  • Select "Minimum" for the Setup type.



Allplan gets new program resources during installation.
As soon as the installation is complete, you can test how Allplan behaves.


Note:

If you are not sure, give these instructions to your system administrator.
Keep in mind that you install the version of the installation package you downloaded. This means that you may have to reinstall any subsequent hotfixes.

New installation with a central file storage on a dedicated server without/with workgroup manager as of Allplan 2022

Version:  Allplan 2022, Allplan 2023, Allplan 2024  | Last modified: 21.08.2024 14:36
 
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Last sync at: 21-08-2024 20:21:04 UTC


Task:

In a network installation, in addition to the program folder located locally on the respective workstation computer, there is a central file storage folder on the data server via which all users can access the office standard and all projects.

How is a new installation of several Allplan workstations with a central file storage on a dedicated server carried out?
What are the requirements?
How is the workgroup manager installed if the license includes it?

1. Preparation

Server operating system or system requirements:

When selecting the data server to be used, please refer to our system requirements. We recommend
Windows Server 2022. Also check whether the system requirements are met on the clients and perform a system test on them.
The system requirements and system test can be found here: https://connect.allplan.com/support/sysinfo/2022.html

We explicitly point out that NAS (Network Attached Storage) is only supported on the basis of Windows Storage Server.
DFS (Distributed File System) with Allplan is not supported; it can lead to crashes, deadlocks and deleted files.

Share structure

Allplan works with UNC path. This means that for a network installation, the central file storage on which Allplan 2022 is to be installed must have a folder that is shared by all computers with full access.
Before installing Allplan, create a folder on the server (e.g. Data) and share this folder with everyone with full access (e.g. as Data). Create an Allplan subfolder under it. (e.g., \Server\Data\Allplan). Point to this path during installation.

Allplan Download:

Download the version Allplan_2022-X-X.zip as an installation package. You can do this via Allplan Connect at

https://connect.allplan.com/en/support/downloads.html

or from our Webdrive at the following link:

https://webdrive.allplan.com/s/4LrjrymoxESzC6p

The current full download is located in the folder /Allplan/2022


2. Installation on the first workstation:

Log on as administrator on the workstation where Allplan 2022 is to be installed.

Double-click AllplanSetup.exe in the folder that you used to unpack the installation package.
Confirm the welcome screen with Start setup. Confirm the terms of the software license agreement displayed in the following License Agreement dialog box by clicking Agree.
On the General tab of the Settings dialog box, select the country-specific settings to be installed under Select country and the language for the Allplan user interface under Select language.

Note: The country and language that are set for the operating system on the workstation in question are suggested. If the country and/or language are not recognized, English is used. Please avoid selecting unnecessary countries or languages, as this will greatly increase the data volume to be installed.

Now select the target paths in which the programs and files of Allplan 2022 are to be installed.

Program folder: Specify the folder for the program files. Normally, it is not necessary to change the folder suggested here. In any case, the program files must always be installed locally on each workstation.
Central file storage folder: Specify as the central file storage folder the folder created and shared on the data server as described in section 1. (e.g. \Server Data File Folder).

Click Install. The installation of Allplan 2022 is started.

Note: If the installation could not be completed successfully, you will receive a corresponding message. In this case, you will find the file Error Report of Allplan_Installer.zip in the folder C:\Users\<username>\AppData\Local\Temp. The file contains important information that you can pass on to ALLPLAN GmbH Technical Support if you need to contact them.

In certain cases, you will be prompted to restart the computer after completing the installation of Allplan 2022. In this case, restart the computer and log in again after the restart as the local administrator or as a user with administrator rights.


2a. Installation with the Workgroup Manager option
(If your license does not include this option, go to step 3).

If your license includes the Workgroup Manager option, please proceed as follows before installing the other workstations.
Start Allplan 2022 once immediately after installing the first Allplan workstation in the network and then stop it again. Then activate the workgroup manager directly as follows.

To do this, start Allmenu 2022 on the first computer.
Call up Allplan Diagnostics. Allmenu->Service->Allplan Diagnostics
In Allplan Diagnostics, select the Settings tab and check "Workgroup Manager" in the Workgroup Settings area. Click on Set. The workgroup manager is now activated.

If the check mark for "Workgroup Settings" cannot be activated, it is because the central file storage folder "Net Path" is not entered in a UNC-compliant manner. (e.g.: \\Servername\Daten\Allplan). Change this if necessary. Under "Browse" the UNC name of the new server (e.g.: \\Servername) or the complete path (e.g.: \Servername) can be entered in the opening browser.
(e.g.: \\Servername\Daten\Allplan) and confirm with Enter. Select your central file storage folder and confirm with "OK".
Even if the central file storage folder is located locally on the same computer, the path must be entered as UNC address!

Exit Allplan Diagnostics by clicking Close.
Allmenu now additionally contains the Workgroupmanager menu.


2b. Creating the Allplan users

As a result of the initial installation, the installing Windows user is created in Allplan as a user with administrator rights. On the first installed workstation, create all other Windows users of the other workstations as Allplan users in the workgroup manager:

Allmenu -> Workgroupmanager -> Manage users -> Right click -> Create user.

Under "User name", a freely selectable Allplan user name with up to 8 characters in length can be assigned.
Under "Windows user name", the user name that the user uses when logging on to the computer must be specified.

Important: If the user logs on to the computer via a domain, this must also be specified under "Windows user name", e.g.: DOMAIN\User
Under "User group" the administration right can be granted:
Administrator" must be selected in the drop-down menu. Existing users can thus also be granted administration rights at a later date.


3. installation on the other workstations

Now install Allplan 2022 on all the other workstations as described above under "2. Installation on the first workstation". Enter the folder created and released in step 2 for the central file storage on the data server as the central file storage folder. (e.g. \Server DataAllplan).

Note: If the Workgroup Manager was activated after the first workstation was installed (see step 2a.), it is automatically activated on all other Allplan workstations installed in the same network by selecting the Central file storage folder.



Hint:

Detailed installation instructions can also be found at the following link:

https://help.allplan.com/Allplan/2022-0/1031/Installation/index.htm#286.htm

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