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[Question] No dialog box appear when I import options favorites file (.XML) from option menu


Dear all,

I have a problem with my Allplan version 2019-0-1. I can not import my favorites file. Because when I click on Browse button and nothing happens (Please see the attachment).

Thank you for your help.

Attachments (1)

img
Options favorites.JPG
Type: image/jpeg
Downloaded 16 times
Size: 63,96 KiB
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Hello there

Are you using several monitors? I had a similar problem with several other pop-out windows from Allplan.
You could try pressing Windows + Shift + Left or Right arrow to move the hidden window across different screens.
If that doesn't work, you may also unplug all but one monitor to "force" all windows to open on that monitor.

Hope this helps.
Best regards

Hello,

You can also change the skyns or thema of Allplan from Allplan to Windows. Sometimes, this help. This option is available on the toolbars setting. You will see the difference by restart.

Or there is some possibility by using the shortcut ALT+Space, which allow you to move your screen and if you press on one button like Left or Right, than the screen can move to your mouse.

Bye & Good Use!

Mr Judy GURAVADU
Responsable Technique Préfabrication
Precast Sales & Support

Precast Software Engineering

Quote by tonyly
Hello there
Are you using several monitors? I had a similar problem with several other pop-out windows from Allplan. You could try pressing Windows + Shift + Left or Right arrow to move the hidden window across different screens.
If that doesn't work, you may also unplug all but one monitor to "force" all windows to open on that monitor.
Hope this helps.
Best regards

Thank you, still there is no pop-up windows. that's why I couldn't use your hints. Allplan version 2018 is fine, after I updated to version 2019-0-1, I had a problem like this. I also tried to update to version 2019-0-2 now I have a new problem with update system (see attachment).
Currently I stay with version 2019-0-1.
Best regards,
Sang Bui

Attachments (1)

img
Update error 2.JPG
Type: image/jpeg
Downloaded 7 times
Size: 18,86 KiB

Quote by Judy
Hello,
You can also change the skyns or thema of Allplan from Allplan to Windows. Sometimes, this help. This option is available on the toolbars setting. You will see the difference by restart.
Or there is some possibility by using the shortcut ALT+Space, which allow you to move your screen and if you press on one button like Left or Right, than the screen can move to your mouse.
Bye & Good Use!

Hello Judy,
I changed scheme to windows (see attachment) and it doesn't work. I'm working on several project with different styles. That spent too much time to change it manually. Could you give me another option of that? and I also have problem with update system, you can see in my reply above.
FYI: I used another account (PC account) to log on my PC and it works but my account doesn't work.
Finally, thanks for your support!
Sang Bui

Attachments (1)

img
1 Windows scheme.JPG
Type: image/jpeg
Downloaded 11 times
Size: 181,67 KiB

Dear all,
Finally, we found the solution for this. Just delete user's data, create the new folder "prj" in there.
Thanks all of you.

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