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Cannot delete BIMPLUS project

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Hello, I have some projects in BIMPLUS and in Allplan Share that cannot be deleted. I am administrator of these projects.

I get the messages you see in the images below.
¿How can I delete them?
Thank you

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You are logged in allplan with the same Account as in Connect?
Then i can check from server Side if i can help

The Cloud ICON with the stripes below means: "Project is in use."

Maybe this is the reason: someone is working on this projekt but fort to checkout his work. so it is blocked ..
please check "Administrar Informacion de blockequeo" (Contect Menu in your first windows.

Jörg (Velletti), Allplan Webentwicklung

Man kann mich Siezen oder Duzen. Wie derjenige mag. Und bitte beachten: Supportfragen zu Allplan bitte nur über das Forum stellen und bitte mir nicht als "Persönliche / Private" Nachricht senden. Die kann ich nämlich nicht weiterleiten.

Hi velletti, yes I'm logged with the same account both in Allplan Share and Connect.
I opened "Administar información de bloqueo" and the result is in the image below. I press "Actualizar" but nothing happens. The same for the rest of blocked projects.

The projects I want to delete are obsolte and I know nobody is working on them. They were part of a practice in a training course.

Can you delete the projects from the server if I tell you which ones?

Thank you!

Sergi

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Hi,
is the problem resolved?
If not may I can help.

Best regards
Kenan

Hi Kenan, no, the problem is not solved yet. It seems the project is in use (cliud icon with striped lines)
I deleted all the members of the project, so only me is member, but still cannot delete the project in Bimplus and Allplan Share.

What is it for?
Thank you

Hi Sergi,

we have identified the problem and it is not a bug, but it has to be changed inside of Allplan.
Very soon, I will inform you.

Regards
Kenan

Hello,

could you try to delete the project "M1ALLG01 Proyecto Tesla" again? It should be possible again now.
Please let us know, if the problem was fixed.

Best regards,
Akin

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Hello, yes! now I could delete the project "M1ALLG01 Proyecto Tesla" in BIMPLUS.
Now the question is, how can I delete other projects that are "in use"? Do I need your resources to do it or is there any way to do it by myself?
Thank you very much

Hello Sergi,

could you perhaps add me as a user with administrator rights to the projects which you can't delete at the moment?
I could check then, what exactly happened.

My user:
aercan@allplan-dev.de

Thank you in advance.

Best regards,
Akin

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