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Quality Reporter - graphics card driver causes crash
Information:
Quality reporter notified us of a crash. In analyzing the data, we found that you can improve the stability of your Allplan installation by installing the current graphics card driver.
You can find the current driver on the homepage of the graphics card manufacturer.
http://www.amd.com/de Support & Driver -> Download driver
http://www.nvidia.de Download driver
Use the driver on the homepage of the manufacturer. Do not use the driver provided by Windows Update.
Notes for notebook users:
It is essential that you install the graphics card drivers provided by the notebook manufacturer! You can find the current drivers on the homepage of the manufacturer.
Notes:
- If the program still crashes after you have installed the latest graphics card driver, change the graphics mode from OpenGL to GDI+ in Allplan.
Allplan 2012-1 and later:
Start Allplan and select Tools -> Options.
Select Desktop environment -> Display > Hardware acceleration - graphics area: switch off the "Use OpenGL for all viewports" option. Restart Allplan.
From Allplan 2011-1 to Allplan 2012-0-2:
Start the Services application.
Service -> Hotline Tools -> draw -> OK
On = OpenGL mode
Off = GDI+ mode - You can find information on graphics cards at
https://www.allplan.com/services/cad-software-support/grafikkarten.html