Search

What is NemSLock?
Until Version 2005, Allplan had been protected by hardlocks available for the parallel and USB ports. NemSLock, a hardlock-free software protection system, was launched with Allplan 2006. With NemSLock, you no longer need any hardlocks as these tasks are taken on by the computer.
NemSLock is available as a standalone version (NemSLock LicenseManager) and as a server version (NemSLock Server).

What are the advantages of softlock over hardlock as a software protection system?
NemSLock offers a number of advantages:
- Hardlocks are no longer required; i.e. USB ports are not occupied.
- Any problems that might occur in conjunction with NemSLock can be handled more quickly.
- Additional seats and modules can be licensed promptly. No posting required.
- Improved protection against theft

What are the main differences to the hardlock-based protection system?

Can I also change over to NemSLock when I am already using a hardlock?
Yes, you can. This service is even free of charge. As with new customers, you will be given a license for temporary use. You will receive the final license as soon as you return the hardlock to Nemetschek. Hardlocks can be returned free of charge using a comfortable return package provided by Nemetschek.

In which case is NemSLock installed?
NemSLock LicenseManager is automatically installed when a NemSLock license file (ending in .nslock) is used for Allplan Setup. If you have been using a hardlock until now, you need to run Setup (update) again using the .nslock license file.

What are the differences between trial licenses, temporary licenses and final licenses?
Trial licenses are impersonal licenses that can be used to for test and experiment with the program. These licenses are valid for 30 days. For customers it is impossible to register with a trial license. Therefore a temporary or a final license has to be installed.
Temporary licenses are personal, unregistered licenses that come with the program and include the scope of modules you have purchased. This license is also valid for 30 days only. To use the protected program for an unlimited period, you need to register the license by generating a license request with the License Manager.
You receive a final license in response to the license request you have sent to Nemetschek. The license has to be installed on the computer where the license requested was created before. It removes the time limit of temporary licenses.

Allplan comes with a personal license for temporary use including the scope of modules ordered. This license, which is valid for 30 days, can be installed on any computer. However, this license only runs for a full 30 day period when you have not already installed a trial license. In this case, you can only work for the remaining period of validity of the trial license.
You can also register the license after this period of 30 days.

Which license on the disk is to be used for which seat?
The name of the license includes the seat number (s#): “customer#_s#_psd.nslock "

Can I install with a license that is registered for a different computer?
In Version 2009 and higher, you can install with a license that is registered for a different computer. However, this license behaves as if it was a trial license. In other words, you cannot use it to generate a registration request and it will expire after 30 days.

Can I install the license for temporary use again after the 30 days have expired?
No, you can’t. A license for temporary cannot be installed again on the same computer.

What about trial licenses (demo licenses)?
Trial licenses are available. The Allplan DVD includes trial licenses that are valid for 30 days.

What information is required to register?
You need to enter the Client ID (customer number) and the associated CD Key (customer delivery key) at the LicenseManager. In addition, you need to provide Nemetschek with your user data so that we can contact you if problems arise. It is essential that you enter your email address correctly as you get the final licenses by email.
To edit the Client ID or the CD Key administrator privileges are required. If you do not have administrator privileges, the Client ID and CD Key boxes are locked and you can see the Change Client ID and CD Key button in the dialog box.

How can I register licenses for seats?
You need to generate a license request by clicking the relevant button in the license manager. A wizard guides you through the registration steps. Make sure that you enter your customer data, CD Key and Client ID correctly (To edit the Client ID or the CD Key administrator privileges are required; please read the previous paragraph). This process creates a registration file, which needs to be sent to register@nemetschek.de. The registration file contains all the data required for creating a computer-specific (registered) license.

How long does a registration process take?
When all the data is entered correctly, you will usually get your final license in a couple of minutes after you have sent the license request.

What can I do when I do not get the final license after sending a license request.
First check the contact details (the email address, in particular) you have entered in the license request. If necessary, fix the errors and generate another license request. Then send the license request again to register@nemetschek.de. If the email address you entered is correct, you will always get a confirmation.
The e-mail with your final license may be stuck in the spam filter of your e-mail account. Please check this.

Can NemSLock be used to transfer licenses to other computers (as with hardlocks that are simply connected to another computer)?
Yes, you can use the “Transfer license temporarily” tool in the License Manager to transfer licenses in online or offline mode to a different computer. However, you can only transfer all licenses that are installed on your computer. It is not possible to transfer single licenses.

Can a license be returned prior to expiration?
The file can be returned from the import computer prior to expiration in the transfer wizard.