Question:

How can I move NemSLock License Server to a new server?



Answer:

If you want to run NemSLock 2006 Server on a different or new server, you first need to render the license ineffective. For this, you still require the old server. After this, you need to contact Nemetschek Allplan Systems GmbH in order to activate the license for the new server.

As soon as you return the license, the status of the existing license is set to trial for 48 hours; then it will expire.

Note:Transfer the license to the new server while the old server is still available.

Do the following:

• At the new server:install NemSLock 2006 Server with the temporary license files provided with the program.
• At the clients:Exit Allplan on all workstations.
• At the old server:return the license(s). Open NemSLock 2006 Server Console, click "Stop server", switch to "Modules" and click "Transfer license permanently". Then select "Next" and "Create". Click the "Send" button to send the .hwchs file you just created to "register@nemetschek.de" (provided an email program is installed and configured on this server). Otherwise, click "Browse" to open the folder with the .hwchs file in Windows Explorer. Now you can use any computer to send this file to the address mentioned above.
  Finally, click "Start server". The existing licenses are valid for two more days.
• At the clients:for the time being the clients can continue to work with the old license server.
• At the new server:After a few minutes, our server will send you an email confirming that the licenses have been returned. Now you can generate registration requests for all licenses. Next, install the licenses.
• At the clients:Now you can switch the clients one after the other to the new server. To do this, open the License Manager by clicking Start -> (All) Programs -> Nemetschek -> Nemetschek Softlock 2006 -> License Manager.

Tip:

To transfer the existing users to the new server, back up the Users.mcf file, which you can find in the program folder of NemSLock 2006 Server, and copy this file to the new server after the installation. Prior to copying the file, stop the "NemSLock Server 2006" Windows service, copy the file to the program folder and start this service again.

Question:

Why is it not possible to clear the check box for 'Find license server automatically' and why can't I enter an additional server name? These functions are grayed out.


Answer:

This problem is caused by Windows access rights. Only administrators can change these options.

Installing Allplan:
If this problem occurs during Setup and you cannot select a license, start by installing Allplan as a viewer.

Granting permissions later:
Assign full control to the users.
Local permissions prevent them from accessing the following file: Lic3LM.ini

Check whether the users have full control of the following folder:
Click folder with the right mouse button -> Properties -> Security -> Edit -> select the user - > grant full control

C:\ProgramData\Nemetschek(hidden file)

Open the 'License settings' dialog box: Services application -> Utilities -> License settingsYou should now be able to clear the check box and enter additional server names.

Question:

How can I move the license server to a new server?



Answer:
If you activated the license(s) online by entering a Product Key, you can return the license(s) and then use them on a different server. You can return licenses only if the server has Internet access.


Returning a license

To return a license in online mode

• Start the license server by opening the License Settings.
• Click License activationon the left. Then click the license you want to return.
• Click Return license.
• Do this for each license until you have returned all licenses.

You can now activate the license(s) on a different server.


To install the license server on the new server, download the software for the license server from Allplan Connect.
You can activate a license in online mode only if you have ...

• Internet access
• a Product Key

Installing the license server on the new server

• Start License Server Setupon the new server.
• Click Install.
• Start the license server by starting the License Settingsprogram. Go to the License activationarea, enter your Product Key and click Activate license.
• If you have more licenses for the license server, enter the respective Product Keys and activate the licenses.
• Afterwards, start CodeMeter Control Center.
  To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen, enter Codemeter and press ENTER. A dialog box opens. Click WebAdmin at bottom right.
  
  Or Enter Localhost:22350in the address bar of your browser.

• Select Settings -> Server -> Access serverin the Network serverarea and click Activate.
• Click Apply.

Configuring the clients

The license server license will be detected automatically on the network; the clients display the license(s) provided by the new server.

Check the license selection in the license settings of the client:

Services application -> Utilities -> License settings -> License selection

Priority:
Select the check box in front of a license to select this license as a favorite. You can mark as many licenses as you want. Allplan will then prefer these licenses. Click to select one ore more licenses Allplan is not to use. If you do not select any license or if you have selected several favorites, Allplan will automatically use the first free license it finds.

Find license server automatically:
When you select this option, Allplan automatically detects a license server on the LAN. In some cases, such as VPN connections, Allplan may not be able to detect a server automatically. In this case, you can enter the server manually (see additional server name).
Note:Only the Windows administrator can change this option.

Additional server name:
If 'Find license server automatically' is not active or Allplan has not automatically found a license server, you can manually enter the name or the IP address of the server. If 'Find license server automatically' is active, you can enter an additional server. After having entered the server name, click Updateto see the licenses of the license server. Use semicolons to separate several server names.


Notes:

You can find detailed information on the license server in the License Settings help (F1 key).

Allplan communicates with the license server via TCP/IP. By default, communication is via Port 22350unless you change the port in CodeMeter WebAdmin.

If a firewall is active on your computer, you must enable port 22350 for TCP and UDP. If the firewall filters in an application-specific manner, you have to enable the CodeMeter.exe license server service. You can find this service in the %Program Files (x86)%\CodeMeter\Runtime\bin Windows folder. Define the CodeMeter.exe service as an exception in the firewall. Some anti-virus programs also include firewall functions. If you are not sure, contact the manufacturer of the anti-virus program.

Question:

How can I move NemSLock Server to a new server?



Answer:

Reinstalling NemSLock Server

• Start the Setup program for NemSLock Server. You can find the latest Setup program on our FTP server:
  ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2014/allplan2014-nemslock-lizenz.zip

• Select one of the temporary license files for NemSLock server (for example, 1234567a_001_psd.nslsrv). These licenses are valid for 30 days. However, each license includes only one seat of each configuration purchased. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below). If you purchased a configuration for one seat only, you will, of course, receive only one temporary license.
• When you opt for the “Custom” setup type, you can choose between the following program features:
  Console
  You can use this program to administer NemSLock Server. The console can be installed on several workstations. This way, you can administer the server from a number of different locations. However, you can only connect one console to the server at any one time.
  Server
  The actual license server.
  Logviewer
  This tool analyzes the log files of NemSLock Server.
  User List Generator
  You can use this tool to create the users for NemSLock Server from a text file or based on a server.
  By default, Setup installs all these features.
• If your license includes configurations for several seats, you need to install the additional temporary license files for NemSLock server after the installation (see below).

Transferring the user administration from the old server (if users are available)

• You can find the user administration in the program folder of the license server. Copy the "users.mcf" file to the program folder of the new license server.
• Stop the license server service on the new server before you copy the file. To do this, start the "stopService.bat" program, which is also in the program folder of the license server.
• After copying, start the license server service again. To do this, use the "startService.bat" program.

Returning the registered licenses

• Open NemSLock 2006 Server Console on the old server by clicking the icon on the desktop or Start -> (All) Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
• Click "Stop server".
• Click "Modules".
• Click "Transfer license permanently".
• Confirm the following dialog boxes. Click “Browse”.Windows Explorer starts and opens the folder with the hcws-format file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send this file by email to register@nemetschek.de.
• We will send you an email, confirming that we have received the licenses.
• You always have to return all licenses.
• After you have done this, they are only valid for two more days.

Registering the license(s) on the new server

• Open NemSLock 2006 Server Console on the new license server.
• Click "Modules" on the left.
• Select the seat you want to register. If your license contains configurations for several seats, read the notes further down.
• Click "Registration request (register.txt)".
• Click "Edit".
• Fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OK to confirm.
• Click "Create registration request".Windows Explorer starts and opens the folder with the "register.txt" file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send the registration request by email to register@nemetschek.de.

If your license includes configurations for several seats, you must send a separate registration request for each seat. You will then receive a registered license file for each seat. You must install each file.

How to install licenses

• Open NemSLock 2006 Server Console.
• Click "Stop server" on the left.
• Click "Modules" on the left.
• Click ”Browse” to navigate to the registered license file.
• Click "Install license file".
• After this, you can start the server again by clicking "Start server".

Configuring the clients

• Now you need to change each client to the new license server.
• Click Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
• If the license server window is hidden, click "Configure NemSLock Server"at the bottom. It is a good idea to lock this window. All you need to do is click the drawing pin icon.
• Enter the computer name or IP address of the license server in the empty box. Then click the "Update” icon to the right.
• Now the user can select one of the seats provided. Click "Close" to complete the configuration. Now you can start Allplan.
• After having successfully connected to the license server, clear the check boxes for the trial licenses in the area at the top.

Notes:

• If a user selects several configurations for a seat and starts Allplan, the license server will provide the required licenses; in other words, starting Allplan once might require two licenses. Consequently, fewer licenses are available to other users.
• 2014-1 and later: If the latest version of License Manager is installed (file version 1. 0. 26. 153 or later, see License Manager- Options- System), you can also select several licenses. If one of the selected licenses is currently being used by someone else, the program will automatically select the next available license.
• Clients communicate with the server by TCP/IP via port 10977. So you need to configure the firewall accordingly.
• The license server and the licenses are downward compatible; they can be used in conjunction with older Allplan versions.

Question:

I want to run Allplan on a terminal server. Can I use any other terminal server than Citrix?



Answer:

Microsoft terminal server or Horizon is not approved for Allplan.
In addition, running Allplan on a terminal server requires an Allplan license server for managing the Allplan licenses.
If you have only used stand-alone licenses until now, you must purchase the additional ‘license server’ option. Should you have any questions, please contact your sales partner.


VM Ware (Horizon) or RDP is not approved for Allplan. This means that you do not get any support for this constellation.
You may not have any problems with the current Allplan version. However, future developments will not take RDP or VM Ware into account. Consequently, this functionality may be limited or not available at all in future Allplan versions.

Citrix is the only terminal server that is approved for Allplan.
You can find information at
https://connect.allplan.com/de/support/sysinfohttps://www.allplan.com/de/system/systemvoraussetzungen/

Question:

How can I use a license server license outside the office (for example, when working with my own computer from home)?



Answer:

Computers that are not on the company network must use a VPN connection to access the server.
You can get licenses from the license server directly over the network or VPN.

Note the following points when you use VPN:
Communication with the license server is by TCP/IP via port 22350.
Make sure that the VPN connection does not switch to sleep mode. Otherwise, it is better to borrow a license by using VPN instead of getting the license directly from the server.
You can use only iPv4 for the VPN connection; iPv6 is not supported by Allplan.
The firewall must be configured on both sides - client and server - so that the connection is allowed. Otherwise, add the port as an exception to the firewall.

Allplan automatically finds the license server on the local network. If you have not selected a license, Allplan automatically selects the first available license.

After having installed Allplan on the clients, you can use the “License Settings” dialog box to configure license selection.
Services application -> Utilities -> License settings
License selection
Find license server automatically:
When you select this option, Allplan automatically detects a license server on the LAN. In some cases, such as VPN connections, Allplan might not be able to detect a server automatically. In this case, you can enter the server manually (see Additional server name).
Note: Only the Windows administrator can change this option.

Additional server name:
If “Find license server automatically” is not selected or Allplan has not automatically found a license server, you can manually enter the name or the IP address of the server. Enter only the name or the IP address of the server; do not enter a UNC path. After having entered the server name, click “Update” to see the licenses of the license server. Use semicolons to separate several server names.

If the license is visible and the connection is stable, you can get the license directly from the server when you start Allplan. If the connection is not stable, we recommend that you borrow a license. To get instructions, use the following link:
https://connect.allplan.com/en/faqid/20160523165423.html


Note:
VPN is not useful for common project storage, but you can use VPN to get a license.

Question:

How to upgrade from Allplan 2016 to Allplan 2017 in conjunction with a license server?


Answer:

Start by updating your license(s) at the license server. After this, upgrade the clients.

Check the version of the license server. If you use the license server 2016-1-4 or later, you can find the version number (Build-ID) at bottom left in the License Settingsprogram. The version number should be at least 1.614.x.x. If you cannot see the Build-ID, you work with an older license server. In this case, update the license server first. Download the software for the license server from Allplan Connect or from our FTP server:

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2016/DoWn-2016-License_Server_Setup.zip

Start the new License Server Setupon the server or computer you use as the license server. Right-click the *.exe file and select 'Run as administrator' on the shortcut menu.

• Click Install.
• Click Exit.

After this, update the license(s).

• Start the License Settingsprogram on the server.
• Click License activationon the left. Then click the license you want to update.
• The 'Update license' function is now available.
• Click Update license.
• If you have more licenses for the license server, repeat these steps.

You can then upgrade Allplan at the clients. Start Setup and follow the instructions displayed. The license server license will be detected automatically on the network. When you are prompted to select the license file, click 'Use active license'. Follow the installation instructions.


Note: You can only use an existing license server to update licenses. If you want to use a new license server with Allplan 2017 or if you have not yet installed a license server, read the following instructions:
https://connect.allplan.com/en/faqid/20150618134224.html
You can find your Product Key in Allplan Connect as usual. Go to http://connect.allplan.com/license

Question:

How to update the license server and the licenses?



Answer:

Allplan 2016: Before you do anything, make sure Allplan 2016-1-4 or later is running on all clients.
Allplan 2017 and higher: Check the version of the license server as described below and update the licenses.

1. Updating the license server
Check the version of your installed license server on the server. Starting with the license server version 2016-1-4, the detailed version status (Build-ID) is displayed directly in the lower left corner of the License Settings program.
The latest version 1.11xx.xxx.xxx should be displayed here. If an older Build ID is displayed, then you still have an older license server in use. In any case, please update your license server. Download the software for the license server from Allplan Connect - license server version 2021 or from the following link.

https://webdrive.allplan.com/index.php/s/4LrjrymoxESzC6p

The package is in the folder

/Allplan/Lizenzserver/2021/

Start the new License Server Setup on the server or computer you use as the license server. Right-click the *.exe file and select 'Run as administrator' on the shortcut menu.

• Click Install.
• Click Exit.
  

If you have not yet installed the license server or if you have not switched to Allplan 2016 or higer until now, you can find detailed step-by-step instructions at
https://connect.allplan.com/en/faqid/20150618084450.html


2. Updating the licenses
Update the licenses at the license server as follows:

• Start the License Settingsprogram on the server.
• Click License activationon the left. Then click the license you want to update so that this license is highlighted in blue.
• As you can see, the 'Update license' function is now available.
• Click Update license.
• If your license includes configurations for several seats, you must update each license separately.
  
  

Note: When updating the license it can be that you will receive a higher version of the license as the version of Allplan you are using. The license is downward comatible and can be used until Allplan 2016.

Question:
Which server or server operating system can be used for data storage of Allplan.

Reply:

Since Allplan 2018 we recommend Windows Server 2016 as the server operating system for pure data storage and since Allplan 2019 also Windows Server 2019, since Allplan 2022 Windows Server 2022.
When selecting the server operating system, please also take into account the interaction with the client operating systems used.
For Windows Server 2012 R2, the "development phase" (fixing bug fixes, etc.) was discontinued in 2018.
However, Microsoft will continue to provide extended support (closing security gaps) until 10.10.2023.
The same applies in this respect for the Windows 8.1 operating system used in the same period.

Due to this fact, it cannot be ruled out that the further development of the Windows 10 operating system and the "technological standstill" of Windows Server 2012 R2 could lead to discrepancies when combining these operating systems at some point.

However, Microsoft should be able to guarantee compatibility for the operating systems used in the future.
Windows Server 2016 - Windows 10
Windows Server 2019 - Windows 10
Windows Server 2022 - Windows 10 and Windows 11 respectively.

If Allplan is also to be installed on the server operating system (e.g. Citrix), the corresponding release in the system requirements must be observed. For Allplan 2016/2017 this is e.g: Windows Server 2012 R2. For higher Allplan versions this is e.g: Windows Server 2016.

General information about the system requirements here:

https://www.allplan.com/en/system/system-requirements/


Notes on NAS systems:
NAS server are not generally recommended. Because the product variety and quality is very diverse, no effective quality control can take place. We can give no guarantee about operability. In the past we had performance or stability problems, false representations up to the loss of data in some cases.

This phenomenon occurs most in NAS systems of the lower price segment, which have not installed sufficiently fast hardware. If nevertheless a NAS system is to be used we recommend generally a high-performance hardware and the use of the operating system "Windows Storage Server 2012".

Question:

How can I temporarily borrow a license for a client from the license server?



Answer:

To borrow a license, do the following:

Notes:
You cannot borrow licenses on the license server. You can do this only at the clients.
You can only borrow and return a license if the client is connected with the license server.
Computers that are not on the company network must use a VPN connection to access the server.

At the client:

• Open the 'License settings' dialog box: Services application -> Utilities -> License settings.
• Click License selectionon the left. Then click the license you want to borrow so that this license is highlighted in blue.
• If this license is a license server license, the Todayand Borrowbuttons in the 'Borrow license for:' area are no longer grayed out.
• The Todaybutton always shows the preset period of time. The default setting is Today. If you want to change the period of time, click the Todaybutton. You can then choose from various options.
  Note: When you select 'Today', the license will be available again for all Allplan users on the server tomorrow.
  When you select a number of days, borrowing will always be valid for 24 hours. For example, you borrow a license for 1 day and borrowing starts at 3 o'clock in the afternoon, the license will not be available on the server until 3 o'clock in the afternoon. The same applies to selecting days on the calendar.
• After having specified the correct period, click Borrowto borrow the license at once.

You can immediately see the borrowed license in the license selection below your computer name. Click the green information button to get details about this license. For example, you can see when the borrowed license will automatically be returned to the server.

• If you want to return the license to the server before the time period expires, click the license again so that it is highlighted in blue. The Return licensebutton is now available. Click Return licenseto immediately return the selected license to the server.
  

Question:

How can I install and configure the hardlock license server?



Note:

You can find a PDF file with detailed instructions in the ..\Manual\<language> subfolder of the setup folder (see below). Below is a brief description of the most important steps.



Answer:

At the server

• The hardlock license server runs on the following operating systems: Windows 2000 Server, Windows 2000, Windows XP Professional or Windows 2003 Server. Although additional operating systems are possible, they are not approved officially. The 64-bit versions of the operating systems stated above require a special hardlock driver, which you need to install. To do this, follow this link:
  ftp://ftp.ealaddin.com/pub/aladdin.de/hardlock/hldrv32.zip
• You can find the license server setup on our FTP server:
  ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2005/Lizenzserver_2005.0c.zip
• Click 'setup.exe' to start installing the license server. You can choose any folder for the installation folder. Please connect the dongle to the server before you start installing.
• When the installation is complete, open the License Manager of the license server. The License Manager should not issue any error messages, and all the licenses should be displayed on the "Licenses" tab.

At the client

• You usually use the license of the license server to install the client. If the client has already been installed, you can also install this license later. To do this, open the Services application, click Utilities -> License -> Install HARDLOCK license.
• Next, you need to configure the License Manager of the client for the license server. To do this, open the Services application again, click Utilities -> License -> License Settings, and switch to "License server via RPC" in the "Licenses" area on the "General" tab. Finally, type in the computer name of the license server in the "Computer with license server service" box at bottom right and click "Apply". If you do not see an error message, the client is now connected with the license server. That's all!

Question:

Although the server is not connected with the Internet, I would like to activate the license with the Product Key for the license server. What can I do?

Information:

The easiest way to activate and return Allplan licenses is to do this online. In other words, the server has Internet access. However, you can also activate your license on a computer without Internet access (offline licensing).

Requirements for activating a license offline:

• You have a valid Product Key.
• The license server is installed on the server. At least license server 2016-1-5 is installed.
  You can find detailed information on the version (Build-ID) at bottom on the left in the License Settings program.
• You have another computer with Internet access.

Important: Activating a license offline involves two steps. In addition, you need to upload a receipt file so that you can return the license offline later.

There are the following basic steps:

• Creating and uploading the license request file
• Downloading and importing the license update file
• Creating and uploading the receipt file

If you have several license server licenses, you need to do this for each license.

The online computer uses the following web page:
http://lc.codemeter.com/59885/depot/index.php



Note:

As both the license file and the receipt file are saved with the name of the container number by default, it may happen that you mix up these two files. Thus, we strongly recommend that you use meaningful names for the files. For example, include the word “license” in the name of the license file and “receipt” in the name of the receipt file.
This is particularly important if you want to activate several licenses offline.


Answer:

Activating licenses offline

To activate licenses, use CodeMeter Control Center.
Start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. An an alternative, go to the Windows search box and type Codemeter.

Select the empty Allplan CM6container (long number starting with 130; gray symbol).
If the container is not available, save the file attached to the C:\Program Files\Allplan GmbH\License Settings folder. Then open this file using the shortcut menu. This imports the empty container to CodeMeter Control Center.

Select the new, empty Allplan CM6 container and click Activate licenseon the right. Select Create license request. Create a *.WibuCmRaC file for this container.


Take this file to a computer that is online. Go to the following web page:
http://lc.codemeter.com/59885/depot/index.php

Enter your Product Keyin the “Ticket” line and click Next. You can now see your license. Click Activate license.

Next, select the Fimcode 6000100area on the right.

You can see your license with all available updates. Make sure everything is selected. Click Offline License Transferat the bottom on the right.

You can now upload the *.WibuCmRaC file (Browse....) by clicking Upload license request now. This creates your license, which you can download by clicking Download license update file now. Install this license on your server.

To do this, open CodeMeter Control Centerand click File -> Importlicense.


The activated license is now visible in the License settingsand can be used for the Allplan clients.


Finally, upload the receipt file.
To do this, open CodeMeter Control Centeragain and select the new Allplan CM6 container (with the number 130-XXXXXXX).

Then click License update -> Next -> Create receipt.
Create the receipt file for this container.
Upload this receipt file using the web page.

Take this file to the computer that is online. Click Nexton the web page.
If you have already closed the web page, use the link given above and enter your Product Key once again. Then select Continue with license transfer.
Select the receipt file and click Upload receipt now.
Click OKto confirm. This completes license activation.


Note:
After you have activated the license on the server, proceed as described in “Installing and configuring the license server”. You can find this guide here:
https://connect.allplan.com/en/faqid/20150618084450.html.


Returning licenses offline
You can return licenses in the same way:

• Creating and uploading the license request file
• Downloading and importing the license update file
• Creating and uploading the receipt file

Question:

I activated my license offline. Now I would like to update this license or get the license for the new version.
What can I do?



Answer:

To update the license, you can use CodeMeter Control Center.

Start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. An an alternative, go to the Windows search box and type Codemeter.

You can find the container numbers in the ‘License’ area. Make sure your license container is included in this list.
For license server licenses, this is an Allplan CM6 container with the number 130-XXXXXXX.


Note:
If there is only an Allplan GmbH container with the number 128-XXXXXXX, your license server is too old. In this case, proceed as described here: https://connect.allplan.com/en/faqid/20160527114300.html.


Select this Allplan CM6 container and click License updateon the right. Select Create license request. Create a *.WibuCmRaC file for your container.

Take this file to a computer that is online.

Go to the following web page:
http://lc.codemeter.com/59885/depot/index.php

Enter your Product Keyin the “Ticket” line and click Next. You can now see your license.
Click Activate license.


You can see the new license update, which is selected. Click Offline License Transferat the bottom on the right.

You can now upload the *.WibuCmRaC file (Browse....) by clicking Upload license request now. This creates your license, which you can download by clicking Download license update file now. Install this license on your server.

To do this, open CodeMeter Control Centerand click File -> Importlicense.
You can now see the updated license in the license settings.



Finally, upload the receipt file.
To do this, open CodeMeter Control Centeragain and select the Allplan CM6 container with the number 130-XXXXXXX.

Then click License update -> Next -> Create receipt.
Create the receipt file for this container.

Take this file to a computer that is online.

Upload this receipt file using the web page.
Click Nexton the web page.
If you have already closed the web page, use the link given above and enter your Product Key once again. Then select Continue with license transfer.
Select the receipt file and click Upload receipt now.
Click OKto confirm. This completes license activation.


If you have several license server licenses, all these licenses can be in the same Allplan CM6 container. However, you must upload the license update fileand upload the receiptfor each Product Key or license to update all licenses.



Notes:

• You cannot use Allplan Connect to update licenses. However, you can activate licenses offline for the first time or return licenses using Allplan Connect.
  
• Did you know that you can find details about you licenses in Allplan Connect at http://connect.allplan.com/license. Just load the details about the licenses displayed by clicking the information button at the end of a line.

Question:

During installation of license server the message appears 'installation failed'. What could be the reason for it?



Answer:

Check the following points:

• The license server must be installed in a 64 bit windows system. License server is not working on 32 bit system.
  
• Make sure the license server setup is saved local on the machine and is not executed over network
  
• Stop the real time check of your virus scanner or stop the virus scanner complete during installation. Optionally stop the firewall as well - attention in most cases you have to reboot the server in order to take over the settings.
  
• Run the *.exe file over context menu -> run as administrator.
  
• If the license server installation still fails. The reason could be NET framework. License server uses NET framework 4.6 and in newer version 4.7. If there are components missing the setup will automatically try to install them. This happens in the background. It will be connected to webpage of Microsoft http://go.microsoft.com/fwlink/?LinkId=397708 and the missing files will be downloaded and installed. If a proxy server is blocking this page the download cannot happen and the license server installation fails. In these cases you will have to configure the proxy server settings to allow the Microsoft URL. Microsoft URL has to be trustworthy. Start installation of license server again.
  

Addition for license server 2017 on older sever like 2008 R2 server:

If the license server installation still fails and the setup stays at 50%, then the reason is usually .NET framework.
Try to install the .NET version in advance from Microsoft Download.

Installation of. NET framework 4.6 requires at least Windows Server 2008 R2 with SP 1.
For information, also see the following link: https://www.microsoft.com/de-de/download/details.aspx?id=49982

If the installation of the new version keeps failing, try to install a slightly older license server.
It will works the same way with ALLPLAN 2017 but still is operating with .NET 4.5.2.
Use the following link:
ftp://nemhotline: ha37jvg8f @ftp.nemetschek.de/download/Allgemein/Archiv/WiBu/Lizenzserver
Download the License server until 2017-0.

Note:

After successfully installation of license server you will have to connect via internet again in order to activate the license. If using proxy allow the access of the following URLs as well.

https://lc.codemeter.com/59885/gateways/getLicenses.php

https://lc.codemeter.com/59885/gateways/getTicketInformation.php

Question:

How can I make several computers use the same license server settings?



Answer:


The settings are saved in two files:

• Lic3LM.ini in C:\ProgramData\Nemetschek
• Lic3.ini in C:\Users\[user_name]\AppData\Roaming\Nemetschek. To access this user-specific file, use %appdata%/Nemetschek, for example.

Lic3LM.ini in C:\ProgramData\Nemetschek:

This file includes information on server selection, that is to say, the server name and information on whether the ‘Find license server automatically’ option is selected.

What do the values mean?

• UseWibuList=yes: find license server automatically
• UseWibuList=no: do not find license server automatically
• Server=[server_name]: name of license server
  

For example:

[Environment-1]
UseWibuList=yes
Server=Server01

In this example, the computer is connected with the ‘Server01’ server and the ‘Find license server automatically’ option is selected.


Lic3.ini in C:\Users\[Benutzername]\AppData\Roaming\Nemetschek:

This file includes information on which license is preferred or blocked.

What do the values mean?

• 0: license is not selected
• 100: license is preferred
• -100: license is blocked

For example:

[Viewer-1]
view=no
[ConfUi-1]
Page=Select
[Favourite-1]
128-7822048:23:5000505=0
128-7823287:24:5000505=100

In this example, seat 24 is selected (preferred) and seat 23 is not selected.


Note:

Use the Services application -> Utilities -> License settings to create these two files with the required settings on one computer.
You can then transfer these two files to the other computers, thus avoiding incorrect entries.

Question:

How can I use NemSLock license server to check out a license for a computer that is not on the network?



Answer:

Running a Nemetschek Allplan program with a NemSLock 2006 Server license on a computer that is not connected to the network
requires the following steps:

1st Use the computer that is not connected to the license server to create the computer ID file.

To use a network computer to create a server license for a computer that is not connected to the license server,
you first need to create the computer ID and save it in a file.
Note: The computer ID file expires when you make more than two changes to the hardware components
. After more than two changes (for example, new/additional hard disk, new DVD/CD drive),
you need to create a new computer ID file.
Note: After having upgraded from versions that are earlier than Allplan 2009, you need to create a new computer ID file for transferring licenses to computers
that are not connected to the license server as the extension of the computer ID file has
changed.

2nd Use a computer that is connected to the license server to create the import license for the computer that is not on the network.

This requires the computer ID of the computer that is not connected to the license server.
In addition, the user who creates the license at the computer that is connected to the license server must be authorized
to import licenses.

3rd Use the computer that is not connected to the license server to import the license file from the server

You can use this import license to run the relevant program on the computer that is not connected to the license server
until the time limit specified expires. However, you can also return the import license before the time limit expires
by exporting the license to a file.



Note:

Advanced information on these three points can be found in the help for NemSLock License Manager.
Open the help and switch to the 'Index' tab.
Enter the following search term: Server licenses for third computer

Question:

How can I move the "central file storage folder" of an Allplan installation to a new server?



Note:

The procedure described below is not approved by Allplan. Do this at your own risk.
You are strongly advised to clarify all issues in advance.
If you are not sure what to do, we recommend that you uninstall and reinstall Allplan or consult technical support.
Always copy a file before you change it.



Answer:

A. General information
Copy the "central file storage folder" from the old server to the new server.
You can find this folder under a shared folder.
Create the same folder structure and share (including the share name) on the new server, making things easier for you. However, this is not mandatory.


B. Allplan installation with Workgroup Manager

1. Changes on the server
Enter the new server name in the following files on the new server. You can find these files in the NET folder, which is a subfolder of the central file storage folder. You can open the files in an editor and edit them there.

data.cfg
· Enter the server name in CAPITAL LETTERS (also applies to user.cfg and project.dat!), for example, SERVER.
· Do not delete the blanks after the server name.
· If the share name or folder name has changed, you need to enter the new name after the blanks.

user.cfg
· Since Allplan 2014 this file is encrypted and is saved in ANSI format
· Open the files with editor. After the = change the server name to new name, use CAPITAL LETTERS (without any blanks).
· When finished click on file in the left top and chose save file as
· File name: user.cfg
· File type: text file (*.txt)
· Encyryption(Coding): ANSI
· Save

Note: if the server name is not shown in user.cfg please contact us again by sending your fuser.cfg and the new server name.

project.dat
· Rename the "project.dat.xml" file "project.alt.xml".
· Then go to step "2. Changes on the workstations". Complete the process for one workstation!
· When you have finished, do the following:
Services application -> Service -> Hotline Tools -> reorg -> Restore project management file -> OK


2. Changes on the workstations
On each workstation, you must adjust a value using the registry editor.

Switch to the following key:


HKEY_LOCAL_MACHINE\Software\Nemetschek\Allplan\'version number'\InstallRoot


In the "NetDrive" value, enter the new server name and the new share name, for example, \\SERVER\Nemdata.
In the "NetPath" value, enter changes in the subfolders, for example, \Nemetschek\Allplan.
Together NetDrive and NetPath define the valid path of the "central file storage folder" on the new server, for example, \\SERVER\Nemdata\Nemetschek\Allplan.


C. Allplan installation without Workgroup Manager
If Workgroup Manager is not installed, use the procedure described in B. You can ignore step "1. Changes on the server".


D. In addition: check the licensing system you are using!

Standalone license:
If you run Allplan using standalone licenses, there are no particular issues to bear in mind.

Wibu license server:
If you want to use the license server also on the new server, you need to return the license on the old server. Install license server on new server and activate the license on the new server again. You can find detailed instructions at:
https://connect.allplan.com/en/faqid/20150618134224.html


Note: If you want to create an image of the server or virtualize the server, please contact the technical support team.

Question:

What license issues do I need to consider when upgrading from Allplan 2013, or 2014 to Allplan 2015 in conjunction with the NemSLock license server?



Answer:

Do the following:


Upgrading licenses using NemSLock license server

To open NemSLock 2006 Server Console, click the icon on the desktop or select Start -> (All) Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
Click "Modules" on the left.
Select the seat you want to register. If your license includes configurations for several seats, you need to send a separate registration request for each seat. You will then receive a registered license file for each seat. You need to install each file you get (see below).
Click the “Registration request (register.txt)” button.
Click “Create registration request”. Windows Explorer starts and opens the folder with the registration file. Now you can use all the options provided in Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet connection etc..
Send this email with the registration request to the following address: register@nemetschek.de.


Use the Console to install the license files you receive:
Open NemSLock 2006 Server Console.
Click “Stop server” on the left.
Click "Modules" on the left.
Click ”Browse” to navigate to the registered license file.
Click “Install license file”.
After this, you can start the server again by clicking “Start server”.




Upgrading Allplan

After you have upgraded the license, open the License Manager by clicking Start -> All Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
Select only an available license for Allplan 2015 in the License Manager (displayed as Allplan (30) by an older version of License Manager).
Upgrade Allplan to version 2015.
Select “Existing license file” when Setup prompts you for the license. The license driver is installed afterwards.
Then Setup checks whether you have selected a license for Allplan 2015. If this is so, Setup continues and installs Allplan 2015.
If there are problems with the existing license during the upgrade, you can also use your current temporary client license.
If you haven't your latest license available you can download it from connect.allplan.com. After login choose license management under Profile.
Then switch the clients to the license server and select only the new license from the license server.

Question:

How can I borrow a license for a client temporarily from the license server?



Answer:

Hotfix 2016-1-4 enables you to temporarily borrow (import) licenses from the license server.
If you want to use this function, note the following points:


Borrowing licensesrequires the following steps. Make sure you do not change the order of these steps. Otherwise, you cannot borrow licenses.

1. Install Allplan 2016-1-4on the client.
2. Go to the server and update the software for the license server to 2016-1-4(Build-ID 1.614.x.x ).
3. Go to the license server and update the licenses.

You can find a detailed description of each step in the following section.

1. Install Allplan 2016-1-4
Make sure all clients are equipped with Allplan 2016-1-4 or later.
If this is not so, install a full update or a hotfix. You can do this manually or use auto-update.
You can find more information in Allplan Connect:
https://connect.allplan.com/en/faqid/20110412100857.html

To install manually
Download the current hotfix(es) manually. To do this, log in to Allplan Connect https://connect.allplan.com/de/support/downloads.htmlad go to Support - Downloads - Latest Hotfixes.
You can also download the hotfixes from our FTP server.
To access our FTP server, you require a current Windows operating system. Do the following:

Enter the following address in Windows Explorer (do not use Internet Explorer!):
ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de

You can find the hotfixes in this folder: /download/Allplan/2016/Hotfix/


2. Update the license server 2016-1-4(Build-ID 1.614.x.x )
Not only Allplan but also the license server requires the new version. Check the version of the license server. You can find detailed information on the version (Build-ID) at bottom left in the License Settingsprogram.
Make sure the version of the license server you use is at least 1.614.x.x. If you cannot see the Build-ID, you work with an older license server.
If this is so, update the license server. Download the software for the license server from Allplan Connect or from our FTP server:

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2016/DoWn-2016-License_Server_Setup.zip

Start the new License Server Setupon the server or computer you use as the license server. Right-click the *.exe file and select 'Run as administrator' on the shortcut menu.

• Click Install.
• Click Exit.
  

If you have not worked with the license server before or if you have not switched to Allplan 2016 until now, you can find detailed information in Allplan Connect:
https://connect.allplan.com/en/faqid/20150618084450.html


3. Update the licenses
You must update your license before you can use this new function for borrowing licenses.

To update a license on the license server

• Start the License Settingsprogram on the server.
• Click License activationon the left. Then click the license you want to update so that this license is highlighted in blue.
• As you can see, the 'Update license' function is now available.
• Click Update license.
• If your license includes configurations for several seats, you must update each license separately.

To borrow a license, do the following:

Notes:
You cannot borrow licenses on the license server. You can do this only at the clients.
You can only borrow and return a license if the client is connected with the license server.
Computers that are not on the company network must use a VPN connection to access the server.

At the client:

• Open the 'License settings' dialog box: Services application -> Utilities -> License settings.
• Click License selectionon the left. Then click the license you want to borrow so that this license is highlighted in blue.
• If this license is a license of the license server, the Todaybutton in the 'Borrow license for:' area is no longer grayed out.
• This button always shows the preset period of time. The default setting is Today.This button is divided into two parts. If you want to change the period of time, click the arrownext to Today. You can now choose from various options.
  Note: When you select 'Today', the license will be available again for all Allplan users on the server tomorrow.
  When you select a number of days, borrowing will always be valid for 24 hours. For example, you borrow a license for 1 day and borrowing starts at 3 o'clock in the afternoon, the license will not be available on the server until 3 o'clock in the afternoon.
• Click Today(selected period of time) to borrow the license immediately.

You can immediately see the borrowed license in the license selection below your computer name. Click the blue information button to get details about this license. For example, you can see when the borrowed license will automatically be returned to the server.

• If you want to return the license to the server before the time period expires, click the license again so that it is highlighted in blue. The Return licensebutton is now available. Click Return licenseto immediately return the selected license to the server.

Question:

I purchased the license server. How can I install and configure the license server?



Answer:

Allplan is using since version 2016 a new protection system. Licensing is based on CodeMeter by Wibu Systems AG since then. You can no longer use NemSLock Server with Allplan 2016 and higher.

Allplan requires a Product Key. Using this key, you can activate your license online. The Product Key is a unique, 26-digit character string. You can use it to activate a license for Allplan.
You can find your Product Key in Allplan Connect. Go to http://connect.allplan.com/license
Note: The license is downwards compatible til version Allplan 2016-1-4 even if a higher version is displayed.

To install the license server, download the software for the license server from Allplan Connect


The Wibu license server is part of the CodeMeter driver, which is installed along with Allplan. If you have already installed Allplan on the license server, you do not have to install additional software. But you can also install the license server separately; you do not have to install Allplan.
In any case, install and activate the license server before you install Allplan on the clients.

You can activate a license in online mode only if you have ...

• Internet access
• a Product Key
• a license server license; you cannot use other licenses with the license server.

Installing the license server

• You must install the license server on a 64-bit Windows system.
• Start License Server Setup on the computer you want to use as the license server.
• Click Install.
• Start the license server by starting the License Settings program. Go to the License activation area, enter your Product Key and click Activate license.
• If you have more licenses for the license server, enter the respective Product Keys and activate the licenses.
• Afterwards, start CodeMeter Control Center.

To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen: enter Codemeter and press ENTER. A dialog box opens. Click WebAdmin at bottom right.

Or
Enter Localhost:22350in the address bar of your browser.

• Select Configuration -> Server -> Access server in the Network server area and click Activate.
• Click Apply.

Configuring the license server (optional)

You can use the CodeMeter WebAdmin application to administer the license server.
To start and stop the license server service, you can use CodeMeter Control Center.

• CodeMeter Control Center -> Action -> Start or Stop CodeMeter Service

Access control
By default, all users on the LAN, who have installed the CodeMeter driver, can use a license from the license server.

• Basic access control: you can enter a list of client computer names or IP addresses that are allowed to access the license server.
• Advanced access control: you can specify global access rules (for all licenses) to control access to the licenses.

License tracking
To activate license tracking, you have to set the HKEY_LOCAL_MACHINE\SOFTWARE\WIBU-SYSTEMS\CodeMeter\Server\CurrentVersion\LogLicenseTracking registry entry to 1 and restart CodeMeter Service.

After having activated this key, you can use CodeMeter WebAdmin to create a report showing details about the licenses used over a specific period of time. To do this, open CodeMeter WebAdmin and go to the 'Server' - 'License Tracking' page. Select the period of time and the license for which you want to generate a report. Then click 'Create report'. If you click a single bar, you will get detailed analyses per day or per hour.

CodeMeter WebAdmin saves the reports to C:\ProgramData\CodeMeter\Logs.



Installing and configuring clients

Usually the license server license will be detected automatically in the network.
Install Allplan on the clients. There is no license druing setup necessary.
Follow the installation instructions.

• You do not need to activate the clients.

Allplan automatically finds the license server on the local network. If you have not selected a license, Allplan automatically selects the first available license.

After having installed Allplan on the clients, you can use the 'License Settings' dialog boxto check and configure license selection.
Services application -> Utilities -> License settings

Areas:

• License activation: this area is not relevant to clients taking their license from the license server.
• License selection: use this section if you get the license from a license server or if you have several licenses and you want to select the preferred license.
• Start as a viewer: click this button if you want to start Allplan as a viewer.

License selection

You can see the names of the available licenses with their seat numbers.
The 'Available' column indicates how many licenses are still available. Click the dropdown arrow to see a list of users currently working with a license.

Priority:
Select the check box in front of a license to select this license as a favorite. You can mark as many licenses as you want. Allplan will then prefer these licenses. Click to select one ore more licenses Allplan is not to use. If you do not select any license or if you have selected several favorites, Allplan will automatically use the first free license it finds.

Find license server automatically:
When you select this option, Allplan automatically detects a license server on the LAN. In some cases, such as VPN connections, Allplan may not be able to detect a server automatically. In this case, you can enter the server manually (see Additional server name).
Note: Only the Windows administrator can change this option.

Additional server name:
If 'Find license server automatically' is not active or Allplan has not automatically found a license server, you can manually enter the name or the IP address of the server. If 'Find license server automatically' is active, you can enter an additional server. After having entered the server name, click 'Update' to see the licenses of the license server. Use semicolons to separate several server names.


Note:

You can find detailed information on the license server in the License Settings help (F1 key).

Allplan communicates with the license server via TCP/IP. By default, communication is via Port 22350 unless you change the port in CodeMeter WebAdmin.

If a firewall is active on your computer, you must enable port 22350 for TCP and UDP. If the firewall filters in an application-specific manner, you have to enable the CodeMeter.exe license server service. You can find this service in the %Program Files (x86)%\CodeMeter\Runtime\bin Windows folder. Define the CodeMeter.exe service as an exception in the firewall. Some anti-virus programs also include firewall functions. If you are not sure, contact the manufacturer of the anti-virus program.

Question:

I purchased the license server. How can I install and configure the license server?



Answer:

Allplan is using since version 2016 a new protection system. Licensing is based on CodeMeter by Wibu Systems AG since then. You can no longer use NemSLock Server with Allplan 2016 and higher.

Allplan requires a Product Key. Using this key, you can activate your license online. The Product Key is a unique, 26-digit character string. You can use it to activate a license for Allplan.
You can find your Product Key in Allplan Connect. Go to http://connect.allplan.com/license
Note: The license is downwards compatible til version Allplan 2016-1-4 even if a higher version is displayed.

To install the license server, download the software for the license server from Allplan Connect


The Wibu license server is part of the CodeMeter driver, which is installed along with Allplan. If you have already installed Allplan on the license server, you do not have to install additional software. But you can also install the license server separately; you do not have to install Allplan.
In any case, install and activate the license server before you install Allplan on the clients.

You can activate a license in online mode only if you have ...

• Internet access
• a Product Key
• a license server license; you cannot use other licenses with the license server.

Installing the license server

• You must install the license server on a 64-bit Windows system.
• Start License Server Setup on the computer you want to use as the license server.
• Click Install.
• Start the license server by starting the License Settings program. Go to the License activation area, enter your Product Key and click Activate license.
• If you have more licenses for the license server, enter the respective Product Keys and activate the licenses.
• Afterwards, start CodeMeter Control Center.

To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen: enter Codemeter and press ENTER. A dialog box opens. Click WebAdmin at bottom right.

Or
Enter Localhost:22350in the address bar of your browser.

• Select Configuration -> Server -> Access server in the Network server area and click Activate.
• Click Apply.

Configuring the license server (optional)

You can use the CodeMeter WebAdmin application to administer the license server.
To start and stop the license server service, you can use CodeMeter Control Center.

• CodeMeter Control Center -> Action -> Start or Stop CodeMeter Service

Access control
By default, all users on the LAN, who have installed the CodeMeter driver, can use a license from the license server.

• Basic access control: you can enter a list of client computer names or IP addresses that are allowed to access the license server.
• Advanced access control: you can specify global access rules (for all licenses) to control access to the licenses.

License tracking
To activate license tracking, you have to set the HKEY_LOCAL_MACHINE\SOFTWARE\WIBU-SYSTEMS\CodeMeter\Server\CurrentVersion\LogLicenseTracking registry entry to 1 and restart CodeMeter Service.

After having activated this key, you can use CodeMeter WebAdmin to create a report showing details about the licenses used over a specific period of time. To do this, open CodeMeter WebAdmin and go to the 'Server' - 'License Tracking' page. Select the period of time and the license for which you want to generate a report. Then click 'Create report'. If you click a single bar, you will get detailed analyses per day or per hour.

CodeMeter WebAdmin saves the reports to C:\ProgramData\CodeMeter\Logs.



Installing and configuring clients

Note for Version 2016: Install at least Allplan 2016-1-4 on the clients.

The license server license will be detected automatically on the network.
Install Allplan on the clients. When you are prompted to select the license file, click Use active license. Follow the installation instructions.

• You do not need to activatethe clients.

Allplan automatically finds the license server on the local network. If you have not selected a license, Allplan automatically selects the first available license.

After having installed Allplan on the clients, you can use the 'License Settings' dialog boxto configure license selection.
Services application -> Utilities -> License settings

Areas:

• License activation: this area is not relevant to clients taking their license from the license server.
• License selection: use this section if you get the license from a license server or if you have several licenses and you want to select the preferred license.
• Start as a viewer: click this button if you want to start Allplan as a viewer.

License selection

You can see the names of the available licenses with their seat numbers.
The 'Available' column indicates how many licenses are still available. Click the dropdown arrow to see a list of users currently working with a license.

Priority:
Select the check box in front of a license to select this license as a favorite. You can mark as many licenses as you want. Allplan will then prefer these licenses. Click to select one ore more licenses Allplan is not to use. If you do not select any license or if you have selected several favorites, Allplan will automatically use the first free license it finds.

Find license server automatically:
When you select this option, Allplan automatically detects a license server on the LAN. In some cases, such as VPN connections, Allplan may not be able to detect a server automatically. In this case, you can enter the server manually (see Additional server name).
Note: Only the Windows administrator can change this option.

Additional server name:
If 'Find license server automatically' is not active or Allplan has not automatically found a license server, you can manually enter the name or the IP address of the server. If 'Find license server automatically' is active, you can enter an additional server. After having entered the server name, click 'Update' to see the licenses of the license server. Use semicolons to separate several server names.


Note:

You can find detailed information on the license server in the License Settings help (F1 key).

Allplan communicates with the license server via TCP/IP. By default, communication is via Port 22350 unless you change the port in CodeMeter WebAdmin.

If a firewall is active on your computer, you must enable port 22350 for TCP and UDP. If the firewall filters in an application-specific manner, you have to enable the CodeMeter.exe license server service. You can find this service in the %Program Files (x86)%\CodeMeter\Runtime\bin Windows folder. Define the CodeMeter.exe service as an exception in the firewall. Some anti-virus programs also include firewall functions. If you are not sure, contact the manufacturer of the anti-virus program.

Question:


How can the "central file storage folder" of an existing Allplan installation be moved to a new server?

General:

Before the changeover, make sure that a current data backup of the central file storage is available.
The data is not moved but copied during the changeover.
To avoid duplicate data storage, all workstations of the existing network installation should be migrated in this way. These instructions apply equally to installations with and without workgroup manager.


Answer:

1. Before the changeover, create a folder on the new server (e.g. Data) and share this folder with everyone with full access (e.g. as Data). Create a subfolder Allplan under it. (e.g. \\Server\Daten\Allplan).Allplan works with UNC path. This means that for a network installation, a folder must exist for the central file storage on which Allplan 2022 is to be installed, which is shared by all computers.
2. Exit Allplan on all workstations.
3. Open the Allplan Diagnostic Tool via Allmenu->Service->Allplan Diagnostics. There you switch to the tab "Settings"
4. Under the "Workgroup Settings" field press "Browse". In the browser that appears, you can browse for the new share by entering the UNC name of the new server or the complete path at the top and confirming with Enter. Select your new central file storage folder and confirm with OK. Note that if you are using the Workgroup Manager, the new path must be entered in a UNC-compliant way only. (e.g.: \\Servername\ nemdata\2022)
5. To start the changeover, press the "Set" button. The copy process starts and the configuration is changed. The data is not moved but copied and this workstation is now converted and accesses the new data store.

Note:

To avoid duplicate data storage, all workstations of the existing network installation should now be converted via the same path. For the other workstations, the copying process of the project and STD folder is prevented with a corresponding note, since the routine already recognizes these folders on the new server. only the configurations on the computer are changed.

Important note when using Workgroupmanager if data has been copied in advance via Explorer:

If you have already copied the data from the old server to the new one, only the path will be adjusted in the Diagnostic Tool, because the path already contains the relevant folders "prj" and "std" and "net". I.e. the important files which are relevant for the workgroup manager are not adapted and must be edited afterwards absolutely by hand!

Changes on the server
Enter the new server name in the following files on the new server. You can find these files in the NET folder, which is a subfolder of the central file storage folder. You can open the files in an editor and edit them there.

data.cfg
· Enter the server name in CAPITAL LETTERS (also applies to user.cfg and project.dat!), for example, SERVER.
· Do not delete the blanks after the server name.
· If the share name or folder name has changed, you need to enter the new name after the blanks.

user.cfg
· Since Allplan 2014 this file is encrypted and is saved in ANSI format
· Open the files with editor. After the = change the server name to new name, use CAPITAL LETTERS (without any blanks).
· When finished click on file in the left top and chose save file as
· File name: user.cfg
· File type: text file (*.txt)
· Encyryption(Coding): ANSI
· Save

Note: if the server name is not shown in user.cfg please contact us again by sending your fuser.cfg and the new server name.

project.dat
· Rename the "project.dat.xml" file "project.alt.xml".
· Then go to step "2. Changes on the workstations". Complete the process for one workstation!
· When you have finished, do the following:
Services application -> Service -> Hotline Tools -> reorg -> Restore project management file -> OK

Question:

You would like to know which colleague has borrowed a license from the license server and for what period of time it was borrowed?


Answer:

Prerequisite:
Please make sure that at least Codemeter version 6.60b is installed on the license server.
To do so, start the CodeMeter Control Center on the server
Either in the Windows Start menu via CodeMeter -> CodeMeter Control Center. Or enter Codemeter in the search bar of the start page and press ENTER. Under Help-> About you can see the installed Codemeter version. If a version lower than 6.60b appears here, install the latest version of the Control Center released by Allplan. Instructions on how to do this can be found at the following link https://connect.allplan.com/de/faqid/20160113131406.html


Application:
The administration of the license server is done via the CodeMeter WebAdmin application on the server itself.
Start the CodeMeter Control Center at the license server on the server
Either in the Windows Start menu via CodeMeter -> CodeMeter Control Center. Or in the search bar of the start page enter Codemeter
and press ENTER, then click WebAdmin in the dialog box at the bottom right.

Or:
Type Localhost:22350 in the address bar of your browser.

In WebAdmin go to Container -> All Containers -> here select your Allplan Cm6 in which your license/s have been stored -> select the desired license by clicking on the Product Code 999 in front of it. -> Now scroll down to the end, to the License Transfer History area.

Here you can see exactly when the license was borrowed, for how long and by which user.


Hints:
If you want to see which users are currently in the network pulling licenses from the license server, you can also see this. To do this, go to License Monitor-> Sessions in WebAdmin.

Borrowed licenses are currently only displayed with the container number under License Monitor-> Sessions, only under License Transfer History the user is also visible.

Since under License Transfer History it is a complete history, all license loans are listed, even those that have already been terminated, i.e. the license has been returned to the license server in the meantime.

Question:

How can I switch the license server from hardlock to NemSLock?



Answer:

• If you have not yet requested the switch, please send a short email to "nemslock@nemetschek.de". Describe your request briefly and include your customer number and the seat number(s) you want to switch. Bear in mind that switching may take up to two working days.
• Before you install, check whether you have all the necessary files:
• At least one temporary license for NemSLock Server, for example: 1234567a_001_psd.nslsrv
• At least one temporary license for the client, for example: 1234567a_001_psd_client.nslock
• You can download the Setup program from our FTP server:
  ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2012/Allplan2012-nemslock12.zip
  

How to install NemSLock Server

• Start the Setup program for NemSLock Server.
• Select one of the temporary license files for NemSLock Server. These licenses are valid for 30 days. However, each license includes only one seat of each configuration purchased. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below). If you purchased a configuration for one seat only, you will, of course, receive only one temporary license.
• If you received several license files, use the Server Console to install these additional licenses as described in the section entitled "How to install licenses".
  

How to register licenses

• Open NemSLock 2006 Server Console by clicking the corresponding icon on the desktop or by selecting Start -> All Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
• Click "Licenses" on the left.
• Select the seat you want to register. If your license contains several configurations, please see the notes further down.
• Click "Registration request (register.txt)".
• Click "Edit".
• You must fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OK to confirm.
• Click “Send”. The standard email program installed on your computer opens, and the registration file is attached to the email.
  Send this email with the registration request to the following address: register@nemetschek.de.

Notes:

• If the email program does not start or you computer does not have Internet access, you can also send the register.txt file manually to Allplan. Click “Browse”. Windows Explorer starts and opens the folder with the registration file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.
• If your license includes configurations for several seats, you must send a separate registration request for each seat. You will then receive a registered license file for each seat. You must install each file.
• The registered licenses you receive by email are valid for 14 days, starting from the day of registration. Please return the dongle within this period of 14 days. As soon as we have received the dongle, we will send you the unlimited licenses.

How to install licenses

• Open NemSLock 2006 Server Console.
• Click “Stop server” on the left.
• Click "Modules" on the left.
• Click ”Browse” to navigate to the registered license file.
• Click “Install license file”.
• You can then start the server again by clicking “Start server”.

How to set up users
You do not need to enter a user for the license server version on the Allplan 2009 (Build 50) DVD or later. In this case, every user can do everything: retrieve licenses, check out licenses and manage data using the console. If you want to limit these options or if you are working with an older version of NemSLock Server, you need to set up users.

There are two options: Both options are described in detail in "Installing and configuring NemSLock Server". This section shows how to use the Server Console to set up users directly.

• Open NemSLock 2006 Server Console.
• Click “Users” on the left.
• Create a new user by clicking the “New user” button. In addition to the Windows user name, you need to enter a description of the user. You can also assign administrator privileges for the license server to the user and grant him/her the right to temporarily export licenses from the license server. Furthermore, you can limit the seats the user can select. To do this, click "Seats". Otherwise, the user can select any license.

Be careful:

• As long as you have not appointed an administrator, each user can manage the license server using the console, including users who are not entered in the console.
• The Windows user "administrator" is not a special user; in other words, when one or more users have been appointed administrators, this user can no longer start the console for this license server.
• Only registered users can retrieve licenses from the license server using a client.
• You can enter users in the “Users.mcf” file. If the license server service is terminated, the file deleted and the service started again, each user can again use the console to manage the license server.

How to install and configure clients

• Use one of the nslock license files you received to install the clients. Do not use the trial license or the license server license. It is irrelevant which of the client licenses you use, as the actual license will come from the license server later.
• You do not need to register the clients.
• When switching from Hardlock to NemSLock (server), you need to update the client using a nslock license file.

After having installed the client, you need to switch to the license server:

• Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager
• If the license server window is hidden, click "Server" at the bottom. It is a good idea to lock this window. All you need to do is click the drawing pin icon.
• Enter the computer name or IP address of the license server in the empty box. Then click the "Update” icon to the right.
• Now the user can select one of the seats provided. Click "Close" to complete the configuration. Now you can start Allplan.

Notes:

• If a user selects several configurations for a seat and starts Allplan, the license server will provide the required licenses; in other words, starting Allplan once might require two licenses. Consequently, fewer licenses are available to other users.
• Clients communicate with the server by TCP/IP via port 10977. So you need to configure the firewall accordingly.
  

How to return the dongle
Return the dongle as agreed. As soon as we have received the dongle, we will send you the unlimited server licenses by email. Use the Server Console to install these licenses on the license server as described in "How to install licenses".

Question:

How to install and run NemSLock Server?



Answer:

Before installing, check whether the package you received includes the following items:

• Temporary licenses for NemSLock Server, e.g. 1234567a_001_psd.nslsrv
• Temporary licenses for clients, e.g. 1234567a_001_psd_client.nslock

How to install NemSLock Server

• Start the Setup program for NemSLock Server. You can find the latest Setup program on our FTP server:

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2014/allplan2014-nemslock-lizenz.zip

• Select one of the temporary license files for NemSLock Server. These licenses are valid for 30 days. However, each license includes only one seat of each configuration purchased. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below). If you purchased a configuration for one seat only, you will, of course, receive only one temporary license.
• When you opt for the “Custom” setup type, you can choose between the following program features:
  Console
  You can use this program to administer NemSLock Server. You can also install the console on more workstations so that you can administer the server from a number of different locations. However, you can only connect one console to the server at any one time.
  Server
  The actual license server.
  Logviewer
  This tool analyzes the log files of NemSLock Server.
  

By default, Setup installs all these features.
If you have several temporary licenses for NemSLock Server, use the server console to install the remaining licenses after the installation. The procedure is described in the section "How to install licenses".


How to register licenses

• Open NemSLock 2006 Server Console by clicking the corresponding icon on the desktop or by selecting Start -> All Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
• Click "Modules" on the left.
• Select the seat you want to register. If your license includes configurations for several seats, you must send a separate registration request for each seat. You will then receive a registered license file for each seat. You must install each file.
• Click the "Registration request (register.txt)" button.
• Click "Edit".
• You must fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OK to confirm.
• Click "Create registration request". Windows Explorer opens and shows the register.txt file. If this window is closed, you can find this file in the program folder of NemSLock Server. If you installed the program to the path proposed, the path is:
  C:\Program Files (x86)\Nemetschek\NemSLock Server 2006\Programs\License
• Now you can use all the options provided by Windows Explorer to copy the registration file to a computer with Internet access on the network. Alternatively, you can also use an USB stick. You can then email this file to us.
• Send the email with the registration request to register@nemetschek.de

How to install licenses

• Open NemSLock 2006 Server Console.
• Click "Stop server" on the left.
• Click "Modules" on the left.
• Click "Browse" to navigate to the registered license file.
• Click "Install license file".
• After this, you can start the server again by clicking "Start server".

How to set up users (optional)

• predefined user ALLis created automatically. If there is no other user, each user is given the privileges of the user ALL. By default, this user can use all licenses but cannot check out any licenses. By double-clicking the user, you can change the user's privileges.
• predefined user ALLallows all users to use licenses. In order to do this, the users must be able to access the server. You do not need to create individual user profiles until you want to assign specific rights to individual users or limit access to selected users. predefined user ALL. If you want to work only with individual users, you should deactivate the predefined user ALL by revoking the user's right to use licenses.
• predefined user ALL has administrator privileges unless another user is created and appointed as the administrator. As soon as you have appointed an administrator, ALL no longer has administrator privileges.
• You can enter users in the “Users.mcf” file. predefined user ALL has administrator privileges again. In addition, each user can once again administer the license server using the console.
• The administrator user is not a special user. If there are several administrator users, only one administrator user can start the console for this license server at any one time.
• If you are setting up users without giving administrator privileges to anyone, the program will ask you whether you want to appoint yourself as the administrator.

You can also specify a domain (user authentication for Windows server). However, this is not mandatory. If you do not specify a domain, the program uses the Windows user name for each user.

The program writes the user accounts and the associated access rights as ASCII text to the users.mcf file.

You can find this file in the \Programs folder of the NemSLock Server installation. You cannot rename, delete or move this file. If the program can no longer connect to this file, you must exit NemSLock Server, restart it and enter all users again from scratch. predefined user ALLis retained.

Note:
Experienced administrators can use the PowerShell script NemGenUsers.ps1. This file is in the \Programs folder of the NemSLock Server installation or you can find it as an FAQ in Allplan Connect:

connect.allplan.com/en/faqid/20120907161911.html



How to install and configure clients

• Use one of the nslock license files you received to install the clients. Do not use the trial license or the license server license. It is irrelevant which of the client licenses you use, as the actual license will come from the license server later.
• You do not need to register the clients.
• When switching from Hardlock to NemSLock (server), you need to update the client using a nslock license file.

After having installed the client, you need to switch to the license server:

• Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager
• If the license server window is not visible, select "Configure NemSLock Server" at the bottom. Lock this window. All you need to do is click the drawing pin icon.
• Enter the computer name or IP address of the license server in the empty box. Then click the "Update” icon to the right.
• Now the user can select one of the seats provided.
• After having successfully connected to the license server, clear the check boxes for the trial licenses in the area at the top.
• Click "Close" to complete the configuration. Now you can start Allplan.

Notes:

• If a user selects several configurations for a seat and starts Allplan, the license server will provide the required licenses; in other words, starting Allplan once might require two licenses. Consequently, fewer licenses are available to other users.
• 2014-1 and later: If the latest version of License Manager is installed (file version 1. 0. 26. 153 or later, see License Manager- Options- System), you can also select several licenses. If one of the selected licenses is currently being used by someone else, the program will automatically select the next available license.
• Clients communicate with the server by TCP/IP via port 10977. So you need to configure the firewall accordingly.
• The license server and the licenses are downward compatible; they can be used in conjunction with older Allplan versions.