Support Forum

[Frage] Problem with activation on diffrent computer [Gelöst]

Schlagworte:

Hello,

At the end of November, you had problems transferring licenses between computers. This was also posted on your website.
Now, even though you fixed the problem, I can't transfer the license from my computer to my laptop.
Attached are screenshots showing this issue.

Please solve the problem quickly, because I urgently need a license on my laptop.

Thanks for your reply and have a nice day,
Miran

Anhänge (3)

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Größe: 91,48 KiB
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Lösung anzeigen Lösung verbergen

Hello,

Please contact Allplan support.
Here, it is only a forum between users. We cannot reset your licenses.
Allplan will be able to do it.


You can try to manage your license on the site: http://lc.codemeter.com/59885/depot
“Ticket” is your Allplan Product Key.

I was trying to do that, but I see that the problem is that CmContainer is locked!

Anhänge (1)

Typ: image/png
33-mal heruntergeladen
Größe: 238,10 KiB

Hello,

Please contact Allplan support.
Here, it is only a forum between users. We cannot reset your licenses.
Allplan will be able to do it.



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