Support Forum

[Frage] Allplan 2020-1-0 freeze...

Schlagworte:
  • Freeze

Hello!

My new Allplan 2020-1-0 software was installed properly and the program starts as is should.
When I create a wall/slab or anything 3D and doubbleclick on it, a new window appears with its properties in it, I change what I want and press OK or cancel, Allplan freezes and does not responses anymore, it needs to be closed by "force"...

What should I do to solve this problem?

Thank you!

Try
- Restart Computer
- try hotline Tools : Cleanup
- Check if graficcard driver is actual

if it does not help:
Use allmenü ( Service ) to activate allplan Trace and send this trace Output the support team.

Allplan Webentwicklung

Private messages must be private. No support request via Private message.