Support Forum

Releasing the license after reinstalling Windows


Good day,
I have a problem with Allplan. I had to reinstall Windows, but I did not release the license before performing a new installation of the system. Now when I try to load the license I get a message that the license is being used on another computer. How do I release the license?
Andrzej

Hello Andrzej,
You need to contact Allplan support to return your license.
There is no other solution.