Support Forum

Can't open any offline help


Allplan 2022-0-5, Win10 x64
When I open any html under
C:\ProgramData\Nemetschek\Allplan\2022\Offline.Hlp\NNNN\Allplan\
C:\ProgramData\Nemetschek\Allplan\2022\Offline.Hlp\NNNN\Bridge\
NNNN is a number such as 1033, which represents English
It always show "Loading" for ever

Please right click the image and select "open it in the new tab" to view the big image.

this is a "security" restriction issue.

the local HTML file is not allowed to load the needed javascript for search requests and redirect to startpage of that help section.
means: your Browser does not allow javascript in URL that start with C:\ or any other Local path.

Allplan Webentwicklung

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Thanks, but how to resolve it?
I use Edge and Chrome

try to Press "F1 Key" when you have started allplan. this will start a lokal instanz

loading

Allplan Webentwicklung

Private messages must be private. No support request via Private message.

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