Support Forum

Allplan can't start... [Gelöst]

Schlagworte:
  • Start error
  • Can't start
PSTP
PSTP
13.07.2019 - 13:05

Hi All,

I use Allplan 2019 on my PC yesterday Evening, after I shut down it.
I woke up this morning.
I can't start Allplan 2019 and 2018 on my WIN 10 PC, from this morning.
I started my notebook, Allplan 2018 can't start.

WTF?
I can't work, after the deadline…

Please help me, what might be the problem two difference computer, two version of Allplan?

THX

Lösung anzeigen Lösung verbergen

Rainer_Buehne
Rainer_Bue…
15.07.2019 - 07:46 *

Please try again - on 13.07. there was a server error that might have caused the crash...

regards
rb

Allplan Product Owner

jvelletti
jvelletti
13.07.2019 - 16:44

You should enable trace output in allplan service menu

This will show more details about the reason why start does not work.

Maybe data server is down.
With the last messages in the trace an allplan specialist can help.

Allplan Webentwicklung

Private messages must be private. No support request via Private message.

Rainer_Buehne
Rainer_Bue…
15.07.2019 - 07:46 * [Lösung]

Please try again - on 13.07. there was a server error that might have caused the crash...

regards
rb

Allplan Product Owner

PSTP
PSTP
20.07.2019 - 19:06

Next day resolved