Search

Support Filter
Version:  Allplan 2020, Allplan 2017, Allplan 2018, Allplan 2014, Allplan 2022, Allplan 2016, Allplan 2019, Allplan 2021, Allplan 2015, Allplan 2024 |  Last modified: 28.02.2024 07:42
Not voted yet. Be the first to vote this Knowledge Article as helpful!

Question:

Why does the "a connection to the Internet could not be established while checking certificates" message appear when I start Allplan?



Answer:

The relevant computer cannot check the certificates.
According to a setting in the computer's Internet Options, certificates are checked by default.
If this check fails as, for example, the computer cannot connect to the Internet, some Allplan windows can take a long time to open.

If you have performance problems when opening dialog boxes in Allplan, clear the "Check for publisher's certificate revocation"option.
To do this, select "Start -> Control Panel -> Internet Options -> Advanced -> Security". All you need to do is clear the relevant check box.



Note:

The certificates' validity is checked for Allplan program files.
Certificates are used to confirm the authenticity and integrity of programs.

https://connect.allplan.com/ uses cookies  -  More information

Accept