Version:  Allplan 2017  | Last modified: 19.07.2017
Not voted yet. Be the first to vote this FAQ as helpful!


Why does the autoupdate of hotfix 2017-1-6 break down at about 80% installation progress? In use is Sophos antivirus.


Sophos Antivirus incorrectly detects the Allplan Hotfix as ransomware and blocks the installation. But there is no real threat.

Here are two possible solutions:
In any case, stop the installation of the hotfix by using Task Manager

Solution 1:

When you install the Allplan Hotfix, stop the Sophos Anti-Virus program. An administrator password is necessary in normal cases.

Solution 2:

Download Allplan 2017-1-6 manually as a full download.
You can do this via Allplan Connect at:

Download PDF  FAQ_EN_Sophos_Antivirus_prevents_the_installation_of... uses cookies  -  More information