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Version:  Allplan 2022, Allplan 2019, Allplan 2023, Allplan 2016, Allplan 2018, Allplan 2017, Allplan 2020, Allplan 2021, Allplan 2024 |  Last modified: 27.02.2024 10:50
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Question:

You suddenly receive the error message "System requirements not met. CodeMeter is not installed. An update installation might fix the problem." How can this be fixed?


Answer:

The service required for licensing is no longer running correctly on your computer.

Please proceed as follows on this computer:

In the first step, uninstall the existing components of Codemeter Runtime Kit. You will find the program in your Windows program list.

In the second step, install the Codemeter Runtime program again.
You can download a current and released version of "Codemeter Control Center" from the following link.

https://webdrive.allplan.com/s/4LrjrymoxESzC6p

The program is located in the folder.
/General/Wibu/

(Click on the three dots to the right of the file size and select download)

Start the file "CodemeterRuntime.exe" bypassing the user account control.
For installation, activate the file with the right mouse button and select in the context menu that is then available
"Run as administrator".
Confirm all messages in the setup, as well as the settings made with 'Next'.
Codemeter Control Center will then be installed.


Note:
We recommend excluding Codemeter from the virus scanner. You can get information about this at the following link:
https://connect.allplan.com/de/faqid/20151209133620.html

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