Version:  Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 19.03.2018
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Question:

What effects do Windows 8.1 updates have on Allplan versions?


Answer:

Allplan versions 2014-0-2 and later are running on Windows 8.1.
To make sure that Allplan runs smoothly after you have updated to Windows 8.1, you need to do the following:

1st step: backing up and restoring Allplan user settings

Prior to installing the Windows update, select
Services application -> Data Backup -> Create -> Entire folders -> Private settings -> Full
to back up your own Allplan user settings.

If you find out that some settings are missing after you have updated to Windows 8.1, you can select
Services application -> Data Backup -> Import -> Entire folders -> Private settings -> Full
to restore these settings.

In addition, you are strongly advised to back up and archive all the data before you update the operating system!



2nd step: restoring Allplan licensing

Depending on the licensing system you use, there are different issues to bear in mind.

NemSLock
After the Windows update you need to fix Nemetschek Softlock License Manager as described in the following document:
https://connect.allplan.com/de/faqid/20131024085525.html


Hardlock
Uninstall the hardlock driver (Sentinel runtime driver) during the update to Windows 8.1 as described below:
https://connect.allplan.com/de/faqid/20131028131634.html

Install the latest hardlock driver after the Windows update. You can find the driver and the instructions using the following link:
https://connect.allplan.com/de/faqid/20131028125253.html

Download PDF  FAQ_EN_Windows_81_update.pdf
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