A new computer is to replace the existing one.
How can I transfer the existing data and settings of the existing Allplan installation to the new computer?
Please note that this solution only works with stand-alone versions.
Install the same version of Allplan on the new computer and transfer the data as follows:
1st - transferring the data:
Transfer the following folders from the old computer to the new one:
Project folder (PRJ)
Office standard folder (STD) and
User folder (USR)
You can determine the path to these folders on both the new computer and the old computer as follows:
Services application->Service->Hotline Tools->Showcfg: shows system variables ->OK
You can find the paths to the folders after PRJ, STD and USR.
2nd - transferring the toolbar configuration:
Export the configurations from the old computer by clicking View -> Toolbars -> Customize... -> Export...
You can then import the configurations to the new computer by clicking View -> Toolbars -> Customize... -> Import...
- Why can't I create elements?
- Why can't I move a drawing?
- Why are elements not created correctly?
- Why does the program crash when I import a DXF file from the land registry office?
- Why is the outline of a circumscribed area not detected correctly?
- Why can't I calculate shadows?
- Why are elements not displayed correctly in animation?
- Why are parts of dimension text missing?
- Why do the contents of the screen suddenly rotate?
- Why can't I get a preview when I move or copy elements?
- Why are areas not calculated correctly?
Finding the reason for these problems:
Check whether an offset is set in the project settings (File -> New Project, Open Project-> select the project and open the shortcut menu -> Properties; Allplan 2009 and earlier: Tools -> Options ->Advanced Draft -> Settings). If there are offset coordinates, clear the check box.
Select Tools -> Measure(->)Coordinates.
Click in the middle of the drawing in plan view.
If there are very large values (for example, x/y/z greater than 5000 m), you have found the reason for these problems.
The system has problems calculating and displaying data with very large coordinates. The more data you have with very large coordinates, the greater this effect.
- Click Tools -> Options... -> Desktop environment -> Generaland select Optimize working with large coordinates(Allplan 2009 and earlier: Tools -> Options -> Global Options -> Miscellaneous tab -> Optimize working with large coordinates). After this you must restart Allplan. Otherwise, this setting has no effect.
This is a user setting you must define separately for each user.
- Usually, the best solution is to move the data towards the Allplan origin. Use the "Move" tool. When Allplan prompts you to specify the target point ("To point"), select Global point in the dialog line. You can find detailed information in the help for Allplan. Look for the Global pointtopic.
Download PDF FAQ_EN_Large_coordinates.pdf
If the data are still not displayed correctly, do the following:
Exit Allplan -> Services application-> Service -> Hotline Tools-> cleanup -> start Allplan.
Printing with Windows printer drivers is only possible in a restricted way or not possible at all.
Resetting all the files with the default values in question involves several steps.
Work through these steps one after the other and check whether the problem is solved after each step.
Check whether you can print a test page.
Start -> Control Panel -> Devices and Printers -> select the printer -> Printer properties -> General tab -> Print Test Page.
If you can print the test page but you still cannot print from Allplan -> step 2.
Carry out the cleanprint hotline tool.
Exit Allplan, start the Services application and do the following:
Services application -> Service -> Hotline Tools -> cleanprint -> OK
If the problem still occurs -> step 3
Reset the plastw.dat file.
Exit Allplan, start the Services application and do the following:
Service -> Hotline Tools -> cleanstd: resets CAD defaults -> OK
Information is displayed. Confirm it by clickingOK.
question: would you like to reset all CAD settings? It is essentialthat you clickNo.
A dialog box with a list is displayed. Select the plastw.dat file and confirm by clicking OK.
Now it should be possible to print without any problem.
You can find up-to-date printer drivers provided by the printers' manufacturers on the Internet.
If you have problems with the printer, please download the current driver and install it.
Hewlett Packard: http://www.hp.com
Allplan from version 2011
Parts of Allplan 2011 have been reprogrammed and are completely new. Allplan uses a graphics library, which has been developed especially for CAD programs and visualization tasks. Depending on the data type and application, the display speed of Allplan is much higher than that of earlier versions, and refresh operations are considerably shorter. What's more, you can create hidden line images in real time.
This new technology is not a one-to-one implementation of the software-based solution in the previous version. Instead, a hardware-based approach is used. When it comes to data processing, the graphics card takes on much of the work. The different behavior of these two technologies that may occur in some parts is inherent. Therefore, the resulting display and refresh operations may differ slightly from what you are used to.
General graphics card requirements for Allplan
To fully exploit hardware acceleration capabilities, you require an Open GL 2.0 and DirectX10 (chip-based) compatible graphics card with 512 MB or more memory. Although Windows XP does not support DirectX10, Allplan only requires the chip-based support of the graphics card to manage the graphics library. OpenGL 2.0 is used in 2D and in visualization windows. These changes employ the latest technology in graphic display, so selecting a capable graphics card, and using the proper drivers is essential.
For more information on graphics card specifications, go to:
Professional graphics cards versus Consumer-Level cards
Graphic card manufacturers typically have different product lines targeted for "gamers" and "professional users". While the hardware setup is very similar in case of both cards, there are key differences in their firmware and driver. "Consumer-Level cards" (such as Nvidia GeForce and AMD/ATI Radeon) are optimized for 3D games and technologically designed for DirectX10, as speed is more important than image quality.
Typically a 3D model in a game contains a low number of polygons with textures applied to them, while in CAD applications polygon count is high, and the image quality of wireframe models or shaded models is more important than navigation speed. Also, professional cards' memory usage is optimized for using multiple application windows, while in gaming this is not relevant.
Another key difference between the two product lines is the way they are delivered and supported. Professional cards (such as Nvidia Quadro and AMD/ATI FireGL/PRO) are built according to the video chip manufacturer's references, so you can always be sure that the driver delivered by the video chip manufacturer (such as Nvidia or AMD/ATI) fits your card.
The manufacturers of Consumer-Level cards (such as ASUS, Sapphire, Gigabyte, PNY and so on) may diverge from the chip manufacturer's references, so their drivers may not be compatible with the chip manufacturer's reference driver. Also, the product life cycle and driver release cycles are much shorter in case of gaming cards, usually 6 months up to 1 year at most and a 1-year warranty period maximum.
Example: comparison of graphics cards
Professional graphics cards / workstation
Professional graphics cards versus Consumer-Level cards
Professional graphics cards differ considerably from "Consumer-Level cards" for private users with regard to specific market segments with special requirements:
- Extensive application tests and certifications with CAD providers
- Optimized and advanced support for API as well as further developments
- Longer product life cycles and availability
- Direct product support
- Longer warranty period
Nemetschek Allplan GmbH cooperates with Nvidia und AMD to test graphics card drivers for the Nvidia FX Quadro/ Quadro and AMD/ATI FireGL/ Fire Pro series. These product lines are tested, certified and recommended for Allplan by Nemetschek Allplan Systems GmbH.
For more information on certified graphics cards, go to:
There are four different categories and areas:
|Graphics card||Application||Quality tests||Status|
|Gaming graphics cards||3D Games||Tested / not tested||Not recommended|
|Professional graphics cards||3D basis||Certified and recommended||End of life|
|Professional graphics cards||3D performance||Certified and recommended||End of life|
|Professional graphics cards||3D high performance||Certified and recommended||End of life|
Recommended graphics cards for laptops (Windows)
For reasons detailed above, we cannot recommend any specific card and driver combination for laptops. However, there are professional graphics cards available for high-end laptops such as NVidia FX Quadro & Quadro NVidia "M" or AMD/ATI FireGL & FirePro "Mobility".
These graphics cards are just as good as their desktop counterparts.
Laptops with Consumer-Level cards have been tested only briefly and cannot be recommended. We have had bad experience with on-board Intel graphics cards.
Graphics cards drivers for Apple Macintosh
Since Macs come with a default graphics card (on-board or gaming), and the drivers are bundled with system updates, we cannot recommend a specific card.
Graphics cards for MacOsX 10.6 (Leopard) or later and Boot Camp support Open GL 2.0 and DirectX10. Currently, there is only one series that is equipped with a professional graphics card: Mac Pro with NVidia FX4800 for Mac.
Notes for Allplan and Macintosh:
- There is no provision for a direct installation under Macintosh.
- Access to Windows must be straight from the Boot Camp installation.
- For performance reasons, Parallels Desktop cannot be used in conjunction with Nemetschek Allplan.
We kindly ask you to understand that Nemetschek Allplan cannot provide support for Boot Camp installations.
Installing graphics cards drivers (Windows)
Graphics cards only work properly if they have a hardware provider supplied driver (not system built-in driver) installed correctly. It may happen that remnants of a previous installation interfere with the current driver installation. If you experience display issues with the drivers listed below, please "clean-install" the driver again. "Clean-install" means removing all previous driver files before installing a new driver. Unfortunately, a simple uninstall may not efficiently remove all components of a driver. There are tools that can do it, like ATI's cat uninstaller or third-party tools like driver cleaner or driver cleaner pro 1.5.
Download PDF FAQ_EN_Graphics_cards_for_Allplan.pdf
Graphics card drivers for laptops (Windows)
In most cases, graphic card drivers for laptops are supplied by the laptop manufacturer, and graphic card provider supplied drivers will not install on laptops. This makes it practically impossible for us to test laptop graphics cards. If you are experiencing display issues with your laptop, and your supplier does not offer you a driver update, you might try - at your own risk - to tweak a desktop driver to work on your laptop. Note that this is obviously not encouraged by your laptop supplier.
How can I set up Allplan Share? What are the requirements?
1)System requirementsfor Allplan Share
Allplan Version 2018 or higher
Network infrastructure required
A 20-Mbit/s Internet connection for downloading and uploading data
At least a 50-Mbit/s Internet connection for downloading and uploading data
You have two options to buy the Allplan Share option.
1. You can visit the Allplan Shop at ‘shop.allplan.com’.
Allplan Options -> Allplan Share
a. Specify how many licenses you want to buy and add the Allplan Share option to the cart.
b. Follow the instructions displayed and buy the Allplan Share option.
After you have bought the Allplan Share option, the licenses will be assigned to your Bimplus team. You can manage these licenses using ‘My Account’ - ‘Subscriptions and Users’.
2. You can contact the Allplan sales partner in your area.
3) Assigning licenses
Regardless of how you buy the Allplan Share option, you can manage the Allplan Share licenses in the Allplan Shop. Go to the ‘Subscriptions and Users’ area. As an alternative, you can also manage the licenses on the Bimplus portal. Here, go to the ‘Team members’ area.
Allplan Shop - ‘Subscriptions and Users’
1. Log in to the Allplan Shop and open ‘My Account’.
2. Click ‘Subscriptions and Users’ to see your licenses.
3. Select the Allplan Share option on the tab.
4. You can assign one or more Allplan Share licenses to team members. To do this, select the user in the list and assign the license by selecting the check box. You can remove the license at any time by clearing the check box.
If the list does not include the user to whom you want to assign a license, click ‘Invite new Bimplus team member’, enter the email address of the new team member and select a role.
As soon as the new team member has accepted the invitation, you can find this person in the list.
4) Using Allplan Share
To use the Allplan Share option, you require Allplan 2018. The Workgroup Manager option is not necessary.
Starting a project
You have three options to start an Allplan Share project:
1. You can create a new project and save it on Bimplus by setting the location to BIMPLUS. To create a Bimplus project with Allplan Share content, you require ‘Bimplus team owner’ or ‘Bimplus team admin’ privileges.
2. You can copy an existing Allplan project to Bimplus by selecting ‘Copy to’. You can then share this project with other project partners. This does not affect the source project.
3. You can move an existing Allplan project to Bimplus by selecting ‘Move to’. This moves the source project to Bimplus. As a result, this project is no longer available on the local computer or local network.
5) Managing users and assigning users to the project
Allplan Share is a cloud-based solution. Therefore, Allplan Share uses the Bimplus user management for project collaboration. As a result, Allplan Share is independent of local user management systems like Workgroup Manager.
After you have copied or moved an existing Allplan project to Bimplus, you must reassign the users to this project. Otherwise, they cannot access this project.
To define the project members, use the Bimplus project administration. In addition, you must invite new project members to the Bimplus project.
If these Bimplus project members are to use the Allplan Share option too, you must assign an Allplan Share license to each member in advance (as described in ‘3) Assigning licenses’).
Download PDF FAQ_EN_Allplan_Share.pdf
You have installed Allplan on several local workstations. Now you want to change the installation so that you can access a common network drive.
Before you switch to a network installation, it is essential that you back up all the data of all the workstations.
We strongly recommend that you take advantage of the expertise of Nemetschek’s technical support staff. We are happy to help you!
The following description shows how to change several workstations where Allplan is installed locally and the project data is also stored locally on each computer to workstations with a common network drive without Workgroup Manager.
1st - getting ready
Choose one of the workstations where you will install all the projects and the office standard (hereinafter referred to as the main workstation).
First, move all the projects to the main workstation.
1.a: copying resources into projects
To make sure that the projects in your office have a uniform appearance, change the path settings for the projects' resources to 'Project'.
Make the following setting for each project:
Allplan -> File menu -> ProjectPilot - Admin -> select the individual projects one after the other -> right mouse button -> Properties -> Settings tab
Set the path settings for 'Pen and line definitions', 'Fonts', 'Patterns, hatching styles, area styles', 'Bar and mesh cross-section catalogs', 'Layer structures, line styles, drawing types' and 'Attributes proposed' from 'Office' to 'Project', if necessary.
The corresponding elements are copied from the office standard directly to the project. This ensures that the project settings stay the same even when you copy the project to the new server with the new office standard.
1.b: same folder name as project name
Open the 'General' tab and select the 'Same folder name as project name' setting if you want to proceed as described in 2b.
1.c: pen color ("Color stands for pen")
The pen color for the "Color stands for pen" setting is a user-specific setting that is not saved in the project but in the user folder (...\Usr).
2.a: backing up projects of the individual workstations and importing them to the main workstation (recommended method):
Back up the individual projects. To do this, open the Services application and select Data Backup -> Create -> Entire folders -> Projects.
You can back up several projects in a single operation.
Before you start, specify the backup folder on the network or on the local hard disk: Services application -> Configuration -> Backup path ->Browse for Folder.
The next step is to import the saved projects to the main workstation.To do this, open theServices application -> Data Backup -> Import -> Projects Before you import the individual projects, you can create new Allplan projects at the main computer. As an alternative, you can also create a new project during the import.
2.b: backing up projects of the individual workstations and importing them to the main workstation (special approach):
This approach should only be used with good reason for exceptional cases as it requires in-depth knowledge of Windows.
With this method, Windows Explorer is used to import the projects to the main workstation.
If some project names exist twice, you need to rename these projects before you back them up.
You can then rename the existing 'project.dat' file in the Prj folder of the main workstation.
Next, select the Services application -> Service -> Hotline Tools -> reorg -> Restore project management file.
The system creates a new project administration file (project.dat), which should list all projects with names.
Now the main workstation contains the latest version of all the projects of the office.
3rd - merging project defaults
Open ProjectPilot at the individual workstations and copy the elements you want to transfer (symbols, smart symbols, lists, schedules, and so on) to the external path. Of course, you can set the external path to a common network folder that can be accessed by all workstations.
Next, open ProjectPilot at the main workstation and copy the contents of the external path to the office standard.
4th - data backup
- Back up the projects, office standard and user settings at the main workstation:
You can also copy the ..\prj (projects), ..\std (office standard) and ..\usr (user folder) paths to a backup folder (Nemsic, for example) on the hard disk.
- In addition, you need to back up the ..\usr\local folder at every stand-alone computer.
- Export the user interface setting of each user to a file: Allplan -> Tools - > Customize .... -> Export...
Download PDF FAQ_EN_Switching_from_single_installation_to_network...
5th - uninstalling
Remove Allplan from all workstations.
6th - reinstalling
Before you install the same version again, create and share a folder (Nemdata, for example) on the future data server. Create a subfolder - Allplan - in this folder.
The next step is to reinstall the same version on all the workstations.
Specify the following installation paths:
local (C:\Programs\Nemetschek\Allplan, for example)
Central file storage folder:
Browse -> Network...
Find the sharedNemdata folder and select the Allplan folder.
After this, start installing.
7th - testing the start and restoring the backup
After the installation (check whether Allplan starts), copy the ..\prj and ..\std folders you backed up from the main workstation to the new ...\Nemdata\Allplan server folder.
Next, use Windows Explorer to copy the contents of the former user folder (…\usr\local) of the stand-alone workstation to the new user folder of the computer you just installed.
8th - updating the project administration file
Go to the project.datfile in the ...\Nemdata\Allplan\Prjfolder and rename itproject.alt.After this, do the following:
Services application -> Service -> Hotline Tools -> reorg -> Restore project management file.
9th - summary
Now all the workstations access a common network drive with the same project pool and office standard.
With this type of installation, only one user can access a project at any one time. If several users are to work on a project at the same time, you need to install Workgroup Manager.
I have used the "Check out" tool to check out the computer from the network and remove the network connection.
Why is Workgroup Manager no longer working?
Windows disables network functionality as soon as you remove the network connection (unplug the network cable).
Running Allplan, however, requires specific network protocols (even if the computer is checked out).
To make sure that the operating system's network functionality is not interrupted, you can install a virtual network interface card.
Microsoft provides a driver for this (loopback adapter).
How to install:
Right-click the Windows Start button -> select "Run".
Type in "hdwwiz" in the search field. Right-click the program found -> select "Run as admin".
Click Next -> select the required hardware manually in a list and install it -> click "Next".
Select "Network adapter" in the list -> click "Next".
Select "Microsoft" in the list on the left -> "Microsoft loopback adapter for KM TEST" is presented for selection on the right -> click "Next" -> click "Next".
Click the Windows Start button -> type in "hdwwiz" in the search field. Right-click the program found -> select "Run as administrator".
Click Next -> select the required hardware manually in a list and install it -> click "Next".
Select "Network adapter" in the list -> click "Next".
Select "Microsoft" in the list on the left -> "Microsoft loopback adapter" is presented for selection on the right -> click "Next" -> click "Next".
Start the "Hardware Wizard" by selecting
Start -> Control Panel -> Hardware and clicking Continue -> Next.
Select "Install the hardware that I manually select from a list (advanced)" in the box and choose "Network adapter" in the list that follows.
This selects and installs the "Microsoft loopback adapter".
Several users require Allplan administrator privileges in an installation with Workgroup Manager.
There are normal users and Allplan administrators in Allplan installations with Workgroup Manager.
Allplan administrators are:
- Windows users with any login name who are granted administrative rights in the Workgroup Manager administration.
In other words, a Windows user with Windows administrator privileges does not necessarily have to be an Allplan administrator at the same time.
We do not recommend that several users work with Allplan administrator privileges at the same time, making it difficult to manage and protect the office standard, that is, the global settings. See solution 1.
However, if it is essential that several users are Allplan administrators, see solution 2.
There is one Allplan administrator and normal Allplan users.
As the owner of a project has advanced rights in this project, you can define a user as the owner in a project and set the required resources to 'project'.
File -> New Project, Open Project... -> right-click the project you need -> Properties ... -> Path settings
Set the required resources to project.
You can also make these settings when you create a project or in ProjectPilot.
In addition to the Allplan administrator, another user (the owner of the project) can now define settings in the project.
- There are two standards for the definitions set to project: office and project.
- It is only the Allplan administrator who can make changes in the office standard.
Download PDF FAQ_EN_Several_users_with_Allplan_administrator_priv...
Windows users with any login name are set up as Allplan administrators.
First, set up the Windows user as an Allplan user.
Services application -> Workgroup Manager -> Administrate users -> right-click->Create user
For the "user name", you can enter any Allplan user name, which can be up to 8 characters long.
For the "Windows user name", you must enter the name the user uses for login.
Important: If the user uses a domain for login, you must add it to the "Windows user name", for example, DOMAIN\user.
Grant the administration privilege to the "user group":
select "Administrator"on the dropdown menu. Using this approach, you can also assign the administration privilege to existing users.
Important: Click "Apply" and then "OK" to close the dialog box and the user overview, respectively.
You would like to export your Allplan 3D animation model and present it to somebody who does not work with Allplan.
Install a plug-in for Internet Explorer on the computer where you want to view the 3D data. Using this plug-in, you can open VRML files.
Plug-ins of this kind can be found on the Internet. Visit the website of Parallelgraphics, for example.
This plug-in is available for the following browsers:
Internet Explorer 6.0, Netscape Browser 8.0, Mozilla Firefox 1.5, Opera 8.5 or later versions.
Open an animation window in Allplan.
Select File->Export ->Export to Cinema 4D/VRML/3DS/U3Dand save the data under any name in Windows Explorer.
It is advisable to save the file in an empty folder as the textures used in Allplan are copied together with the VRM fileto this folder.
You can then view the VRML file in Internet Explorer. All you need to do is double-click it. The functions provided for navigating and zooming are similar to those you can use in Allplan's animation window.
The Export 3D PDFtool is provided on the animation window's shortcut menu in Allplan 2008 and later versions. You can use Adobe Reader Version 2008 and later to view PDF files created in this manner.
I have received a license for my dongle. How can I install this license?
1. License on hard disk (or network drive)
Copy the license files to any folder, for example, C:\License, and select this folder when you install the license.
a. During setup
While installing Allplan, select the 'License file from any folder' option and choose the folder with the license files.
b. Installing a license later
To install the license, select
Services application -> Utilities -> License -> Install HARDLOCK License
A dialog box appears. Select the folder with the license files.
2. License by email
If you have received the license by email, save the attachment to any folder, for example, C:\License, and proceed as described in step 1.
If the licenses are compressed (*.zip), extract them first using an appropriate program, such as Winzip (www.winzip.de).
3. License on storage medium (CD or USB stick)
You can also copy the license files to a storage medium (USB stick, for example) or write them to a CD and then proceed as described in step 1b.
- If you have received a license for a license server, read the instructions in the documents for the license server. If any questions arise, contact technical support.
- Keep the license in a safe place as you may need it for future installations or if there are problems.
- Make sure you install the license that is appropriate to the dongle you use, as each license matches only a single dongle. time.
- Setup needs to access the license file(s) during the entire installation process. It is therefore not possible to read the license file(s) from a CD and then remove this CD during installation. You are advised to copy the license file(s) to a folder on the hard disk.