How can I work from home with Allplan without a direct LAN connection to a common file storage folder?
1. Working from home with direct access to the central data
If you want to work together on projects, you can use Allplan Share, Allplan’s cloud solution, to work with Allplan without a LAN connection to the central file storage folder. This is only possible if Allplan is installed as a standalone version on a computer without access to a central file storage folder; otherwise, Allplan does not start. If the computer is part of a workgroup installation, the computer must be checked out and used outside the LAN (like a standalone workstation). Data access is via cloud services.
This is only possible if you use Allplan Share for cloud storage.
Working with Allplan Share is just as simple as working at a standalone workstation. You and several other users can access and edit a project at the same time.
To get more information on Allplan Share, use the following link or contact your sales partner:
You can also find further information on Allplan Connect; use the following link:
VPN is not useful for common project storage.
Allplan exchanges many files with the data server. VPN uses advanced encryption, which considerably slows down data transfer.
A connection via VPN is not approved for Allplan because data might get damaged even if the connection is interrupted only briefly. In addition, working over the internet is extremely slow if the internet connection is not fast enough (at least 100 Mbit).
Allplan does not support a VPN connection with IPv6; Allplan detects only IPv4.
Make sure that the VPN connection does not switch to sleep mode.
Please note that we cannot provide support for this constellation.
2. Working from home without access to the central file storage (working locally):
2.1 Allplan with workgroup manager:
If workgroup manager is included in your license, you can check out a computer or laptop with projects from the workgroup environment. You can then work from home without access to the server. The projects on the computer or laptop that is checked out are locked for the CAD users on the network. These users see the comment you entered when you checked out the computer.
You can find instructions at
When you use a license server, you can get the license via a VPN connection or borrow the license beforehand:
2.2 Allplan without workgroup manager:
Using the office computer
If you have neither workgroup manager nor network access, you must uninstall Allplan and install it again by specifying the local paths. To work with a project, you must back it up and then import it to the local installation.
Using a new (private) computer
If you want to use a new computer to work from home, you must return the license at the office computer and then use this license to install Allplan on the new computer.
We recommend that you do not mix data from the office computer and the private computer. Merging data later involves considerable time and effort.
Use the following link to find out how to transfer projects:
I just installed an upgrade. How can I convert all the projects at once?
Back up all the projects beforehand!
Do the following:
- Exit Allplan on all workstations.
- Only when working with Workgroup Manager:
Log in as the Allplan administrator (sysadm).
- Start the Services application.
- Only when working with Workgroup Manager:
Make sure all the computers where projects are located are up and running.
To check this, select:
Services application -> Workgroup Manager -> Information -> Display Project List(the second column displays the computer where the project is located).
- Go to the computer where you want to convert the data and set the drawing file size to the maximum value:
Services application->Service ->Hotline Tools->docsize ->512 (or 1024, if available) ->OK
After data conversion, you can set the drawing file size back to the initial value.
- Start converting the data (use the computer where you have changed the drawing file size):
Services application ->Service ->Hotline Tools -> datwaprjs: convert data of all projects
If you reply "Yes" at the following two prompts, the program will convert the data of all projects.
The time it takes to convert the data depends on various factors:
- Number of projects
- Size of each project
- Performance of the computer converting the data
- Network performance
It is possible to start data conversion from several workstations at the same time.
How can I import data from an earlier version?
You can import data from the last three Allplan versions.
Consequently, the following import operations are possible:
Target version <- import possible from version
2017 <- 2014
2016 <- 2013
2015 <- 2012
2014 <- 2011
2013 <- 2009
2012 <- 2008
2011 <- 2006
2009 <- 2005
2008 <- 2004
2006 <- 2003
2005 <- 17
2004 <- 16
We cannot guarantee that data created in older versions can be imported and edited. The conversion of older data may be incomplete, which may affect intelligent components in particular.
1. Archived data from an earlier version (not older than three previous versions):
There are two ways to convert the data to the current version:
- Import the project backups created and archived using the
Services application -> Data Backup -> Import -> Projects.
After importing the projects, convert them by opening each project once.
- Import the backups archived using the
Services application -> File -> Restore documents of any version to '...\Extern'.
The data are written to the external path.
You can now process the converted data in ProjectPilot.
2. Archived data from an older Allplan version (older than three previous versions):
- See whether you can use the approach described in step 1 to import the old projects.
- If available, it is a good idea to install an old Allplan version. Import the backups created and archived into this old version and convert the projects using the Services application. If you have imported a complete project backup, convert the data by opening each project once. When finished, repeat this process with a newer version (up to three versions later) until the data are up-to-date.
- If an old Allplan version is not available, you can also have the data converted by Allplan. Please note that this service is not free of charge. Please contact Technical Support -> email@example.com.
- You can convert the data of all projects at once. Read the following FAQ in Allplan Connect: https://connect.allplan.com/en/faqid/20090408124904.html
- If enough hard disk space is available, you are advised to keep and maintain the projects so that Allplan automatically converts them to the current version whenever you upgrade.
- If there are project-specific smart symbol catalogs, you should open the smart symbol catalog once to convert the data.
Allplan from version 2011
Parts of Allplan 2011 have been reprogrammed and are completely new. Allplan uses a graphics library, which has been developed especially for CAD programs and visualization tasks. Depending on the data type and application, the display speed of Allplan is much higher than that of earlier versions, and refresh operations are considerably shorter. What's more, you can create hidden line images in real time.
This new technology is not a one-to-one implementation of the software-based solution in the previous version. Instead, a hardware-based approach is used. When it comes to data processing, the graphics card takes on much of the work. The different behavior of these two technologies that may occur in some parts is inherent. Therefore, the resulting display and refresh operations may differ slightly from what you are used to.
General graphics card requirements for Allplan
To fully exploit hardware acceleration capabilities, you require an Open GL 2.0 and DirectX10 (chip-based) compatible graphics card with 512 MB or more memory. Although Windows XP does not support DirectX10, Allplan only requires the chip-based support of the graphics card to manage the graphics library. OpenGL 2.0 is used in 2D and in visualization windows. These changes employ the latest technology in graphic display, so selecting a capable graphics card, and using the proper drivers is essential.
For more information on graphics card specifications, go to:
Professional graphics cards versus Consumer-Level cards
Graphic card manufacturers typically have different product lines targeted for "gamers" and "professional users". While the hardware setup is very similar in case of both cards, there are key differences in their firmware and driver. "Consumer-Level cards" (such as Nvidia GeForce and AMD/ATI Radeon) are optimized for 3D games and technologically designed for DirectX10, as speed is more important than image quality.
Typically a 3D model in a game contains a low number of polygons with textures applied to them, while in CAD applications polygon count is high, and the image quality of wireframe models or shaded models is more important than navigation speed. Also, professional cards' memory usage is optimized for using multiple application windows, while in gaming this is not relevant.
Another key difference between the two product lines is the way they are delivered and supported. Professional cards (such as Nvidia Quadro and AMD/ATI FireGL/PRO) are built according to the video chip manufacturer's references, so you can always be sure that the driver delivered by the video chip manufacturer (such as Nvidia or AMD/ATI) fits your card.
The manufacturers of Consumer-Level cards (such as ASUS, Sapphire, Gigabyte, PNY and so on) may diverge from the chip manufacturer's references, so their drivers may not be compatible with the chip manufacturer's reference driver. Also, the product life cycle and driver release cycles are much shorter in case of gaming cards, usually 6 months up to 1 year at most and a 1-year warranty period maximum.
Example: comparison of graphics cards
Professional graphics cards / workstation
Professional graphics cards versus Consumer-Level cards
Professional graphics cards differ considerably from "Consumer-Level cards" for private users with regard to specific market segments with special requirements:
- Extensive application tests and certifications with CAD providers
- Optimized and advanced support for API as well as further developments
- Longer product life cycles and availability
- Direct product support
- Longer warranty period
Nemetschek Allplan GmbH cooperates with Nvidia und AMD to test graphics card drivers for the Nvidia FX Quadro/ Quadro and AMD/ATI FireGL/ Fire Pro series. These product lines are tested, certified and recommended for Allplan by Nemetschek Allplan Systems GmbH.
For more information on certified graphics cards, go to:
There are four different categories and areas:
|Graphics card||Application||Quality tests||Status|
|Gaming graphics cards||3D Games||Tested / not tested||Not recommended|
|Professional graphics cards||3D basis||Certified and recommended||End of life|
|Professional graphics cards||3D performance||Certified and recommended||End of life|
|Professional graphics cards||3D high performance||Certified and recommended||End of life|
Recommended graphics cards for laptops (Windows)
For reasons detailed above, we cannot recommend any specific card and driver combination for laptops. However, there are professional graphics cards available for high-end laptops such as NVidia FX Quadro & Quadro NVidia "M" or AMD/ATI FireGL & FirePro "Mobility".
These graphics cards are just as good as their desktop counterparts.
Laptops with Consumer-Level cards have been tested only briefly and cannot be recommended. We have had bad experience with on-board Intel graphics cards.
Graphics cards drivers for Apple Macintosh
Since Macs come with a default graphics card (on-board or gaming), and the drivers are bundled with system updates, we cannot recommend a specific card.
Graphics cards for MacOsX 10.6 (Leopard) or later and Boot Camp support Open GL 2.0 and DirectX10. Currently, there is only one series that is equipped with a professional graphics card: Mac Pro with NVidia FX4800 for Mac.
Notes for Allplan and Macintosh:
- There is no provision for a direct installation under Macintosh.
- Access to Windows must be straight from the Boot Camp installation.
- For performance reasons, Parallels Desktop cannot be used in conjunction with Nemetschek Allplan.
We kindly ask you to understand that Nemetschek Allplan cannot provide support for Boot Camp installations.
Installing graphics cards drivers (Windows)
Graphics cards only work properly if they have a hardware provider supplied driver (not system built-in driver) installed correctly. It may happen that remnants of a previous installation interfere with the current driver installation. If you experience display issues with the drivers listed below, please "clean-install" the driver again. "Clean-install" means removing all previous driver files before installing a new driver. Unfortunately, a simple uninstall may not efficiently remove all components of a driver. There are tools that can do it, like ATI's cat uninstaller or third-party tools like driver cleaner or driver cleaner pro 1.5.
Graphics card drivers for laptops (Windows)
In most cases, graphic card drivers for laptops are supplied by the laptop manufacturer, and graphic card provider supplied drivers will not install on laptops. This makes it practically impossible for us to test laptop graphics cards. If you are experiencing display issues with your laptop, and your supplier does not offer you a driver update, you might try - at your own risk - to tweak a desktop driver to work on your laptop. Note that this is obviously not encouraged by your laptop supplier.
How can I fix bugs in Microsoft .NET Framework components?
This is a Windows problem. The procedure described is not supported by Allplan. You do this at your own risk.
If you are not sure, give these instructions to your system administrator.
Online repairing of .NET Framework up to and including version 4.8
Open the support site of Microsoft:
Microsoft provides a repair tool for fixing .NET Framework up to and including version 4.8.
Download the “NetFxRepairTool.exe” file and save it to any folder on the hard drive of your computer; for example, C:\Repair_NetFramework.
Run the repair tool by right-clicking the “NetFxRepairTool.exe” file and selecting “Run as administrator” on the shortcut menu. By doing this, you can bypass Windows User Account Control.
Click “Yes” at the following prompts.
Follow the instructions of the repair tool.
After the repair routine is complete, a log shows you whether fixing .NET Framework has been successful.
Offline repairing of .NET Framework up to and including version 4.8
Download the “NetFxRepairTool.exe” file from
In addition, download the necessary resources for fixing .NET Framework.
You can download these files from the support site of Microsoft; go to "Offline support".
Download the two files and save them to any new folder on the hard drive of your computer; for example, C:\Repair_NetFramework.
Open the Command Prompt window as an administrator.
Enter the following commands one after another. Confirm each command by selecting Enter.
cd Repair_NetFramework [Enter]
NetfxRepairTool.exe /addsource C:\Repair_NetFramework [Enter]
The tool repairs .NET Framework.
After the repair routine is complete, a log shows you whether fixing .NET Framework has been successful.
If this does not repair .NET Framework on your computer, try the .NET Framework cleanup tool on the support site of Microsoft.
Download the .NET Framework cleanup tool from
After running the .NET Framework cleanup tool, you must reinstall the .NET Framework components removed by the cleanup tool.
How can I use a license server license outside the office (for example, when working with my own computer from home)?
Computers that are not on the company network must use a VPN connection to access the server.
You can get licenses from the license server directly over the network or VPN.
Note the following points when you use VPN:
Communication with the license server is by TCP/IP via port 22350.
Make sure that the VPN connection does not switch to sleep mode. Otherwise, it is better to borrow a license by using VPN instead of getting the license directly from the server.
You can use only iPv4 for the VPN connection; iPv6 is not supported by Allplan.
The firewall must be configured on both sides - client and server - so that the connection is allowed. Otherwise, add the port as an exception to the firewall.
Allplan automatically finds the license server on the local network. If you have not selected a license, Allplan automatically selects the first available license.
After having installed Allplan on the clients, you can use the “License Settings” dialog box to configure license selection.
Services application -> Utilities -> License settings
Find license server automatically:
When you select this option, Allplan automatically detects a license server on the LAN. In some cases, such as VPN connections, Allplan might not be able to detect a server automatically. In this case, you can enter the server manually (see Additional server name).
Note: Only the Windows administrator can change this option.
Additional server name:
If “Find license server automatically” is not selected or Allplan has not automatically found a license server, you can manually enter the name or the IP address of the server. Enter only the name or the IP address of the server; do not enter a UNC path. After having entered the server name, click “Update” to see the licenses of the license server. Use semicolons to separate several server names.
If the license is visible and the connection is stable, you can get the license directly from the server when you start Allplan. If the connection is not stable, we recommend that you borrow a license. To get instructions, use the following link:
VPN is not useful for common project storage, but you can use VPN to get a license.
Allplan crashes when you open the Wall dialog - what can you do?
Since Allplan version 2020, you can also use OpenGL in Allplan if you use an onboard graphics card. Provided this card supports the OpenGL version listed in the system requirements:
System requirements Allplan 2020
In connection with outdated grafic card drivers and current Windows updates, the described crashes may occur in individual cases.
In this case, please update the drivers of your graphics card(s) first by downloading the appropriate driver from the manufacturer's homepage and then installing it:
AMD grafics driver
Intel grafics driver
NVIDIA grafics driver
Important: please do not use the Update Driver button in the Device Manager.
If the problem is not solved after the driver update, please contact your Allplan support.
How can I work together on a project with a partner from another country?
Using Allplan 2019 and later, you can work on projects across countries.
What are the advantages of the new licensing method?
- Better protection; easier to use (for example, when you want to transfer the license to a different computer).
What is the Product Key?
- The Product Key is a unique, 26-digit character string. You can use it to activate a license for Allplan.
How do I get my Product Key(s)?
- If you are the administrator of your company, you can find your Product Key at https://connect.allplan.com/licence. If you are a new customer, you will receive an additional email with your Product Key. For more information, go tohttps://connect.allplan.com/en/faqid/20150618130717.html
How do I transfer my activated license to a different computer or to a new computer?
- Before you can transfer the license to a different computer, you first have to return the license on the computer where you originally activated it. Then you can enter the Product Key on a different computer, activating the license there. For more information, go to https://connect.allplan.com/en/faqid/20150618131629.html
How do install Allplan or activate my license on a computer without Internet access?
- The easiest way to activate and return Allplan licenses is to do this online. In other words, the computer has Internet access. However, you can also activate Allplan on a computer without Internet access. For more information, go to https://connect.allplan.com/en/faqid/20150618131413.html
How can I update a license (for example, after I have purchased an additional option)?
- Open the 'License settings' dialog box. Go to the 'License activation' area and click the license you want to update. Then click 'Update license'. For more information, go to https://connect.allplan.com/en/faqid/20150618142528.html
Can I still use hardlocks?
- No, you can't. Allplan 2016 no longer supports hardlocks.
How do I install Allplan as a trial version?
- Download Allplan 2016 from Allplan Connect. You will receive the Product Key for the trial version by email.
Quality reporter notified us of a crash. In analyzing the data, we found that you can improve the stability of your Allplan installation by installing the current graphics card driver.
You can find the current driver on the homepage of the graphics card manufacturer.
http://www.amd.com/de Support & Driver -> Download driver
http://www.nvidia.de Download driver
Use the driver on the homepage of the manufacturer. Do not use the driver provided by Windows Update.
Notes for notebook users:
It is essential that you install the graphics card drivers provided by the notebook manufacturer! You can find the current drivers on the homepage of the manufacturer.
- If the program still crashes after you have installed the latest graphics card driver, change the graphics mode from OpenGL to GDI+ in Allplan.
Allplan 2012-1 and later:
Start Allplan and select Tools -> Options.
Select Desktop environment -> Display > Hardware acceleration - graphics area: switch off the "Use OpenGL for all viewports" option. Restart Allplan.
From Allplan 2011-1 to Allplan 2012-0-2:
Start the Services application.
Service -> Hotline Tools -> draw -> OK
On = OpenGL mode
Off = GDI+ mode
- You can find information on graphics cards at