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Version:  Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014  | Last modified: 20.08.2019
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Questions:

Why can’t I see anything in a project or why are elements missing from drawing files?
Why are layers not visible?
Why is it not possible to select a privilege set in layer selection?



Answer:

Probably, you have not yet been assigned any privilege sets or the layers are frozen in the privilege set in question. First, check whether you can select another privilege set.


1. Selecting another privilege set

To do this, select the project in question and open the layer settings(Format -> Select, Set Layers). Go to the “Privilege set in list box” area at the top on the right and check whether you can select another privilege set (for example, ALLPLAN).
By default, all layers have full access rights in the predefined ALLPLAN privilege set.

If there is no privilege set with full access rights, you should assign the privilege sets correctly.
This can only be done by a user with administrator privilegesor, in the case of a project-specific layer structure, by the project owner.

Thus, log on as a user with administrator privileges and do the following:


2. Assigning a privilege set

Select the project with the frozen layers.

Open the layer settings(Format -> Select, Set Layers). Switch to the "Privilege Set" tab and click Define, modify privilege set.

Select the relevant user and assign the privilege set using the arrows.

Click OKto confirm.


3. Adjusting layers’ access rights in the privilege set

Finally, check the access rights of the layers in the privilege set assigned.
Go to the "Privilege set in list box" area at the top on the right and select the relevant privilege set (for example, ALLPLAN).

Check the area on the left to see whether there are frozen layers (gray or white). To change this, select these layers or simply select all layers using CTRL+A. Then click the Full access right (modifiable)icon in the “Change rights” area.
Click OKto confirm.

The next time you open this project, you can select this privilege set in the layer settings. You can then see all layers and set them to modifiable.

Do the same with print sets.


Alternative:

Since version 2006, the administrator has been able to select Show all users all print sets and privilege setsin the “Administrator options” group on the “Privilege Set” tab (“Design group” in version 2006). Thus, you do not need to assign new users to privilege sets. This option applies to all projects.

However, as soon as a user has been given a privilege set or print set, this option no longer applies to this user.



Note:

As a project can have its own layer structure, it is essential that you check the privilege set in the correct project.
To find out whether a project has its own layer structure, click
File -> New Project, Open Project-> right-click the relevant project -> Properties. Check whether the path settings for Layerstructuresare set to Officeor Project.

Download PDF  FAQ_EN_Enabling_privilege_set_for_user.pdf
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 30.09.2020
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Question:

How can I make several projects available to users when Workgroup Manager is installed?



Answer:

You can make several projects available to a user or define a user as the project owner of several projects.

Do the following:

First, log in as the Allplan administrator.
If necessary, set up an Allplan user for the new Windows user: Services application -> Workgroup Manager -> Configuration -> Add a user
(Allplan 2014 and later:Services application -> Workgroup Manager ->Administer users)

Start Allplan and then ProjectPilot by clicking
File -> ProjectPilot

Open the Projects folder in the area on the left.
You can see all the projects in the Contents of "Projects" area on the right.

a. Making several projects available to users:
In the area on the right, select the projects to which you want to add users or from which you want to remove users (CTRL or SHIFT key or use a selection rectangle).

Click one of the selected projects with the mouse button. On the shortcut menu, click
Add / remove authorized users...
The Add / Remove Authorized Usersdialog box opens.

Select the users you want to add to or remove from the selected projects.
Note:
The user list displayed only helps you select users. It does not list all the authorized users currently assigned to projects.

Click Addor Remove.
This adds or removes the selected users to or from the selected projects. Whether users you have already added to a project are added again is irrelevant. The same applies if you remove users you have never added to a project.

b. Defining a project owner for several projects
In the area on the right, select the projects for which you want to define the owner (CTRL or SHIFT key).

Click one of the selected projects with the mouse button. On the shortcut menu, click
Change project owner...
The Define Owner dialog box opens.

Select the user you want to define as the owner of the selected projects.
Note: The user list displayed helps you select users. You can define only one user as the owner.

Click OK.

c. Defining a project owner for a project or making a project available to several users(also applies to earlier versions):
In ProjectPilot in the area on the right, click the relevant project with the right mouse button. On the shortcut menu, click Properties.
The Properties for <project name>dialog box opens. Switch to the Security tab and define the owner and the authorized users.



Note:

You can add or remove project users or define the project owner only if the projects in question are in the current Allplan format.

Download PDF  FAQ_EN_Making_several_projects_available_to_users.pd...
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 17.12.2015
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Question:

How can I move NemSLock Server to a new server?



Answer:

Reinstalling NemSLock Server

  • Select one of the temporary license files for NemSLock server (for example, 1234567a_001_psd.nslsrv). These licenses are valid for 30 days. However, each license includes only one seat of each configuration purchased. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below). If you purchased a configuration for one seat only, you will, of course, receive only one temporary license.
  • When you opt for the “Custom” setup type, you can choose between the following program features:
    Console
    You can use this program to administer NemSLock Server. The console can be installed on several workstations. This way, you can administer the server from a number of different locations. However, you can only connect one console to the server at any one time.
    Server
    The actual license server.
    Logviewer
    This tool analyzes the log files of NemSLock Server.
    User List Generator
    You can use this tool to create the users for NemSLock Server from a text file or based on a server.
    By default, Setup installs all these features.
  • If your license includes configurations for several seats, you need to install the additional temporary license files for NemSLock server after the installation (see below).


Transferring the user administration from the old server (if users are available)

  • You can find the user administration in the program folder of the license server. Copy the "users.mcf" file to the program folder of the new license server.
  • Stop the license server service on the new server before you copy the file. To do this, start the "stopService.bat" program, which is also in the program folder of the license server.
  • After copying, start the license server service again. To do this, use the "startService.bat" program.


Returning the registered licenses

  • Open NemSLock 2006 Server Console on the old server by clicking the icon on the desktop or Start -> (All) Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
  • Click "Stop server".
  • Click "Modules".
  • Click "Transfer license permanently".
  • Confirm the following dialog boxes. Click “Browse”.Windows Explorer starts and opens the folder with the hcws-format file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send this file by email to register@nemetschek.de.
  • We will send you an email, confirming that we have received the licenses.
  • You always have to return all licenses.
  • After you have done this, they are only valid for two more days.


Registering the license(s) on the new server

  • Open NemSLock 2006 Server Console on the new license server.
  • Click "Modules" on the left.
  • Select the seat you want to register. If your license contains configurations for several seats, read the notes further down.
  • Click "Registration request (register.txt)".
  • Click "Edit".
  • Fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OK to confirm.
  • Click "Create registration request".Windows Explorer starts and opens the folder with the "register.txt" file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send the registration request by email to register@nemetschek.de.


If your license includes configurations for several seats, you must send a separate registration request for each seat. You will then receive a registered license file for each seat. You must install each file.

How to install licenses

  • Open NemSLock 2006 Server Console.
  • Click "Stop server" on the left.
  • Click "Modules" on the left.
  • Click ”Browse” to navigate to the registered license file.
  • Click "Install license file".
  • After this, you can start the server again by clicking "Start server".


Configuring the clients

  • Now you need to change each client to the new license server.
  • Click Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  • If the license server window is hidden, click "Configure NemSLock Server"at the bottom. It is a good idea to lock this window. All you need to do is click the drawing pin icon.
  • Enter the computer name or IP address of the license server in the empty box. Then click the "Update” icon to the right.
  • Now the user can select one of the seats provided. Click "Close" to complete the configuration. Now you can start Allplan.
  • After having successfully connected to the license server, clear the check boxes for the trial licenses in the area at the top.


Notes:

  • If a user selects several configurations for a seat and starts Allplan, the license server will provide the required licenses; in other words, starting Allplan once might require two licenses. Consequently, fewer licenses are available to other users.
  • 2014-1 and later: If the latest version of License Manager is installed (file version 1. 0. 26. 153 or later, see License Manager- Options- System), you can also select several licenses. If one of the selected licenses is currently being used by someone else, the program will automatically select the next available license.
  • Clients communicate with the server by TCP/IP via port 10977. So you need to configure the firewall accordingly.
  • The license server and the licenses are downward compatible; they can be used in conjunction with older Allplan versions.
Download PDF  FAQ_EN_Moving_NemSLock_Server_to_a_new_server.pdf ...
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018  | Last modified: 27.12.2019
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Question:

What are the reasons why I cannot modify the format properties (pen thickness, color, ...) of elements in a DWG/DXF file I have just imported?



Answer:

There are four reasons why these elements cannot be modified.

1st -the elements are smart symbols:

  • To retain the smart symbols but still be able to modify the elements, select Modify -> Bonus Tools -> Smart Symbols -> Modify Smart Symbol(until V2006: Modify -> Bonus Tools -> Smart Symbols -> Modify Display Parameters) and click the relevant element. Now you can modify it (using Modify Format Properties, for example). For more detailed information on how to modify smart symbols, please contact us.
  • If you do not want to retain the smart symbol, you can also resolve it: Modify -> Bonus Tools -> Smart Symbols -> Unlink Smart Symbol, select the smart symbol(s) you want to resolve and click the right mouse button to confirm.
  • To resolve the smart symbols during import, select the file to be imported, click the"Options..."button,open the "Advanced Settings" tab (until Allplan 2008 "Advanced Transfer Settings")and select the"Smart symbol"check box in the"Explode elements" area. To confirm the dialog box, click OKand open the file.


2nd - theelements are composite elements:

  • To explode a composite element, select Modify -> Advanced Draft -> Explode Composite Element. Select the composite element(s).
  • To resolve the composite elements during import, select the file to be imported, click the "Options..." button, open the"Advanced Settings" tab" (until Allplan 2008: "Advanced Transfer Settings") andselect the "Composite elements"check box in the"Explode compounds" area. To confirm the dialog box, click OKand open the file.


3rd - the elements are on frozen layers:

  • To modify these elements, you first have to set the corresponding layers to modifiable. Open the layer selection by clickingFormat -> Select, Set Layers.On theSelect Layer/Visibilitytab, set all the layers to modifiable.


4th - the elements have the "from layer" format property:

  • To find this out, click an element with the right mouse button and selectFormat Propertieson the shortcut menu: pen thickness, line type or line color is not available for elements with the "from layer" format property.
  • To modify the format properties of the layer, select Format -> Select, Set Layers and open the'Format Definition' tab. Check that the''Match from layer based on line style, pen, line, color assigned (fixed setting)"optionis selected in the"Layers' format properties" area. Next, select the layer on which the element resides and change its format properties.
  • To remove this property, clickEdit -> Modify Format Properties, select the"Change 'from layer' for pen, line and color" option(pen thickness, line type and line color must not be selected) and select the elements.
  • To resolve the "from layer" property during import, select the file to be imported, click the "Options..." button, open the"Advanced Settings" tab" (until Allplan 2008: "Advanced Transfer Settings") andselect the "From layer"check box in the"Explode compounds" area. To confirm the dialog box, click OKand open the file.




Note:

If you have any further questions regarding data exchange, this topic is described in detail in the online Help. All you need to do is press the F1 key. Open the Index tab and selectInterfaces.

Download PDF  FAQ_EN_Elements_cannot_be_modified_after_import.pdf ...
Version:  Allplan 2018 / Allplan 2017  | Last modified: 01.11.2017
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Question:

How can I use data from the "Shell" module in Allplan 2017 and later?



Answer:


Data conversion in Allplan 2017

Allplan 2017automatically converts shell data from earlier versions the first time you open the project or *.ndw file in question.

Alllayouts you created ofgeneral arrangement drawings and reinforcement drawings stay as they are!
The 3D reinforcement modelstays as it is!
Theshell entitybecomes a 3D solid.
The views and sections(including reinforcement) become 2D elements and text.

Editing the data

As the old shell entitybecomes a 3D solid(construction lines) and the 3D reinforcement model stays as it is, you can create new associative views and sections from the model data.
Before you can do this, you need to assign "normal" format properties to the 3D solid created from the shell entity, as you cannot create associative views and sections from a solid in construction line format.

You canplace, modify and labelthe reinforcement without any restrictions. You can create schemas, legends andreportsas usual.




Download PDF  FAQ_EN_Shell_module_no_longer_available.pdf
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