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Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 01.10.2020
12 user(s) found this FAQ helpful

Question:

A new computer is to replace the existing one.
How can I transfer the existing data and settings of the existing Allplan installation to the new computer?



Solution:

Please note that this solution only works with stand-alone versions.
Install the same version of Allplan on the new computer and transfer the data as follows:

1st - transferring the data:
Transfer the following folders from the old computer to the new one:
Project folder (PRJ)
Office standard folder (STD) and
User folder (USR)

You can determine the path to these folders on both the new computer and the old computer as follows:
Services application->Service->Hotline Tools->Showcfg: shows system variables ->OK
You can find the paths to the folders after PRJ, STD and USR.

2nd - transferring the toolbar configuration:
Export the configurations from the old computer by clicking View -> Toolbars -> Customize... -> Export...
You can then import the configurations to the new computer by clicking View -> Toolbars -> Customize... -> Import...

Download PDF  FAQ_EN_Installation_on_a_new_computer_with_data_tran...
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 01.10.2020
3 user(s) found this FAQ helpful

Question:

What are the differences between a major release, a service release and a hotfix?



Answer:

Major release

The major release is the first release of a new version.
You can download it from the homepage.

Download:
www.connect.allplan.com -> Download -> Software packages
(requires login details for Allplan Connect)

Name (example):
Allplan 2015


Service release

A service release is a collection of improvements to the program, including all the service releases and hotfixes that have been released until now. In addition to improvements, it may also include new features.
You can also use a service release for a new installation or an upgrade (from a previous version).
You can download it from the homepage.
New customers get it as a DVD. Serviceplus customers get it on request.
In addition, they automatically get information about service releases.

Download:
www.connect.allplan.com -> Download -> Software packages
(requires login details for Allplan Connect)

Name (example):
Allplan 2015-1


Hotfix

A hotfix is an improvement to the program that will automatically be installed by Allplan Update.
The basis for the installation is a specific major release or service release.
Hotfixes are installed one after the other in the correct order, that is to say, first Hotfix 2015-1-1 and then Hotfix 2015-1-2.

Allplan automatically installs available hotfixes when it starts.

You can find more information on hotfixes in the following FAQ:
https://connect.allplan.com/en/faqid/20101203111503.html




Tip:

Install program updates as soon as they are available.

Download PDF  FAQ_EN_Program_updates.pdf
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Last modified: 17.10.2019
5 user(s) found this FAQ helpful

Allplan from version 2011

Parts of Allplan 2011 have been reprogrammed and are completely new. Allplan uses a graphics library, which has been developed especially for CAD programs and visualization tasks. Depending on the data type and application, the display speed of Allplan is much higher than that of earlier versions, and refresh operations are considerably shorter. What's more, you can create hidden line images in real time.
This new technology is not a one-to-one implementation of the software-based solution in the previous version. Instead, a hardware-based approach is used. When it comes to data processing, the graphics card takes on much of the work. The different behavior of these two technologies that may occur in some parts is inherent. Therefore, the resulting display and refresh operations may differ slightly from what you are used to.



General graphics card requirements for Allplan

To fully exploit hardware acceleration capabilities, you require an Open GL 2.0 and DirectX10 (chip-based) compatible graphics card with 512 MB or more memory. Although Windows XP does not support DirectX10, Allplan only requires the chip-based support of the graphics card to manage the graphics library. OpenGL 2.0 is used in 2D and in visualization windows. These changes employ the latest technology in graphic display, so selecting a capable graphics card, and using the proper drivers is essential.

For more information on graphics card specifications, go to:

http://en.wikipedia.org/wiki/Comparison_of_AMD_graphics_processing_units
http://en.wikipedia.org/wiki/Comparison_of_NVIDIA_graphics_processing_units#Quadro)



Professional graphics cards versus Consumer-Level cards

Graphic card manufacturers typically have different product lines targeted for "gamers" and "professional users". While the hardware setup is very similar in case of both cards, there are key differences in their firmware and driver. "Consumer-Level cards" (such as Nvidia GeForce and AMD/ATI Radeon) are optimized for 3D games and technologically designed for DirectX10, as speed is more important than image quality.
Typically a 3D model in a game contains a low number of polygons with textures applied to them, while in CAD applications polygon count is high, and the image quality of wireframe models or shaded models is more important than navigation speed. Also, professional cards' memory usage is optimized for using multiple application windows, while in gaming this is not relevant.
Another key difference between the two product lines is the way they are delivered and supported. Professional cards (such as Nvidia Quadro and AMD/ATI FireGL/PRO) are built according to the video chip manufacturer's references, so you can always be sure that the driver delivered by the video chip manufacturer (such as Nvidia or AMD/ATI) fits your card.
The manufacturers of Consumer-Level cards (such as ASUS, Sapphire, Gigabyte, PNY and so on) may diverge from the chip manufacturer's references, so their drivers may not be compatible with the chip manufacturer's reference driver. Also, the product life cycle and driver release cycles are much shorter in case of gaming cards, usually 6 months up to 1 year at most and a 1-year warranty period maximum.

Example: comparison of graphics cards

Consumer-Level cards
Professional graphics cards / workstation
Products
Radeon
FireMV
FireGL/Pro
Mobility FireGL/Pro
Markets
  • Private customers: desktop systems and notebook systems
  • Corporate desktop systems
  • Corporate CAD and DCC desktop systems and notebook systems
Applications
  • Home/office publishing, productivity, multimedia, games, Internet
  • Finance, clearance, logistics, airport information displays
  • CAD/CAM/CAE, AEC, DCC, GIS, MI, visual simulation, scientific research/imaging
Certification
  • WHQL certification
  • Industrial applications
  • WHQL certification
  • Professional 3D applications
  • WHQL certification
Operating
systems
  • Windows 98SE / Me / XP
  • Windows Vista,
    Windows 7
  • Windows XP, XP64,Vista, Vista 64, Windows 7, Windows 7 64
  • Linux
Drivers
  • Optimized for DirectX
  • Basic Open GL
  • Optimized and designed for DirectX
  • Optimized and advanced Open GL
Life cycle
  • Available for 1 year on average
  • Available for 2-3 years on average
Support
  • Basic, private customers
  • Direct access to dedicated support by trained technicians
Warranty
  • 1 year
  • 3 years with replacementof components




Professional graphics cards versus Consumer-Level cards

Professional graphics cards differ considerably from "Consumer-Level cards" for private users with regard to specific market segments with special requirements:

  • Extensive application tests and certifications with CAD providers
  • Optimized and advanced support for API as well as further developments
  • Longer product life cycles and availability
  • Direct product support
  • Longer warranty period


Nemetschek Allplan GmbH cooperates with Nvidia und AMD to test graphics card drivers for the Nvidia FX Quadro/ Quadro and AMD/ATI FireGL/ Fire Pro series. These product lines are tested, certified and recommended for Allplan by Nemetschek Allplan Systems GmbH.

For more information on certified graphics cards, go to:

www.nemetschek.eu/info/grafikkarten
www.nemetschek.eu/info/graphiccards

There are four different categories and areas:

Graphics cardApplicationQuality testsStatus
Gaming graphics cards3D GamesTested / not testedNot recommended
    
Professional graphics cards3D basisCertified and recommendedEnd of life
    
Professional graphics cards3D performanceCertified and recommendedEnd of life
    
Professional graphics cards3D high performanceCertified and recommendedEnd of life




Recommended graphics cards for laptops (Windows)

For reasons detailed above, we cannot recommend any specific card and driver combination for laptops. However, there are professional graphics cards available for high-end laptops such as NVidia FX Quadro & Quadro NVidia "M" or AMD/ATI FireGL & FirePro "Mobility".
These graphics cards are just as good as their desktop counterparts.
Laptops with Consumer-Level cards have been tested only briefly and cannot be recommended. We have had bad experience with on-board Intel graphics cards.



Graphics cards drivers for Apple Macintosh

Since Macs come with a default graphics card (on-board or gaming), and the drivers are bundled with system updates, we cannot recommend a specific card.
Graphics cards for MacOsX 10.6 (Leopard) or later and Boot Camp support Open GL 2.0 and DirectX10. Currently, there is only one series that is equipped with a professional graphics card: Mac Pro with NVidia FX4800 for Mac.


Notes for Allplan and Macintosh:

  • There is no provision for a direct installation under Macintosh.
  • Access to Windows must be straight from the Boot Camp installation.
  • For performance reasons, Parallels Desktop cannot be used in conjunction with Nemetschek Allplan.


We kindly ask you to understand that Nemetschek Allplan cannot provide support for Boot Camp installations.



Installing graphics cards drivers (Windows)

Graphics cards only work properly if they have a hardware provider supplied driver (not system built-in driver) installed correctly. It may happen that remnants of a previous installation interfere with the current driver installation. If you experience display issues with the drivers listed below, please "clean-install" the driver again. "Clean-install" means removing all previous driver files before installing a new driver. Unfortunately, a simple uninstall may not efficiently remove all components of a driver. There are tools that can do it, like ATI's cat uninstaller or third-party tools like driver cleaner or driver cleaner pro 1.5.



Graphics card drivers for laptops (Windows)

In most cases, graphic card drivers for laptops are supplied by the laptop manufacturer, and graphic card provider supplied drivers will not install on laptops. This makes it practically impossible for us to test laptop graphics cards. If you are experiencing display issues with your laptop, and your supplier does not offer you a driver update, you might try - at your own risk - to tweak a desktop driver to work on your laptop. Note that this is obviously not encouraged by your laptop supplier.

Download PDF  FAQ_EN_Graphics_cards_for_Allplan.pdf
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014  | Last modified: 25.11.2019
4 user(s) found this FAQ helpful

Question:

How can I permanently change the path settings presented for selection in specific tools (save, import)?



Answer:

When you save, import and export elements or files, Allplan automatically proposes a specific folder where the data is saved or taken from.
You can specify which Allplan file type is saved in which folder. These folders are automatically presented in the "Save" dialog box of the relevant file type. However, you can change them at any time.

To set this proposed folder on an individual basis, do the following:
Select the Tools menu ->Options... -> Desktop environment(Allplan 2009 and earlier: Tools -> Options... -> Global Options-> "Settings"tab).

You can click thePAah setting sbutton to the right of Folders for savingto define defaults. You can choose Project, Private, Custom or Last for the path setting:

  • Project: the file type is saved in the current project (not available for NDW and NPL files).
  • Private: the file type is saved in the user's private project.
  • Custom: you can specify any folder for the file type. To select the folder, click the path displayed in the Folder column and enter a new path or click ... in the Browse column and select the path in a dialog box.
  • Last: the file type is saved in the path you selected last.
Download PDF  FAQ_EN_Default_path_settings.pdf
Version:  Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Last modified: 15.11.2017
1 user(s) found this FAQ helpful

Question:

How can I update cross-section catalogs or install country-specific cross-section catalogs in Allplan 2011 and later?



Answer:

To install and save cross-section catalogs in Allplan 2011 and later, select Tools -> Defaults -> Cross-Section Catalogs. A dialog box opens. You can find a folder symbol and a disk symbol at bottom left.

To install cross-section catalogs, use the folder symbol. Another dialog opens, where you can select the cross-section catalog file you want to install. Select the file to be installed and click "Open" to confirm. This installs the corresponding cross-section catalog, which you can now use in Allplan.
To install country-specific cross-section catalogs, select the "Ing" folder, which was created when you installed Allplan. You can find it in the Allplan installation path (e.g., c:\Nemetschek\Allplan 201x\New\Ing - more information on the Allplan installation path is provided below in the "Notes" section).
This folder includes the country-specify cross-section catalog files.

To save a custom cross-section catalog, use the disk symbol. Another dialog opens, where you can select any folder to save the cross-section catalogs currently used in Allplan.



Note:

To update cross-section catalogs, you may need administrator privileges. If necessary, log on as an administrator before you start the update.

To use the cross-section catalogs for a specific project only, set the path settings for the cross-section catalogs of this project to project before you install the cross-section catalogs. In Allplan, open the "File" menu and select "Open Project..." Click the corresponding project with the right mouse button. Select "Properties". A dialog box opens. In the "Path settings" area, set the "Bar and mesh cross-section catalogs" to "Project".

To determine the path where Allplan is installed, use the Services application and select Service -> Hotline Tools-> showcfg. The Services application window shows the path of the Allplan installation folder.

The following abbreviations are used for the country-specific cross-section catalogs in the file names (axyzqusr.txt):
aut Austria
bel Belgium
bra Brazil
bul Bulgaria
deu Germany
eng England
fra France
hol Holland
hrv Croatia
ita Italy
kor Korea
pol Poland
rum Romania
rus Russia
slk Slovakia
svn Slovenia
swi Switzerland
tch Czech Republic
ung Hungary
usa USA

Download PDF  FAQ_EN_Updating_cross-section_catalogs_(Allplan_2011...
Version:  Allplan 2019  | Last modified: 08.05.2019
3 user(s) found this FAQ helpful

Question:

What license issues do I need to consider when upgrading from Allplan 2016/2017/2018 to Allplan 2019?


Answer:

Installation options during Setups

First-time installation with copying data (default): this option copies and converts the data of the previous version to the new version. You can choose to transfer projects, too. This option does not change the previous version.
Upgrade: this option also transfers the data to the new version. However, you can no longer use the previous version after upgrading.
First-time installation: this option installs Allplan 2019 in parallel to the version you are running. However, your data will neither be transferred nor converted. You can find more information in the help. Just press F1 during Setup.


Depending on the licensing system you use, you need to consider different points.

1. Upgrade Allplan 2019 – stand-alone workstation
The license for Allplan 2019 updates automatically. Start Setup and follow the instructions displayed. When you are prompted to choose the license configuration, select Use active license. Follow the installation instructions.
Note: The licenses only update automatically when you upgrade. To install Allplan 2019 on a new computer, please read on connect.allplan.com/license within the menu item Information on Installation and Licensing the instructions Transferring license to a new computer.
You can find your Product Key in Allplan Connect as usual. Go to: connect.allplan.com/license

2. Upgrading Allplan 2019 with a license server
Start by updating your license(s) at the license server. After this, upgrade the clients. To do this, start the License Settings program on the server. Click License Activation on the left, and then click the license you want to update. Click Update License.

After updating your license(s) you can upgrade Allplan at the clients. Start Allplan Setup and follow the instructions displayed. The license server license will be detected automatically on the network. When you are prompted to choose the license configuration, select Use active license. Follow the installation instructions.

Add-on: If your license server displays a detailed version number (build ID) directly in the lower left corner of the program License Settings, it is usually compatible with the new version and does not need to be updated. You only need to update the license(s).
If you still want to update your license server, download the software for the license server from the Allplan Connect service portal. Detailed instructions can be found at connect.allplan.com/license under the menu item Information on installation and Licensing' and the instructions 'Updating license server and licenses'.

Note: You can update the licenses only at a license server you have already installed. If you want to switch to Allplan 2019 and move the license server to a new server, please read on
connect.allplan.com/license within the menu item Information on Installation and Licensing the
instructions Moving license server to a new server.
You can find your Product Key in Allplan Connect as usual. Go to: connect.allplan.com/license


Downloading licenses from Allplan Connect

You can also obtain your activation codes for Allplan 2019 IBD in the Allplan Connect service portal.
To do this, click Profile > License Management.

You can only use this function as an administrator.


License for Allplan Allfa 2018

You will get your license by mail from customercare@allplan.com. So that we can create the license for you, please send us your IP address or the Host ID of the Allfa database server (Oracle).

Download PDF  FAQ_EN_How_to_handle_licenses_when_upgrading_to_Allp...
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018  | Last modified: 28.01.2020
1 user(s) found this FAQ helpful

Question:

Why is Allplan running so slow?


Answer:

Check the following points:

1. Current version
Make sure you work with the current Allplan version.

  • Do the following or ask your system administrator to do this:
    Open Allplan and click the ‘?’ icon in the upper right-hand corner. Click ‘Update Allplan’.
    Select 'Find now'. If Allplan finds updates or hotfixes, download the installation packages.
  • Deactivate the virus scanner while your are installing updates or hotfixes. This might require administrator privileges. Contact your system administrator if you have problems.
  • Right-click the Allplan icon on the desktop. A shortcut menu opens.
    Select ‘Run as administrator’ and click ‘Yes’ to confirm the following message.
    As a result, Windows security settings do not block the installation.



2. System requirements:
Check the hardware and software required for your Allplan computer.

2.a)Download and run the system test.
Check the notes.
https://www.allplan.com/de/system/systemvoraussetzungen/

2.b)Check the Allplan system requirements:
https://www.allplan.com/de/system/systemvoraussetzungen/

2.c)You can find information about graphics cards at
https://connect.allplan.com/de/support/grafikkarten.html

2.d)You can find server operating systems you can use for the central file storage of Allplan at
https://connect.allplan.com/en/faqid/20140924094923.html


3. Hotline tools:
Start the Services application, open the ‘Service’ menu and select ‘Hotline Tools’. To save your settings, select the following tools.

- savestd: Saves user defaults.
- savereg: Saves CAD registry settings.

Start the Services application, open the ‘Service’ menu and select the following ‘Hotline Tools’:

- cleanup: Initializes the display.
- cleanstd: Resets CAD defaults.
- cleanreg: Resets CAD registry settings.

Check whether this has solved the problems.
If this is not so, restore the settings you just saved. To do this, start the Services application, open the ‘Service’ menu and select the following ‘Hotline Tools’:
- reststd: Restores saved user defaults.
- restreg: Restores CAD registry settings.


4. Color scheme selected in Allplan:
Start Allplan, open the ‘View’ menu, point to ‘Toolbars’ and select ‘Customize User Interface’. Open the ‘Customize’ tab and set ‘Color scheme and icon design’ to ‘Windows’.


5. Check the availability of all projects that are not online (if you use Workgroup Manager):
Start Allplan, open the ‘File’ menu and select ‘New Project, Open Project’. Deactivate ‘Check availability of all offline projects’.


6. Virus scanner
Check whether an anti-virus program is running in the background of the computer or server.
If so, reduce protection to "programs only".

Scanning "all files" can take a long time, considerably slowing down your computer when you switch between projects or exit the program.
You can exclude the Allplan installation folders from real-time scanning.When you start the Services application, you can see a list of the folders to be excluded.
You can find more information at
https://connect.allplan.com/en/faqid/20091126145752.html
Changes in the settings of the virus scanner only come into effect when you re-start the computer.


7. Aero desktop effects
Deactivate the Aero desktop effects of Windows.
To do this, open the Control Panel, select ‘Ease of Access’ and go to the ‘Make things on the screen easier to see’ area.
Select the ‘Turn off all unnecessary animations (when possible)’ option.


8. Name resolution on the network
If Allplan takes several minutes to start, name resolution on the network may not work.
To check this, do the following:
Right-click the Windows Start Button, select ‘Run’, type in ‘cmd’, click OK, type in ‘Nslookup’ and press ENTER.
Go to the line following the > character, type in the name of the Allplan data server and press ENTER.
The reply starts with the name and address of the server providing name resolution.
You can find the name and address of the Allplan data server in the second group.
If problems occur, contact your network administrator and ask him or her to configure name resolution correctly.


9. Speed of Allplan projects
Check whether some Allplan projects are slower than other Allplan projects.
Start with the empty project and check whether it is slow too.
After this, select any other Allplan project.

If it is only the current project that is slow, the problem may be caused by the data of the current project.
In this case, the data of this project must be analyzed in detail.
Contact technical support.


10. Network: checking out Allplan using Workgroup Manager
If you use Allplan with Workgroup Manager, you can check whether the problems are caused by the network. To do this, check out the workstation with the project in question and use the project on the local Allplan workstation.
You can find detailed information on checking out an Allplan workstation using Workgroup Manager in the
Services application. Open the ‘Help’ and select ‘Workgroup Manager’.

After you have checked out the workstation, Allplan no longer accesses the central file storage of the server.
If this has solved the problems, they are caused by the network. In this case, the network must be checked in detail.
Contact your network administrator and ask him or her to do this.

If the project is still slow, the problem may be caused by the data of the current project.
In this case, the data of this project must be analyzed in detail.
Contact technical support.


11. Log files and system information files
If all the points above do not solve the problems, technical support requires more system information about the computer running Allplan.

  • So, we would be grateful if you could send us a support request (Allplan Hotinfo with Allplan logging).
    To create a support request, start the Services application, open the ‘Service’ menu and select ‘Create support request (Hotinfo)’.
    Several dialog boxes open. Select ‘Technical Support Allplan’ and ‘Enquiry with Allplan logging’. Enter all the data required. Finally, click ‘Finish’.
    Another dialog box opens, prompting you to start Allplan. Click the ‘Start Allplan’ button.
    Allplan starts, logging all processes.
    Try to reproduce the problem as exactly as possible.
    Exit Allplan as soon as possible, reducing the data in the log file to a minimum.
    Then click ‘Next’ to generate the support request with the log file.
    You can find more information about Hotinfo at
    https://connect.allplan.com/en/faqid/20140528094911.html
  • To analyze the Windows system environment, we would ask you to send us the logs created by Windows Event Viewer of your computer.
    To start Windows Event Viewer, right-click the Windows Start Button, select ‘Run’ and type in ‘eventvwr.msc’.
    You can also type in ‘Event Viewer’ in the search box of Windows. This displays the link file to the Windows event logs.
    Using Event Viewer, create *.evtx files for the application log and the system log in the ‘Windows Logs’ area and for the ‘Administrative Events’ log in the ‘Custom Views’ area.


Please send us the files.

Download PDF  FAQ_EN_Allplan_is_running_slow.pdf
Version:  Allplan 2020  | Last modified: 24.10.2019
5 user(s) found this FAQ helpful

Question:

What license issues do I need to consider when upgrading from Allplan 2017/2018/2019 to Allplan 2020?


Answer:

Installation options during Setups

First-time installation with copying data (default): this option copies and converts the data of the previous version to the new version. You can choose to transfer projects, too. This option does not change the previous version.
Upgrade: this option also transfers the data to the new version. However, you can no longer use the previous version after upgrading.
First-time installation: this option installs Allplan 2020 parallel to the version you are running. However, your data will neither be transferred nor converted. You can find more information in the help. Just press F1 during Setup.


Depending on the licensing system you use, you need to consider different points.

1. Upgrade Allplan 2020 – stand-alone workstation

The license for Allplan 2020 updates automatically. Start Setup and follow the instructions displayed. When you are prompted to choose the license configuration, select Use active license. Follow the installation instructions.

Note:
The licenses only update automatically when you upgrade. To install Allplan 2020 on a new computer, please read on connect.allplan.com/license within the menu item Information on Installation and Licensing the instructions Transferring license to a new computer.
You can find your Product Key in Allplan Connect as usual. Go to: connect.allplan.com/license


2. Upgrading Allplan 2020 with a license server


Start by updating your license(s) at the license server. After this, upgrade the clients. To do this, start the License Settings program on the server. Click License Activation on the left, and then click the license you want to update. Click Update License.

After updating your license(s) you can upgrade Allplan at the clients. Start Allplan Setup and follow the instructions displayed. The license server license will be detected automatically on the network. When you are prompted to choose the license configuration, select Use active license. Follow the installation instructions.

NOTE: If your license server displays a detailed version number (build ID) directly in the lower left corner of the program License Settings, it is usually compatible with the new version and does not need to be updated. You only need to update the license(s).
If you still want to update your license server, download the software for the license server from the Allplan Connect service portal. Detailed instructions can be found at connect.allplan.com/license under the menu item Information on installation and Licensing' and the instructions 'Updating license server and licenses'.

Note: You can update the licenses only at a license server you have already installed. If you want to switch to Allplan 2020 and move the license server to a new server, please read on
connect.allplan.com/license within the menu item Information on Installation and Licensing the
instructions Moving license server to a new server.
You can find your Product Key in Allplan Connect as usual. Go to: connect.allplan.com/license


Downloading licenses from Allplan Connect

You can also obtain your activation codes for Allplan 2020 IBD in the Allplan Connect service portal.
To do this, click Profile > License Management.

You can only use this function as an administrator.


License for Allplan Allfa 2019

You will get your license by mail from customercare@allplan.com. So that we can create the license for you, please send us your IP address or the Host ID of the Allfa database server (Oracle).

Download PDF  FAQ_EN_How_to_handle_licenses_when_upgrading_to_Allp...
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 30.09.2020
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Question:

How can the program "Codemeter Control Center" be installed manually.


Answer:

Exit Allplan.

A current and released version of "Codemeter Control Center" can be downloaded from the following link.

https://webdrive.allplan.com/s/4LrjrymoxESzC6p

The program is located in the folder.
/Allgemein/Wibu/

(Click on the three dots to the right of the file size and select download)


Start the file "CodemeterRuntime.exe" bypassing the user account control. To install, activate the file with the right mouse button and select "Run as administrator".
Confirm all messages in the setup, as well as the default settings with 'Next'.
Codemeter Control Center will then be installed.


Note:
If you are using an Allplan license server, the Codemeter Control Center program is not only available on every Allplan client, but also on the server running the Allplan license server.
Install Codemeter Runtime on your license server in the same way.
Please also note the following instructions for the license server.
https://connect.allplan.com/en/faqid/20200925120630.html

Download PDF  FAQ_EN_Install_Codemeter_Control_Center_manually.pdf...
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 30.09.2020
1 user(s) found this FAQ helpful

What are the advantages of the new licensing method?

  • Better protection; easier to use (for example, when you want to transfer the license to a different computer).


What is the Product Key?

  • The Product Key is a unique, 26-digit character string. You can use it to activate a license for Allplan.


How do I get my Product Key(s)?


How do I transfer my activated license to a different computer or to a new computer?

  • Before you can transfer the license to a different computer, you first have to return the license on the computer where you originally activated it. Then you can enter the Product Key on a different computer, activating the license there. For more information, go to https://connect.allplan.com/en/faqid/20150618131629.html


How do install Allplan or activate my license on a computer without Internet access?

  • The easiest way to activate and return Allplan licenses is to do this online. In other words, the computer has Internet access. However, you can also activate Allplan on a computer without Internet access. For more information, go to https://connect.allplan.com/en/faqid/20150618131413.html


How can I update a license (for example, after I have purchased an additional option)?


Can I still use hardlocks?

  • No, you can't. Allplan 2016 no longer supports hardlocks.


How do I install Allplan as a trial version?

  • Download Allplan 2016 from Allplan Connect. You will receive the Product Key for the trial version by email.



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