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Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 01.10.2020
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Question:

How can I install a hotfix?


Answer:

Allplan automatically downloads hotfixes and installs them the next time you start Allplan.
To define settings in Allplan, open the ? menu and select Update Allplan.

Click the Find now button to find updates and install them the next time you start Allplan.


Notes:

1. Downloading hotfixes manually

You can also download hotfixes manually.
Open our homepage
(http://www.connect.allplan.com) and select
Downloads.

The current hotfix and previous hotfixes are available for download.
Before you can download data, you must log in to Allplan Connect


2. Installing hotfixes downloaded manually

You can install the hotfixes downloaded by double-clicking the file. Make sure both Allplan and the Services application are closed.
Hotfixes are installed one after the other in the correct order. In other words, you must download and install Hotfix 2014-1-1 before you can install Hotfix 2014-1-2.


3. Working with Workgroup Manager

If you work with Workgroup Manager and another user has already downloaded the hotfix, you can see the following message:

There are currently no updates available.

In tis case, the hotfix is in the Downloadfolder on the server. In Allplan select ?-> Update Allplan. Choose one of the following options to install the hotfix the next time you start Allplan:

  • Install updates automatically-> the next time you start Allplan, the program will install the hotfix without asking you again.
  • Download updates, install manually (recommended)-> the next time you start Allplan, a dialog box opens and you can decide whether you want to install the hotfix.


The default setting is
'Download updates, install manually (recommended)'.

Download PDF  FAQ_EN_Installing_hotfixes.pdf
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 30.09.2020
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Question:

How can I make several projects available to users when Workgroup Manager is installed?



Answer:

You can make several projects available to a user or define a user as the project owner of several projects.

Do the following:

First, log in as the Allplan administrator.
If necessary, set up an Allplan user for the new Windows user: Services application -> Workgroup Manager -> Configuration -> Add a user
(Allplan 2014 and later:Services application -> Workgroup Manager ->Administer users)

Start Allplan and then ProjectPilot by clicking
File -> ProjectPilot

Open the Projects folder in the area on the left.
You can see all the projects in the Contents of "Projects" area on the right.

a. Making several projects available to users:
In the area on the right, select the projects to which you want to add users or from which you want to remove users (CTRL or SHIFT key or use a selection rectangle).

Click one of the selected projects with the mouse button. On the shortcut menu, click
Add / remove authorized users...
The Add / Remove Authorized Usersdialog box opens.

Select the users you want to add to or remove from the selected projects.
Note:
The user list displayed only helps you select users. It does not list all the authorized users currently assigned to projects.

Click Addor Remove.
This adds or removes the selected users to or from the selected projects. Whether users you have already added to a project are added again is irrelevant. The same applies if you remove users you have never added to a project.

b. Defining a project owner for several projects
In the area on the right, select the projects for which you want to define the owner (CTRL or SHIFT key).

Click one of the selected projects with the mouse button. On the shortcut menu, click
Change project owner...
The Define Owner dialog box opens.

Select the user you want to define as the owner of the selected projects.
Note: The user list displayed helps you select users. You can define only one user as the owner.

Click OK.

c. Defining a project owner for a project or making a project available to several users(also applies to earlier versions):
In ProjectPilot in the area on the right, click the relevant project with the right mouse button. On the shortcut menu, click Properties.
The Properties for <project name>dialog box opens. Switch to the Security tab and define the owner and the authorized users.



Note:

You can add or remove project users or define the project owner only if the projects in question are in the current Allplan format.

Download PDF  FAQ_EN_Making_several_projects_available_to_users.pd...
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 30.09.2020
7 user(s) found this FAQ helpful

Question:

I have renewed my license or purchased an additional option or additional licenses for a license server license. How can I update the license?


Answer:

If you have purchased an additional option, such as terrain, or additional licenses for a license server license, you have to update your license to include this new option.

To update a license

License for a stand-alone workstation:

  • Open the 'License settings' dialog box: Services application -> Utilities -> License settings
  • Click License activationon the left. Then click the license you want to update.
  • The 'Update license' button is no longer grayed out.
  • Click Update license.


On the license server:

  • Start the License Settingsprogram on the server.
  • Click License activationon the left. Then click the license you want to update.
  • The 'Update license' button is no longer grayed out.
  • Click Update license.


Note:
Check the version of the license server. You can find detailed information on the version (Build-ID) at bottom left in the License Settings program.
Make sure the version of the license server you use is at least 1.614.x.x. If you cannot see the Build-ID, you work with an older license server.
If this is so, update the license server. Download the software for the license server from Allplan Connect or from our FTP server:

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2017/DoWn-License_Server_Setup.zip

Download PDF  FAQ_EN_Updating_license.pdf
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012  | Last modified: 30.01.2020
1 user(s) found this FAQ helpful

Task:

You have installed Allplan on several local workstations. Now you want to change the installation so that you can access a common network drive.



Note:

Before you switch to a network installation, it is essential that you back up all the data of all the workstations.
We strongly recommend that you take advantage of the expertise of Nemetschek’s technical support staff. We are happy to help you!



Solution:

The following description shows how to change several workstations where Allplan is installed locally and the project data is also stored locally on each computer to workstations with a common network drive without Workgroup Manager.

1st - getting ready
Choose one of the workstations where you will install all the projects and the office standard (hereinafter referred to as the main workstation).
First, move all the projects to the main workstation.

1.a: copying resources into projects
To make sure that the projects in your office have a uniform appearance, change the path settings for the projects&apos; resources to &apos;Project&apos;.
Make the following setting for each project:
Allplan -> File menu -> ProjectPilot - Admin -> select the individual projects one after the other -> right mouse button -> Properties -> Settings tab
Set the path settings for &apos;Pen and line definitions&apos;, &apos;Fonts&apos;, &apos;Patterns, hatching styles, area styles&apos;, &apos;Bar and mesh cross-section catalogs&apos;, &apos;Layer structures, line styles, drawing types&apos; and &apos;Attributes proposed&apos; from &apos;Office&apos; to &apos;Project&apos;, if necessary.
The corresponding elements are copied from the office standard directly to the project. This ensures that the project settings stay the same even when you copy the project to the new server with the new office standard.

1.b: same folder name as project name
Open the &apos;General&apos; tab and select the &apos;Same folder name as project name&apos; setting if you want to proceed as described in 2b.

1.c: pen color ("Color stands for pen")
The pen color for the "Color stands for pen" setting is a user-specific setting that is not saved in the project but in the user folder (...\Usr).

2.a: backing up projects of the individual workstations and importing them to the main workstation (recommended method):
Back up the individual projects. To do this, open the Services application and select Data Backup -> Create -> Entire folders -> Projects.
You can back up several projects in a single operation.
Before you start, specify the backup folder on the network or on the local hard disk: Services application -> Configuration -> Backup path ->Browse for Folder.

The next step is to import the saved projects to the main workstation.To do this, open theServices application -> Data Backup -> Import -> Projects Before you import the individual projects, you can create new Allplan projects at the main computer. As an alternative, you can also create a new project during the import.

2.b: backing up projects of the individual workstations and importing them to the main workstation (special approach):
This approach should only be used with good reason for exceptional cases as it requires in-depth knowledge of Windows.
With this method, Windows Explorer is used to import the projects to the main workstation.
If some project names exist twice, you need to rename these projects before you back them up.

You can then rename the existing &apos;project.dat&apos; file in the Prj folder of the main workstation.
Next, select the Services application -> Service -> Hotline Tools -> reorg -> Restore project management file.
The system creates a new project administration file (project.dat), which should list all projects with names.

Now the main workstation contains the latest version of all the projects of the office.

3rd - merging project defaults
Open ProjectPilot at the individual workstations and copy the elements you want to transfer (symbols, smart symbols, lists, schedules, and so on) to the external path. Of course, you can set the external path to a common network folder that can be accessed by all workstations.
Next, open ProjectPilot at the main workstation and copy the contents of the external path to the office standard.

4th - data backup

  • Back up the projects, office standard and user settings at the main workstation:
    You can also copy the ..\prj (projects), ..\std (office standard) and ..\usr (user folder) paths to a backup folder (Nemsic, for example) on the hard disk.
  • In addition, you need to back up the ..\usr\local folder at every stand-alone computer.
  • Export the user interface setting of each user to a file: Allplan -> Tools - > Customize .... -> Export...


5th - uninstalling
Remove Allplan from all workstations.

6th - reinstalling
Before you install the same version again, create and share a folder (Nemdata, for example) on the future data server. Create a subfolder - Allplan - in this folder.

The next step is to reinstall the same version on all the workstations.

Specify the following installation paths:
Program folder:
local (C:\Programs\Nemetschek\Allplan, for example)
Central file storage folder:
Browse -> Network...
Find the sharedNemdata folder and select the Allplan folder.

After this, start installing.

7th - testing the start and restoring the backup
After the installation (check whether Allplan starts), copy the ..\prj and ..\std folders you backed up from the main workstation to the new ...\Nemdata\Allplan server folder.

Next, use Windows Explorer to copy the contents of the former user folder (…\usr\local) of the stand-alone workstation to the new user folder of the computer you just installed.

8th - updating the project administration file
Go to the project.datfile in the ...\Nemdata\Allplan\Prjfolder and rename itproject.alt.After this, do the following:
Services application -> Service -> Hotline Tools -> reorg -> Restore project management file.

9th - summary
Now all the workstations access a common network drive with the same project pool and office standard.
With this type of installation, only one user can access a project at any one time. If several users are to work on a project at the same time, you need to install Workgroup Manager.

Download PDF  FAQ_EN_Switching_from_single_installation_to_network...
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017  | Last modified: 27.11.2020
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Question:

Can I "automate" the installation of Allplan?


Answer:

You can install Allplan 2017 in silent mode. This installation mode is fully automatic; you do not need to enter anything. Silent installation is particularly useful if you want to install Allplan 2017 with the same settings on a large number of workstations on a network.

Requirements for installing in silent mode:

Pay attention to the different licensing types!

Licensing for stand-alone workstations:
Make sure you have not yet activated a license on the computer where you want to record silent installation. Use the Viewer option for recording.

After having installed all computers in silent mode, you must use the Product Key to activate the license locally on each computer.
To activate the license after installation:

  • Open the &apos;License settings&apos; dialog box: Services application -> Utilities -> License settings
  • Click License activationon the left.
  • Enter your Product Key.
  • Click Activate license.


Using a license server:

  • The clients take the licenses from a license server.
  • The license server is installed.
  • The license of the license server is activated.

For more information on the license server, go to https://connect.allplan.com/en/faqid/20150618084450.html
Use the Use active licenseoption for recording.

Setup writes the license settings to the %AppData%\Nemetschek\Lic3.ini file.You must distribute this file to all computers.


Some more tips:

  • Before you start installing, unzip the Allplan installation package (for example, using the 7_Zip program). Make sure this package is in a folder that can be accessed by all clients you want to install.
  • Start the command prompt for running the setup program always as a local administrator. To do this, open the shortcut menu and select "Run as administrator". Make sure you always start the command prompt from the correct folder.
  • Setup will automatically install any Microsoft components required by Allplan such as Microsoft .NET-Framework or Microsoft Report Viewer without prompting you to confirm.




Preparing to install in silent mode

To record and run silent installation, you need the installation files of Allplan 2017.
Installing in silent mode involves three steps:

Creating the log file for installing in silent mode

Start by installing Allplan 2017 with the /r option on a typical workstation. During installation, Setup automatically writes all entries to a log file named setup.iss. You can then use this file to install the program on the other workstations.

Installing in silent mode

Next, install Allplan 2017 with the /s option on all other workstations. Installation is based on the setup.iss log file you created in the first step.

Checking the installation

Finally, you should check the setup.log file, which was created automatically during setup, to see whether everything was installed correctly.

Note: When installing in silent mode, Setup usually uses the same setup.iss file to install the program on all workstations. However, you can edit some settings of the setup.iss file if you want to adjust paths. You can find more information in the help; see Adjusting the setup.iss filehttp://help.allplan.com/Allplan/2017-0/1031/Allplan/index.htm#331.htm


To install Allplan in silent mode, do the following:

Install .NET 4.6
Silent setup requires you to install .NET 4.6 in advance. The reason for this is that you have to reboot the computer after installation of .NET 4.6. This reboot would interrupt silent installation.


After you have downloaded the installation files, you must unzip these files before you can use them to install in silent mode.

  • Unzip the zip file downloaded. This results in an .exe file (for example, Allplan 2017-0-5-cad.exe).
  • Then unzip this .exe file using an appropriate program (for example, 7_Zip) and save the resulting file to any folder. You can now use the command prompt to start Setup.exe for recording.



1. Sample installation:
Start by creating a record file. To do this, run setup with the settings you need. You only need to do this once.

Use the command prompt to start this installation with the "/r" option (for record):

To run the setup program, open the command prompt as a local administrator and type the following:
setup.exe /r

Setup starts and runs as usual.

Stand-alone license:
When you are prompted to choose the license configuration, select the Use vieweroption.
License server:
When you are prompted to choose the license configuration, select the Use active licenseoption.


Setup logs the entire installation process, writing everything to the setup.iss file.

If you want, you can change the name and folder of this file:

setup.exe /r /f1<folder>:\Setup.iss
For example,
setup.exe /r /f1c:\Setup.iss
This saves the file directly to C:\.

Be careful:
There must not be any blanks between "f1" and the folder!

Copy the setup.iss file to a folder that can be accessed by all clients you want to install. It is a good idea to copy this file to the folder with the Allplan installation files.

License server:
Copy the %AppData%\Nemetschek\Lic3.inifile to the %AppData%\Nemetschek folder of every client.
If you install Allplan on a client for the first time, you must create the Nemetschek folder in %AppData% first (for example, C:\Users\Username\Appdata\Roaming\Nemetschek).


2. Silent installation:
Make sure you can access the setup.iss file.

License server:
Make sure the Lic3.ini file is in the %AppData%\Nemetschek\ folder.


Setup logs the entire installation process again, writing everything to the setup.log file. You can find this file in the same folder as the setup.iss file. With the /f2 option, you can specify a different folder and file name for the setup.log file.

To start installing Allplan in silent mode on a client, open command prompt as a local administrator and type the following:

setup.exe /s /f1<folder>:\Setup.iss /f2<folder>:\Setup.log

For example,
setup.exe /s /f1c:\Setup.iss /f2c:\Setup.log
This saves the file directly to C:\.

Check the setup.log file to see whether everything has been installed correctly. The [ResponseResult] section should return the &apos;ResultCode=0&apos; value.



Note:

If you have several licenses or license servers, select the required license for each client using the Services application - Utilities - License settings.

Refer to the online help for detailed information on installing in silent mode.
http://help.allplan.com/Allplan/2017-0/1031/Allplan/index.htm#321.htm
To open the help system, press the F1 key during setup. Go to the "Contents" tab, select "Installing" and then "Installing in silent mode".

You can also find information in the help for the license settings:
Services application -> Utilities -> License settings
To open the help system, press the F1 key. Go to the "Contents" tab, select "Licensing Allplan using a license server" and then "Installing in silent mode".


Please note that we cannot provide support for this installation method.

Download PDF  FAQ_EN_Allplan_silent_installation_(Allplan_2017_and...
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014  | Last modified: 30.09.2020
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Task:

Several users require Allplan administrator privileges in an installation with Workgroup Manager.



Note:

There are normal users and Allplan administrators in Allplan installations with Workgroup Manager.
Allplan administrators are:

  • Windows users with any login name who are granted administrative rights in the Workgroup Manager administration.

In other words, a Windows user with Windows administrator privileges does not necessarily have to be an Allplan administrator at the same time.

We do not recommend that several users work with Allplan administrator privileges at the same time, making it difficult to manage and protect the office standard, that is, the global settings. See solution 1.

However, if it is essential that several users are Allplan administrators, see solution 2.


Solution 1:

There is one Allplan administrator and normal Allplan users.

As the owner of a project has advanced rights in this project, you can define a user as the owner in a project and set the required resources to &apos;project&apos;.
File -> New Project, Open Project... -> right-click the project you need -> Properties ... -> Path settings
Set the required resources to project.
You can also make these settings when you create a project or in ProjectPilot.

In addition to the Allplan administrator, another user (the owner of the project) can now define settings in the project.

Notes:

  • There are two standards for the definitions set to project: office and project.
  • It is only the Allplan administrator who can make changes in the office standard.



Solution 2:

Windows users with any login name are set up as Allplan administrators.


First, set up the Windows user as an Allplan user.
Services application -> Workgroup Manager -> Administrate users -> right-click->Create user

For the "user name", you can enter any Allplan user name, which can be up to 8 characters long.
For the "Windows user name", you must enter the name the user uses for login.
Important: If the user uses a domain for login, you must add it to the "Windows user name", for example, DOMAIN\user.

Grant the administration privilege to the "user group":
select "Administrator"on the dropdown menu. Using this approach, you can also assign the administration privilege to existing users.

Important: Click "Apply" and then "OK" to close the dialog box and the user overview, respectively.

Download PDF  FAQ_EN_Several_users_with_Allplan_administrator_priv...
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011 / Allplan 2009  | Last modified: 22.01.2020
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Question:

How can I remove NemSLock completely from a computer?



Answer:

Do the following:

  1. Uninstall Softlock 2006 by clicking Start -> Control Panel -> Programs and Features.

  2. Select "Nemetschek SoftLock 2006" and then click "Uninstall/Change". Select "Remove" -> Next -> Yes.
  3. Extract the "NSLFixer2006.zip" file attached and copy it to any folder on your computer. If your email provider or firewall software has blocked this file, you can also download it from our webdrive. Use this link:

    https://webdrive.allplan.com/index.php/s/4LrjrymoxESzC6p

    The tool "NSLFixer2006.exe" is under Allgemein/Nemslock

    (click on the right hand side next to file size on the three dots and chose &apos;herunterladen&apos;)

  4. Start NSLFixer2006.exe by double-clicking it.
    Important note:
    If you are running Windows Vista or a newer operating system, click the program with the right mouse button and select "Run as administrator". Confirm the following message.
  5. Create the key by clicking "Generate/Enter a key" (1).

  6. Select the line to the right of "Generate/Enter a key" (2), "1F02E74917D3F6E7348C1F02E74917D35E2599A254864A233C549A25ADD2EDFD", for example, and press "Ctrl+C". Paste this key into an email and send it to "support.de@allplan.com".
  7. We will send you another key. Please copy this key to the second line (3). If you need to restart the program, paste the key you created into the first line (see step 3, do not click "Generate/Enter a key" again!). Then click "Validate twin key" (4). After you have done this, you should see the following message: "System cleaned. Reinstall NemSLock".
  8. Update your current Allplan version. Use the temporary license file ("psd" can be found in its file name). You can also find your current temporary licenses at www.connect.allplan.com. Go to "Profile -> License administration".
    Students should use the Allplan Setup program which they can download from Allplan Campus (http://www.allplan-campus.com -> log on -> select "Software" at the top -> download Allplan). Use the trial license provided by Setup.



After this, request a new license by sending a new registration request (Services application -> Utilities -> License -> License Manager). Select the license entry for your seat and click "Request license".
If you work with a license server, reconnect the client with the server.

Download PDF  FAQ_EN_Removing_NemSLock_completely.pdf Download NSLFixer2006_EN.zip
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017  | Last modified: 01.12.2020
1 user(s) found this FAQ helpful

Question:

How can I give individual users the right to see and select specific seats on the license server? And how can I deny users this right?
Sometimes, it may be necessary that a specific user does not see the seat with, for example, the terrain option so that this user cannot use this seat inadvertently.


Answer:

Using WebAdmin, you can give users rights for specific seats on the license server.
Please note the following points:

1. Before you start, check that at least CodeMeter Version 6.50 is installed on the license server.
Start CodeMeter Control Centeron the server.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen. Enter Codemeter and press ENTER. Select Help -> About to see which version of CodeMeter is installed. If the version displayed is older than version 6.50, you must install the latest version of CodeMeter Control Center. Go to the following website
and download the CodeMeter User Runtime for Windowsprogram.

https://www.wibu.com/de/anwendersoftware.html

2. Open WebAdmin. Start CodeMeter Control Centeron the server again.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen, enter Codemeter and press ENTER. A dialog box opens. Click WebAdminat bottom right.

Or
Enter Localhost:22350in the address bar of your browser.

3. Go to "Configuration -> Server -> License Access Permissions".
Select Mode: Advanced.

4. Go to "Advanced Mode Configuration -> Specific access rules -> Add Firm Code"and select "6000100 - Allplan GmbH". Click Add. "Specific access rules"now inlcude "6000100 - Allplan GmbH".





5. Click "Add Product Code"to select the seat for which you want to define access rights. However, this is only possible if the "Distinction based on Product Item Text" check box is selected.
The "Note" section below in this FAQ lists the abbreviations given at the end of each seat. These abbreviations represent the license contents.
Select the required seat and click "Add" again. Repeat these steps to assign more seats.





6. After having defined the product code, you can now assign an access rule.
By default, all users are allowedto access this seat.
Select the product code you just defined and click "Add new access rule".
Click "User" and enter the required user.
When you click in the field next to "User", you can see all available users with their domain names.
Select the user or enter the user manually. For example, enter DOMAINNAME\SSample and select the right you want to assign to this user by clicking "Allow" or "Deny".

If the default setting is "Allow", you can thus deny users access to the license. If the default setting is "Deny", you can thus allow users to access the license again.
You can add more rules. When you have configured all rules, click "Apply" to apply the changes.

7. You need to restart CodeMeter Service so that the changes take effect.
To do this, select CodeMeter Control Center -> Process -> Stop CodeMeterServiceand then click Restart CodeMeter Service.Before you restart the service, make sure all users have closed Allplan.


Information:

Client access can be defined by one of the following parameters: computer name, IPv4 subnet, user name or group name.
Enter the required parameter in the corresponding field. If you use an active directory, the program auto-completes entries in the "User" and "Group" fields.


Here comes a practical example:

Think about which setting is most useful to you. For example, you have two seats: seat 01 with 7 architecture licenses and seat 02 with 1 architecture license and 1 terrain license. Only two specific users should be able to use seat 02. If you want to deny all other users access to seat 02, you need to add seat 02 to specific access rules and define a rule for this seat 02. First, set the default setting to "Deny". Then, add these two users and select or "Allow" for these users. As a result, all other users can only see seat 01 and these two users can see seats 01 and 02.

However, if you want that these two users can only see seat 02, you need to add both seats to specific access rules and define a second rule for seat 01. Add these two users to this second role and select Deny for these two users. The default setting, which applies to all the other users, is still Allow. As a result, all other users can see seat 01 and these two users can only see seat 02.


Note:

The following abbreviations are used:

T Terrain
B Bamtec
W Workgroup
K Key Plan
M Bridge Modeler
L Cadastral plans for conduits
S Language option
V Visualization
A Architecture option
E Engineering option

Here are some examples:

Architecture:
"Allplan Architecture 2017”

Architecture + Terrain
"Allplan Architecture 2017 T"

Architecture + Bridge Modeler
"Allplan Architecture 2017 M"

Architecture + Terrain + Bridge Modeler
"Allplan Architecture 2017 TM"

Download PDF  FAQ_EN_License_server_-_assigning_access_rights_for_...
Version:  Allplan  | Last modified: 21.10.2020
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Question:

How can I speed up installation and the process of opening dialog boxes in Allplan?




Answer:

Change a setting on the Control Panel:

Start -> Control Panel -> Internet Options -> (Advanced tab) -> Settings -> Security -> Check for publisher&apos;s certificate revocation -> clear this check box -> OK



Note:

Allplan is certified for Microsoft Windows 7 and has the "Compatible with Windows 7" logo. This certificate guarantees higher security and reliability but requires special programming such as signing DLLs.
When these components are accessed, the program checks whether the publisher&apos;s certificate is still valid.
This requires that the relevant computer is connected to the Internet. If this is not so, you can switch this option off.
This boosts performance.

Download PDF  FAQ_EN_Speeding_up_installation_and_the_process_of_o...
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 17.12.2015
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Question:

How can I move NemSLock Server to a new server?



Answer:

Reinstalling NemSLock Server

  • Select one of the temporary license files for NemSLock server (for example, 1234567a_001_psd.nslsrv). These licenses are valid for 30 days. However, each license includes only one seat of each configuration purchased. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below). If you purchased a configuration for one seat only, you will, of course, receive only one temporary license.
  • When you opt for the “Custom” setup type, you can choose between the following program features:
    Console
    You can use this program to administer NemSLock Server. The console can be installed on several workstations. This way, you can administer the server from a number of different locations. However, you can only connect one console to the server at any one time.
    Server
    The actual license server.
    Logviewer
    This tool analyzes the log files of NemSLock Server.
    User List Generator
    You can use this tool to create the users for NemSLock Server from a text file or based on a server.
    By default, Setup installs all these features.
  • If your license includes configurations for several seats, you need to install the additional temporary license files for NemSLock server after the installation (see below).


Transferring the user administration from the old server (if users are available)

  • You can find the user administration in the program folder of the license server. Copy the "users.mcf" file to the program folder of the new license server.
  • Stop the license server service on the new server before you copy the file. To do this, start the "stopService.bat" program, which is also in the program folder of the license server.
  • After copying, start the license server service again. To do this, use the "startService.bat" program.


Returning the registered licenses

  • Open NemSLock 2006 Server Console on the old server by clicking the icon on the desktop or Start -> (All) Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
  • Click "Stop server".
  • Click "Modules".
  • Click "Transfer license permanently".
  • Confirm the following dialog boxes. Click “Browse”.Windows Explorer starts and opens the folder with the hcws-format file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send this file by email to register@nemetschek.de.
  • We will send you an email, confirming that we have received the licenses.
  • You always have to return all licenses.
  • After you have done this, they are only valid for two more days.


Registering the license(s) on the new server

  • Open NemSLock 2006 Server Console on the new license server.
  • Click "Modules" on the left.
  • Select the seat you want to register. If your license contains configurations for several seats, read the notes further down.
  • Click "Registration request (register.txt)".
  • Click "Edit".
  • Fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OK to confirm.
  • Click "Create registration request".Windows Explorer starts and opens the folder with the "register.txt" file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send the registration request by email to register@nemetschek.de.


If your license includes configurations for several seats, you must send a separate registration request for each seat. You will then receive a registered license file for each seat. You must install each file.

How to install licenses

  • Open NemSLock 2006 Server Console.
  • Click "Stop server" on the left.
  • Click "Modules" on the left.
  • Click ”Browse” to navigate to the registered license file.
  • Click "Install license file".
  • After this, you can start the server again by clicking "Start server".


Configuring the clients

  • Now you need to change each client to the new license server.
  • Click Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  • If the license server window is hidden, click "Configure NemSLock Server"at the bottom. It is a good idea to lock this window. All you need to do is click the drawing pin icon.
  • Enter the computer name or IP address of the license server in the empty box. Then click the "Update” icon to the right.
  • Now the user can select one of the seats provided. Click "Close" to complete the configuration. Now you can start Allplan.
  • After having successfully connected to the license server, clear the check boxes for the trial licenses in the area at the top.


Notes:

  • If a user selects several configurations for a seat and starts Allplan, the license server will provide the required licenses; in other words, starting Allplan once might require two licenses. Consequently, fewer licenses are available to other users.
  • 2014-1 and later: If the latest version of License Manager is installed (file version 1. 0. 26. 153 or later, see License Manager- Options- System), you can also select several licenses. If one of the selected licenses is currently being used by someone else, the program will automatically select the next available license.
  • Clients communicate with the server by TCP/IP via port 10977. So you need to configure the firewall accordingly.
  • The license server and the licenses are downward compatible; they can be used in conjunction with older Allplan versions.
Download PDF  FAQ_EN_Moving_NemSLock_Server_to_a_new_server.pdf ...
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