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Version:  Allplan 2021 / Allplan 2020 / Allplan 2019  | Last modified: 05.11.2020
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Question:
How can I work together on a project with a partner from another country?

Answer:
Using Allplan 2019 and later, you can work on projects across countries.
You can define projects in a country-specific manner. This means that a project gets the resources (for example, hatching, patterns, layers and so on) and reinforcement settings of a specific country. Depending on your license, you can install one or more additional country packages. For example, you can then create a project with resources and settings for Germany and another one with resources and settings for the UK.


Requirements:

Whether you can use country packages depends on the Allplan license.

Only the ‘Cubed’ and ‘Exponential’ license types include country packages.
These license types enable you to use as many country packages as you like. You can create and open projects with any country code.

The ‘Lineared’ and ‘Squared’ license types only include one country package by default. This also applies to all conventional license types such as ‘Architecture’ and ‘Engineering’. In other words, you can only create and open projects with this country code.

Installing country packages:

When installing Allplan 2019 for the first time or upgrading from Allplan 2018 or earlier, you must explicitly install the additional country packages.

A default installation onlyinstalls the country package of your country. If you want to use different country packages, you must do a custom installation. Only a custom installation allows you to select the country packages you want to install.
You can do this whenever you want - be it the first installation or an upgrade or update.

Doing a custom installation:
Start Setup.

Select Customfor the Setup type.
When it comes to selecting Features, you can select the language packages you want to install.
You can see a list of all Allplan languages included in your license.
After this, you can select the countries. Select the country packages you want to install.
Click ‘Next’ to confirm all other dialog boxes.

Note:Please note that the more country packages you select, the longer the installation will take and the more hard disk space will be required.

Using country packages in Allplan:

You must define the country when you create a project. You cannot change the country later.

Creating a new project:
When creating a new project, you can select the county in country-specific templates.
Select the country and the template you need.

If you do not select a project template, you must select the required country in the next dialog box.


In the project:
The status bar shows the country set for a project.
The units for length entries and reinforcement set in the Options are project-specific settings. These units are preset depending on the country selected.



Important note:
  • When checking out a project in a workgroup environment, you can choose which country-specific office standard you want to check out.
  • Click in the ‘License Settings’ to see which countries are included in your license.
  • There is a default country, which is usually the country entered in your license. Setup always installs the data for this default country in the STD and ETC folders. During installation, Setup creates a STD.??? folder and an ETC.??? folder for each additionalcountry package selected (??? stands for the country code). The office path and default path are always based on the country set for the project that is currently open. That is to say, when you open a project and save a favorite or library element in the office path or default path, these elements will only be available in projects with the same country settings. ProjectPilot is an exception; here, the office path and default path always refer to the STD and ETC folders.


Download PDF  FAQ_EN_Country-specific_projects_-_working_together_...
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011 / Allplan 2009  | Last modified: 22.01.2020
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Question:

How can I remove NemSLock completely from a computer?



Answer:

Do the following:

  1. Uninstall Softlock 2006 by clicking Start -> Control Panel -> Programs and Features.

  2. Select "Nemetschek SoftLock 2006" and then click "Uninstall/Change". Select "Remove" -> Next -> Yes.
  3. Extract the "NSLFixer2006.zip" file attached and copy it to any folder on your computer. If your email provider or firewall software has blocked this file, you can also download it from our webdrive. Use this link:

    https://webdrive.allplan.com/index.php/s/4LrjrymoxESzC6p

    The tool "NSLFixer2006.exe" is under Allgemein/Nemslock

    (click on the right hand side next to file size on the three dots and chose 'herunterladen')

  4. Start NSLFixer2006.exe by double-clicking it.
    Important note:
    If you are running Windows Vista or a newer operating system, click the program with the right mouse button and select "Run as administrator". Confirm the following message.
  5. Create the key by clicking "Generate/Enter a key" (1).

  6. Select the line to the right of "Generate/Enter a key" (2), "1F02E74917D3F6E7348C1F02E74917D35E2599A254864A233C549A25ADD2EDFD", for example, and press "Ctrl+C". Paste this key into an email and send it to "support.de@allplan.com".
  7. We will send you another key. Please copy this key to the second line (3). If you need to restart the program, paste the key you created into the first line (see step 3, do not click "Generate/Enter a key" again!). Then click "Validate twin key" (4). After you have done this, you should see the following message: "System cleaned. Reinstall NemSLock".
  8. Update your current Allplan version. Use the temporary license file ("psd" can be found in its file name). You can also find your current temporary licenses at www.connect.allplan.com. Go to "Profile -> License administration".
    Students should use the Allplan Setup program which they can download from Allplan Campus (http://www.allplan-campus.com -> log on -> select "Software" at the top -> download Allplan). Use the trial license provided by Setup.



After this, request a new license by sending a new registration request (Services application -> Utilities -> License -> License Manager). Select the license entry for your seat and click "Request license".
If you work with a license server, reconnect the client with the server.

Download PDF  FAQ_EN_Removing_NemSLock_completely.pdf Download NSLFixer2006_EN.zip
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 17.12.2015
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Question:

How can I move NemSLock Server to a new server?



Answer:

Reinstalling NemSLock Server

  • Select one of the temporary license files for NemSLock server (for example, 1234567a_001_psd.nslsrv). These licenses are valid for 30 days. However, each license includes only one seat of each configuration purchased. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below). If you purchased a configuration for one seat only, you will, of course, receive only one temporary license.
  • When you opt for the “Custom” setup type, you can choose between the following program features:
    Console
    You can use this program to administer NemSLock Server. The console can be installed on several workstations. This way, you can administer the server from a number of different locations. However, you can only connect one console to the server at any one time.
    Server
    The actual license server.
    Logviewer
    This tool analyzes the log files of NemSLock Server.
    User List Generator
    You can use this tool to create the users for NemSLock Server from a text file or based on a server.
    By default, Setup installs all these features.
  • If your license includes configurations for several seats, you need to install the additional temporary license files for NemSLock server after the installation (see below).


Transferring the user administration from the old server (if users are available)

  • You can find the user administration in the program folder of the license server. Copy the "users.mcf" file to the program folder of the new license server.
  • Stop the license server service on the new server before you copy the file. To do this, start the "stopService.bat" program, which is also in the program folder of the license server.
  • After copying, start the license server service again. To do this, use the "startService.bat" program.


Returning the registered licenses

  • Open NemSLock 2006 Server Console on the old server by clicking the icon on the desktop or Start -> (All) Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
  • Click "Stop server".
  • Click "Modules".
  • Click "Transfer license permanently".
  • Confirm the following dialog boxes. Click “Browse”.Windows Explorer starts and opens the folder with the hcws-format file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send this file by email to register@nemetschek.de.
  • We will send you an email, confirming that we have received the licenses.
  • You always have to return all licenses.
  • After you have done this, they are only valid for two more days.


Registering the license(s) on the new server

  • Open NemSLock 2006 Server Console on the new license server.
  • Click "Modules" on the left.
  • Select the seat you want to register. If your license contains configurations for several seats, read the notes further down.
  • Click "Registration request (register.txt)".
  • Click "Edit".
  • Fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OK to confirm.
  • Click "Create registration request".Windows Explorer starts and opens the folder with the "register.txt" file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send the registration request by email to register@nemetschek.de.


If your license includes configurations for several seats, you must send a separate registration request for each seat. You will then receive a registered license file for each seat. You must install each file.

How to install licenses

  • Open NemSLock 2006 Server Console.
  • Click "Stop server" on the left.
  • Click "Modules" on the left.
  • Click ”Browse” to navigate to the registered license file.
  • Click "Install license file".
  • After this, you can start the server again by clicking "Start server".


Configuring the clients

  • Now you need to change each client to the new license server.
  • Click Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  • If the license server window is hidden, click "Configure NemSLock Server"at the bottom. It is a good idea to lock this window. All you need to do is click the drawing pin icon.
  • Enter the computer name or IP address of the license server in the empty box. Then click the "Update” icon to the right.
  • Now the user can select one of the seats provided. Click "Close" to complete the configuration. Now you can start Allplan.
  • After having successfully connected to the license server, clear the check boxes for the trial licenses in the area at the top.


Notes:

  • If a user selects several configurations for a seat and starts Allplan, the license server will provide the required licenses; in other words, starting Allplan once might require two licenses. Consequently, fewer licenses are available to other users.
  • 2014-1 and later: If the latest version of License Manager is installed (file version 1. 0. 26. 153 or later, see License Manager- Options- System), you can also select several licenses. If one of the selected licenses is currently being used by someone else, the program will automatically select the next available license.
  • Clients communicate with the server by TCP/IP via port 10977. So you need to configure the firewall accordingly.
  • The license server and the licenses are downward compatible; they can be used in conjunction with older Allplan versions.
Download PDF  FAQ_EN_Moving_NemSLock_Server_to_a_new_server.pdf ...
Version:  Allplan 2021  | Last modified: 02.10.2020
1 user(s) found this FAQ helpful

Question:

What license issues do I need to consider when upgrading from Allplan 2018/2019/2020 to Allplan 2021?


Answer:

Installation options during Setups

First-time installation with copying data (default): this option copies and converts the data of the previous version to the new version. You can choose to transfer projects, too. This option does not change the previous version.
Upgrade: this option also transfers the data to the new version. However, you can no longer use the previous version after upgrading.
First-time installation: this option installs Allplan 2021 parallel to the version you are running. However, your data will neither be transferred nor converted. You can find more information in the help. Just press F1 during Setup.


Depending on the licensing system you use, you need to consider different points.

1. Upgrade Allplan 2021 – stand-alone workstation

The license for Allplan 2020 updates automatically. Start Setup and follow the instructions displayed. When you are prompted to choose the license configuration, select Use active license. Follow the installation instructions.

Note:
The licenses only update automatically when you upgrade. To install Allplan 2020 on a new computer, please read on connect.allplan.com/license within the menu item Information on Installation and Licensing the instructions Transferring license to a new computer.
You can find your Product Key in Allplan Connect as usual. Go to: connect.allplan.com/license


2. Upgrading Allplan 2021 with a license server


Start by updating your license(s) at the license server. After this, upgrade the clients. To do this, start the License Settings program on the server. Click License Activation on the left, and then click the license you want to update. Click Update License.

After updating your license(s) you can upgrade Allplan at the clients. Start Allplan Setup and follow the instructions displayed. The license server license will be detected automatically on the network. When you are prompted to choose the license configuration, select Use active license. Follow the installation instructions.


NOTE:
Check the version of your installed license server on the server. Starting with the license server version 2016-1-4, the detailed version status (Build-ID) is displayed directly in the lower left corner of the License Settings program.

The latest version 1.1196.xxx.xxx should be displayed here. If an older Build ID is displayed, then you still have an older license server in use. In any case, please update your license server. Download the software for the license server from the Allplan Connect service portal. Detailed instructions can be found at connect.allplan.com/license under the menu item Information on installation and Licensing' and the instructions 'Updating license server and licenses'.

Note: You can update the licenses only at a license server you have already installed. If you want to switch to Allplan 2021 and move the license server to a new server, please read on
connect.allplan.com/license within the menu item Information on Installation and Licensing the
instructions Moving license server to a new server.
You can find your Product Key in Allplan Connect as usual. Go to: connect.allplan.com/license


Downloading licenses from Allplan Connect

You can also obtain your activation codes for Allplan 2021 IBD in the Allplan Connect service portal.
To do this, click Profile > License Management.

You can only use this function as an administrator.


License for Allplan Allfa 2019

You will get your license by mail from customercare@allplan.com. So that we can create the license for you, please send us your IP address or the Host ID of the Allfa database server (Oracle).

Download PDF  FAQ_EN_How_to_handle_licenses_when_upgrading_to_Allp...
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 30.11.2017 17:22
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Question:

How to install and run NemSLock Server?



Answer:

Before installing, check whether the package you received includes the following items:

  • Temporary licenses for NemSLock Server, e.g. 1234567a_001_psd.nslsrv
  • Temporary licenses for clients, e.g. 1234567a_001_psd_client.nslock



How to install NemSLock Server

  • Start the Setup program for NemSLock Server. You can find the latest Setup program on our FTP server:

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2014/allplan2014-nemslock-lizenz.zip

  • Select one of the temporary license files for NemSLock Server. These licenses are valid for 30 days. However, each license includes only one seat of each configuration purchased. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below). If you purchased a configuration for one seat only, you will, of course, receive only one temporary license.
  • When you opt for the “Custom” setup type, you can choose between the following program features:
    Console
    You can use this program to administer NemSLock Server. You can also install the console on more workstations so that you can administer the server from a number of different locations. However, you can only connect one console to the server at any one time.
    Server
    The actual license server.
    Logviewer
    This tool analyzes the log files of NemSLock Server.

By default, Setup installs all these features.
If you have several temporary licenses for NemSLock Server, use the server console to install the remaining licenses after the installation. The procedure is described in the section "How to install licenses".


How to register licenses

  • Open NemSLock 2006 Server Console by clicking the corresponding icon on the desktop or by selecting Start -> All Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
  • Click "Modules" on the left.
  • Select the seat you want to register. If your license includes configurations for several seats, you must send a separate registration request for each seat. You will then receive a registered license file for each seat. You must install each file.
  • Click the "Registration request (register.txt)" button.
  • Click "Edit".
  • You must fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OK to confirm.
  • Click "Create registration request". Windows Explorer opens and shows the register.txt file. If this window is closed, you can find this file in the program folder of NemSLock Server. If you installed the program to the path proposed, the path is:
    C:\Program Files (x86)\Nemetschek\NemSLock Server 2006\Programs\License
  • Now you can use all the options provided by Windows Explorer to copy the registration file to a computer with Internet access on the network. Alternatively, you can also use an USB stick. You can then email this file to us.
  • Send the email with the registration request to register@nemetschek.de



How to install licenses

  • Open NemSLock 2006 Server Console.
  • Click "Stop server" on the left.
  • Click "Modules" on the left.
  • Click "Browse" to navigate to the registered license file.
  • Click "Install license file".
  • After this, you can start the server again by clicking "Start server".



How to set up users (optional)

  • predefined user ALLis created automatically. If there is no other user, each user is given the privileges of the user ALL. By default, this user can use all licenses but cannot check out any licenses. By double-clicking the user, you can change the user's privileges.
  • predefined user ALLallows all users to use licenses. In order to do this, the users must be able to access the server. You do not need to create individual user profiles until you want to assign specific rights to individual users or limit access to selected users. predefined user ALL. If you want to work only with individual users, you should deactivate the predefined user ALL by revoking the user's right to use licenses.
  • predefined user ALL has administrator privileges unless another user is created and appointed as the administrator. As soon as you have appointed an administrator, ALL no longer has administrator privileges.
  • You can enter users in the “Users.mcf” file. predefined user ALL has administrator privileges again. In addition, each user can once again administer the license server using the console.
  • The administrator user is not a special user. If there are several administrator users, only one administrator user can start the console for this license server at any one time.
  • If you are setting up users without giving administrator privileges to anyone, the program will ask you whether you want to appoint yourself as the administrator.


You can also specify a domain (user authentication for Windows server). However, this is not mandatory. If you do not specify a domain, the program uses the Windows user name for each user.

The program writes the user accounts and the associated access rights as ASCII text to the users.mcf file.

You can find this file in the \Programs folder of the NemSLock Server installation. You cannot rename, delete or move this file. If the program can no longer connect to this file, you must exit NemSLock Server, restart it and enter all users again from scratch. predefined user ALLis retained.

Note:
Experienced administrators can use the PowerShell script NemGenUsers.ps1. This file is in the \Programs folder of the NemSLock Server installation or you can find it as an FAQ in Allplan Connect:

connect.allplan.com/en/faqid/20120907161911.html



How to install and configure clients

  • Use one of the nslock license files you received to install the clients. Do not use the trial license or the license server license. It is irrelevant which of the client licenses you use, as the actual license will come from the license server later.
  • You do not need to register the clients.
  • When switching from Hardlock to NemSLock (server), you need to update the client using a nslock license file.


After having installed the client, you need to switch to the license server:

  • Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager
  • If the license server window is not visible, select "Configure NemSLock Server" at the bottom. Lock this window. All you need to do is click the drawing pin icon.
  • Enter the computer name or IP address of the license server in the empty box. Then click the "Update” icon to the right.
  • Now the user can select one of the seats provided.
  • After having successfully connected to the license server, clear the check boxes for the trial licenses in the area at the top.
  • Click "Close" to complete the configuration. Now you can start Allplan.



Notes:

  • If a user selects several configurations for a seat and starts Allplan, the license server will provide the required licenses; in other words, starting Allplan once might require two licenses. Consequently, fewer licenses are available to other users.
  • 2014-1 and later: If the latest version of License Manager is installed (file version 1. 0. 26. 153 or later, see License Manager- Options- System), you can also select several licenses. If one of the selected licenses is currently being used by someone else, the program will automatically select the next available license.
  • Clients communicate with the server by TCP/IP via port 10977. So you need to configure the firewall accordingly.
  • The license server and the licenses are downward compatible; they can be used in conjunction with older Allplan versions.
Download PDF  FAQ_EN_Installing_and_configuring_NemSLock_Server.pd...
Version:  Allplan 2017  | Last modified: 09.10.2017
2 user(s) found this FAQ helpful

Information:

This document provides further information on installing Allplan 2017.

Backing up and archiving data:

We strongly recommend that you back up and archive all your data before you upgrade to Allplan 2017.


How to install:


You can find detailed instructions on how to install Allplan 2017 in the following places:

- After you have downloaded Allplan 2017, you can find the install.chm file in the Helpfiles\English folder.
- You can find the install.chm file on the Allplan 2017 DVD in the following folder: <DVD>:\programs\x64\Allplan\Helpfiles\English.

Please read these instructions before you install Allplan 2017.

Some notes on installing Allplan 2017

If you want to switch from Allplan 2014/2015/2016 to Allplan 2017, you can choose between three installation options. We recommend using the second option: first-time installation and copy data from Allplan 2014/2015/2016.

1. First-time installation

This option installs Allplan 2017 to a new folder without affecting any other Allplan installation (2016 or earlier). Setup does transfer neither data nor settings to the new installation.

If you want to transfer data later, you have the following options:

You can uninstall Allplan 2017 and then upgrade from Allplan 2014/2015/2016.
You can integrate the data manually (requires administrative knowledge).

2. First-time installation and copy data from Allplan 2014/2015/2016

This option installs Allplan 2017 to a new folder without affecting any other Allplan installation (2016 or earlier). You can configure the program to automatically copy the office standard (\std), projects (\prj) and user data (\usr) from Allplan 2014/2015/2016 to the new installations folder.
This duplicates the data: you can use all projects, defaults and resources both in Allplan 2016 and in Allplan 2014/2015/2016. This way, you can test the new version without losing your &apos;old&apos; Allplan version.
Bear in mind, though, that you should not mix data from different versions, as merging data later involves considerable time and effort.

2a. Continue with first-time installation and copy data from version

This option is available when you have already installed <Product_Version> and copied the data to a different computer that accesses the same data server. As a result, the data have already been transferred.

3. Upgrade and transfer data from Allplan 2014/2015/2016

This option installs Allplan 2017 to an existing folder, converting Allplan 2014/2015/2016 to Allplan 2017 and transferring all important settings. Afterwards, you can no longer work with Allplan 2014/2015/2016.
This does nor affect earlier Allplan versions (Allplan 2013 or earlier).



Installing on a network:

  • If you work in a network environment (one common central file storage folder), you must upgrade all workstations to Allplan 2017. Therefore, make sure you can upgrade all workstations (deadline for Serviceplus agreement: July 1, 2016) beforeyou start installing.
  • During the upgrade, Allplan 2014/2015/2016 must not be running on any workstation.
  • When installing with Workgroup Manager, make sure all workstations are checked in before you start upgrading.



Converting data:

IBD 2017

IBD 2017 is expected to be released with the Allplan 2017-0-1 Hotfix at the end of July 2016.
https://connect.allplan.com/en/faqid/20160707142752.html


Download PDF  FAQ_EN_Hotletter_2017.pdf
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Last modified: 08.05.2019
2 user(s) found this FAQ helpful

Question:

I have installed Allplan using the temporary Softlock license ("customer#_seat_psd.nslock") and "Trial" is displayed for its status in the License Manager.
How can I register this license?



Answer:

You use License Manager to create a registration request and send it by email to register@nemetschek.de.
In response, you get a final license file. Installing this license removes the lime limit.
Below is a description of the necessary steps.



Notes:

  • Using the temporary license, you can start Allplan as a trial version. You can work with Allplan without any restrictions for 30 days.
    After expiration of this period, Allplan starts as a viewer only. However, you can still request and install the final license.
  • When running Windows Vista, start Nemetschek License Manager as the administrator:
    Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager
    Click "License Manager" with the right mouse button and choose "Run as administrator" on the shortcut menu.




How to proceed:

1. Request a license registered for your computer

  1. On the Windows taskbar, click Start - (All) Programs - Nemetschek - Nemetschek Softlock 2006 - License Manager(or Services application -> Utilities -> License -> License Manager (NemSLock)).

    When running Windows Vista, start License Manager as the system administrator: click Start - (All) Programs - Nemetschek - Nemetschek Softlock 2006 - License Manager.
    Click License Managerwith the right mouse button. On the shortcut menu, click Run as administrator.
  2. Select the seat you want to register so that it is highlighted in blue.

    Note:You can only register seats you have purchased. If you can see only seats with numbers between 90 and 99 (= trial licenses for temporary use), you first need to install the personal license for temporary use.
  3. Click License requestat top left.

    The License Request Wizardstarts. The Welcome to the license request wizarddialog box provides information on the steps that follow.
  4. Click Next >.
    The Customer detailsdialog box opens.

    Note: Editing customer details requires administrator privileges. If you do not have these privileges, you will see a corresponding message. Cancel NemSLock License Manager and start again by selecting the Run as administrator option on the shortcut menu.
  5. Enter the necessary details:

    - If the Client IDhas eight zeros (00000000) and the CD Keyhas eight capital F&apos;s (FFFFFFFF), you selected the Trial license for temporary useoption when you installed Allplan.
    In this case, install the personal license for temporary use before you create the registration request.

    - If Client IDand CD Keydo not match the numbers printed on your delivery note (for example, typing errors, small letters and capital letters mixed up), you can enter Client ID and CD Key manually.

    - Fill out all the fields.

    Make sure you enter your email address correctly, because registered licenses and replies to status queries of license will be sent to the address you specify here.

    Note:Check the entries for Client ID(customer number) and CD Key , making sure these numbers are the same as those printed on the delivery note you received from Allplan. The CD Keyusually consists of the numbers 0 to 9 and the capital letters A to F.

    Tip: You can also find these numbers in the personal license file for temporary use (*_psd.nslock). Open the license file in an editor and scroll down to the end of the file. You can then copy the license codes displayed after CUSTOMERand CDKEYto the Clipboard and paste them into the appropriate boxes.
  6. Click Next >.
  7. Select the Program, Versionand Seatand click Next >.

    Note: If the Client IDis invalid (for example, when you use a trial license) you cannot confirm the dialog box by clicking OK. Instead, you will see a corresponding message.
  8. Specify how to send the registration file and click Next >.

    Start email program ...
    The program creates and saves the register.txt file before it opens your default email program. The program automatically attaches the registration file to the email and enters register (please no spam) @ (please no spam) nemetschek.defor the address.

    Save the registration file ...
    The program creates and saves the register.txt file before it opens the folder with the registration file in Windows Explorer. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.

    In addition, you can see the data that were written to the registration file.
  9. Click Finish.
  10. Click Close to exit NemSLock License Manager.


You will receive a reply by email within a few minutes. This email provides information on the registration process and usually includes the registered license file.

Note: The registered license file is generated by an automated system. Consequently, any additional comments in incoming emails are not read. If you have any questions or need more information, please contact Allplan directly.



2. Install the license file

Shortly after you sent the registration request to &apos;register@nemetschek.de&apos; as described in step 1, the final license file will be sent to the email address you specified in the registration request.
Install this license file as follows:

  • Save the license file to any folder on the hard disk.
    If the license comes as a zip file, extract it.
  • Next, install the license file by double-clicking it ("customer#_seat.nslock").
    Confirm the dialog box.
  • As an alternative, you can also use License Manager to install the license file (Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager).
    Click "Install - Install license" at top left in Nemetschek SoftLock License Manager and select the license by clicking "Browse...".
    Click "Finish" to complete the installation process.


Note:

Do not use the same computer to register several license files for different seats. This would connect the seats. You cannot separate the seats again without the help of technical support.

Download PDF  FAQ_EN_Nemetschek_Softlock_-_first_steps.pdf
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Last modified: 08.05.2019
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Question:

I would like to run the program on a different computer. How can I transfer the NemSLock license?



Information:

You can use the "Export/import - license transfer" tool to transfer an Allplan license temporarily from the registered computer to a different computer (a laptop, for example).
Licenses are always transferred between two specific computers. When you export the license from the source computer, you need to precisely specify the destination computer to which the license is to be transferred. A registered, running Allplan version must be installed on the source computer. At least a trial version of Allplan must be installed on the destination computer. Whether this trial version is still valid or has already expired is irrelevant.



Note:

The license should notbe transferred temporarily when you have bought a new computer and you want to run the program permanently on this new computer. The temporary license transfer is limited to 30 days. For more information please consult the online Help.


Answer:

Open the Services application -> Utilities -> License -> License Manager (NemSLock).

Select theExport/import - license transfertool.

You can choose between a transfer that is "Directly on the network" and one that is "Indirectly by transfer file". The direct transfer requires that the source computer and the destination computer are connected via a network. As opposed to the indirect transfer, you can also exchange licenses when you opt for the direct transfer.


A. Transferring the license directly

Preparing the destination computer for the license import

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the (Re-)Import licenseoption.The computer name and IP address are displayed in a dialog box. You require one of these pieces of information to start the online transfer at the source computer.
  5. Click Reception.


Using the source computer to export the license file for the destination computer

  1. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the Export license option. Enter the computer name or IP address of the destination computer. For the time limit, specify after how many days the license file is to be available at the source computer again. This will happen automatically as soon as this period expires.
  5. Click Finish.


Returning the license file to the source computer before the time limit expires

Source computer

  1. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the (Re-)Import license option. The computer name and IP address are displayed in a dialog box. You require one of these pieces of information to start the online transfer at the source computer.
  5. Click Reception.


Destination computer

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the Return license option. The "Return License" dialog box appears.
  5. Enter the name or IP address of the computer to which you want to return the license and click Return. A message appears announcing that the license has been exported to the destination computer.
  6. At each computer, clickOKto confirm.



B. Exchanging licenses while online

Specify which computer is to be the master and which computer is to have a subordinate role (slave).

Preparing the slave for the license exchange

  1. At one of the two computers, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Select the "Nemetschek Softlock License Manager" tab. Click the Export/import - license transfericon at the top.The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select Exchange licenses -> Slave.The computer name and IP address are displayed in a dialog box. You require one of these pieces of information to start the online transfer at the source computer.
  5. Click Reception.



Exchanging license using the master

  1. Using the other computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select Exchange licenses-> Master. Enter the computer name or IP address of the slave. For the time limit, specify after how many days the license file is automatically returned to the source computer.
  5. Click Finish.


Returning the exchanged licenses before the time limit expires

  1. Using the slave, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click Export/import - license transfer.The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select Reverse license exchange -> Slave -> Reception.
  5. Using the master, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  6. Click Export/import - license transfer.The "License Transfer Wizard" dialog box opens.
  7. Select Directly on the network.
  8. Select Reverse license exchange -> Master. Check whether the proposed computer name or IP address of the slave is correct.
  9. Click Reverse.



C. Exchanging licenses while offline


Creating computer ID files for the source and destination computers

First you need to create two computer-specific ID files: one for the source computer and one for the destination computer. These files are valid until you change the hardware of the corresponding computer. If the hardware changes (adding a hard disk or a DVD/CD drive, for example), you need to create a new computer ID file.

To create a computer-specific ID file:

  1. Start the Nemetschek License Manager by clicking Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top and select Indirectly by transfer file.The "Offline License Transfer" dialog box is displayed.
  3. Select Create computer ID file.
  4. Click Browse...and specify the path where you want to save the computer ID file.
  5. Click Finish.


Note:

The folder you select must exist. The computer-specific COMPUTERNAME.nslid file is created in this folder.
If the source computer and the destination computer are connected on the network, you can specify the source and destination paths over the network without having to use storage media or email attachments.

Exporting the license file for the destination computer

  1. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. At the top click Export/import - license transfer -> Indirectly by transfer file.The "Offline License Transfer" dialog box is displayed.
  3. Select the Export license option. The Import Computer IDdialog box is displayed.
  4. To export the license for a specific destination computer, do the following: Click Browse..., and select the computer ID file of the destination computer (name_of_destination_computer.nslid) and clickOpen. Click Next.
  5. For the time limit, specify after how many days the license file is automatically returned to the source computer.
  6. Click Create License Transfer Fileand clickOKto confirm. A file (name_of_destination_computer_date_time.NslTransfer) is created for the destination computer.


As soon as you have exported the license, Allplan no longer starts on the source computer.

Importing the license file into the destination computer

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. At the top click Export/import - license transfer -> Indirectly by transfer file.The "License Transfer" dialog box is displayed.
  3. Select the (Re-)Import license option. Click Browse....and select the license file you want to import. Click Open.
  4. Click Import and clickOKto confirm.



Note:

Each license file can be imported just once. For this reason, the file name is preceded by the word "used_" after the import.

Returning the license file to the source computer before the time limit expires

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click Export/import - license transfer -> Indirectly by transfer file.The "Offline License Transfer" dialog box is displayed.
  3. Select the Return license option.
  4. Click Browse...and select the path where you want to save the license file returned. Then click OKto confirm.
  5. Click Return and clickOKto confirm.
  6. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  7. Select the "Nemetschek Softlock License Manager" tab. Click License transfer -> Offline license transfer. The "Offline License Transfer" dialog box is displayed.
  8. Select the (Re-)Import license option.
  9. Click Browse...and select the corresponding license file. Then click Open.
  10. Click Import and clickOKto confirm.
Download PDF  FAQ_EN_Transferring_NemSLock_licenses_temporarily_(i...
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011 / Allplan 2009  | Last modified: 11.07.2016
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Question:

I have received a license for my dongle. How can I install this license?



Solution:

1. License on hard disk (or network drive)
Copy the license files to any folder, for example, C:\License, and select this folder when you install the license.

a. During setup
While installing Allplan, select the &apos;License file from any folder&apos; option and choose the folder with the license files.

b. Installing a license later
To install the license, select
Services application -> Utilities -> License -> Install HARDLOCK License
A dialog box appears. Select the folder with the license files.

2. License by email
If you have received the license by email, save the attachment to any folder, for example, C:\License, and proceed as described in step 1.
If the licenses are compressed (*.zip), extract them first using an appropriate program, such as Winzip (www.winzip.de).

3. License on storage medium (CD or USB stick)
You can also copy the license files to a storage medium (USB stick, for example) or write them to a CD and then proceed as described in step 1b.



Notes:

  • If you have received a license for a license server, read the instructions in the documents for the license server. If any questions arise, contact technical support.
  • Keep the license in a safe place as you may need it for future installations or if there are problems.
  • Make sure you install the license that is appropriate to the dongle you use, as each license matches only a single dongle. time.
  • Setup needs to access the license file(s) during the entire installation process. It is therefore not possible to read the license file(s) from a CD and then remove this CD during installation. You are advised to copy the license file(s) to a folder on the hard disk.
Download PDF  FAQ_EN_Installing_license_for_dongle.pdf
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 23.09.2019
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Question:
I purchased a new license and received a Product Key for Allplan. However, I work with an earlier Allplan version. How can I install and license Allplan 2015 or an earlier version despite the new license?


Answer:

Allplan 2016 introduced a new protection system. Since then licensing has been based on CodeMeter by Wibu Systems AG. You can no longer use Softlock (NemSLock) or hardlocks with Allplan. For running Allplan, you get a Product Key by email. Using this key, you can activate your license online.

This new license is not downward compatible. Consequently, you cannot use it for earlier Allplan versions.

For licensing earlier versions, you require the Client ID and CD Key. You can find this information in the delivery note or invoice. Instead of a temporary license, use the appropriate trial license to install Allplan 2015 or an earlier version. Then generate a registration request to license and activate the modules you purchased.

Note:
If you use a license server for which you purchased an additional license, please read the separate document or contact support.de@allplan.com. We will show you how to add the new license to the license server.

If you want to install Allplan 2015 or an earlier version, use a trial license to install the version you need.

Downloading Allplan:
Make sure the Allplan version you install is always up-to-date. In other words, it should include the latest hotfixes and service releases.
You can download the current Allplan version from Allplan Connect or the FTP server.
Allplan Connect:
https://connect.allplan.com/de/support/downloads.html


1. Install Allplan with a trial license
Install Allplan. In the 'Select License Information' dialog box, choose 'Trial license for temporary use' and select the license for 'Architecture' or 'Engineering'.

Important: If you work with Workgroup Manager, select 'Different trial license' -> 'Next'. Open the Workgroup folder for your country and select the appropriate license. Then follow the instructions and install Allplan. Make sure you enter the paths correctly.


2. Request a license registered for your computer
The trial license is valid for 30 days. It is not personalized.
Consequently, you have to enter your personal data manually when generating the registration request.
You can find the required Client ID and CD Key in the delivery note or invoice.

To generate a registration request, do the following:

Open the License Manager (Service application -> Utilities- > License -> License Manager).
Select the license entry for your seat and click 'Request license'. Please follow the instructions displayed on screen.

Note: Editing customer details requires administrator privileges. The system will issue an appropriate message. Close NemSLock License Manager and start the Services application again. To do this, click the Services desktop icon with the right mouse button and select 'Run as administrator' on the shortcut menu.


Enter the necessary details:
The Client IDhas eight zeros (00000000) and the CD Keyhas eight capital F's (FFFFFFFF).

For the Client ID, enter your customer number. You can find your customer number in the letteror delivery notethat came with Allplan.
For the CD Key, enter your CD Key, which you can also find in the letter or delivery note. Make sure you use small letters and capital letters accordingly.

Note:You can find the Client ID and CD Key at top left in the delivery note. The CD Keyusually consists of the numbers 0 to 9 and the capital letters A to F.


Fill out all the fields. Make sure you enter your email address correctly, because registered licenses and replies to status queries of license will be sent to the address you specify here.
Click Next >

For the seat, change the number 94 to the license you purchased, for example, 02, 03 or 04.
Specify how to send the registration file and click Next >.

Start email program ...
The program creates and saves the register.txt file before it opens your default email program. The program automatically attaches the registration file to the email and enters register (please no spam) @ (please no spam) nemetschek.defor the address.

Save the registration file ...
The program creates and saves the register.txt file before it opens the folder with the registration file in Windows Explorer. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.

In addition, you can see the data that were written to the registration file.

  1. Click Finish.
  2. Click Close to exit NemSLock License Manager.

You will receive a reply by email within a few minutes. This email provides information on the registration process and usually includes the registered license file.

Note: The registered license file is generated by an automated system. Consequently, any additional comments in incoming emails are not read.


3. Installing the license file
Shortly after we received the registration request, we will send you the final license file to the email address you specified in the registration request.
Install this license file as follows:

  • Save the license file to any folder on the hard disk.
    If the license comes as a zip file, extract it.
  • Next, install the license by double-clicking the license file ("customer#_seat.nslock").
    Confirm the dialog box.
  • As an alternative, you can also use License Manager to install the license file (Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager).
    Click "Install - Install license" and then "Browse..." to select the license.
    Click "Finish" to complete the installation process.
  • Your registered license is displayed in the License Manager. Clear the check box for the trial license (for example, seat 94 or 98). Make sure your registered license is the only license that is selected.




Download PDF  FAQ_EN_Installing_an_earlier_version_with_NemSLock_i...
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