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Transferring data from old Allplan versions

Version:  Allplan 2022, Allplan 2017, Allplan 2018, Allplan 2023, Allplan 2020, Allplan 2021, Allplan 2016, Allplan 2019  | Last modified: 21.06.2023 16:19
 
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Question:

How can I import data from an earlier version?



Answer:

You can import data from the last three Allplan versions.
Consequently, the following import operations are possible:

Target version <- import possible from version

2017 <- 2014
2016 <- 2013
2015 <- 2012
2014 <- 2011
2013 <- 2009
2012 <- 2008
2011 <- 2006
2009 <- 2005
2008 <- 2004
2006 <- 2003
2005 <- 17
2004 <- 16

We cannot guarantee that data created in older versions can be imported and edited. The conversion of older data may be incomplete, which may affect intelligent components in particular.


1. Archived data from an earlier version (not older than three previous versions):

There are two ways to convert the data to the current version:

  • Import the project backups created and archived using the
    Services application -> Data Backup -> Import -> Projects.
    After importing the projects, convert them by opening each project once.
  • Import the backups archived using the
    Services application -> File -> Restore documents of any version to '...\Extern'.
    The data are written to the external path.
    You can now process the converted data in ProjectPilot.



2. Archived data from an older Allplan version (older than three previous versions):

  • See whether you can use the approach described in step 1 to import the old projects.
  • If available, it is a good idea to install an old Allplan version. Import the backups created and archived into this old version and convert the projects using the Services application. If you have imported a complete project backup, convert the data by opening each project once. When finished, repeat this process with a newer version (up to three versions later) until the data are up-to-date.
  • If an old Allplan version is not available, you can also have the data converted by Allplan. Please note that this service is not free of charge. Please contact Technical Support -> support.de@allplan.com.




Notes:

  • You can convert the data of all projects at once. Read the following FAQ in Allplan Connect: https://connect.allplan.com/en/faqid/20090408124904.html
  • If enough hard disk space is available, you are advised to keep and maintain the projects so that Allplan automatically converts them to the current version whenever you upgrade.
  • If there are project-specific smart symbol catalogs, you should open the smart symbol catalog once to convert the data.

Transferring license to a new or another computer

Version:  Allplan 2018, Allplan 2019, Allplan 2023, Allplan 2017, Allplan 2016, Allplan 2020, Allplan 2022, Allplan 2021, Allplan 2024  | Last modified: 09.08.2023 13:55
 
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Question:

How can I transfer the license permanently to a new computer?
How can I temporarily transfer the license of a registered computer to a different computer?
How can I interchange the licenses of two registered computers?



Answer:

If you activated the license online by entering a Product Key, you can return the Product Key and then use it for a different computer. You can return and activate the license only if the computers have Internet access. The computer where you want to return or activate the license does not have to be online all the time. It is enough if it is online while you are returning or activating the license.


Returning a license
To return a license in online mode

  • Open the 'License settings' dialog box: Services application -> Utilities -> License settings
  • Write down the Product Key for the license you are returning.
  • Click License activationon the left. Then click the license you want to return.
  • Click Return license.


You can now activate the license on a different computer.


Activating a license
If you want to transfer the license permanently, you can activate a license while you are installing Allplan or after you have installed Allplan. By activating a license, you connect the license with the new or other computer. As a result, you can start Allplan on this computer.
If you want to transfer the license only temporarily, install Allplan as a viewer on the second computer and
activate the license later.

To activate the license during installation:
Start Setup and follow the instructions displayed.

  • In the 'Installation Option' dialog box, select the 'Enter Product Key' option and click 'Next'.
  • Enter your Product Key.
  • Click 'Activate license'.


To activate the license after installation:

  • Open the 'License settings' dialog box: Services application -> Utilities -> License settings
  • Click License activationon the left.
  • Enter your Product Key.
  • Click Activate license.



Here comes a practical example:
If you want to use a Product Key for running Allplan on two or more computers, you must use computer A to return the license before you can use this license with computer B. To return the license, open the Services application -> Utilities -> License settings -> Return license. If this computer always uses the same Product Key, you can find this Product Key in the box below License activation. This box always displays the last Product Key entered.

If you switch between several licenses, it is a good idea to save the Product Keys used in a text file on the desktop. This way, you can copy the Product Keys quickly and easily to the license settings.


Note: When license cannot be returned due to defect
If your computer has a defect and does not start anymore, or your hard disk has crashed and you had to install a new one, we need a statutory declaration from you. You will receive this declaration after your situation has been checked by the technical support team. Please contact your local Allplan Support with a brief description of what happened.


Further Notes:
You can also find your Product Key in Allplan Connect. Go to http://connect.allplan.com/license
Click Profile -> License administration.
Only administrators can use this function.

Allplan Connect - Administration of Company Network

Version:  Portal  | Last modified: 21.06.2023 16:22
 
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1. What is a company network?

You can create a "company" network as a customer in Allplan Connect.
Persons assigned to your company network also benefit from Allplan Connect. Serviceplus customers are granted premium rights and can thus access Allplan Connect without any restrictions. Customers without Serviceplus agreements have limited access to Allplan Connect.
As the administrator, you can invite employees to your Allplan Connect company network and then accept them. It is also possible to remove persons you have already accepted and assigned to your network.
To become the administrator, you need to register with you customer number and enter your admin key on the Admin - Company Connection page. You can find your admin key in the personal letter you received.

2. What is an administrator?

The administrator is an employee in a company who is entitled to create an Allplan Connect company network. The administrator is granted advanced rights in Allplan Connect to create a company network, invite persons, confirm or turn down connection requests to an existing company network or remove persons already assigned to a company network.

3. Which functions of Allplan Connect are available to me?

Serviceplus customers have access to all Allplan Connect functions without any restrictions. Customers without Serviceplus agreements have limited access to Allplan Connect.

4. What are the privileges of Serviceplus customers?

Serviceplus customerscan access the contents and functions of Allplan Connect without any restrictions. What's more, they can take part in events, contact Technical support and
use the entire content of Allplan Connect for free.
Customers without Serviceplus agreementshave limited access to the contents and the functions of Allplan Connect. However, they can use more parts of the content and more functions than interested parties. Therefore, they can download more content items, watch e-Learning videos or read FAQs.
Interested partiescan also register for and log in to Allplan Connect. However, the number of available functions is limited further.

5. How can I become an administrator in Allplan Connect?

To become an administrator, you need to confirm your customer number using the admin key. This is only possible for Allplan customers. You can find detailed instructions on how to enter your admin key in Allplan Connect in the document entitled "Instructions for registration".

6. What can an administrator of a company network do?

The administrator of a company network can invite employees to join the company's network. Of course, the administrator can also remove persons from the network again.
Members of a company network can benefit from the company's status in Allplan Connect (customer or Serviceplus customer).

7. How can I join a company network?

To join a company network, you need the customer number of your company. You can then enter it in the corresponding box on the Admin - myProfile page. Now all that is missing is the confirmation of your company network's administrator
. To get this confirmation, you can send a connection request to the administrator on the Admin - Company Connection page.

8. What is an admin key?

The admin key is a string consisting of 16 characters. Persons who receive the appropriate admin key for a customer number can become the administrator of the customer-based company network in Allplan Connect.
Each admin key is only valid in conjunction with your customer number and can only be used once. If you require another admin key, you need to request it. You will get it personally from us.
Unused admin keys are valid indefinitely. They do not expire until the customer number is confirmed.

9. How can I get an admin key?

The admin key is sent to you by mail. If you have not received it or if you require more admin keys, you can use Allplan Connect to send a request.
To do this, open the Admin - Company Connection page.
There you can find a link to the "Request Admin Key" online form.

10. Can I also register for Allplan Connect if I do not have an admin key?

Everyone can take part in Allplan Connect - whether you are a user of Allplan software or simply interested in Allplan. Registration is free. Even interested parties have access to all areas of Allplan Connect.

11. What about several administrators in my company network?

As soon as another user confirms a customer number using the admin key, this user also becomes an administrator of the corresponding company network. An administrator has the option to remove each additional administrator from the company network. Your written invitation to Allplan Connect contains three admin keys.
You can request more admin keys using the online form at
https://connect.allplan.com/de/support/kontakt/admin-key-anfragen.html
If an administrator leaves the company or is on holiday or out of office for a long time, the option to have multiple administrators makes sure that all admin functions are always attended to.

12. What happens if I incorrectly enter the admin key five times?

If you inadvertently typed the admin key incorrectly five times, you can reactivate your customer number as follows:

1) There is an administrator in your company network
Send a connection request to this administrator on the Admin - Company Connection page.

2) You are establishing a new company network
In this case, please contact our support team by sending an

Email:
connect.uk@allplan.com

Contact form:
https://connect.allplan.com/de/support/kontakt/allgemeine-anfragen.html

Our support team will reactivate your customer number and generate a new admin key so that you can use this new admin key to confirm your customer number.


Download
- Allplan_Connect_Firmennetzwerk.pdf (369 KB)

Activating license offline (without Internet access)

Version:  Allplan 2019, Allplan 2020, Allplan 2021, Allplan 2022, Allplan 2016, Allplan 2017, Allplan 2023, Allplan 2018, Allplan 2024  | Last modified: 08.08.2023 08:00
 
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Question:

My computer does not have Internet access, but I would like to activate the license with the Product Key. What can I do?


Information:

The easiest way to activate and return Allplan licenses is to do this online. In other words, the computer has Internet access. However, you can also activate Allplan on a computer without Internet access (offline licensing). Offline licensing is particularly useful if some Allplan computers in your office do not have Internet access and do not use a license server either.

If the computer without Internet access and the computer with Internet access are neither close to each other (for example, the computer in the office hasInternet access, but the computer at home does not haveInternet access) nor connected with each other (for example, using LAN), offline activation is not very suitable, as you have to access both the computer with Internet access and the computer without Internet access.

Requirements for activating a license offline:

  • You have a valid Product Key.
  • You have installed Allplan on the computer without Internet access (for example, as a viewer).
  • You have another computer with Internet access.


Important: Activating a license offline involves two steps. In addition, you need to upload a receipt file so that you can return the license offline later.

There are the following basic steps:

  • Creating and uploading the license request file
  • Downloading and importing the license update file
  • Creating and uploading the receipt file


The online computer uses the following web page:
http://lc.codemeter.com/59885/depot_151/index.phphttp://lc.codemeter.com/59885/depot/index.php


Note:

As both the license file and the receipt file are saved with the name of the container number by default, it may happen that you mix up these two files. Therefore we strongly recommend that you use meaningful names for the files. For example, the name could include the name of the computer and the Product Key or the words “license” and “receipt”.
This is particularly important if you want to activate several computers offline.


Answer:

A: Activating licenses offline

To activate licenses, use CodeMeter Control Center.

Start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. An an alternative, go to the Windows search box and type Codemeter.

You can find the container numbers in the ‘License’ area.
If you have a stand-alone license, the name of this container is Allplan GmbH and its number is 327XXXXXXX.

Select this container and click Activatelicense on the right. Select
Create license request. Create a *.WibuCmRaC file for your container.

Take this file to a computer that is online.
Go to the following web page:
http://lc.codemeter.com/59885/depot/index.php

Enter your Product Keyin the “Ticket” line and click Next. You can now see your license.
Click Activate license.

You can see your license and all available updates, which should be selected. Click Offline License Transferat the bottom on the right.

You can now upload the *.WibuCmRaC file (Browse....) by clicking Upload license request now. This creates your license, which you can download by clicking Download license update file now. Install this license on your computer.

To do this, go to CodeMeter Control Center and click File-> Importlicense.


You can see the activated license in the Services application -> Utilities -> License settingsand you can now use this license for Allplan.


Finally, upload the receipt file.
To do this, open CodeMeter Control Centeragain and select the new Allplan GmbH license with the number 128-XXXXXXX.

Then click License update -> Next -> Create receipt.
Create the receipt file for this container.
Upload this receipt file using the web page.

Take this file to the computer that is online. Click Nexton the web page.
If you have already closed the web page, use the link given above and enter your Product Key once again. Then select Continue with license transfer.
Select the receipt file and click Upload receipt now.
Click OKto confirm. This completes license activation.




B: Returning licenses offline

You can return licenses in the same way:
Start CodeMeter Control Center and select the container with the license (Allplan GmbH with the number 128-XXXXXXX). Then click License update -> Next -> Create license request.
Here, too, create a *.WibuCmRaC file for your container.

Take this file to a computer that is online.
Here, too, go to the following web page:
http://lc.codemeter.com/59885/depot/index.php

Enter your Product Keyin the “Ticket” line and click Next. You can now see your license.
Click Move license.
Click Offline License Transferat the bottom on the right.
You can now upload the *.WibuCmRaC file (Browse....) by clicking Upload request now.
Then click Download license update file now. Download the file and import it. To do this, go to CodeMeter Control Centerand click File -> Importlicense.

Then create a receipt by clicking License update -> Next -> Create receipt.
Upload this receipt file using the web page.
To do this, click Nexton the web page.
If you have already closed the web page, use the link given above and enter your Product Key once again. Then select Continue with license transfer.
Select the receipt file and click Upload receipt now.
Click OKto confirm. This completes license activation.

The license is now available again and can be used on another computer.

First steps to solving hardlock license problems

Version:  Allplan 2015, Allplan 2014, Allplan 2013  | Last modified: 21.06.2023 16:38
 
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Question:

Allplan starts as a viewer. What can I do?



Answer:

Do the following:

1. The Allplan license folder contains the servcfg.nse file.

Open this folder:
Services application -> Service -> Windows Explorer -> General program data (ETC, LIC) -> License.

Delete the servcfg.nse file from this folder.

2. Install the new, appropriate license, which you can find in the attached file. Save the license to a folder on your computer and install it as follows:
Services application -> Utilities -> License -> Install HARDLOCK License

3. Check that the light indicator of the connected USB dongle (blue or white stick) is on all the time. To test it, you can connect the dongle to a different port.

4. Install the current hardlock driver if the light indicator is off.
You can find detailed instructions here:

https://connect.allplan.com/en/faqid/20131028125253.html

5. Select the Services application -> Utilities -> License -> License settings -> Licenses.
Check if "Allplan FT" is displayed in the white window on the left. If this is so, Allplan has accepted the dongle.

If this is not so, send the logmes.nse file, info.001 file and the new servcfg.nse file (license folder) to support.de@allplan.com


Fixing NemSLock after Windows update

Version:  Allplan 2013, Allplan 2014, Allplan 2015  | Last modified: 21.06.2023 16:30
 
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Question:

After I updated Windows (8 to 8.1; 8.1 to 10), Allplan only starts as a viewer. What can I do?


Answer:

Windows update corrupts Nemetschek Softlock License Manager.
To fix Allplan, do the following:

You need the latest installation package for your version.
You can download this package from our webdrive

https://webdrive.allplan.com/s/4LrjrymoxESzC6p

You can find the installation packages in the following path:
Allplan/"Version"/Installationspaket/

Copy the zip file to the local computer and unzip the file.
Start the installation and run an update use our temporary license file.

You can download the temporary license from Allplan Connect:
https://connect.allplan.com


After the installation, you can open License Manager again (Services application -> Utilities -> License -> License Manager). Next, install the temporary license (*_psd.nslock): "Install - Install license"
Note: the status of the temporary license is set to "Expired".

Next, create a new registration request.
To generate a registration request, do the following:

Open License Manager (Services application -> Utilities -> License -> License Manager). Select the license entry for your seat and click "Request license".
Follow the instructions displayed on screen. Complete the form. Do not forget to enter your email address.

Check that the Client ID and CD Key are correct.

Send the registration request to: register@nemetschek.de.

Controlling license selection

Version:  Allplan 2024  | Last modified: 11.08.2023 13:06
 
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Question:

I have several licenses, but I want to use a specific license to start Allplan. How can I do this?



Answer:

Open the license settings on the client:

Services application -> Utilities -> License settings -> License selection

You can see all the licenses that are available on the network. You can control license selection as follows:


Select the check box in front of a license to select this license as a favourite. You can mark as many licenses as you want. Allplan will then prefer these licenses. Click to select one or more licenses Allplan is not to use.

Make settings as you need.

If you do not select any license or if you have selected several favourites, Allplan will automatically use the first free license it finds.


Note:

Check which licenses are available.
Available column:
This column shows how many licenses are still available. For example, 3/5 indicates that 3 out of 5 licenses are still available. Click the dropdown arrow to see a list of users currently working with a license.

Country-specific projects - working together with partners in other countries

Version:  Allplan 2019, Allplan 2021, Allplan 2022, Allplan 2020, Allplan 2023, Allplan 2024  | Last modified: 09.08.2023 09:39
 
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Question:
How can I work together on a project with a partner from another country?

Answer:
Using Allplan 2019 and later, you can work on projects across countries.
You can define projects in a country-specific manner. This means that a project gets the resources (for example, hatching, patterns, layers and so on) and reinforcement settings of a specific country. Depending on your license, you can install one or more additional country packages. For example, you can then create a project with resources and settings for Germany and another one with resources and settings for the UK.


Requirements:

Whether you can use country packages depends on the Allplan license.

Only the ‘Cubed’ and ‘Exponential’ license types include country packages.
These license types enable you to use as many country packages as you like. You can create and open projects with any country code.

The ‘Lineared’ and ‘Squared’ license types only include one country package by default. This also applies to all conventional license types such as ‘Architecture’ and ‘Engineering’. In other words, you can only create and open projects with this country code.

Installing country packages:

When installing Allplan 2019 for the first time or upgrading from Allplan 2018 or earlier, you must explicitly install the additional country packages.

A default installation onlyinstalls the country package of your country. If you want to use different country packages, you must do a custom installation. Only a custom installation allows you to select the country packages you want to install.
You can do this whenever you want - be it the first installation or an upgrade or update.

Doing a custom installation:
Start Setup.

Select Customfor the Setup type.
When it comes to selecting Features, you can select the language packages you want to install.
You can see a list of all Allplan languages included in your license.
After this, you can select the countries. Select the country packages you want to install.
Click ‘Next’ to confirm all other dialog boxes.

Note:Please note that the more country packages you select, the longer the installation will take and the more hard disk space will be required.

    Using country packages in Allplan:

    You must define the country when you create a project. You cannot change the country later.

    Creating a new project:
    When creating a new project, you can select the county in country-specific templates.
    Select the country and the template you need.

      If you do not select a project template, you must select the required country in the next dialog box.


        In the project:
        The status bar shows the country set for a project.
          The units for length entries and reinforcement set in the Options are project-specific settings. These units are preset depending on the country selected.



          Important note:
          • When checking out a project in a workgroup environment, you can choose which country-specific office standard you want to check out.
          • Click in the ‘License Settings’ to see which countries are included in your license.
          • There is a default country, which is usually the country entered in your license. Setup always installs the data for this default country in the STD and ETC folders. During installation, Setup creates a STD.??? folder and an ETC.??? folder for each additionalcountry package selected (??? stands for the country code). The office path and default path are always based on the country set for the project that is currently open. That is to say, when you open a project and save a favorite or library element in the office path or default path, these elements will only be available in projects with the same country settings. ProjectPilot is an exception; here, the office path and default path always refer to the STD and ETC folders.


          Server operating system for the data storage of Allplan

          Version:  Allplan 2019, Allplan 2017, Allplan 2022, Allplan 2020, Allplan 2021, Allplan 2018, Allplan 2016, Allplan 2023  | Last modified: 14.07.2023 12:50
           
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          Question:
          Which server or server operating system can be used for data storage of Allplan.

          Reply:

          Since Allplan 2018 we recommend Windows Server 2016 as the server operating system for pure data storage and since Allplan 2019 also Windows Server 2019, since Allplan 2022 Windows Server 2022.
          When selecting the server operating system, please also take into account the interaction with the client operating systems used.
          For Windows Server 2012 R2, the "development phase" (fixing bug fixes, etc.) was discontinued in 2018.
          However, Microsoft will continue to provide extended support (closing security gaps) until 10.10.2023.
          The same applies in this respect for the Windows 8.1 operating system used in the same period.

          Due to this fact, it cannot be ruled out that the further development of the Windows 10 operating system and the "technological standstill" of Windows Server 2012 R2 could lead to discrepancies when combining these operating systems at some point.

          However, Microsoft should be able to guarantee compatibility for the operating systems used in the future.
          Windows Server 2016 - Windows 10
          Windows Server 2019 - Windows 10
          Windows Server 2022 - Windows 10 and Windows 11 respectively.

          If Allplan is also to be installed on the server operating system (e.g. Citrix), the corresponding release in the system requirements must be observed. For Allplan 2016/2017 this is e.g: Windows Server 2012 R2. For higher Allplan versions this is e.g: Windows Server 2016.


          General information about the system requirements here:

          https://www.allplan.com/en/system/system-requirements/


          Notes on NAS systems:

          NAS server are not generally recommended. Because the product variety and quality is very diverse, no effective quality control can take place. We can give no guarantee about operability. In the past we had performance or stability problems, false representations up to the loss of data in some cases.

          This phenomenon occurs most in NAS systems of the lower price segment, which have not installed sufficiently fast hardware. If nevertheless a NAS system is to be used we recommend generally a high-performance hardware and the use of the operating system "Windows Storage Server 2012".

          Working with Allplan from home

          Version:  Allplan 2024  | Last modified: 22.08.2023 12:52
           
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          Question:

          How can I work from home with Allplan without a direct LAN connection to a common file storage folder?



          Answer:

          1. Working from home with direct access to the central data


          If you want to work together on projects, you can use Allplan Share, Allplan’s cloud solution, to work with Allplan without a LAN connection to the central file storage folder. This is only possible if Allplan is installed as a standalone version on a computer without access to a central file storage folder; otherwise, Allplan does not start. If the computer is part of a workgroup installation, the computer must be checked out and used outside the LAN (like a standalone workstation). Data access is via cloud services.
          This is only possible if you use Allplan Share for cloud storage.

          Working with Allplan Share is just as simple as working at a standalone workstation. You and several other users can access and edit a project at the same time.

          To get more information on Allplan Share, use the following link or contact your sales partner:

          https://www.allplan.com/de/add-ons/allplan-share/


          You can also find further information on Allplan Connect; use the following link:


          https://connect.allplan.com/de/forum/themen/topic/topics/cad-allgemein-1/moderierter-sammelbeitrag-zugriff-auf-allplan-projekte-aus-dem-homeoffice-via-allplan-share.html


          Note:

          VPN is not useful for common project storage.
          Allplan exchanges many files with the data server. VPN uses advanced encryption, which considerably slows down data transfer.
          A connection via VPN is not approved for Allplan because data might get damaged even if the connection is interrupted only briefly. In addition, working over the internet is extremely slow if the internet connection is not fast enough (at least 100 Mbit).
          Allplan does not support a VPN connection with IPv6; Allplan detects only IPv4.
          Make sure that the VPN connection does not switch to sleep mode.

          Please note that we cannot provide support for this constellation.



          2. Working from home without access to the central file storage (working locally):



          2.1 Allplan with workgroup manager:

          If workgroup manager is included in your license, you can check out a computer or laptop with projects from the workgroup environment. You can then work from home without access to the server. The projects on the computer or laptop that is checked out are locked for the CAD users on the network. These users see the comment you entered when you checked out the computer.

          You can find instructions at

          https://connect.allplan.com/en/faqid/20160923105251.html

          When you use a license server, you can get the license via a VPN connection or borrow the license beforehand:

          https://connect.allplan.com/en/faqid/20180109095437.html
          https://connect.allplan.com/en/faqid/20160523165423.html




          2.2 Allplan without workgroup manager:

          Using the office computer
          If you have neither workgroup manager nor network access, you must uninstall Allplan and install it again by specifying the local paths. To work with a project, you must back it up and then import it to the local installation.

          Using a new (private) computer
          If you want to use a new computer to work from home, you must return the license at the office computer and then use this license to install Allplan on the new computer.


          We recommend that you do not mix data from the office computer and the private computer. Merging data later involves considerable time and effort.

          Use the following link to find out how to transfer projects:

          https://connect.allplan.com/en/faqid/20180507154505.html

          Converting all Allplan projects in a single operation

          Version:  Allplan 2024, Allplan , Allplan 2019, Allplan 2020, Allplan 2013, Allplan 2012, Allplan 2017, Allplan 2018, Allplan 2016, Allplan 2021, Allplan 2014, Allplan 2022, Allplan 2023, Allplan 2015  | Last modified: 25.08.2023 15:18
           
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          Question:

          I just installed an upgrade. How can I convert all the projects at once?



          Answer:

          Back up all the projects beforehand!

          Do the following:

          • Exit Allplan on all workstations.
          • Only when working with Workgroup Manager:
            Log in as the Allplan administrator (sysadm).
          • Start the Services application.
          • Only when working with Workgroup Manager:
            Make sure all the computers where projects are located are up and running.
            To check this, select:
            Services application -> Workgroup Manager -> Information -> Display Project List(the second column displays the computer where the project is located).
          • Go to the computer where you want to convert the data and set the drawing file size to the maximum value:
            Services application->Service ->Hotline Tools->docsize ->512 (or 1024, if available) ->OK
            Note:
            After data conversion, you can set the drawing file size back to the initial value.
          • Start converting the data (use the computer where you have changed the drawing file size):
            Services application ->Service ->Hotline Tools -> datwaprjs: convert data of all projects
            If you reply "Yes" at the following two prompts, the program will convert the data of all projects.



          Notes:

          The time it takes to convert the data depends on various factors:

          • Number of projects
          • Size of each project
          • Performance of the computer converting the data
          • Network performance


          It is possible to start data conversion from several workstations at the same time.

          Presenting 3D animation model without Allplan

          Version:  Allplan 2016, Allplan 2018, Allplan 2017, Allplan 2015  | Last modified: 21.06.2023 16:22
           
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          Task:

          You would like to export your Allplan 3D animation model and present it to somebody who does not work with Allplan.



          Preparation:

          Install a plug-in for Internet Explorer on the computer where you want to view the 3D data. Using this plug-in, you can open VRML files.

          Plug-ins of this kind can be found on the Internet. Visit the website of Parallelgraphics, for example.
          This plug-in is available for the following browsers:
          Internet Explorer 6.0, Netscape Browser 8.0, Mozilla Firefox 1.5, Opera 8.5 or later versions.

          http://www.cortona3d.com/Products/Cortona-3D-Viewer.aspx



          Solution:

          Open an animation window in Allplan.
          Select File->Export ->Export to Cinema 4D/VRML/3DS/U3Dand save the data under any name in Windows Explorer.
          It is advisable to save the file in an empty folder as the textures used in Allplan are copied together with the VRM fileto this folder.
          You can then view the VRML file in Internet Explorer. All you need to do is double-click it. The functions provided for navigating and zooming are similar to those you can use in Allplan's animation window.



          Note:

          The Export 3D PDFtool is provided on the animation window's shortcut menu in Allplan 2008 and later versions. You can use Adobe Reader Version 2008 and later to view PDF files created in this manner.

          Allplan 2021 - System requirements

          Version:  Allplan 2021  | Last modified: 21.06.2023 16:41
           
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          Question:

          Where can I find the system requirements and the system test for Allplan 2021



          Answer:

          Under the following link you will find comprehensive information on the topics:

          - system test
          - System requirements
          - Graphic cards


          www.allplan.com/info/sys2021




          Note:

          The following link contains computer models tested and recommended by Allplan:

          https://connect.allplan.com/support/certified-hardware.html

          cinerender is not executed

          Version:  Allplan  | Last modified: 31.08.2023 14:28
           
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          Frage:

          Warum kann der Cinerender nicht gestartet werden?



          Antwort:

          Prüfen Sie bitte, ob auf Ihrem Computer das Programm "ManyCamService.exe" installiert ist. Deaktivieren Sie dieses Programm gegebenenfalls.



          Hinweis:

          in der Firewall wurde der Cinerenderer für eingehende sowie ausgehende Regeln bereits "whitelisted" .

          Mögliche Ursache für das Phänomen:
          Das Programm "ManyCamService.exe" reagiert auf den Port 1234, welchen Allplan bei Starten des Cinerenderers adressiert und behindert so die Kommunikation zwischen Allplan und Cinerenderer.

          Der Port 1234 ist der für VLC media player (VideoLanClient) standardisierte Port. Über diesen Port kommuniziert sowohl der Cinerenderer als auch das beim Kunden installierte Programm ManyCamService.exe




           

          Installing loopback adapter for a stand-alone version with Workgroup Manager

          Version:  Allplan 2023, Allplan 2017, Allplan 2020, Allplan 2018, Allplan 2022, Allplan 2016, Allplan 2021, Allplan 2019  | Last modified: 22.06.2023 13:31
           
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          Question:

          I have used the "Check out" tool to check out the computer from the network and remove the network connection.
          Why is Workgroup Manager no longer working?



          Answer:

          Windows disables network functionality as soon as you remove the network connection (unplug the network cable).
          Running Allplan, however, requires specific network protocols (even if the computer is checked out).



          Solution:

          To make sure that the operating system's network functionality is not interrupted, you can install a virtual network interface card.
          Microsoft provides a driver for this (loopback adapter).

          How to install:

          Windows 8/10:
          Right-click the Windows Start button -> select "Run".
          Type in "hdwwiz" in the search field. Right-click the program found -> select "Run as admin".
          Click Next -> select the required hardware manually in a list and install it -> click "Next".
          Select "Network adapter" in the list -> click "Next".
          Select "Microsoft" in the list on the left -> "Microsoft loopback adapter for KM TEST" is presented for selection on the right -> click "Next" -> click "Next".

          Windows 7:
          Click the Windows Start button -> type in "hdwwiz" in the search field. Right-click the program found -> select "Run as administrator".
          Click Next -> select the required hardware manually in a list and install it -> click "Next".
          Select "Network adapter" in the list -> click "Next".
          Select "Microsoft" in the list on the left -> "Microsoft loopback adapter" is presented for selection on the right -> click "Next" -> click "Next".

          Windows Vista:
          Start the "Hardware Wizard" by selecting
          Start -> Control Panel -> Hardware and clicking Continue -> Next.
          Select "Install the hardware that I manually select from a list (advanced)" in the box and choose "Network adapter" in the list that follows.
          This selects and installs the "Microsoft loopback adapter".

          Updating license server and licenses

          Version:  Allplan 2024  | Last modified: 10.08.2023 14:05
           
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          Question:

          How to update the license server and the licenses?



          Answer:

          Allplan 2016: Before you do anything, make sure Allplan 2016-1-4 or later is running on all clients.
          Allplan 2017 and higher: Check the version of the license server as described below and update the licenses.

          1. Updating the license server
          Check the version of your installed license server on the server. Starting with the license server version 2016-1-4, the detailed version status (Build-ID) is displayed directly in the lower left corner of the License Settings program.
          The latest version 1.11xx.xxx.xxx should be displayed here. If an older Build ID is displayed, then you still have an older license server in use. In any case, please update your license server. Download the software for the license server from Allplan Connect - license server version 2021 or from the following link.

          https://webdrive.allplan.com/index.php/s/4LrjrymoxESzC6p

          The package is in the folder

          /Allplan/Lizenzserver/2021/

          Start the new License Server Setup on the server or computer you use as the license server. Right-click the *.exe file and select 'Run as administrator' on the shortcut menu.

          • Click Install.
          • Click Exit.

          If you have not yet installed the license server or if you have not switched to Allplan 2016 or higer until now, you can find detailed step-by-step instructions at
          https://connect.allplan.com/en/faqid/20150618084450.html


          2. Updating the licenses
          Update the licenses at the license server as follows:

          • Start the License Settingsprogram on the server.
          • Click License activationon the left. Then click the license you want to update so that this license is highlighted in blue.
          • As you can see, the 'Update license' function is now available.
          • Click Update license.
          • If your license includes configurations for several seats, you must update each license separately.

          Note: When updating the license it can be that you will receive a higher version of the license as the version of Allplan you are using. The license is downward comatible and can be used until Allplan 2016.

          Import: handling large coordinates, four options

          Version:  Allplan 2019, Allplan 2020, Allplan 2021, Allplan 2017, Allplan 2018  | Last modified: 25.08.2023 15:19
           
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          Question:

          How can I import DXF and DWG files that contain elements with large coordinates?



          Answer:

          Imported DXF and DWG files that contain elements with large coordinates can cause performance problems in Allplan. To avoid problems with this data, you have the following options:

          Option 1: set an offset
          Set an offset in the project. In Allplan 2011 and later, you can do this directly when you create a new project. For existing projects, you can specify offset coordinates later. To do this, select the File menu -> clickOpen Project-> select the relevant project -> open the shortcut menu and click Properties. (In Allplan 2009 and earlier, select the Tools menu -> Options -> Advanced Draft -> Settings tab). The offset can also be set automatically during the import, which is described in option 2.

          Option 2: adjust center of gravity to: offset
          When importing, select the Options -> General Settings tab (Advanced Transfer Settings tab in V2008 and earlier) and select the Adjust center of gravity to "Offset" check box. The system automatically sets an offset in the project. Consequently, the origin of the file (= center of the min-max-box) is set to the origin of the coordinate system. This option is not available if you have already specified an offset or if the data to be imported does not contain large coordinates.

          Option 3: adjust center of gravity to: origin
          When importing, select the Options -> General Settings tab (Advanced Transfer Settings tab in V2008 and earlier) and select the Adjust center of gravity to "Origin" check box.This moves the center of the file to the origin of Allplan’s coordinate system. As opposed to the previous option, the coordinates themselves are changed. Use this option only when you do not need to export the data again.

          Option 4: adjust center of gravity to: off
          This imports the data into Allplan; the coordinates are not taken into account. To optimize working with large coordinates, select the Options -> Desktop environment page -> Optimize working with large coordinates (in Allplan 2009 and earlier: Tools menu -> Options -> Global Options -> 'Miscellaneous' tab -> Optimize working with large coordinates). However, the larger the volume of data you create far from the origin, the slower the performance might get. In addition, you can can move the data to the origin using Allplan's "Move" tool and, if necessary, specify a corresponding offset later.



          Note:

          Using an offset (as described in the first two options) is usually the better solution. You edit the data at the origin of the coordinate system but - due to the offset specified - point coordinates are measured correctly. The offset set is automatically taken into account when you export and import data, and it applies to the entire project.
          If you do not need to export the data with the same coordinates again, we recommend that you use option 3 - adjust center of gravity to: origin.

          Workgroup Manager: Problems when checking in or out computers

          Version:  Allplan 2020, Allplan 2022, Allplan 2021, Allplan 2023, Allplan 2019, Allplan 2024  | Last modified: 08.08.2023 08:18
           
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          Question:

          I can neither check in nor check out the computer.
          When I try to check in the computer, the following error message appears: “The registry entries are not correct!” How can I correct this error?


          Answer:

          There is a hidden file on the server. This file causes the problem, which is probably related to user rights or user account control.

          You have to change the settings directly on the server, that is so say, you have to use the folder options to show all hidden folders and files.

          1. Open the central file storage folder on the server. There is a subordinate folder called
          NET. This folder contains the computer_name.out file. Here, computer_name is the name of the computer that is checked out.
          Delete this file.

          2. Open the shared folder (for example, C:\Nemdata\Allplan) on the computer that is checked out.
          Allplan 2015 and earlier: Delete the Net.ChkOutfolder.
          Allplan 2016 and later: Delete the NETfolder.

          Now the computer is checked in again. Consequently, you can move projects to this computer
          or check it out once more.


          Note:

          If the computer or the projects are still red, you have to fix the projects.

          To fix the projects:
          Services application -> Workgroup Manager -> Administer projects and computers

          Do the following:

          Ctrl + right-click computer
          -> can be checked in
          Ctrl + right-click project-> can be unlocked

          Repeat this step to unlock every project on the computer.
          When you have finished, close the dialog box and open it again to update it.
          Now everything should be correct.

          Setting up archive computer

          Version:  Allplan 2023, Allplan 2019, Allplan 2021, Allplan 2016, Allplan 2020, Allplan 2018, Allplan 2017, Allplan 2022, Allplan 2024  | Last modified: 08.08.2023 08:04
           
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          Question:

          How can I set up a computer where I can archive projects I do not need regularly?



          Answer:

          If you work with Workgroup Manager, you can add computers to the workgroup (Services application -> Workgroup Manager -> Administer projects and computers).

          Initial situation:
          You have set up a workgroup environment
          and a computer you want to use as the archive. You do not need to install Allplan on this computer.

          Preparation:
          Create a new folder (..\Archive) on the archive computer. Share this new folder.
          Create a subfolder (..\Allplan) in this new folder. Then create two more subfolders (..\PRJ and ..\USR) in the ..\Allplan subfolder.

          Adding the archive folder to the workgroup:
          Open the Services application and select
          Workgroup Manager -> Administer projects and computers.
          In the 'Remote projects' column on the left, right-click in the empty white space. The shortcut menu opens. Select
          Add any computer to Allplan Workgroup
          Find the archive computer in the list. Select the 'Archive' folder you just created and shared as well as the 'Allplan' subfolder.

          Archiving:
          Move the projects you want to archive to the archive computer. You can use drag-and-drop operations or 'Cut' and 'Paste' on the shortcut menu.



          Summary:

          • Using the admin tools, you can move projects to the archive computer.
          • You do not need to back up the archive folder every day, as you do not edit the projects.
          • It is not necessary that the computer is up and running.
          • Switch on the archive computer before you upgrade. When you convert the project data of all projects, Allplan includes archived projects, making sure all projects are up-to-date.
          • You can now use the project filter in Allplan to access the archive computer. To do this, open the File menu -> New Project, Open Project. Open the project filter and add all the computers of which you want to see the projects to the filter conditions.




          Note:

          You cannot create the archive folder on the server with the Allplan data, as you can add only one shared folder per computer.

          Switching from single installation to network installation without Workgroup Manager

          Version:  Allplan 2013, Allplan 2014, Allplan 2016, Allplan 2020, Allplan 2019, Allplan 2018, Allplan 2021, Allplan 2017, Allplan 2015, Allplan 2012  | Last modified: 14.07.2023 12:49
           
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          Task:

          You have installed Allplan on several local workstations. Now you want to change the installation so that you can access a common network drive.



          Note:

          Before you switch to a network installation, it is essential that you back up all the data of all the workstations.
          We strongly recommend that you take advantage of the expertise of Nemetschek’s technical support staff. We are happy to help you!



          Solution:

          The following description shows how to change several workstations where Allplan is installed locally and the project data is also stored locally on each computer to workstations with a common network drive without Workgroup Manager.

          1st - getting ready
          Choose one of the workstations where you will install all the projects and the office standard (hereinafter referred to as the main workstation).
          First, move all the projects to the main workstation.

          1.a: copying resources into projects
          To make sure that the projects in your office have a uniform appearance, change the path settings for the projects' resources to 'Project'.
          Make the following setting for each project:
          Allplan -> File menu -> ProjectPilot - Admin -> select the individual projects one after the other -> right mouse button -> Properties -> Settings tab
          Set the path settings for 'Pen and line definitions', 'Fonts', 'Patterns, hatching styles, area styles', 'Bar and mesh cross-section catalogs', 'Layer structures, line styles, drawing types' and 'Attributes proposed' from 'Office' to 'Project', if necessary.
          The corresponding elements are copied from the office standard directly to the project. This ensures that the project settings stay the same even when you copy the project to the new server with the new office standard.

          1.b: same folder name as project name
          Open the 'General' tab and select the 'Same folder name as project name' setting if you want to proceed as described in 2b.

          1.c: pen color ("Color stands for pen")
          The pen color for the "Color stands for pen" setting is a user-specific setting that is not saved in the project but in the user folder (...\Usr).

          2.a: backing up projects of the individual workstations and importing them to the main workstation (recommended method):
          Back up the individual projects. To do this, open the Services application and select Data Backup -> Create -> Entire folders -> Projects.
          You can back up several projects in a single operation.
          Before you start, specify the backup folder on the network or on the local hard disk: Services application -> Configuration -> Backup path ->Browse for Folder.

          The next step is to import the saved projects to the main workstation.To do this, open theServices application -> Data Backup -> Import -> Projects Before you import the individual projects, you can create new Allplan projects at the main computer. As an alternative, you can also create a new project during the import.

          2.b: backing up projects of the individual workstations and importing them to the main workstation (special approach):
          This approach should only be used with good reason for exceptional cases as it requires in-depth knowledge of Windows.
          With this method, Windows Explorer is used to import the projects to the main workstation.
          If some project names exist twice, you need to rename these projects before you back them up.

          You can then rename the existing 'project.dat' file in the Prj folder of the main workstation.
          Next, select the Services application -> Service -> Hotline Tools -> reorg -> Restore project management file.
          The system creates a new project administration file (project.dat), which should list all projects with names.

          Now the main workstation contains the latest version of all the projects of the office.

          3rd - merging project defaults
          Open ProjectPilot at the individual workstations and copy the elements you want to transfer (symbols, smart symbols, lists, schedules, and so on) to the external path. Of course, you can set the external path to a common network folder that can be accessed by all workstations.
          Next, open ProjectPilot at the main workstation and copy the contents of the external path to the office standard.

          4th - data backup

          • Back up the projects, office standard and user settings at the main workstation:
            You can also copy the ..\prj (projects), ..\std (office standard) and ..\usr (user folder) paths to a backup folder (Nemsic, for example) on the hard disk.
          • In addition, you need to back up the ..\usr\local folder at every stand-alone computer.
          • Export the user interface setting of each user to a file: Allplan -> Tools - > Customize .... -> Export...


          5th - uninstalling
          Remove Allplan from all workstations.

          6th - reinstalling
          Before you install the same version again, create and share a folder (Nemdata, for example) on the future data server. Create a subfolder - Allplan - in this folder.

          The next step is to reinstall the same version on all the workstations.

          Specify the following installation paths:
          Program folder:
          local (C:\Programs\Nemetschek\Allplan, for example)
          Central file storage folder:
          Browse -> Network...
          Find the sharedNemdata folder and select the Allplan folder.

          After this, start installing.

          7th - testing the start and restoring the backup
          After the installation (check whether Allplan starts), copy the ..\prj and ..\std folders you backed up from the main workstation to the new ...\Nemdata\Allplan server folder.

          Next, use Windows Explorer to copy the contents of the former user folder (…\usr\local) of the stand-alone workstation to the new user folder of the computer you just installed.

          8th - updating the project administration file
          Go to the project.datfile in the ...\Nemdata\Allplan\Prjfolder and rename itproject.alt.After this, do the following:
          Services application -> Service -> Hotline Tools -> reorg -> Restore project management file.

          9th - summary
          Now all the workstations access a common network drive with the same project pool and office standard.
          With this type of installation, only one user can access a project at any one time. If several users are to work on a project at the same time, you need to install Workgroup Manager.

          Projects cannot be created and ProjectPilot does not open

          Version:  Allplan 2017, Allplan 2020, Allplan 2019, Allplan 2018  | Last modified: 21.06.2023 16:27
           
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          Question:

          Whenever I try to create a project, the New Project, Open Projectdialog box does not open.
          If I try to open ProjectPilot, the following message appears:Unable to create ProjectPilot control.What can I do?



          Answer:

          Some important entries are not defined in the Windows Registry.

          Close Allplan and do the following:

          Services application -> Service -> Windows Explorer -> CAD program folder -> PRG

          Find the NemProjectPilot10.exefile and start it as the administrator. To do this, right-click this file -> Run as administrator.
          Start Allplan and open ProjectPilot by clicking File -> ProjectPilot. Then create a new project.
          After this, open New Project, Open Project. This should work without problems.



          Note:

          You require administrator privileges to write to the registry.

          Changing logo and address for all reports

          Version:  Allplan 2021, Allplan 2020, Allplan 2022, Allplan 2023  | Last modified: 21.06.2023 16:33
           
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          Question:

          How can I change the company logo and address details for all reports?



          Answer:

          After having created a report, you can adjust the address and logo in the parameters. However, these settings only apply to the current report and they are not saved.

          To adjust the defaults and thus to change the settings for all reports, select Tools -> Defaults -> Office Name and Addressin Allplan.
          Enter the required information and select a bitmap file for the logo.

          Now these defaults are used for each report you create. You can still adjust them in the report viewer after you have created the report.



          Note:

          If you are working in a workgroup environment, only users with administrator privileges can change these defaults.
          The information you enter for the office name and address, lines 1 and 2, is displayed both in reports and in lists.

          Hotletter 2019

          Version:  Allplan 2019  | Last modified: 21.06.2023 16:38
           
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          Information:

          This document provides further information on installing Allplan 2019.

          Backing up and archiving data:

          We strongly recommend that you back up and archive all your data before you upgrade to Allplan 2019.


          How to install


          You can find detailed instructions on how to install Allplan 2019 in the following places:

          - After you have downloaded and unzipped Allplan 2019, you can find the ‘install.chm’ file in the following folder: C:\Users\Public\Documents\Allplan 2019\HelpFiles\English.

          - Use the following link:
          https://webdrive.allplan.com/s/4LrjrymoxESzC6p and open the General\Installation help\2019 folder.


          Please read these instructions before you install Allplan 2019.

          System requirements for Allplan 2019

          https://connect.allplan.com/en/faqid/20180608093815.html

          How to handle licenses when upgrading to Allplan 2019

          https://connect.allplan.com/en/faqid/20180608092654.html



          Some notes on installing Allplan 2019

          If you want to switch from Allplan 2016/2017/2018 to Allplan 2019, you can choose between three installation options. We recommend using the second option: first-time installation and copy data from Allplan 2016/2017/2018.

          1. First-time installation

          This option installs Allplan 2019 to a new folder without affecting any other Allplan installation (2018 or earlier). Setup does not transfer any data or settings to the new installation.

          If you want to transfer data later, you have the following options:

          You can uninstall Allplan 2019 and then upgrade from Allplan 2016/2017/2018.
          You can integrate the data manually (requires administrative knowledge).

          2. First-time installation and copy data from version

          This option installs Allplan 2019 to a new folder without affecting any other Allplan installation (2018 or earlier). You can configure Setup to automatically copy the office standard (\std), projects (\prj) and user data (\usr) from Allplan 2016/2017/2018 to the new installations folder.
          This duplicates the data: You can use all projects, defaults and resources both in Allplan 2018 and in Allplan 2016/2017/2016. This way, you can test the new version without losing your 'old' Allplan version.
          Bear in mind, though, that you should not mix data from different versions. Merging data later involves considerable time and effort.

          2a. Continue with first-time installation and copy data from version

          This option is available when you have already used the second installation option to install <Product_Version> to a computer that accesses the same data server. As a result, the data are already available.

          3. Upgrade and transfer data from Allplan 2016/2017/2018

          This option installs Allplan 2019 to an existing folder, converting Allplan 2016/2017/2018 to Allplan 2019 and transferring all important settings. Afterwards, you can no longer work with Allplan 2016/2017/2018.
          This does nor affect earlier Allplan versions (Allplan 2015 or earlier).


          Installing on a network:

          • If you work in a network environment (one common central file storage folder), you must upgrade all workstations to Allplan 2019. Beforeyou start installing, make sure that all workstations can be upgraded. For technical reasons, it is not possible to mix installations of different major releases. Any related problems area not covered by service contracts.
          • During the upgrade, Allplan 2016/2017/2018 must not be running on any workstation.
          • When installing with Workgroup Manager, make sure all workstations are checked in before you start upgrading.





          Converting the data:

          Data from earlier Allplan versions need to be converted to version 2019. Allplan 2019 automatically converts the data of a project you open. Click here for instructions on how to convert all projects in a single operation:

          https://connect.allplan.com/en/faqid/20090408124904.html


          IBD 2019

          Click here for instructions on how to get your activation codes for Allplan IBD:

          https://connect.allplan.com/en/faqid/20110912113530.html

          Transferring NemSLock license permanently to a new computer

          Version:  Allplan 2009, Allplan 2015, Allplan 2014, Allplan 2008, Allplan 2013, Allplan 2012, Allplan 2015  | Last modified: 21.06.2023 16:30
           
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          Question:

          How can I transfer the NemSLock license permanently to a new computer?



          Answer:

          Proceed as follows:

          • Install the program on the new computer. Use the temporary license (xxx_xxx_psd.nslock) you received when you purchased the program. If you do not have a temporary license of the current version, contact your support team to request such a license.
            You can then work with the program for 30 days – plenty of time to configure your new computer, transfer the office standard and projects and so on (you can find instructions in the FAQ database).
            At the same time you can work with the program on your old computer without any restrictions.
          • When you have transferred everything you need, return the license to us. To do this, use the old computer and click
            Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager
            (Services application -> Utilities -> License -> License Manager (NemSLock)).

            Click "Relocate licenses -> Transfer licenses permanently to a computer". This creates the COMPUTER_NAME.hrdwchg file. Send this file by email to register@nemetschek.de.


          Tip: Click 'Browse' in the 'Send hardware change file (*.hrdwchg)' dialog box. The program creates and saves the COMPUTERNAME.hrdwchgfile. Then Windows Explorerstarts and the folder with the hardware change file opens. You can now use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer having Internet access and so on. Email this file to register@nemetschek.de.

          Note:
          After you have created this file, the Allplan license of your old computer will still be valid for two more days.
          As soon as we have removed the registration, we will send you a confirmation by email.

          • Create a registration request (register.txt) on the new computer and send this file by email to register@nemetschek.de.

            To generate a registration request, do the following:
            Open the License Manager (Service application -> Utilities- > License -> License Manager). Select the license entry for your seat and click "Request license". Please follow the instructions displayed on screen. Complete the form. Do not forget to enter your email address.

            You will promptly receive the license for the new computer (provided you have returned the license to us as described above).
            Installing this license file completes the license transfer to the new computer.



          Note:

          The COMPUTER_NAME.hrdwchg file is stored in the following folder:

          Allplan 2012 and earlier:

          • Windows 64-bit:

          C:\Program Files (x86)\Common Files\Nemetschek\NemSLock2006\License

          • Windows 32-bit:
            C:\Program Files\Common Files\Nemetschek\NemSLock2006\License


          Allplan 2013 and later:

          • C:\ProgramData\Nemetschek\NemSLock\AllplanLicense
          • or C:\ProgramData\Nemetschek\NemSLock\HardwareTausch


          Allplan silent installation (Allplan 2017 and later)

          Version:  Allplan 2020, Allplan 2019, Allplan 2018, Allplan 2017, Allplan 2021  | Last modified: 14.07.2023 12:58
           
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          Question:

          Can I "automate" the installation of Allplan?


          Answer:

          You can install Allplan 2017 in silent mode. This installation mode is fully automatic; you do not need to enter anything. Silent installation is particularly useful if you want to install Allplan 2017 with the same settings on a large number of workstations on a network.

          Requirements for installing in silent mode:

          Pay attention to the different licensing types!

          Licensing for stand-alone workstations:
          Make sure you have not yet activated a license on the computer where you want to record silent installation. Use the Viewer option for recording.

          After having installed all computers in silent mode, you must use the Product Key to activate the license locally on each computer.
          To activate the license after installation:

          • Open the 'License settings' dialog box: Services application -> Utilities -> License settings
          • Click License activationon the left.
          • Enter your Product Key.
          • Click Activate license.


          Using a license server:

          • The clients take the licenses from a license server.
          • The license server is installed.
          • The license of the license server is activated.

          For more information on the license server, go to http://connect.allplan.com/de/support/loesungen.html?tx_nemsolution_pi1%5BdokID%5D=20161115093205.htmlhttps://connect.allplan.com/en/faqid/20150618084450.html
          Use the Use active licenseoption for recording.

          Setup writes the license settings to the %AppData%\Nemetschek\Lic3.ini file.You must distribute this file to all computers.


          Some more tips:

          • Before you start installing, unzip the Allplan installation package (for example, using the 7_Zip program). Make sure this package is in a folder that can be accessed by all clients you want to install.
          • Start the command prompt for running the setup program always as a local administrator. To do this, open the shortcut menu and select "Run as administrator". Make sure you always start the command prompt from the correct folder.
          • Setup will automatically install any Microsoft components required by Allplan such as Microsoft .NET-Framework or Microsoft Report Viewer without prompting you to confirm.




          Preparing to install in silent mode

          To record and run silent installation, you need the installation files of Allplan 2017.
          Installing in silent mode involves three steps:

          Creating the log file for installing in silent mode

          Start by installing Allplan 2017 with the /r option on a typical workstation. During installation, Setup automatically writes all entries to a log file named setup.iss. You can then use this file to install the program on the other workstations.

          Installing in silent mode

          Next, install Allplan 2017 with the /s option on all other workstations. Installation is based on the setup.iss log file you created in the first step.

          Checking the installation

          Finally, you should check the setup.log file, which was created automatically during setup, to see whether everything was installed correctly.

          Note: When installing in silent mode, Setup usually uses the same setup.iss file to install the program on all workstations. However, you can edit some settings of the setup.iss file if you want to adjust paths. You can find more information in the help; see Adjusting the setup.iss filehttp://help.allplan.com/Allplan/2017-0/1031/Allplan/index.htm#331.htm


          To install Allplan in silent mode, do the following:

          Install .NET 4.6
          Silent setup requires you to install .NET 4.6 in advance. The reason for this is that you have to reboot the computer after installation of .NET 4.6. This reboot would interrupt silent installation.


          After you have downloaded the installation files, you must unzip these files before you can use them to install in silent mode.

          • Unzip the zip file downloaded. This results in an .exe file (for example, Allplan 2017-0-5-cad.exe).
          • Then unzip this .exe file using an appropriate program (for example, 7_Zip) and save the resulting file to any folder. You can now use the command prompt to start Setup.exe for recording.



          1. Sample installation:
          Start by creating a record file. To do this, run setup with the settings you need. You only need to do this once.

          Use the command prompt to start this installation with the "/r" option (for record):

          To run the setup program, open the command prompt as a local administrator and type the following:
          setup.exe /r

          Setup starts and runs as usual.

          Stand-alone license:
          When you are prompted to choose the license configuration, select the Use vieweroption.
          License server:
          When you are prompted to choose the license configuration, select the Use active licenseoption.


          Setup logs the entire installation process, writing everything to the setup.iss file.

          If you want, you can change the name and folder of this file:

          setup.exe /r /f1<folder>:\Setup.iss
          For example,
          setup.exe /r /f1c:\Setup.iss
          This saves the file directly to C:\.

          Be careful:
          There must not be any blanks between "f1" and the folder!

          Copy the setup.iss file to a folder that can be accessed by all clients you want to install. It is a good idea to copy this file to the folder with the Allplan installation files.

          License server:
          Copy the %AppData%\Nemetschek\Lic3.inifile to the %AppData%\Nemetschek folder of every client.
          If you install Allplan on a client for the first time, you must create the Nemetschek folder in %AppData% first (for example, C:\Users\Username\Appdata\Roaming\Nemetschek).


          2. Silent installation:
          Make sure you can access the setup.iss file.

          License server:
          Make sure the Lic3.ini file is in the %AppData%\Nemetschek\ folder.


          Setup logs the entire installation process again, writing everything to the setup.log file. You can find this file in the same folder as the setup.iss file. With the /f2 option, you can specify a different folder and file name for the setup.log file.

          To start installing Allplan in silent mode on a client, open command prompt as a local administrator and type the following:

          setup.exe /s /f1<folder>:\Setup.iss /f2<folder>:\Setup.log

          For example,
          setup.exe /s /f1c:\Setup.iss /f2c:\Setup.log
          This saves the file directly to C:\.

          Check the setup.log file to see whether everything has been installed correctly. The [ResponseResult] section should return the 'ResultCode=0' value.



          Note:

          If you have several licenses or license servers, select the required license for each client using the Services application - Utilities - License settings.

          Refer to the online help for detailed information on installing in silent mode.
          http://help.allplan.com/Allplan/2017-0/1031/Allplan/index.htm#321.htm
          To open the help system, press the F1 key during setup. Go to the "Contents" tab, select "Installing" and then "Installing in silent mode".

          You can also find information in the help for the license settings:
          Services application -> Utilities -> License settings
          To open the help system, press the F1 key. Go to the "Contents" tab, select "Licensing Allplan using a license server" and then "Installing in silent mode".


          Please note that we cannot provide support for this installation method.

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