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Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Последнее изменение: 17.06.2021 11:10

Question:

How can I transfer the license permanently to a new computer?
How can I temporarily transfer the license of a registered computer to a different computer?
How can I interchange the licenses of two registered computers?



Answer:

If you activated the license online by entering a Product Key, you can return the Product Key and then use it for a different computer. You can return and activate the license only if the computers have Internet access. The computer where you want to return or activate the license does not have to be online all the time. It is enough if it is online while you are returning or activating the license.


Returning a license
To return a license in online mode

  • Open the 'License settings' dialog box: Services application -> Utilities -> License settings
  • Write down the Product Key for the license you are returning.
  • Click License activationon the left. Then click the license you want to return.
  • Click Return license.


You can now activate the license on a different computer.


Activating a license
If you want to transfer the license permanently, you can activate a license while you are installing Allplan or after you have installed Allplan. By activating a license, you connect the license with the new or other computer. As a result, you can start Allplan on this computer.
If you want to transfer the license only temporarily, install Allplan as a viewer on the second computer and
activate the license later.

To activate the license during installation:
Start Setup and follow the instructions displayed.

  • In the 'Installation Option' dialog box, select the 'Enter Product Key' option and click 'Next'.
  • Enter your Product Key.
  • Click 'Activate license'.


To activate the license after installation:

  • Open the 'License settings' dialog box: Services application -> Utilities -> License settings
  • Click License activationon the left.
  • Enter your Product Key.
  • Click Activate license.



Here comes a practical example:
If you want to use a Product Key for running Allplan on two or more computers, you must use computer A to return the license before you can use this license with computer B. To return the license, open the Services application -> Utilities -> License settings -> Return license. If this computer always uses the same Product Key, you can find this Product Key in the box below License activation. This box always displays the last Product Key entered.

If you switch between several licenses, it is a good idea to save the Product Keys used in a text file on the desktop. This way, you can copy the Product Keys quickly and easily to the license settings.


Note: When license cannot be returned due to defect
If your computer has a defect and does not start anymore, or your hard disk has crashed and you had to install a new one, we need a statutory declaration from you. You will receive this declaration after your situation has been checked by the technical support team. Please contact your local Allplan Support with a brief description of what happened.


Further Notes:
You can also find your Product Key in Allplan Connect. Go to http://connect.allplan.com/license
Click Profile -> License administration.
Only administrators can use this function.

Загрузка PDF  FAQ_EN_Transferring_license_to_a_new_or_another_comp...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Последнее изменение: 17.06.2021 11:10

Question:

I just installed an upgrade. How can I convert all the projects at once?



Answer:

Back up all the projects beforehand!

Do the following:

  • Exit Allplan on all workstations.
  • Only when working with Workgroup Manager:
    Log in as the Allplan administrator (sysadm).
  • Start the Services application.
  • Only when working with Workgroup Manager:
    Make sure all the computers where projects are located are up and running.
    To check this, select:
    Services application -> Workgroup Manager -> Information -> Display Project List(the second column displays the computer where the project is located).
  • Go to the computer where you want to convert the data and set the drawing file size to the maximum value:
    Services application->Service ->Hotline Tools->docsize ->512 (or 1024, if available) ->OK
    Note:
    After data conversion, you can set the drawing file size back to the initial value.
  • Start converting the data (use the computer where you have changed the drawing file size):
    Services application ->Service ->Hotline Tools -> datwaprjs: convert data of all projects
    If you reply "Yes" at the following two prompts, the program will convert the data of all projects.



Notes:

The time it takes to convert the data depends on various factors:

  • Number of projects
  • Size of each project
  • Performance of the computer converting the data
  • Network performance


It is possible to start data conversion from several workstations at the same time.

Загрузка PDF  FAQ_EN_Converting_all_Allplan_projects_in_a_single_o...
Версия:  Allplan 2017  | Последнее изменение: 17.06.2021 11:23

Information:

This document provides further information on installing Allplan 2017.

Backing up and archiving data:

We strongly recommend that you back up and archive all your data before you upgrade to Allplan 2017.


How to install:


You can find detailed instructions on how to install Allplan 2017 in the following places:

- After you have downloaded Allplan 2017, you can find the install.chm file in the Helpfiles\English folder.
- You can find the install.chm file on the Allplan 2017 DVD in the following folder: <DVD>:\programs\x64\Allplan\Helpfiles\English.

Please read these instructions before you install Allplan 2017.

Some notes on installing Allplan 2017

If you want to switch from Allplan 2014/2015/2016 to Allplan 2017, you can choose between three installation options. We recommend using the second option: first-time installation and copy data from Allplan 2014/2015/2016.

1. First-time installation

This option installs Allplan 2017 to a new folder without affecting any other Allplan installation (2016 or earlier). Setup does transfer neither data nor settings to the new installation.

If you want to transfer data later, you have the following options:

You can uninstall Allplan 2017 and then upgrade from Allplan 2014/2015/2016.
You can integrate the data manually (requires administrative knowledge).

2. First-time installation and copy data from Allplan 2014/2015/2016

This option installs Allplan 2017 to a new folder without affecting any other Allplan installation (2016 or earlier). You can configure the program to automatically copy the office standard (\std), projects (\prj) and user data (\usr) from Allplan 2014/2015/2016 to the new installations folder.
This duplicates the data: you can use all projects, defaults and resources both in Allplan 2016 and in Allplan 2014/2015/2016. This way, you can test the new version without losing your 'old' Allplan version.
Bear in mind, though, that you should not mix data from different versions, as merging data later involves considerable time and effort.

2a. Continue with first-time installation and copy data from version

This option is available when you have already installed <Product_Version> and copied the data to a different computer that accesses the same data server. As a result, the data have already been transferred.

3. Upgrade and transfer data from Allplan 2014/2015/2016

This option installs Allplan 2017 to an existing folder, converting Allplan 2014/2015/2016 to Allplan 2017 and transferring all important settings. Afterwards, you can no longer work with Allplan 2014/2015/2016.
This does nor affect earlier Allplan versions (Allplan 2013 or earlier).



Installing on a network:

  • If you work in a network environment (one common central file storage folder), you must upgrade all workstations to Allplan 2017. Therefore, make sure you can upgrade all workstations (deadline for Serviceplus agreement: July 1, 2016) beforeyou start installing.
  • During the upgrade, Allplan 2014/2015/2016 must not be running on any workstation.
  • When installing with Workgroup Manager, make sure all workstations are checked in before you start upgrading.



Converting data:


IBD 2017

IBD 2017 is expected to be released with the Allplan 2017-0-1 Hotfix at the end of July 2016.
https://connect.allplan.com/en/faqid/20160707142752.html


Загрузка PDF  FAQ_EN_Hotletter_2017.pdf
Версия:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011 / Allplan 2009  | Последнее изменение: 17.06.2021 11:10

Question:

How can I remove NemSLock completely from a computer?



Answer:

Do the following:

  1. Uninstall Softlock 2006 by clicking Start -> Control Panel -> Programs and Features.

  2. Select "Nemetschek SoftLock 2006" and then click "Uninstall/Change". Select "Remove" -> Next -> Yes.
  3. Extract the "NSLFixer2006.zip" file attached and copy it to any folder on your computer. If your email provider or firewall software has blocked this file, you can also download it from our webdrive. Use this link:

    https://webdrive.allplan.com/index.php/s/4LrjrymoxESzC6p

    The tool "NSLFixer2006.exe" is under Allgemein/Nemslock

    (click on the right hand side next to file size on the three dots and chose 'herunterladen')

  4. Start NSLFixer2006.exe by double-clicking it.
    Important note:
    If you are running Windows Vista or a newer operating system, click the program with the right mouse button and select "Run as administrator". Confirm the following message.
  5. Create the key by clicking "Generate/Enter a key" (1).

  6. Select the line to the right of "Generate/Enter a key" (2), "1F02E74917D3F6E7348C1F02E74917D35E2599A254864A233C549A25ADD2EDFD", for example, and press "Ctrl+C". Paste this key into an email and send it to "support.de@allplan.com".
  7. We will send you another key. Please copy this key to the second line (3). If you need to restart the program, paste the key you created into the first line (see step 3, do not click "Generate/Enter a key" again!). Then click "Validate twin key" (4). After you have done this, you should see the following message: "System cleaned. Reinstall NemSLock".
  8. Update your current Allplan version. Use the temporary license file ("psd" can be found in its file name). You can also find your current temporary licenses at www.connect.allplan.com. Go to "Profile -> License administration".
    Students should use the Allplan Setup program which they can download from Allplan Campus (http://www.allplan-campus.com -> log on -> select "Software" at the top -> download Allplan). Use the trial license provided by Setup.



After this, request a new license by sending a new registration request (Services application -> Utilities -> License -> License Manager). Select the license entry for your seat and click "Request license".
If you work with a license server, reconnect the client with the server.

Загрузка PDF  FAQ_EN_Removing_NemSLock_completely.pdf Загрузка NSLFixer2006_EN.zip
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