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Версия:  Allplan 2015 / Allplan 2014 / Allplan 2013  | Последнее изменение: 07.08.2019
10 user(s) found this FAQ helpful

Question:

After I updated Windows (8 to 8.1; 8.1 to 10), Allplan only starts as a viewer. What can I do?


Answer:

Windows update corrupts Nemetschek Softlock License Manager.
To fix Allplan, do the following:

You need the latest installation package for your version.
You can download this package from our webdrive

https://webdrive.allplan.com/s/4LrjrymoxESzC6p

You can find the installation packages in the following path:
Allplan/"Version"/Installationspaket/

Copy the zip file to the local computer and unzip the file.
Start the installation and run an update use our temporary license file.

You can download the temporary license from Allplan Connect:
https://connect.allplan.com


After the installation, you can open License Manager again (Services application -> Utilities -> License -> License Manager). Next, install the temporary license (*_psd.nslock): "Install - Install license"
Note: the status of the temporary license is set to "Expired".

Next, create a new registration request.
To generate a registration request, do the following:

Open License Manager (Services application -> Utilities -> License -> License Manager). Select the license entry for your seat and click "Request license".
Follow the instructions displayed on screen. Complete the form. Do not forget to enter your email address.

Check that the Client ID and CD Key are correct.

Send the registration request to: register@nemetschek.de.

Загрузка PDF  FAQ_EN_Fixing_NemSLock_after_Windows_update.pdf ...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Последнее изменение: 01.10.2020
3 user(s) found this FAQ helpful

Question:

What are the differences between a major release, a service release and a hotfix?



Answer:

Major release

The major release is the first release of a new version.
You can download it from the homepage.

Download:
www.connect.allplan.com -> Download -> Software packages
(requires login details for Allplan Connect)

Name (example):
Allplan 2015


Service release

A service release is a collection of improvements to the program, including all the service releases and hotfixes that have been released until now. In addition to improvements, it may also include new features.
You can also use a service release for a new installation or an upgrade (from a previous version).
You can download it from the homepage.
New customers get it as a DVD. Serviceplus customers get it on request.
In addition, they automatically get information about service releases.

Download:
www.connect.allplan.com -> Download -> Software packages
(requires login details for Allplan Connect)

Name (example):
Allplan 2015-1


Hotfix

A hotfix is an improvement to the program that will automatically be installed by Allplan Update.
The basis for the installation is a specific major release or service release.
Hotfixes are installed one after the other in the correct order, that is to say, first Hotfix 2015-1-1 and then Hotfix 2015-1-2.

Allplan automatically installs available hotfixes when it starts.

You can find more information on hotfixes in the following FAQ:
https://connect.allplan.com/en/faqid/20101203111503.html




Tip:

Install program updates as soon as they are available.

Загрузка PDF  FAQ_EN_Program_updates.pdf
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Последнее изменение: 30.09.2020
7 user(s) found this FAQ helpful

Question:

My computer does not have Internet access, but I would like to activate the license with the Product Key. What can I do?


Information:

The easiest way to activate and return Allplan licenses is to do this online. In other words, the computer has Internet access. However, you can also activate Allplan on a computer without Internet access (offline licensing). Offline licensing is particularly useful if some Allplan computers in your office do not have Internet access and do not use a license server either.

If the computer without Internet access and the computer with Internet access are neither close to each other (for example, the computer in the office hasInternet access, but the computer at home does not haveInternet access) nor connected with each other (for example, using LAN), offline activation is not very suitable, as you have to access both the computer with Internet access and the computer without Internet access.

Requirements for activating a license offline:

  • You have a valid Product Key.
  • You have installed Allplan on the computer without Internet access (for example, as a viewer).
  • You have another computer with Internet access.


Important: Activating a license offline involves two steps. In addition, you need to upload a receipt file so that you can return the license offline later.

There are the following basic steps:

  • Creating and uploading the license request file
  • Downloading and importing the license update file
  • Creating and uploading the receipt file


The online computer uses the following web page:
http://lc.codemeter.com/59885/depot/index.php


Note:

As both the license file and the receipt file are saved with the name of the container number by default, it may happen that you mix up these two files. Therefore we strongly recommend that you use meaningful names for the files. For example, the name could include the name of the computer and the Product Key or the words “license” and “receipt”.
This is particularly important if you want to activate several computers offline.


Answer:

A: Activating licenses offline

To activate licenses, use CodeMeter Control Center.

Start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. An an alternative, go to the Windows search box and type Codemeter.

You can find the container numbers in the ‘License’ area.
If you have a stand-alone license, the name of this container is Allplan GmbH and its number is 327XXXXXXX.

Select this container and click Activatelicense on the right. Select
Create license request. Create a *.WibuCmRaC file for your container.

Take this file to a computer that is online.
Go to the following web page:
http://lc.codemeter.com/59885/depot/index.php

Enter your Product Keyin the “Ticket” line and click Next. You can now see your license.
Click Activate license.

You can see your license and all available updates, which should be selected. Click Offline License Transferat the bottom on the right.

You can now upload the *.WibuCmRaC file (Browse....) by clicking Upload license request now. This creates your license, which you can download by clicking Download license update file now. Install this license on your computer.

To do this, go to CodeMeter Control Center and click File-> Importlicense.


You can see the activated license in the Services application -> Utilities -> License settingsand you can now use this license for Allplan.


Finally, upload the receipt file.
To do this, open CodeMeter Control Centeragain and select the new Allplan GmbH license with the number 128-XXXXXXX.

Then click License update -> Next -> Create receipt.
Create the receipt file for this container.
Upload this receipt file using the web page.

Take this file to the computer that is online. Click Nexton the web page.
If you have already closed the web page, use the link given above and enter your Product Key once again. Then select Continue with license transfer.
Select the receipt file and click Upload receipt now.
Click OKto confirm. This completes license activation.




B: Returning licenses offline

You can return licenses in the same way:
Start CodeMeter Control Center and select the container with the license (Allplan GmbH with the number 128-XXXXXXX). Then click License update -> Next -> Create license request.
Here, too, create a *.WibuCmRaC file for your container.

Take this file to a computer that is online.
Here, too, go to the following web page:
http://lc.codemeter.com/59885/depot/index.php

Enter your Product Keyin the “Ticket” line and click Next. You can now see your license.
Click Move license.
Click Offline License Transferat the bottom on the right.
You can now upload the *.WibuCmRaC file (Browse....) by clicking Upload request now.
Then click Download license update file now. Download the file and import it. To do this, go to CodeMeter Control Centerand click File -> Importlicense.

Then create a receipt by clicking License update -> Next -> Create receipt.
Upload this receipt file using the web page.
To do this, click Nexton the web page.
If you have already closed the web page, use the link given above and enter your Product Key once again. Then select Continue with license transfer.
Select the receipt file and click Upload receipt now.
Click OKto confirm. This completes license activation.

The license is now available again and can be used on another computer.

Загрузка PDF  FAQ_EN_Activating_license_offline_(without_Internet_...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Последнее изменение: 30.09.2020
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Issue:

You want to get an overview of which Product Keys are valid for your respective workstations. Which ones are already assigned and on which of your computers the licenses are activated


Answer:

You can find a summary of this information in our Allplan Connect service portal
(only possible with admin access to your company network, normal users in Allplan Connect do not have this access):

Call up the following link and log in to Allplan Connect.

https://connect.allplan.com/de/admin/lizenzverwaltung/lizenzverwaltung-2016.html

On this page you can view the following information:

  • WS/License number
  • Product
  • Product key with Allplan package
  • A symbolic indicator whether the license is activated or free. The up arrow means the license is activated, the down arrow means the license is free.
  • The last change when the license (or the last license update to the license) was activated.
  • CodeMeter Container, in which Codemeter Container the license with this product key is activated on your computer.


But there is more information available:

  • By pressing the button "Get license details for this product key" you can also view the computer name on which the product key is activated and other details such as expiration date and options.
  • By pressing the button "Get license details for all product keys" this is done for all your product keys.

Note: Since it is a live query each time, it may take a few seconds before the result is displayed.

The license overview in Allplan Connect always gives you an up-to-date overview of who in the office is currently using which license and which license may also be free and can now be used.

Additional tip: You can find out the computer name of your computer quickly and easily using the Allmenu/Services. The computer name is displayed directly there





Note:

Please note that no license can be activated or deactivated via this page. You can only activate a license directly on the computer on which the license is to be used.
For instructions on how to transfer a license or activate it on another computer, please refer to the following instructions.

https://connect.allplan.com/de/faqid/20150618131629.html

Загрузка PDF  FAQ_EN_Overview_of_activated_and_free_licenses_in_Al...
Версия:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013  | Последнее изменение: 31.08.2020
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Question:

How can I fix Allplan program data?


Answer:

You can fix Allplan program data by renaming the program folders and installing an update.
Due to the new names, Allplan cannot find the resources during the update. Consequently, it creates new resources.

To fix Allplan program data, do the following:

You need the latest installation package for your version.
You can download this package from Allplan Connect (www.connect.allplan.com) or from our FTP server.

Accessing the FTP server:
Enter the following address in Windows Explorer (do not use Internet Explorer!):
ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de

You can find the installation packages in the following path:
/download/Allplan/"version"/CD/
Copy the zip file to the local computer and unzip the file.

  • Open the Services application of the Allplan version you want to fix.
  • Select Service -> Windows Explorer -> CAD program folder.
  • Rename the "PRG" folder "PRG_OLD". If Windows Explorer tells you that a file is still in use, restart the computer and try again.
  • Start the *.exe file of the installation package you just unzipped.
  • Select "Update installation".
  • When Setup prompts you for the license, select "Current license file" or "Use active license".
  • Select "Minimum" for the Setup type.



Allplan gets new program resources during installation.
As soon as the installation is complete, you can test how Allplan behaves.


Note:

If you are not sure, give these instructions to your system administrator.
Keep in mind that you install the version of the installation package you downloaded. This means that you may have to reinstall any subsequent hotfixes.

Загрузка PDF  FAQ_EN_Fixing_Allplan.pdf
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013  | Последнее изменение: 12.11.2020
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Question:

Why does ProjectPilot open with the following error message:
"Unable to create ProjectPilot control. Is the registry correct?"



Answer:

The reason for this is usually an "external path" that no longer exists. When you start ProjectPilot,
the program tries to access the "external path", which is stored in the Windows Registry.
If this path no longer exists, you will see the above error message.

To correct this error, please do the following:

  • Services application
  • Service menu
  • Windows Explorer - CAD program folder
  • The path to the "User folder" is displayed in the window of the Services application. Open it in Windows Explorer.
  • Find the "extern.cfg"file in this user folder and delete this file.


Now try to start ProjectPilotagain. If the problem still occurs, please do the following:

Start the services application -> Service -> Windows Explorer -> CAD program folder.
Open the "PRG" folder.
Find the following file: "NemProjectPilot10.exe"
Right-click this file -> select "Run as administrator" on the shortcut menu.
ProjectPilot should now start.

Try to start ProjectPilotstraight from Allplan. If the problem is still not solved, please do the following:

  • Services application
  • Service menu
  • Windows Explorer - CAD program folder
  • The Allplan program folder opens.
  • Rename the "PRG" subfolder "PRG_OLD".
  • Start installing the program from the current Allplan DVD.
  • Select "Update installation".
  • Select "Current license file".
  • Set the setup type to "Minimum".


After installation try to start ProjectPilotagain.

Загрузка PDF  FAQ_EN_Error_message_when_ProjectPilot_starts_Unable...
Версия:  Allplan 2015 / Allplan 2014 / Allplan 2013  | Последнее изменение: 14.02.2019
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Question:

Allplan starts as a viewer. What can I do?



Answer:

Do the following:

1. The Allplan license folder contains the servcfg.nse file.

Open this folder:
Services application -> Service -> Windows Explorer -> General program data (ETC, LIC) -> License.

Delete the servcfg.nse file from this folder.

2. Install the new, appropriate license, which you can find in the attached file. Save the license to a folder on your computer and install it as follows:
Services application -> Utilities -> License -> Install HARDLOCK License

3. Check that the light indicator of the connected USB dongle (blue or white stick) is on all the time. To test it, you can connect the dongle to a different port.

4. Install the current hardlock driver if the light indicator is off.
You can find detailed instructions here:

https://connect.allplan.com/en/faqid/20131028125253.html

5. Select the Services application -> Utilities -> License -> License settings -> Licenses.
Check if "Allplan FT" is displayed in the white window on the left. If this is so, Allplan has accepted the dongle.

If this is not so, send the logmes.nse file, info.001 file and the new servcfg.nse file (license folder) to support.de@allplan.com


Загрузка PDF  FAQ_EN_First_steps_to_solving_hardlock_license_probl...
Версия:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011 / Allplan 2009  | Последнее изменение: 22.01.2020
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Question:

How can I remove NemSLock completely from a computer?



Answer:

Do the following:

  1. Uninstall Softlock 2006 by clicking Start -> Control Panel -> Programs and Features.

  2. Select "Nemetschek SoftLock 2006" and then click "Uninstall/Change". Select "Remove" -> Next -> Yes.
  3. Extract the "NSLFixer2006.zip" file attached and copy it to any folder on your computer. If your email provider or firewall software has blocked this file, you can also download it from our webdrive. Use this link:

    https://webdrive.allplan.com/index.php/s/4LrjrymoxESzC6p

    The tool "NSLFixer2006.exe" is under Allgemein/Nemslock

    (click on the right hand side next to file size on the three dots and chose 'herunterladen')

  4. Start NSLFixer2006.exe by double-clicking it.
    Important note:
    If you are running Windows Vista or a newer operating system, click the program with the right mouse button and select "Run as administrator". Confirm the following message.
  5. Create the key by clicking "Generate/Enter a key" (1).

  6. Select the line to the right of "Generate/Enter a key" (2), "1F02E74917D3F6E7348C1F02E74917D35E2599A254864A233C549A25ADD2EDFD", for example, and press "Ctrl+C". Paste this key into an email and send it to "support.de@allplan.com".
  7. We will send you another key. Please copy this key to the second line (3). If you need to restart the program, paste the key you created into the first line (see step 3, do not click "Generate/Enter a key" again!). Then click "Validate twin key" (4). After you have done this, you should see the following message: "System cleaned. Reinstall NemSLock".
  8. Update your current Allplan version. Use the temporary license file ("psd" can be found in its file name). You can also find your current temporary licenses at www.connect.allplan.com. Go to "Profile -> License administration".
    Students should use the Allplan Setup program which they can download from Allplan Campus (http://www.allplan-campus.com -> log on -> select "Software" at the top -> download Allplan). Use the trial license provided by Setup.



After this, request a new license by sending a new registration request (Services application -> Utilities -> License -> License Manager). Select the license entry for your seat and click "Request license".
If you work with a license server, reconnect the client with the server.

Загрузка PDF  FAQ_EN_Removing_NemSLock_completely.pdf Загрузка NSLFixer2006_EN.zip
Версия:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Последнее изменение: 08.05.2019
1 user(s) found this FAQ helpful

Question:

I would like to run the program on a different computer. How can I transfer the NemSLock license?



Information:

You can use the "Export/import - license transfer" tool to transfer an Allplan license temporarily from the registered computer to a different computer (a laptop, for example).
Licenses are always transferred between two specific computers. When you export the license from the source computer, you need to precisely specify the destination computer to which the license is to be transferred. A registered, running Allplan version must be installed on the source computer. At least a trial version of Allplan must be installed on the destination computer. Whether this trial version is still valid or has already expired is irrelevant.



Note:

The license should notbe transferred temporarily when you have bought a new computer and you want to run the program permanently on this new computer. The temporary license transfer is limited to 30 days. For more information please consult the online Help.


Answer:

Open the Services application -> Utilities -> License -> License Manager (NemSLock).

Select theExport/import - license transfertool.

You can choose between a transfer that is "Directly on the network" and one that is "Indirectly by transfer file". The direct transfer requires that the source computer and the destination computer are connected via a network. As opposed to the indirect transfer, you can also exchange licenses when you opt for the direct transfer.


A. Transferring the license directly

Preparing the destination computer for the license import

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the (Re-)Import licenseoption.The computer name and IP address are displayed in a dialog box. You require one of these pieces of information to start the online transfer at the source computer.
  5. Click Reception.


Using the source computer to export the license file for the destination computer

  1. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the Export license option. Enter the computer name or IP address of the destination computer. For the time limit, specify after how many days the license file is to be available at the source computer again. This will happen automatically as soon as this period expires.
  5. Click Finish.


Returning the license file to the source computer before the time limit expires

Source computer

  1. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the (Re-)Import license option. The computer name and IP address are displayed in a dialog box. You require one of these pieces of information to start the online transfer at the source computer.
  5. Click Reception.


Destination computer

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the Return license option. The "Return License" dialog box appears.
  5. Enter the name or IP address of the computer to which you want to return the license and click Return. A message appears announcing that the license has been exported to the destination computer.
  6. At each computer, clickOKto confirm.



B. Exchanging licenses while online

Specify which computer is to be the master and which computer is to have a subordinate role (slave).

Preparing the slave for the license exchange

  1. At one of the two computers, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Select the "Nemetschek Softlock License Manager" tab. Click the Export/import - license transfericon at the top.The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select Exchange licenses -> Slave.The computer name and IP address are displayed in a dialog box. You require one of these pieces of information to start the online transfer at the source computer.
  5. Click Reception.



Exchanging license using the master

  1. Using the other computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select Exchange licenses-> Master. Enter the computer name or IP address of the slave. For the time limit, specify after how many days the license file is automatically returned to the source computer.
  5. Click Finish.


Returning the exchanged licenses before the time limit expires

  1. Using the slave, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click Export/import - license transfer.The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select Reverse license exchange -> Slave -> Reception.
  5. Using the master, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  6. Click Export/import - license transfer.The "License Transfer Wizard" dialog box opens.
  7. Select Directly on the network.
  8. Select Reverse license exchange -> Master. Check whether the proposed computer name or IP address of the slave is correct.
  9. Click Reverse.



C. Exchanging licenses while offline


Creating computer ID files for the source and destination computers

First you need to create two computer-specific ID files: one for the source computer and one for the destination computer. These files are valid until you change the hardware of the corresponding computer. If the hardware changes (adding a hard disk or a DVD/CD drive, for example), you need to create a new computer ID file.

To create a computer-specific ID file:

  1. Start the Nemetschek License Manager by clicking Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top and select Indirectly by transfer file.The "Offline License Transfer" dialog box is displayed.
  3. Select Create computer ID file.
  4. Click Browse...and specify the path where you want to save the computer ID file.
  5. Click Finish.


Note:

The folder you select must exist. The computer-specific COMPUTERNAME.nslid file is created in this folder.
If the source computer and the destination computer are connected on the network, you can specify the source and destination paths over the network without having to use storage media or email attachments.

Exporting the license file for the destination computer

  1. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. At the top click Export/import - license transfer -> Indirectly by transfer file.The "Offline License Transfer" dialog box is displayed.
  3. Select the Export license option. The Import Computer IDdialog box is displayed.
  4. To export the license for a specific destination computer, do the following: Click Browse..., and select the computer ID file of the destination computer (name_of_destination_computer.nslid) and clickOpen. Click Next.
  5. For the time limit, specify after how many days the license file is automatically returned to the source computer.
  6. Click Create License Transfer Fileand clickOKto confirm. A file (name_of_destination_computer_date_time.NslTransfer) is created for the destination computer.


As soon as you have exported the license, Allplan no longer starts on the source computer.

Importing the license file into the destination computer

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. At the top click Export/import - license transfer -> Indirectly by transfer file.The "License Transfer" dialog box is displayed.
  3. Select the (Re-)Import license option. Click Browse....and select the license file you want to import. Click Open.
  4. Click Import and clickOKto confirm.



Note:

Each license file can be imported just once. For this reason, the file name is preceded by the word "used_" after the import.

Returning the license file to the source computer before the time limit expires

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click Export/import - license transfer -> Indirectly by transfer file.The "Offline License Transfer" dialog box is displayed.
  3. Select the Return license option.
  4. Click Browse...and select the path where you want to save the license file returned. Then click OKto confirm.
  5. Click Return and clickOKto confirm.
  6. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  7. Select the "Nemetschek Softlock License Manager" tab. Click License transfer -> Offline license transfer. The "Offline License Transfer" dialog box is displayed.
  8. Select the (Re-)Import license option.
  9. Click Browse...and select the corresponding license file. Then click Open.
  10. Click Import and clickOKto confirm.
Загрузка PDF  FAQ_EN_Transferring_NemSLock_licenses_temporarily_(i...
Версия:  Allplan 2017  | Последнее изменение: 09.10.2017
2 user(s) found this FAQ helpful

Information:

This document provides further information on installing Allplan 2017.

Backing up and archiving data:

We strongly recommend that you back up and archive all your data before you upgrade to Allplan 2017.


How to install:


You can find detailed instructions on how to install Allplan 2017 in the following places:

- After you have downloaded Allplan 2017, you can find the install.chm file in the Helpfiles\English folder.
- You can find the install.chm file on the Allplan 2017 DVD in the following folder: <DVD>:\programs\x64\Allplan\Helpfiles\English.

Please read these instructions before you install Allplan 2017.

Some notes on installing Allplan 2017

If you want to switch from Allplan 2014/2015/2016 to Allplan 2017, you can choose between three installation options. We recommend using the second option: first-time installation and copy data from Allplan 2014/2015/2016.

1. First-time installation

This option installs Allplan 2017 to a new folder without affecting any other Allplan installation (2016 or earlier). Setup does transfer neither data nor settings to the new installation.

If you want to transfer data later, you have the following options:

You can uninstall Allplan 2017 and then upgrade from Allplan 2014/2015/2016.
You can integrate the data manually (requires administrative knowledge).

2. First-time installation and copy data from Allplan 2014/2015/2016

This option installs Allplan 2017 to a new folder without affecting any other Allplan installation (2016 or earlier). You can configure the program to automatically copy the office standard (\std), projects (\prj) and user data (\usr) from Allplan 2014/2015/2016 to the new installations folder.
This duplicates the data: you can use all projects, defaults and resources both in Allplan 2016 and in Allplan 2014/2015/2016. This way, you can test the new version without losing your &apos;old&apos; Allplan version.
Bear in mind, though, that you should not mix data from different versions, as merging data later involves considerable time and effort.

2a. Continue with first-time installation and copy data from version

This option is available when you have already installed <Product_Version> and copied the data to a different computer that accesses the same data server. As a result, the data have already been transferred.

3. Upgrade and transfer data from Allplan 2014/2015/2016

This option installs Allplan 2017 to an existing folder, converting Allplan 2014/2015/2016 to Allplan 2017 and transferring all important settings. Afterwards, you can no longer work with Allplan 2014/2015/2016.
This does nor affect earlier Allplan versions (Allplan 2013 or earlier).



Installing on a network:

  • If you work in a network environment (one common central file storage folder), you must upgrade all workstations to Allplan 2017. Therefore, make sure you can upgrade all workstations (deadline for Serviceplus agreement: July 1, 2016) beforeyou start installing.
  • During the upgrade, Allplan 2014/2015/2016 must not be running on any workstation.
  • When installing with Workgroup Manager, make sure all workstations are checked in before you start upgrading.



Converting data:

IBD 2017

IBD 2017 is expected to be released with the Allplan 2017-0-1 Hotfix at the end of July 2016.
https://connect.allplan.com/en/faqid/20160707142752.html


Загрузка PDF  FAQ_EN_Hotletter_2017.pdf
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