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Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Последнее изменение: 30.09.2020
4 user(s) found this FAQ helpful

Question:

How can I transfer the license permanently to a new computer?
How can I temporarily transfer the license of a registered computer to a different computer?
How can I interchange the licenses of two registered computers?



Answer:

If you activated the license online by entering a Product Key, you can return the Product Key and then use it for a different computer. You can return and activate the license only if the computers have Internet access. The computer where you want to return or activate the license does not have to be online all the time. It is enough if it is online while you are returning or activating the license.


Returning a license
To return a license in online mode

  • Open the 'License settings' dialog box: Services application -> Utilities -> License settings
  • Write down the Product Key for the license you are returning.
  • Click License activationon the left. Then click the license you want to return.
  • Click Return license.


You can now activate the license on a different computer.


Activating a license
If you want to transfer the license permanently, you can activate a license while you are installing Allplan or after you have installed Allplan. By activating a license, you connect the license with the new or other computer. As a result, you can start Allplan on this computer.
If you want to transfer the license only temporarily, install Allplan as a viewer on the second computer and
activate the license later.

To activate the license during installation:
Start Setup and follow the instructions displayed.

  • In the 'Installation Option' dialog box, select the 'Enter Product Key' option and click 'Next'.
  • Enter your Product Key.
  • Click 'Activate license'.


To activate the license after installation:

  • Open the 'License settings' dialog box: Services application -> Utilities -> License settings
  • Click License activationon the left.
  • Enter your Product Key.
  • Click Activate license.



Here comes a practical example:
If you want to use a Product Key for running Allplan on two or more computers, you must use computer A to return the license before you can use this license with computer B. To return the license, open the Services application -> Utilities -> License settings -> Return license. If this computer always uses the same Product Key, you can find this Product Key in the box below License activation. This box always displays the last Product Key entered.

If you switch between several licenses, it is a good idea to save the Product Keys used in a text file on the desktop. This way, you can copy the Product Keys quickly and easily to the license settings.


Note: When license cannot be returned due to defect
If your computer has a defect and does not start anymore, or your hard disk has crashed and you had to install a new one, we need a statutory declaration from you. You will receive this declaration after your situation has been checked by the technical support team. Please contact your local Allplan Support with a brief description of what happened.


Further Notes:
You can also find your Product Key in Allplan Connect. Go to http://connect.allplan.com/license
Click Profile -> License administration.
Only administrators can use this function.

Загрузка PDF  FAQ_EN_Transferring_license_to_a_new_or_another_comp...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Последнее изменение: 01.10.2020
3 user(s) found this FAQ helpful

Question:

What are the differences between a major release, a service release and a hotfix?



Answer:

Major release

The major release is the first release of a new version.
You can download it from the homepage.

Download:
www.connect.allplan.com -> Download -> Software packages
(requires login details for Allplan Connect)

Name (example):
Allplan 2015


Service release

A service release is a collection of improvements to the program, including all the service releases and hotfixes that have been released until now. In addition to improvements, it may also include new features.
You can also use a service release for a new installation or an upgrade (from a previous version).
You can download it from the homepage.
New customers get it as a DVD. Serviceplus customers get it on request.
In addition, they automatically get information about service releases.

Download:
www.connect.allplan.com -> Download -> Software packages
(requires login details for Allplan Connect)

Name (example):
Allplan 2015-1


Hotfix

A hotfix is an improvement to the program that will automatically be installed by Allplan Update.
The basis for the installation is a specific major release or service release.
Hotfixes are installed one after the other in the correct order, that is to say, first Hotfix 2015-1-1 and then Hotfix 2015-1-2.

Allplan automatically installs available hotfixes when it starts.

You can find more information on hotfixes in the following FAQ:
https://connect.allplan.com/en/faqid/20101203111503.html




Tip:

Install program updates as soon as they are available.

Загрузка PDF  FAQ_EN_Program_updates.pdf
Версия:  Allplan 2019  | Последнее изменение: 12.11.2018
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Information:

This document provides further information on installing Allplan 2019.

Backing up and archiving data:

We strongly recommend that you back up and archive all your data before you upgrade to Allplan 2019.


How to install


You can find detailed instructions on how to install Allplan 2019 in the following places:

- After you have downloaded and unzipped Allplan 2019, you can find the ‘install.chm’ file in the following folder: C:\Users\Public\Documents\Allplan 2019\HelpFiles\English.

- Use the following link:
https://webdrive.allplan.com/s/4LrjrymoxESzC6p and open the General\Installation help\2019 folder.


Please read these instructions before you install Allplan 2019.

System requirements for Allplan 2019

https://connect.allplan.com/en/faqid/20180608093815.html

How to handle licenses when upgrading to Allplan 2019

https://connect.allplan.com/en/faqid/20180608092654.html



Some notes on installing Allplan 2019

If you want to switch from Allplan 2016/2017/2018 to Allplan 2019, you can choose between three installation options. We recommend using the second option: first-time installation and copy data from Allplan 2016/2017/2018.

1. First-time installation

This option installs Allplan 2019 to a new folder without affecting any other Allplan installation (2018 or earlier). Setup does not transfer any data or settings to the new installation.

If you want to transfer data later, you have the following options:

You can uninstall Allplan 2019 and then upgrade from Allplan 2016/2017/2018.
You can integrate the data manually (requires administrative knowledge).

2. First-time installation and copy data from version

This option installs Allplan 2019 to a new folder without affecting any other Allplan installation (2018 or earlier). You can configure Setup to automatically copy the office standard (\std), projects (\prj) and user data (\usr) from Allplan 2016/2017/2018 to the new installations folder.
This duplicates the data: You can use all projects, defaults and resources both in Allplan 2018 and in Allplan 2016/2017/2016. This way, you can test the new version without losing your 'old' Allplan version.
Bear in mind, though, that you should not mix data from different versions. Merging data later involves considerable time and effort.

2a. Continue with first-time installation and copy data from version

This option is available when you have already used the second installation option to install <Product_Version> to a computer that accesses the same data server. As a result, the data are already available.

3. Upgrade and transfer data from Allplan 2016/2017/2018

This option installs Allplan 2019 to an existing folder, converting Allplan 2016/2017/2018 to Allplan 2019 and transferring all important settings. Afterwards, you can no longer work with Allplan 2016/2017/2018.
This does nor affect earlier Allplan versions (Allplan 2015 or earlier).


Installing on a network:

  • If you work in a network environment (one common central file storage folder), you must upgrade all workstations to Allplan 2019. Beforeyou start installing, make sure that all workstations can be upgraded. For technical reasons, it is not possible to mix installations of different major releases. Any related problems area not covered by service contracts.
  • During the upgrade, Allplan 2016/2017/2018 must not be running on any workstation.
  • When installing with Workgroup Manager, make sure all workstations are checked in before you start upgrading.





Converting the data:

Data from earlier Allplan versions need to be converted to version 2019. Allplan 2019 automatically converts the data of a project you open. Click here for instructions on how to convert all projects in a single operation:

https://connect.allplan.com/en/faqid/20090408124904.html


IBD 2019

Click here for instructions on how to get your activation codes for Allplan IBD:

https://connect.allplan.com/en/faqid/20110912113530.html

Загрузка PDF  FAQ_EN_Hotletter_2019.pdf
Версия:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Последнее изменение: 17.10.2019
5 user(s) found this FAQ helpful

Allplan from version 2011

Parts of Allplan 2011 have been reprogrammed and are completely new. Allplan uses a graphics library, which has been developed especially for CAD programs and visualization tasks. Depending on the data type and application, the display speed of Allplan is much higher than that of earlier versions, and refresh operations are considerably shorter. What&apos;s more, you can create hidden line images in real time.
This new technology is not a one-to-one implementation of the software-based solution in the previous version. Instead, a hardware-based approach is used. When it comes to data processing, the graphics card takes on much of the work. The different behavior of these two technologies that may occur in some parts is inherent. Therefore, the resulting display and refresh operations may differ slightly from what you are used to.



General graphics card requirements for Allplan

To fully exploit hardware acceleration capabilities, you require an Open GL 2.0 and DirectX10 (chip-based) compatible graphics card with 512 MB or more memory. Although Windows XP does not support DirectX10, Allplan only requires the chip-based support of the graphics card to manage the graphics library. OpenGL 2.0 is used in 2D and in visualization windows. These changes employ the latest technology in graphic display, so selecting a capable graphics card, and using the proper drivers is essential.

For more information on graphics card specifications, go to:

http://en.wikipedia.org/wiki/Comparison_of_AMD_graphics_processing_units
http://en.wikipedia.org/wiki/Comparison_of_NVIDIA_graphics_processing_units#Quadro)



Professional graphics cards versus Consumer-Level cards

Graphic card manufacturers typically have different product lines targeted for "gamers" and "professional users". While the hardware setup is very similar in case of both cards, there are key differences in their firmware and driver. "Consumer-Level cards" (such as Nvidia GeForce and AMD/ATI Radeon) are optimized for 3D games and technologically designed for DirectX10, as speed is more important than image quality.
Typically a 3D model in a game contains a low number of polygons with textures applied to them, while in CAD applications polygon count is high, and the image quality of wireframe models or shaded models is more important than navigation speed. Also, professional cards&apos; memory usage is optimized for using multiple application windows, while in gaming this is not relevant.
Another key difference between the two product lines is the way they are delivered and supported. Professional cards (such as Nvidia Quadro and AMD/ATI FireGL/PRO) are built according to the video chip manufacturer&apos;s references, so you can always be sure that the driver delivered by the video chip manufacturer (such as Nvidia or AMD/ATI) fits your card.
The manufacturers of Consumer-Level cards (such as ASUS, Sapphire, Gigabyte, PNY and so on) may diverge from the chip manufacturer&apos;s references, so their drivers may not be compatible with the chip manufacturer&apos;s reference driver. Also, the product life cycle and driver release cycles are much shorter in case of gaming cards, usually 6 months up to 1 year at most and a 1-year warranty period maximum.

Example: comparison of graphics cards

Consumer-Level cards
Professional graphics cards / workstation
Products
Radeon
FireMV
FireGL/Pro
Mobility FireGL/Pro
Markets
  • Private customers: desktop systems and notebook systems
  • Corporate desktop systems
  • Corporate CAD and DCC desktop systems and notebook systems
Applications
  • Home/office publishing, productivity, multimedia, games, Internet
  • Finance, clearance, logistics, airport information displays
  • CAD/CAM/CAE, AEC, DCC, GIS, MI, visual simulation, scientific research/imaging
Certification
  • WHQL certification
  • Industrial applications
  • WHQL certification
  • Professional 3D applications
  • WHQL certification
Operating
systems
  • Windows 98SE / Me / XP
  • Windows Vista,
    Windows 7
  • Windows XP, XP64,Vista, Vista 64, Windows 7, Windows 7 64
  • Linux
Drivers
  • Optimized for DirectX
  • Basic Open GL
  • Optimized and designed for DirectX
  • Optimized and advanced Open GL
Life cycle
  • Available for 1 year on average
  • Available for 2-3 years on average
Support
  • Basic, private customers
  • Direct access to dedicated support by trained technicians
Warranty
  • 1 year
  • 3 years with replacementof components




Professional graphics cards versus Consumer-Level cards

Professional graphics cards differ considerably from "Consumer-Level cards" for private users with regard to specific market segments with special requirements:

  • Extensive application tests and certifications with CAD providers
  • Optimized and advanced support for API as well as further developments
  • Longer product life cycles and availability
  • Direct product support
  • Longer warranty period


Nemetschek Allplan GmbH cooperates with Nvidia und AMD to test graphics card drivers for the Nvidia FX Quadro/ Quadro and AMD/ATI FireGL/ Fire Pro series. These product lines are tested, certified and recommended for Allplan by Nemetschek Allplan Systems GmbH.

For more information on certified graphics cards, go to:

www.nemetschek.eu/info/grafikkarten
www.nemetschek.eu/info/graphiccards

There are four different categories and areas:

Graphics cardApplicationQuality testsStatus
Gaming graphics cards3D GamesTested / not testedNot recommended
    
Professional graphics cards3D basisCertified and recommendedEnd of life
    
Professional graphics cards3D performanceCertified and recommendedEnd of life
    
Professional graphics cards3D high performanceCertified and recommendedEnd of life




Recommended graphics cards for laptops (Windows)

For reasons detailed above, we cannot recommend any specific card and driver combination for laptops. However, there are professional graphics cards available for high-end laptops such as NVidia FX Quadro & Quadro NVidia "M" or AMD/ATI FireGL & FirePro "Mobility".
These graphics cards are just as good as their desktop counterparts.
Laptops with Consumer-Level cards have been tested only briefly and cannot be recommended. We have had bad experience with on-board Intel graphics cards.



Graphics cards drivers for Apple Macintosh

Since Macs come with a default graphics card (on-board or gaming), and the drivers are bundled with system updates, we cannot recommend a specific card.
Graphics cards for MacOsX 10.6 (Leopard) or later and Boot Camp support Open GL 2.0 and DirectX10. Currently, there is only one series that is equipped with a professional graphics card: Mac Pro with NVidia FX4800 for Mac.


Notes for Allplan and Macintosh:

  • There is no provision for a direct installation under Macintosh.
  • Access to Windows must be straight from the Boot Camp installation.
  • For performance reasons, Parallels Desktop cannot be used in conjunction with Nemetschek Allplan.


We kindly ask you to understand that Nemetschek Allplan cannot provide support for Boot Camp installations.



Installing graphics cards drivers (Windows)

Graphics cards only work properly if they have a hardware provider supplied driver (not system built-in driver) installed correctly. It may happen that remnants of a previous installation interfere with the current driver installation. If you experience display issues with the drivers listed below, please "clean-install" the driver again. "Clean-install" means removing all previous driver files before installing a new driver. Unfortunately, a simple uninstall may not efficiently remove all components of a driver. There are tools that can do it, like ATI&apos;s cat uninstaller or third-party tools like driver cleaner or driver cleaner pro 1.5.



Graphics card drivers for laptops (Windows)

In most cases, graphic card drivers for laptops are supplied by the laptop manufacturer, and graphic card provider supplied drivers will not install on laptops. This makes it practically impossible for us to test laptop graphics cards. If you are experiencing display issues with your laptop, and your supplier does not offer you a driver update, you might try - at your own risk - to tweak a desktop driver to work on your laptop. Note that this is obviously not encouraged by your laptop supplier.

Загрузка PDF  FAQ_EN_Graphics_cards_for_Allplan.pdf
Версия:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014  | Последнее изменение: 25.11.2019
4 user(s) found this FAQ helpful

Question:

How can I permanently change the path settings presented for selection in specific tools (save, import)?



Answer:

When you save, import and export elements or files, Allplan automatically proposes a specific folder where the data is saved or taken from.
You can specify which Allplan file type is saved in which folder. These folders are automatically presented in the "Save" dialog box of the relevant file type. However, you can change them at any time.

To set this proposed folder on an individual basis, do the following:
Select the Tools menu ->Options... -> Desktop environment(Allplan 2009 and earlier: Tools -> Options... -> Global Options-> "Settings"tab).

You can click thePAah setting sbutton to the right of Folders for savingto define defaults. You can choose Project, Private, Custom or Last for the path setting:

  • Project: the file type is saved in the current project (not available for NDW and NPL files).
  • Private: the file type is saved in the user&apos;s private project.
  • Custom: you can specify any folder for the file type. To select the folder, click the path displayed in the Folder column and enter a new path or click ... in the Browse column and select the path in a dialog box.
  • Last: the file type is saved in the path you selected last.
Загрузка PDF  FAQ_EN_Default_path_settings.pdf
Версия:  Allplan 2019  | Последнее изменение: 08.05.2019
3 user(s) found this FAQ helpful

Question:

What license issues do I need to consider when upgrading from Allplan 2016/2017/2018 to Allplan 2019?


Answer:

Installation options during Setups

First-time installation with copying data (default): this option copies and converts the data of the previous version to the new version. You can choose to transfer projects, too. This option does not change the previous version.
Upgrade: this option also transfers the data to the new version. However, you can no longer use the previous version after upgrading.
First-time installation: this option installs Allplan 2019 in parallel to the version you are running. However, your data will neither be transferred nor converted. You can find more information in the help. Just press F1 during Setup.


Depending on the licensing system you use, you need to consider different points.

1. Upgrade Allplan 2019 – stand-alone workstation
The license for Allplan 2019 updates automatically. Start Setup and follow the instructions displayed. When you are prompted to choose the license configuration, select Use active license. Follow the installation instructions.
Note: The licenses only update automatically when you upgrade. To install Allplan 2019 on a new computer, please read on connect.allplan.com/license within the menu item Information on Installation and Licensing the instructions Transferring license to a new computer.
You can find your Product Key in Allplan Connect as usual. Go to: connect.allplan.com/license

2. Upgrading Allplan 2019 with a license server
Start by updating your license(s) at the license server. After this, upgrade the clients. To do this, start the License Settings program on the server. Click License Activation on the left, and then click the license you want to update. Click Update License.

After updating your license(s) you can upgrade Allplan at the clients. Start Allplan Setup and follow the instructions displayed. The license server license will be detected automatically on the network. When you are prompted to choose the license configuration, select Use active license. Follow the installation instructions.

Add-on: If your license server displays a detailed version number (build ID) directly in the lower left corner of the program License Settings, it is usually compatible with the new version and does not need to be updated. You only need to update the license(s).
If you still want to update your license server, download the software for the license server from the Allplan Connect service portal. Detailed instructions can be found at connect.allplan.com/license under the menu item Information on installation and Licensing' and the instructions 'Updating license server and licenses'.

Note: You can update the licenses only at a license server you have already installed. If you want to switch to Allplan 2019 and move the license server to a new server, please read on
connect.allplan.com/license within the menu item Information on Installation and Licensing the
instructions Moving license server to a new server.
You can find your Product Key in Allplan Connect as usual. Go to: connect.allplan.com/license


Downloading licenses from Allplan Connect

You can also obtain your activation codes for Allplan 2019 IBD in the Allplan Connect service portal.
To do this, click Profile > License Management.

You can only use this function as an administrator.


License for Allplan Allfa 2018

You will get your license by mail from customercare@allplan.com. So that we can create the license for you, please send us your IP address or the Host ID of the Allfa database server (Oracle).

Загрузка PDF  FAQ_EN_How_to_handle_licenses_when_upgrading_to_Allp...
Версия:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Последнее изменение: 28.02.2020
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Question:

How can I move the license server to a new server?



Answer:
If you activated the license(s) online by entering a Product Key, you can return the license(s) and then use them on a different server. You can return licenses only if the server has Internet access.


Returning a license

To return a license in online mode

  • Start the license server by opening the License Settings.
  • Click License activationon the left. Then click the license you want to return.
  • Click Return license.
  • Do this for each license until you have returned all licenses.


You can now activate the license(s) on a different server.


To install the license server on the new server, download the software for the license server from Allplan Connect.
You can activate a license in online mode only if you have ...

  • Internet access
  • a Product Key



Installing the license server on the new server

  • Start License Server Setupon the new server.
  • Click Install.
  • Start the license server by starting the License Settingsprogram. Go to the License activationarea, enter your Product Key and click Activate license.
  • If you have more licenses for the license server, enter the respective Product Keys and activate the licenses.
  • Afterwards, start CodeMeter Control Center.
    To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen, enter Codemeter and press ENTER. A dialog box opens. Click WebAdmin at bottom right.

    Or Enter Localhost:22350in the address bar of your browser.
  • Select Settings -> Server -> Access serverin the Network serverarea and click Activate.
  • Click Apply.



Configuring the clients

The license server license will be detected automatically on the network; the clients display the license(s) provided by the new server.

Check the license selection in the license settings of the client:

Services application -> Utilities -> License settings -> License selection

Priority:
Select the check box in front of a license to select this license as a favorite. You can mark as many licenses as you want. Allplan will then prefer these licenses. Click to select one ore more licenses Allplan is not to use. If you do not select any license or if you have selected several favorites, Allplan will automatically use the first free license it finds.

Find license server automatically:
When you select this option, Allplan automatically detects a license server on the LAN. In some cases, such as VPN connections, Allplan may not be able to detect a server automatically. In this case, you can enter the server manually (see additional server name).
Note:Only the Windows administrator can change this option.

Additional server name:
If 'Find license server automatically' is not active or Allplan has not automatically found a license server, you can manually enter the name or the IP address of the server. If 'Find license server automatically' is active, you can enter an additional server. After having entered the server name, click Updateto see the licenses of the license server. Use semicolons to separate several server names.


Notes:

You can find detailed information on the license server in the License Settings help (F1 key).

Allplan communicates with the license server via TCP/IP. By default, communication is via Port 22350unless you change the port in CodeMeter WebAdmin.

If a firewall is active on your computer, you must enable port 22350 for TCP and UDP. If the firewall filters in an application-specific manner, you have to enable the CodeMeter.exe license server service. You can find this service in the %Program Files (x86)%\CodeMeter\Runtime\bin Windows folder. Define the CodeMeter.exe service as an exception in the firewall. Some anti-virus programs also include firewall functions. If you are not sure, contact the manufacturer of the anti-virus program.

Загрузка PDF  FAQ_EN_Moving_license_server_to_a_new_server.pdf ...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013  | Последнее изменение: 30.09.2020
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Question:

I installed Allplan with Workgroup Manager on a new computer for the first time. When I start Allplan, I get the following message: The user profile "DOMAIN\user name" was not found. Temporarily, the profile of local will be used.
Therefore, I cannot access any project. What can I do?



Answer:

You have logged in to the computer with a new Windows user who does not yet exist in Workgroup Manager administration of Allplan.
You need to add this new user to Workgroup Manager. To do this, log in as the administrator to the computer or use a different computer where a user has administrator privileges for Workgroup Manager.

Services application -> Workgroup Manager -> Administrate users -> right-click -> Create user

For the "user name", you can enter any Allplan user name, which can be up to 8 characters long.
For the "Windows user name", you must enter the name the user uses for login.
Important: If the user uses a domain for login, you must add it to the "Windows user name", for example, DOMAIN\user.


There is one Allplan administrator and any number of normal Allplan users.
A Windows user with any login name becomes an Allplan administrator if you go to "User group" and
select "Administrator"on the dropdown menu. Using this approach, you can also assign administration privileges to existing users.


You must enter the email address and the password only if the user is notpart of the workgroup but needs access to online projects (Workgroup Online).


Important: Click "Apply" and then "OK" to close the dialog box and the user overview respectively.



Note:

After you have created the user as an Allplan user, do not forget to assign the relevant projects to this user. Otherwise, this user is not allowed to edit the projects.
To find out how to
make several projects available to users: https://connect.allplan.com/en/faqid/0001cbd2.html

Загрузка PDF  FAQ_EN_The_user_profile_was_not_found_Temporarily_th...
Версия:  Allplan 2020  | Последнее изменение: 24.10.2019
5 user(s) found this FAQ helpful

Question:

What license issues do I need to consider when upgrading from Allplan 2017/2018/2019 to Allplan 2020?


Answer:

Installation options during Setups

First-time installation with copying data (default): this option copies and converts the data of the previous version to the new version. You can choose to transfer projects, too. This option does not change the previous version.
Upgrade: this option also transfers the data to the new version. However, you can no longer use the previous version after upgrading.
First-time installation: this option installs Allplan 2020 parallel to the version you are running. However, your data will neither be transferred nor converted. You can find more information in the help. Just press F1 during Setup.


Depending on the licensing system you use, you need to consider different points.

1. Upgrade Allplan 2020 – stand-alone workstation

The license for Allplan 2020 updates automatically. Start Setup and follow the instructions displayed. When you are prompted to choose the license configuration, select Use active license. Follow the installation instructions.

Note:
The licenses only update automatically when you upgrade. To install Allplan 2020 on a new computer, please read on connect.allplan.com/license within the menu item Information on Installation and Licensing the instructions Transferring license to a new computer.
You can find your Product Key in Allplan Connect as usual. Go to: connect.allplan.com/license


2. Upgrading Allplan 2020 with a license server


Start by updating your license(s) at the license server. After this, upgrade the clients. To do this, start the License Settings program on the server. Click License Activation on the left, and then click the license you want to update. Click Update License.

After updating your license(s) you can upgrade Allplan at the clients. Start Allplan Setup and follow the instructions displayed. The license server license will be detected automatically on the network. When you are prompted to choose the license configuration, select Use active license. Follow the installation instructions.

NOTE: If your license server displays a detailed version number (build ID) directly in the lower left corner of the program License Settings, it is usually compatible with the new version and does not need to be updated. You only need to update the license(s).
If you still want to update your license server, download the software for the license server from the Allplan Connect service portal. Detailed instructions can be found at connect.allplan.com/license under the menu item Information on installation and Licensing' and the instructions 'Updating license server and licenses'.

Note: You can update the licenses only at a license server you have already installed. If you want to switch to Allplan 2020 and move the license server to a new server, please read on
connect.allplan.com/license within the menu item Information on Installation and Licensing the
instructions Moving license server to a new server.
You can find your Product Key in Allplan Connect as usual. Go to: connect.allplan.com/license


Downloading licenses from Allplan Connect

You can also obtain your activation codes for Allplan 2020 IBD in the Allplan Connect service portal.
To do this, click Profile > License Management.

You can only use this function as an administrator.


License for Allplan Allfa 2019

You will get your license by mail from customercare@allplan.com. So that we can create the license for you, please send us your IP address or the Host ID of the Allfa database server (Oracle).

Загрузка PDF  FAQ_EN_How_to_handle_licenses_when_upgrading_to_Allp...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Последнее изменение: 12.11.2020
Not voted yet. Be the first to vote this FAQ as helpful!

Question:

Which graphics cards are recommended for Allplan?



Answer:


Follow this link to see a list of the AMD/ATI & NVidia graphics cards manufacturers that are CERTIFIED FOR ALLPLAN.
We have tested the OpenGL functionality and the animation performance of various Allplan modules with specially prepared data with each of the cards available.
https://www.allplan.com/services/cad-software-support/grafikkarten.html

The tested drivers can be found on the homepage of the individual manufacturer. The driver versions that were used in the tests are included in the tables so that you can compare the data. However, we strongly recommend that you always installthe current driver of the manufacturer.

It is a good idea to check your system using the system tool you can find on our homepage:
https://www.allplan.com/services/cad-software-support/downloads.html



Additional information:

Allplan 2011 was revised completely for accelerated graphical representation.
To guarantee full performance support for Allplan 2011 and later, please check that your graphics cards meet the hardware requirements for DirectX 10 & OpenGL 2.0 (chip-based). In addition, you need to install the current drivers. Allplan will automatically switch to the conventional drawing method when it starts and finds old graphics cards that do not meet the requirements stated above.

For more information on graphics card specifications, go to

http://en.wikipedia.org/wiki/Comparison_of_AMD_graphics_processing_units
http://en.wikipedia.org/wiki/Comparison_of_NVIDIA_graphics_processing_units#Quadro)



Note:

We kindly ask you to understand that products of other manufacturers that are not mentioned have not been tested and therefore cannot be recommended.

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