Your frequently asked questions – and our solutions

Our technical support team has been asked lots of questions by Allplan users over the years and our solutions have been stored in a knowledge database.

As a Serviceplus customer , you can search the full database for the answers you need.

1 - 1 (1)
  • 1
Version:  Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 20.09.2018
4 user(s) found this FAQ helpful

Question:

I would like to install Allplan, which requires a Product Key. How can I install Allplan or activate the Product Key later?


Answer:

Allplan is using since version 2016 a new protection system. Licensing is based on CodeMeter by Wibu Systems AG since then. You can no longer use Softlock or hardlock with Allplan 2016 and higher.

Allplan requires a Product Key. Using this key, you can activate your license online. The Product Key is a unique, 26-digit character string. You can use it to activate a license for Allplan.
You can find your Product Key in Allplan Connect. Go to http://connect.allplan.com/license
Note: The license is downwards compatible til version Allplan 2016 even if a higher version is displayed.

You can activate a license while you are installing Allplan or after you have installed Allplan. By activating a license, you connect the license with the computer. As a result, you can start Allplan on this computer.

The easiest and quickest way to activate a license is to do this online. In other words, the computer has Internet access.

To activate the license during installation:
Start Setup and follow the instructions displayed.

  • In the 'Installation Option' dialog box, select the Licenser activationoption and click Next.
  • Enter your Product Key.
  • Click Activate license.



To activate the license after installation:

  • Open the 'License settings' dialog box: Services application -> Utilities -> License settings.
  • Click License activationon the left.
  • Enter your Product Key.
  • Click Activate license.



Notes:

You can find your Product Key in Allplan Connect. Go to http://connect.allplan.com/license
Click Profile -> License administration.
Only administrators can use this function.


Step-by-step guide as a film:
You can watch a film about the new licensing system. To do this, go to: https://connect.allplan.com/de/support/loesungen.html

Download PDF  FAQ_EN_First_steps_-_activating_the_license_using_th...
1 - 1 (1)
  • 1
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z |
https://connect.allplan.com/ uses cookies  -  More information

Accept